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Better Packages, Inc.
Warranty Information
Limited Warranty Statement
The manufacturer warrants each new Better Packages machine and accessory to be free from defects in material and
workmanship under normal and proper use, its obligation under this warranty being limited to replacing or repairing
any defective parts within the time period indicated for the specific model after delivery (at the company’s
discretion) to the customer. Wearable parts such as shear blades, springs, water brushes and motor brushes are not
covered under the warranty. Machines used for any reason not intended by the manufacturer will not be considered
for warranty protection.
The company will replace or repair (at the company’s discretion) any defective parts within the warranty period, on
a no-charge basis. The Authorized Distributor/Service Center will furnish, without charge, within the time period
indicated for the specific model, necessary labor to service the machine.
If customer wishes, they may forward their machine (excluding case sealers) with authorization to Better Packages
or an Authorized Distributor/Service Center for warranty service. Any item shipped for warranty service must be
shipped in the original factory carton and properly packed with the original protective packaging inserts or a secure
carton that will properly protect the unit during transit. Units received improperly packed are subject to costs
associated with damage caused during transit. These costs will be the responsibility of the customer. All associated
shipping or freight costs related to items shipped for service are the sole responsibility of the customer.
For service under this warranty, call or write your nearest Better Packages Distributor/Service Center or Better
Packages, Inc. Shelton, CT at 800-237-9151. Transportation charges on machines or parts returned to Better
Packages for service must be prepaid by the customer. Customers will be responsible for freight expenses on parts
or machines returned to them.
Product Warranty*
Model Parts Labor
Better Pack®755 Series 2 Years 6 Months
Better Pack®754 Series 2 Years 6 Months
Better Pack®555e series 2 Years 6 Months
Better Pack® 500 series 2 Years 6 Months
BP Sealmaster3000 CS &
3000 AFF 1 Year 6 Months
Better Pack®333 Series 2 Years 6 Months
TapeShooter® 150 2 Years 6 Months
TapeShooter®404 2 Years 6 Months
Packer® 3S 2 Years 6 Months
Better Pack® PS2A 1 Year 6 Months
*When servicing a Better Packages product, genuine Better Packages replacement parts
should be used. Any other parts used will void all existing warranties and any UL, CE and
CSA certifications and may create a safety hazard.
Visit www.betterpackages.com to locate your local Authorized Distributor/Service Center
This warranty statement dated January 1, 2007 supersedes all other prior published statements.