IQ PBX600 User manual
User Manual
Version 16
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PBX 600 User Manual
Table of Contents
1. Introduction ..........................................................................................4
1.1 Features...........................................................................................4
1.2 Hardware Specifications......................................................................5
1.2.1 Exterior Appearance .....................................................................5
2. System set up........................................................................................6
2.1 Connection Drawing ...........................................................................6
2.2 Connecting Ethernet Cable ..................................................................7
2.3 Supplying Power................................................................................7
3. Managing IQPBX600 ...............................................................................8
3.1 Administrator Login............................................................................8
3.2 Status Monitor...................................................................................9
3.2.1 Line Status..................................................................................9
3.3 Basic.............................................................................................. 10
3.3.1 Extension.................................................................................. 10
3.3.2 Trunk ....................................................................................... 20
3.3.3 Outbound Routes ....................................................................... 34
3.3.4 Phone Provisioning ..................................................................... 37
3.4 Inbound Call Control ........................................................................ 46
3.4.1 IVR .......................................................................................... 46
3.4.2 Queues..................................................................................... 49
3.4.3 Custom Prompts ........................................................................ 53
3.4.4 Ring Groups .............................................................................. 53
3.4.6 Blacklist.................................................................................... 60
3.5 Internal Settings.............................................................................. 62
3.5.1 Options..................................................................................... 62
3.5.2Business Hours ........................................................................... 64
3.5.3 Feature Codes ........................................................................... 65
3.5.4 SIP Settings .............................................................................. 68
3.5.5 IAX Settings .............................................................................. 74
3.5.6 Voicemail Settings...................................................................... 75
3.5.7 SMS Settings............................................................................. 77
3.5.8 DISA ........................................................................................ 80
3.5.9 Conferencing ............................................................................. 82
3.5.10 Paging Groups ......................................................................... 82
3.5.11 DNIS Settings .......................................................................... 84
3.5.12 PIN User Settings ..................................................................... 84
3.5.13 Callback Settings...................................................................... 85
3.5.14 Speed Dial Settings .................................................................. 87
3.5.15 Music on Hold Prompts .............................................................. 88
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PBX 600 User Manual
3.6 Network Settings ............................................................................. 88
3.6.1 LAN Settings ............................................................................. 88
3.6.2 WAN Settings ............................................................................ 90
3.6.3 Static Route .............................................................................. 91
3.6.4 Firewall..................................................................................... 92
3.6.5 DHCP Server ............................................................................. 96
3.6.6 VLAN Settings............................................................................ 97
3.6.7 VPN Settings ............................................................................. 99
3.6.8 DDNS Settings........................................................................... 99
3.7 System Settings ............................................................................ 100
3.7.1 External Storage ...................................................................... 100
3.7.2 Password Settings .................................................................... 101
3.7.3 Date and Time ......................................................................... 101
3.7.4 Backup and Restore.................................................................. 102
3.7.5 Reset and Reboot..................................................................... 102
3.7.6 Firmware Update...................................................................... 103
3.8 Reports ........................................................................................ 104
3.8.1 Call Logs................................................................................. 104
3.8.2 System Logs............................................................................ 104
3.8.3 System Info ............................................................................ 105
4. Access MRI........................................................................................ 106
5. Use IQPBX600 ................................................................................... 110
5.1.1 Sample Routing via PSTN Trunk ................................................. 111
5.1.2 Sample Routing via VoIP Trunk .................................................. 112
5.2 Incoming call ................................................................................ 114
5.2.1 Sample Routing to an IVR ......................................................... 114
APPENDIX A FAQ.................................................................................... 117
APPENDIX B How to Configure Auto backup ............................................... 118
APPENDIX C How to Configure NAT setting ................................................ 120
APPENDIX D How to Use Auto Provision..................................................... 123
APPENDIX E How Do I Configure Distinctive Ring Tones ............................... 126
APPENDIX F How to Use Email to SMS....................................................... 128
APPENDIX G How to Use DID ................................................................... 130
APPENDIX H How to Use BLF Key to Choose the PSTN line. .......................... 134
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PBX 600 User Manual
1. Introduction
IQPBX600 —IP-PBX for Small Businesses/Home Office
IQPBX600 is a standalone embedded hybrid PBX for small businesses and
remote branch offices of larger organizations (1-100 users per site). IQPBX600
also offers a hybrid solution (a combination of VoIP applications using legacy
telecom equipment) alternative for enterprises who are not yet ready to migrate
to a complete VoIP solution.
Applications
1.1 Features
●Auto-provision ●Firewalls
●Blind Transfer ●Follow me
●BLF Support ●Interactive Voice Response (IVR)
●Blacklist ●Intercom / Zone Intercom
●Call Detail Records(CDR) ●Music On Hold
●Call Forward ●Music On Transfer
●Call Parking ●Paging / Zone Paging
●Call Recording ●PIN Users
●Call Pickup ●Queue
●Call Routing ●QOS
●Call Transfer ●Ring Group
●Call Waiting ●Route by Caller ID
●Caller ID ●Skype Integration (Skype Connect)
●Call Back ●Three-way Calling
●Conference ●Mobility Extension
●SMS to Mail ●External Storage
●Mail to SMS ●DDNS
●Speed Dial ●Open VPN
●Define Office Time ●T. 3 8
●Direct Inward System Access (DISA) ●Voicemail
●DIDs ●VLAN
●Distinctive Ringtone ●WAN
●Do Not Disturb (DND) ●PPPoE
●Dial by Name ●Static Route
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PBX 600 User Manual
1.2 Hardware Specifications
1.2.1 Exterior Appearance
A. IQPBX600
Front Panel
Figure 1-1 IQPBX600 Front Panel
No. Identifying
1 Green LED: Indicates correct power is being supplied to the unit
2 Green LED: Indicates the IQPBX600 Pro is fully functional.
3 Green LED: Indicates stable WAN Port connection
4 Green LED: Indicates stable LAN Port connection
5 Red LED: Indicates presence of an FXO/GSM port.
Orange LED: Indicates presence of a BRI port.
Green LED: Indicates presence of an FXS port.
LED Blinking- Red blinking: No connection between FXO port and
PSTN
LED Alternating - Red and Green (slow blink): FXO port is receiving
an incoming call.
LED Alternating - Red and Green (fast blink): FXO port is in use
LED Dual - Green and Red (slow blink): FXS port is ringing
LED Dual - Green and Red (fast blink): FXS port is in use
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