Iridium EXTREME User manual

User Manual
U

Iridium
Extreme™
User Manual
© Copyright 2011 Iridium Communications, Inc. All rights reserved. (version H3UG1101)
web: www.iridium.com
email: [email protected]
toll free: +1.866.947.4348
phone: [phone]

ii Iridium Extreme™ User Manual

Iridium Extreme™ User Manual iii
Legal Notices
This User Manual provides user information and is provided “as is.” Iridium and its aliated
companies, directors, ocers, employees, agents, trustees or consultants (“Iridium”) assume no
responsibility for any typographical, technical, content or other inaccuracies in this User Manual.
Iridium reserves the right to revise this User Manual or withdraw it at any time without prior
notice. You can nd the current version of this Iridium Extreme™ User Guide at
www.iridiumextreme.com.
IRIDIUM MAKES NO REPRESENTATIONS, GUARANTEES, CONDITIONS OR WARRANTIES, EITHER
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED REPRESENTATIONS,
GUARANTEES, CONDITIONS OR WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, NON-INTERFERENCE,
ACCURACY OF INFORMATIONAL CONTENT, OR ARISING FROMA COURSE OF DEALING, LAW,
USAGE, OR TRADE PRACTICE, USE, OR RELATED TO THE PERFORMANCE OR NONPERFORMANCE
OF ANY PRODUCTS, ACCESSORIES, FACILITIES, SERVICES OR USER INFORMATION, EXCEPT
AS EXPRESSLY STATED IN THIS USER MANUAL.ANY OTHER STANDARDS OF PERFORMANCE,
GUARANTEES, CONDITIONS AND WARRANTIES ARE HEREBY EXPRESSLY EXCLUDED AND
DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.THIS DISCLAIMER AND EXCLUSION
SHALL APPLY EVEN IF THE EXPRESS LIMITED WARRANTY CONTAINED IN THIS USER MANUAL
FAILS OF ITS ESSENTIAL PURPOSE.FURTHER, THIS LIMITED WARRANTY COVERS THE Iridium
Extreme™ (INCLUDING HARDWARE, SOFTWARE AND/OR FIRMWARE, BUT EXCLUDING LEATHER
CASE) AND ACCESSORIES ONLY, AND NO WARRANTY IS MADE AS TO USER INFORMATION AND/
OR COVERAGE, AVAILABILITY OR GRADE OF SERVICE PROVIDED BY IRIDIUM SEPARATELY FOR
IRIDIUM SATELLITE SERVICES.
IN NO EVENT SHALL IRIDIUM BE LIABLE, WHETHER IN CONTRACT OR TORT OR ANY OTHER
LEGAL THEORY, INCLUDING WITHOUT LIMITATION STRICT LIABILITY, GROSS NEGLIGENCE
OR NEGLIGENCE, FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE Iridium
Extreme™ (INCLUDING HARDWARE, SOFTWARE AND/OR FIRMWARE) AND/OR ACCESSORIES
AND/OR THE COST OF IRIDIUM SATELLITE SERVICES PROVIDED, INCLUDING ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF PRIVACY, LOSS OF USE, LOSS OF TIME OR
INCONVENIENCE, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS CAUSED BY THE Iridium Extreme™ (INCLUDING HARDWARE, SOFTWARE AND/
OR FIRMWARE) AND/OR ACCESSORIES AND/OR THE IRIDIUM SATELLITE SERVICES, OR ARISING
OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE Iridium Extreme™
(INCLUDING HARDWARE, SOFTWARE AND/OR FIRMWARE) AND/OR ACCESSORIES AND/OR THE
IRIDIUM SATELLITE SERVICES TO THE FULLEST EXTENT THESE DAMAGES MAY BE DISCLAIMED BY
LAW AND WHETHER ADVISED OF THE POSSIBILITIES OF SUCH DAMAGES.
Please refer to Chapter 18of this User Manual for Limited Warranty, Product and Satellite Service
Terms and Warranty Support, Conditions of Use and Software License.
Third Party Information
This User Manual might refer to third party sources of information, hardware or software,
products or services and/or third party web sites (“third party information”).Iridium does not
control, and is not responsiblefor, any third party information, including without limitation the
content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality,
decency, links, or any other aspect of third party information. The inclusion of such third party
information does not imply endorsement by Iridium of the third party information. ANY THIRD
PARTY INFORMATION THAT IS PROVIDED WITH IRIDIUM’S FACILITIES, SERVICES, PRODUCTS OR
USER INFORMATION IS PROVIDED “AS IS.’’ IRIDIUM MAKES NO REPRESENTATIONS, GUARANTEES
OR WARRANTIES IN RELATION TO THIRD PARTY INFORMATION AND IRIDIUM SHALL NOT BE
LIABLE FOR ANY LOSSES, DAMAGES, LIABILITIES, JUDGMENTS, FINES, AMOUNTS PAID IN
SETTLEMENT, EXPENSES OR COSTS OF DEFENSE SUSTAINED IN RELATION TO ANY SUCH THIRD
PARTY INFORMATION.

iv Iridium Extreme™ User Manual
Intellectual Property, Trade Secret, Proprietary or Copyrighted Information
Toprotect Iridium proprietary and condential information and/or trade secrets, this User
Manual may describesome aspects of Iridium technology in generalized terms. Iridium
products may include copyrighted Iridium and third party software. Any such copyrighted
software contained in Iridium products may not bemodied, reverse engineered, distributed or
reproduced in any manner to the extent provided by law.The purchase of any Iridium products
shall not bedeemed to grant either directly or by implication or otherwise, any license under
copyrights, patents, or patent applications of Iridium or any third party software provider,
except for the normal, nonexclusive, royalty free license to use that arises by operation of law
in the saleof aproduct. Please refer to Chapter 18of this User Manual for Limited Warranty,
Product and Satellite Service Terms and Warranty Support, Conditions of Use and Software
License.
ContentCopyright
You are exclusively responsiblefor the use of the Iridium Extreme™, including proper use of
third party copyrighted materials. If you violate these terms you agree to defend, indemnify
and holdIridium harmless with respect to any claims or actions by third parties related to your
improper use of copyrighted materialsand to pay all costs, damages, nes and other amounts
incurred by Iridium, or on its behalf, in the defense of any such claims or actions.

Iridium Extreme™ User Manual v
Contents
1: Introduction...........................................................................................1
Related Documents ......................................................................................................1
2: ImportantSafety Information ..............................................................3
Safety and Warning Icons...........................................................................................3
Exposure to Radio Frequency Signals....................................................................4
SpecicAbsorption Rate Data..................................................................................4
Batteries ............................................................................................................................6
Battery Charging.......................................................................................................7
Battery Disposal ........................................................................................................7
Emergency Calling........................................................................................................7
Antenna Care ..................................................................................................................8
Driving and Operation of Other Motor Vehicles ................................................9
Posted Facilities .........................................................................................................9
Blasting Areas .................................................................................................................9
Potential ExplosiveAtmospheres............................................................................9
Electronic Devices .........................................................................................................9
Product Operation................................................................................................. 10
Radio Interference................................................................................................. 10
ImplantableMedical Devices............................................................................ 11
Persons with pacemakers:.................................................................................. 11
Hearing Aids ............................................................................................................ 11
Other Medical Devices......................................................................................... 11
Aircraft .......................................................................................................................... 11
Vehicles .......................................................................................................................... 12
Vehicles Equipped with an Air Bag.................................................................. 12
AdultUse Only............................................................................................................. 12
Glass Parts ..................................................................................................................... 12
Extended Exposure to Loud Noise....................................................................... 12
Seizures and Blackouts............................................................................................. 12
RepetitiveMotion....................................................................................................... 13
3: IridiumExtreme™ Overview ...............................................................15
Guide Overview .......................................................................................................... 15
Phone Overview ......................................................................................................... 16
Front View................................................................................................................. 16
Side View................................................................................................................... 17
Back View.................................................................................................................. 18
Charging / USB / External Antenna Adapters................................................... 19
Adapter #1:Charging / USB .............................................................................. 19

vi Iridium Extreme™ User Manual
Adapter #2: Charging / USB / External Antenna......................................... 19
Installation of the adapter ................................................................................. 20
Use of the adapter................................................................................................. 20
Removal of the adapter....................................................................................... 21
Accessories.................................................................................................................... 21
AC Travel Charger and International Plug Kit .............................................. 21
Headset ..................................................................................................................... 22
Auto Accessory Charger...................................................................................... 23
External Antenna ................................................................................................... 23
Leather Case ............................................................................................................ 24
USB Data Cable....................................................................................................... 25
Indicators....................................................................................................................... 26
Status Indicator LED.............................................................................................. 26
Display Status Indicators and Icons ................................................................ 27
Main Screen Components.................................................................................. 27
Menu Components............................................................................................... 28
4: Getting Started ....................................................................................29
Using the SIM Card..................................................................................................... 29
SIM Card Care.......................................................................................................... 29
Insert the SIM Card................................................................................................ 30
Removethe SIM Card........................................................................................... 30
Battery Pack Information......................................................................................... 31
Battery Charging.................................................................................................... 32
Battery Disposal ..................................................................................................... 32
Removeand Install the Battery Pack................................................................... 33
ToRemovethe Battery Pack .............................................................................. 33
ToInstall the Battery Pack................................................................................... 34
Charging the Battery................................................................................................. 35
Chargethe Battery Pack...................................................................................... 35
Checking Battery ChargeLevel ............................................................................. 35
Low Battery Warning............................................................................................ 35
Start-up Procedure..................................................................................................... 36
Power on Message..................................................................................................... 36
Phone Operation ........................................................................................................ 38
Normal Operation.................................................................................................. 38
Tips on Ecient Operation................................................................................. 38
Placing aCall ................................................................................................................ 39
Before you place acall:........................................................................................ 39
Dial the Number..................................................................................................... 39
End aCall .................................................................................................................. 41
Re-dial Last Number Called ............................................................................... 42

Iridium Extreme™ User Manual vii
Receiving aCall ........................................................................................................... 42
Before you receiveacall:..................................................................................... 42
Receiving acall with the Antenna Extended............................................... 43
Answering the call with the Antenna Extended......................................... 44
Receiving aCall with the Antenna Stowed .................................................. 45
Muting aCall ................................................................................................................ 47
Speaker Phone............................................................................................................. 47
Speaker Volume .......................................................................................................... 47
Ringer Volume ............................................................................................................. 48
Unanswered Calls....................................................................................................... 49
Messages from Missed Calls.............................................................................. 49
Locking and Unlocking the Keypad..................................................................... 50
Unlocking the Keypad ......................................................................................... 51
5: Using Menus andKeys.........................................................................53
Using the Keys............................................................................................................. 53
The Soft Keys........................................................................................................... 53
The 2-way Navi-key............................................................................................... 53
The Keypad .............................................................................................................. 54
Using the Menus......................................................................................................... 54
ToAccess the Main Menu ................................................................................... 54
ToAccess Main Menu Options.......................................................................... 55
ToReturn to aMenu ............................................................................................. 56
Entering Characters ................................................................................................... 56
6: Traditional Text Entry ..........................................................................59
Entering Characters ................................................................................................... 59
Keypad Guide.......................................................................................................... 60
AvailableCharacters............................................................................................. 60
Entering Punctuation........................................................................................... 61
Entering Numbers and Symbolsinto Text.................................................... 62
7: PredictiveText Entry ...........................................................................65
LetterWise Textmode........................................................................................... 68
WordWise Textmode............................................................................................ 70
Digit mode (123).................................................................................................... 72
Punctuation mode (#?@)..................................................................................... 72
8: Using thePhonebooks ........................................................................75
Organizing My Phonebook..................................................................................... 75
Phone Memory............................................................................................................ 75
SIM Card Memory....................................................................................................... 75
Personal Numbers...................................................................................................... 75

viii Iridium Extreme™ User Manual
Fixed Dial Numbers.................................................................................................... 75
Name Characters ........................................................................................................ 75
Locating My Phonebook.......................................................................................... 75
About the My Phonebook Menu .......................................................................... 76
Add aNew Entry to My Phonebook .................................................................... 77
Locating Entries........................................................................................................... 79
Calling an Entry ........................................................................................................... 80
Using the Short MessageService (SMS) Menu ................................................ 82
Edit an Entry in My Phonebook............................................................................. 85
Delete an Entry............................................................................................................ 87
Viewing Memory Status........................................................................................... 89
Adding Notes to aPhonebook Entry................................................................... 90
Restricted Phonebook .............................................................................................. 91
9: Using theMessages Menu ..................................................................93
Locating the Messages Menu ................................................................................ 93
Create and Send anew SMS Messageto an
Email Address not in your Phonebook ....................................................... 94
Create and Send anew SMS Messageto an
Email Address in My Phonebook .................................................................. 96
About SMS Messaging.............................................................................................. 98
MessageNotication............................................................................................ 98
How Messages are Stored .................................................................................. 98
What Messages Contain...................................................................................... 98
Using the Inbox Menu .............................................................................................. 99
Read aMessage...................................................................................................... 99
Reply to Sender ....................................................................................................100
Forward aReceived Message..........................................................................101
Call aNumber from aReceived Message....................................................104
Delete aMessage.................................................................................................104
Using the Drafts Menu............................................................................................106
Using the SettingsMenu .......................................................................................109
Enter Service Center Number..........................................................................109
Set Expiry Period..................................................................................................110
Select Delivery Reports .....................................................................................112
10: Using theVoicemail Menu ............................................................. 113
Locating the Voicemail Menu ..............................................................................113
About the Voicemail Menu ...................................................................................113
Voicemail Notication.............................................................................................114
Check Your Voicemail ..............................................................................................114
Store Your Voicemail Number ..............................................................................115

Iridium Extreme™ User Manual ix
One-Touch Access to Voicemail...........................................................................116
11: Using theData Modem Menu........................................................ 117
Locating the Data Modem Menu........................................................................117
12: Using theCall History Menu .......................................................... 119
Locating the Call History Menu...........................................................................119
About the Call History Menu................................................................................119
Using the Call Log Menu........................................................................................120
View Most Recent Received Calls...................................................................120
View Missed Calls.................................................................................................121
View Most Recent Dialed Calls........................................................................122
Using the Call Meters Menu..................................................................................124
Show the Time of Last Call................................................................................124
Show Total Time for All Calls............................................................................125
Reset all Timers.....................................................................................................126
Showing the Lifetime Call Timer ....................................................................128
Showing the In-call Display .............................................................................129
Setting AudibleCall Timers...................................................................................131
Set the SingleAlert Timer .................................................................................131
Set the RepetitiveAlert......................................................................................133
13: Using theSetup Menu.................................................................... 135
Locating the Setup Menu......................................................................................135
About the Setup Menu...........................................................................................135
Setting Call Options.................................................................................................136
Setting Volumes and Tones...................................................................................137
Adjust the Ringer Volume.................................................................................137
Adjust the Speaker Volume..............................................................................139
Adjust the Ring Tone ..........................................................................................140
Setting the Call Alert Mode..............................................................................142
Setting the Keypad Tone...................................................................................143
Set the Phone to Ring and /or Vibrate .........................................................145
Time and Date Settings..........................................................................................146
Select the Time Zone..........................................................................................146
Select the Time Format......................................................................................148
Select the Date Format......................................................................................149
Selecting the Display Language.........................................................................150
Setting Backlights.....................................................................................................152
Setting Contrast........................................................................................................153
Using the Key Setup Menu....................................................................................154
Setup the Convenience Key Function..........................................................154
Setup the Right Soft Key Function ................................................................155

xIridium Extreme™ User Manual
Set Number Entry Prex.........................................................................................156
View Phone Information ...................................................................................157
Reset Phone Options to Factory Defaults...................................................158
14: GPS andLocation-Based Services ................................................. 161
Location Options Setup Menu ............................................................................161
Locating Location Options....................................................................................162
Using the GPS Options Menu...............................................................................163
GPS SettingsLock.....................................................................................................163
GPS Update Options................................................................................................164
Turning GPS On/O.................................................................................................165
Setting Emergency Options ................................................................................165
Emergency Mode .....................................................................................................166
Emergency Actions..................................................................................................168
Emergency Beep.......................................................................................................169
MessageRecipient ...................................................................................................169
Call Recipient .............................................................................................................171
MessageOptions......................................................................................................172
GPS Quick List ...........................................................................................................174
Format ........................................................................................................................174
Position Format .........................................................................................................175
Altitude Format.........................................................................................................175
Current Location.......................................................................................................176
Online Portal Integration with 3rd Parties ........................................................177
15: Using theSecurity Menu................................................................ 179
Locating the Security Menu..................................................................................179
About the Security Menu ......................................................................................180
Locking and Unlocking Your Phone ..................................................................180
Enableor Disablethe SIM lock ............................................................................181
Using the ChangePIN Menu ................................................................................183
Changethe Phone PIN Code...........................................................................183
Changethe SIM PIN Code.................................................................................185
Changethe SIM Card PIN2Code....................................................................187
Call Barring PIN.....................................................................................................189
16: Troubleshooting ............................................................................. 191
17: Certication andCompliance Information................................... 195
Export Compliance ..................................................................................................195
Standards Compliance Information...................................................................195

Iridium Extreme™ User Manual xi
FCC Compliance...................................................................................................195
EURegulatory Conformity................................................................................195
Canada Regulatory Conformity......................................................................195
18: Limited Warranty, Product andSatellite Service Terms, Warranty
Support, andSoftware License........................................................... 197
Exclusions...............................................................................................................198
Limitations of Warranty/Local Laws
..............................................................199
Conditions of Use and Limitations of Liability ..........................................200
Warranty Claim Process.....................................................................................202
SOFTWARE LICENSE............................................................................................203

xii Iridium Extreme™ User Manual

Iridium Extreme™ User Manual 1
1:Introduction
1: Introduction
Thank youfor purchasing the state of the art Iridium Extreme™.
This User Manual contains the procedures for the safe operation of the
satellite phone and the availablefacilities.
Important: Read this entire manual, including the safety information in
Chapter 2before using the Iridium Extreme™.
Related Documents
The following Iridium product documentation is availableto helpyou:
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Refer to www.iridiumextreme.com for your copies.

2Iridium Extreme™ User Manual
1:Introduction

2: Safety
Iridium Extreme™ User Manual 3
2: ImportantSafety Information
Important: Read this entire chapter, before using the Iridium Extreme™.
Safety andWarning Icons
The following conventions are used in this User Manual.
Caution!
Care must betaken. Failure to follow directions carefully
couldresultin damageto equipment.
Warning!
Failure to comply with this warning couldresultin
serious damageto life, limb or property.
Before doing this task, besure to familiarizeyourself
with appropriate safety practices, personal protective
equipment and haveaplan in case of accident.
Donot let your battery, charger, or satellite phone come
in contact with water.
Risk of explosion.
Highheat source. Burn risk.
Donot dispose in trash.

2: Safety
4Iridium Extreme™ User Manual
Donot dispose of your battery in are.
Harmful noise.
Exposure to Radio Frequency Signals
Your Iridium Extreme™ is alow power radio transmitter and receiver.
When it is ON, it receives and also sends out radio frequency (RF) signals.
Your Iridium Extreme™ is designed to comply with local regulatory
requirements in your country concerning the exposure of human beings
to RF frequency.
International agencies haveset standards and recommendations for the
protection of public exposure to RF electromagnetic energy.
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Frequency Exposure Guidelines
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Report 86
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The designof your phone complies with these standards when used as
described under “Phone Operation” on page38.
This product is compliant with Industry Canada RSS-102 for RF Exposure.
Refer to “SpecicAbsorption Rate Data” on pages 4-5.
SpecicAbsorption Rate Data
This Iridium Extreme™ meets international standards for exposure to radio
waves.

2: Safety
Iridium Extreme™ User Manual 5
Your satellite phone is designed and manufactured not to exceed limits
for exposure to radio frequency (RF) energy.These limits are part of
comprehensiveguidelines and established permitted levelsof RF energy
for the general population. The guidelines are based on standards that
were developed by independent scienticorganizations throughperiodic
and thoroughevaluation of scienticstudies. The guidelines include a
substantial safety margin designed to assure the safety of all persons,
regardless of ageand health.
The exposure standard for mobilephones employsaunit of measurement
knownas the SpecicAbsorption Rate, or SAR.Under the guidelines
for this model, the SAR limit is 1.6 W/Kg.Tests for SAR were conducted
in accordance with the European Committee for Electrotechnical
Standardization (CENELEC) and FCC testing procedures using standard
operating positions with the phone transmitting at its highest certied
power level in all tested frequency bands. Althoughthe SAR is determined
at the highest certied power level, the actual SAR of the phone while
operating can bebelow the maximum value. Before aphone model is
availablefor saleto the public, it is tested to conrm compliance with
the guidelines. The tests are performed in positions and locations (e.g.,
at the ear and worn on the body) that conform to auniform testing
methodology determined by an expert standards body.
The highest SAR level recorded from this product was 1.27 W/Kg which
was below the uncontrolled (i.e., general population) limit. Whilethere
may bedierences between the SAR levelsof various phones and at
various positions, they all meet the governmental requirements.
The International Agency for Research on Cancer (IARC) concluded in May,
2011 that that there is limited evidence to suggest apossiblelink between
RF signalsand twospecictypes of cancer. The IARC’sconclusion is based
on its review of existing studies and information.
The FCC and FDA, however, indicated that there is not sucient scientic
evidence to support alink between wireless device use and cancer and
that use of wireless phones according to current regulations is safe.
Reference websites:
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RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/ucm116282.htm
If you wish to reduce your exposure to RF energy, you can limit the
amount of time you use the phone and increase the distance between the
phone/antenna and your body when you use it. For example, you may

2: Safety
6Iridium Extreme™ User Manual
use the phone’sspeakerphone feature or use with awired earpiece and
microphone to increase distance when you use the phone.
PLEASE NOTE THAT MODIFICATIONS TO THIS PRODUCT MODEL COULD
CAUSE DIFFERENCES IN THE SAR VALUE FOR LATER PRODUCTS; IN ALL
CASES, PRODUCTS ARE DESIGNED TO BE WITHIN THE GUIDELINES.
Batteries
All batteries may cause serious injury or property damage, particularly if
handled improperly or used after damage.
Warning!
Improper treatment or use of batteries may present adanger of
re, explosion, leakage, or other hazard.
Makesure to follow all of the following safety guidelines:
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changethe form of the battery.
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Water can lead to corrosion of the phone’scircuits.
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with metal objects can cause the battery to heat and possibly
explode.
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damagethe phone or battery by causing it to swell, leak or malfunction.
Donot dry awet or damp battery with an appliance or heat source,
such as ahair dryer or microwaveoven. Donot leaveyour phone in an
automobileor other vehiclewith hightemperatures.
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them.
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explode.
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been damaged from dropping or hightemperatures.

2: Safety
Iridium Extreme™ User Manual 7
WARNING!
Use of non-Iridium batteries or chargers may present arisk
of re, explosion, leakageor other hazard.
Important
Use only Iridium original products for safety and quality
assurance. Iridium’swarranty does not cover damage
caused by use of non-Iridium batteries.
Battery Charging
Batteries may becharged and discharged many times, but eventually they
wear out.
Important: Follow these guidelines when charging your battery:
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temperatures below 0°C (32°F) or above45°C (113°F) when charging.
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Battery Disposal
Proper battery disposal is not only important for safety but
also benets the environment. Consumers shouldrecycle
used batteries and telephones in accordance with applicable
national, state or local lawsand regulations.
Under EUrequirements, all electrical and electronic products
must betaken to separate collection at the end of their working
life and must not bedisposed of as unsorted municipal waste.
Donot dispose of your battery in are.
Emergency Calling
CHECK WITH YOUR SERVICE PROVIDER FOR LOCAL EMERGENCY
NUMBERS (full international access code, country code, and phone
number) for all locations outside the United States and mainland Australia.
Iridium currently only supports in-country emergency call routing to 911
within the United States and to TripleZero (000) or 112within mainland
Australia. Outside of the United States and mainland Australia, callsto
emergency access numbers such as 999, are not ableto bemade on the