iSys V24 User manual

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www.isys-group.com
V24
UserGuide
iSys - The Imaging Systems Group Inc. © Copyright 2009

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Thank you for selecting the V24 plotter. The employees and management at iSys will
make every effort to assist you with operation of your new plotter. It is our sincere desire
that your ownership experience meets your expectations.
This guide is provided to help you easily install and operate your new plotter. It contains
important information on the features and functions of the V24.
NEED HELP?
If you require additional assistance or information, please contact the iSys Technical
Support team at:
THE IMAGING SYSTEMS GROUP INC.
911 28th Street N.E.
Calgary, AB T2A 7X1
Canada
Phone: [phone]
Toll Free: 1-866-415-ISYS (4797)
Fax: [phone]
E-mail: [email protected]
THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE
WITHOUT NOTICE. EXCEPT AS PROVIDED BY LOCAL LAW, THE IMAGING
SYSTEMS GROUP INC. (ISYS) MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. ISYS SHALL NOT BE LIABLE FOR ERRORS CONTAINED HEREIN OR
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE
FURNISHING, PERFORMANCE OR USE OF THIS MATERIAL.
Trademarks: Centronics is a trademark of Centronics Data Corp. Veratec is a Trademark
of Xerox Corp.
WARNING: A WARNING indicates the potential for personal injury.
CAUTION: A CAUTION indicates the potential for damage to the V24.
NOTE: A NOTE indicates special attention is required.

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Contents
Unpacking.........................................................................................................................4
Location of the V24 Plotter................................................................................................5
Overview...........................................................................................................................5
Cable Connections............................................................................................................6
Versatec™Interface Setup................................................................................................8
Driver Installation ..............................................................................................................9
Quickdraw Media Installation..........................................................................................18
Quickdraw Media for the V24..........................................................................................20
Starting the V24 Plotter...................................................................................................21
Warranty, Maintenance and Service...............................................................................27

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Unpacking
WARNING: The V24 plotter weighs approximately 60 lbs. Use appropriate care when
unpacking, lifting or moving the unit.
Shipments are checked for completeness. Please confirm receipt of the following items:
• Power Cord – 110/120 volt AC
• Warranty Statement
• Media Spindles
• Sample Media Roll
• Print Head Cleaning Pen
• CD (Includes Product Manual and Drivers)
NOTE: Confirm the receipt of options specified in your order.
NOTE: Inspect the shipment for any concealed damage that may have occurred during
shipment. Report any damage to the carrier of the shipment and the iSys Technical
Support team immediately. While iSys assumes no liability for “in transit” damage, we
will assist in damage claims with carriers.
NOTE: Save the original packaging materials. Any future shipment should be made in
the original packaging. iSys is not responsible for damage caused in any future shipping
due to improper packaging.
CAUTION: During shipment, storage or long idle periods, place a length of thermal
media between the print head and platen roller to prevent possible damage to the print
head.
CAUTION: If plotter is idle for more than 8 hours, release head pressure to prevent
platen roller flat spotting.
CAUTION: The electronic components of the V24 plotter can be damaged by
electrostatic discharge (ESD). To avoid ESD, maintain contact with a ground source. A
grounded wrist strap or similar should be used.

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Location of the V24 Plotter
Properly locating the V24 will help to enhance its performance and extend its useful life.
The plotter has a wide operating range and functions well under various conditions. For
best performance, we recommend the following conditions:
• Place in a well ventilated, stable environment free from abrupt temperature or
humidity changes.
---Temperature – 10 to 40 deg. Celsius (50 to 104 deg. Full)
---Relative Humidity 40% and 70% (non-condensing)
• Place on a firm, flat surface.
• Avoid sources of direct heat and sunlight.
• Allow a minimum of 20 cm (9 in.) side clearance for proper airflow.
WARNING: The V24 plotter weighs approximately 28 kg. (60 lb.). Use appropriate care
when lifting or moving the unit.
CAUTION: Do not touch the thermal print head. Natural body oils can damage it.
Scratches in the print head will affect image quality. Print head damage caused by users
is not covered by warranty.
CAUTION: Do not block the air vents. Proper airflow helps maintain operating
temperature.
Overview

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Cable Connections
INSTALLING THE DATA CABLE.
1. Push the black button on the left side panel (figure 3).
2. With the black button sticking out, pull on the button to open the side panel exposing
the data bulkhead (figure 4).

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3. Install data cable into the bulkhead and secure thumb-screws (figure 5).
4. Slide cable into the exit slot on the bottom back corner and close side panel (figure 6).
5. To lock side panel, press the black button.
INSTALLING THE AC POWER CORD
WARNING: Electric shock warning.
1. The AC Power cord is located under the right side panel. It opens in a similar fashion
to the left side panel.
2. Push the black button on the right side panel.
3. With the black button sticking out, pull on the button to open the side panel exposing
the AC receptacle.
4. Plug the supplied AC power cord into the receptacle (figure 7).
5. Slide the cord into the slot on the bottom back corner and close the side panel (figure
8).
6. To lock the side panel, press the black button.
NOTE: Avoid sharing a power outlet with noise-generating equipment.

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Versatec™Interface Setup
CAUTION: The electronic components of the V24 plotter can be damaged by
electrostatic discharge (ESD). To avoid ESD, maintain contact with a ground source. A
grounded wrist strap or similar should be used.
WARNING: Electric shock warning.
1. Pull on lid latches and lift lid slightly (see figure 12).
2. Remove 3 screws on each of the left and right side arms of the lid (see figure 9).
3. Lift up on the lid cover to expose the main control board electronics (see figure 10.)
1. Unplug interface ribbon cable.
2. Move interface jumper J9 to select “S”(shortline) or “L”(longline).
3. Plug interface ribbon cable into the header to match the interface jumper J9
setting.
NOTE: Figure above shows the interface jumper J9, set to shortline.

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Driver Installation
Driver is compatible with Microsoft XP, Vista, and Windows 7: 32/64bit
Step 1
Go to Windows Start hSettings hPrinters and Faxes
Step 2
Select Add a Printer on the Left hand side of the window hPress Next

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Step 3
Welcome to the Add Printer Wizard hPress Next
Step 4
Select Local printer attached to this computer hPress Next

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Step 5
Select Create a new port: Type of port hStandard TCP/IP Port hPress
Next
Step 6
Welcome to the Add Standard TCP/IP Printer Port Wizard hPress Next

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Step 7
Enter the printers IP Address into the box hPress Next
Step 8
Under Device Type hSelect Standard hGeneric Network Card hPress
Next

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Step 9
Completing the Add Standard TCP/IP Printer Port Wizard hPress Finish
Step 10
Select Have Disk

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Step 11
Select Browse hLocate and select the V24 Driver hPress Ok hPress
Next
Step 12
Select the iSys V24 Printer hPress Next

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Step 13
Enter the printer name hSelect yes if you would like the iSys V24 to be your
default printer or no if you do not hPress Next
Step 14
Select a sharing option hPress Next

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Step 15
Enter a location and a comment hPress Next
Step 16
Select Yes or No to print a test page hpress Next

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Step 17
Completing the Add Printer Wizard hpress Finish

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Quickdraw Media Installation
CAUTION: Do not touch the thermal print head. Natural body oils can damage it.
Scratches in the print head will affect image quality. Print head damage caused by users
is not covered by warranty.
Your plotter comes with a sample roll of media properly installed. To replace or change
media, refer to the following procedure:
1. Pull up on both lid latches and lift lid up until lid support is locked (figure 12).
2. Insert spindles in the core ends of the new media roll.
3. Carefully position the new roll in the media housing and seat the spindles in the
spindle blocks. Press down firmly to seat the roll in the blocks. Ensure the roll is
seated squarely in the blocks (figure 13).
4. The media unwinds from the bottom of the installed roll.
5. The media is threaded as shown in Figure 14. Allow an extra few inches of media
through the exit path, past the cutter assembly.
6. Once the media is through the exit path, hold the opposite sides of the media and tug
forward to squarely align and remove wrinkles.
7. Clean the print head with the Print Head Cleaning Pen shown in Figure 15.
CAUTION: The thermal print head should only be cleaned with the Print Head Cleaning
Pen or with a solution of 99.9% Isopropyl alcohol on a lint free wipe. Water and other
solvents can damage the print head. Print head damage caused by users is not covered
by warranty.

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8. Ensure the lid latches are in the “open” position.
9. Lift up on lid and pull up on lid support to release, slowly lower the lid.
10. Close and seat the lid latches by pressing down on one corner and pushing the latch
lever down and in. Repeat this process on the opposite side of the lid assembly (figure
16).
NOTE: If the lid latches are not properly seated, the red error light will display on the
Control Panel and “Latches Open” will appear in the LED display.
11. Set Control Panel to “ON LINE” (see Section 8 for information).
NOTE: Ensure the media type shown in the Control Panel Menu corresponds with the
actual installed media. (Refer to Section 8 if changes to settings are required).
CAUTION: The imaging characteristics of approved media are matched to the thermal
output of the print head. Operating at incorrect media settings or with unapproved media
may damage the print head. Print head damage caused by such use is not covered by
warranty.

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Quickdraw Media for the V24
The iSys QuickDraw line of direct image media is matched to the performance
characteristics of our plotters to give you consistent, high quality results at an
economical price. Qualified QuickDraw papers are an essential part of the imaging
system that helps to assure peak performance and long, trouble-free imager life.
PREMIUM PAPER
A premium, heavyweight paper that has the look and feel of bond paper. The high
sensitivity imaging layer and bright white background produce sharp, crisp, fine line
detail and dense solids. It features a protective topcoat that resists water, scratching,
scuffing and marring. It is ideally suited for plots requiring frequent handling.
REPORT PAPER
This medium-weight, high-sensitivity paper has a bright white background to produce
high-contrast output with crisp fine-line detail and dense solid fills. Report paper is an
economical choice for your high-volume, general-purpose output needs.
CLEANING PENS
The convenient cleaning pen assures proper print head maintenance, helps enhance
print quality and prolongs print head life.
NOTE: For pricing and delivery on qualified QuickDraw media, please contact your iSys
sales representative or authorized dealer.