ITRON ECW-1700-002 User manual

Cellular 500W Remote
Module Installation
Guide
xx DRAFT xx
ITRON INSTALLATION GUIDE
October 11, 2021 815-0618-00 REV 000 Itron, Inc. Page 1 of 44

Cellular 500W Remote Module Installation Guide
October 11, 2021
815-0618-00 REV 000
Copyright © 2021 Itron, Inc. All rights reserved.
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purposes described herein. Any third party that is given access to this information shall be similarly
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Contact
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For suggestions, questions, or other feedback concerning Itron product documentation, contact us at:
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Contents
Cellular500W Remote Module Installation Guide 1
Contents 3
New in This Document 5
1 Introduction 6
Related Documents 7
Security 8
Transmission Modes 8
Mobile Mode 8
Network Mode 8
Operating Modes 9
Battery Life 10
Low Battery 10
Events and Alarms 10
Extended Alarm Flag 10
Network Mode 11
Firmware Functionality 11
2 Initialization, Connection, andProgramming 13
Programming 13
Encoder-type Register Connections 14
Pulser-type Register Connections 16
Cable Extension 16
Operation Verification 16
3 Setup and Installation 18
Module Cable Strain Relief Installation 18
To Install the Cable Strain Relief 18
Backplate Installation 20
Attaching the Backplate 20
Cellular 500W Installation 22
Mounting Accessories 23
Direct-mount to the Meter Register 23
Pipe Mount Installation 29
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Remote Mount Installation 31
Remote Disconnect Valve Installation 33
Wire Connections 34
Leak Sensor Installation 34
Itron Cable Armor Installation 34
To install the cable armor 36
4 Completing Gel-cap Connections Using the Itron Splice Tube Kit 38
Required Materials 38
To complete gel-cap connections 38
5 Troubleshooting 41
6 Important Safety and Compliance Information 42
USA, FCC Part 15 Spectrum Compliance 42
USA, FCC Class B-Part 15 42
Modifications and Repairs 42
Modifications and Repairs 43
Canada, ISED Spectrum Compliance 43
RF Exposure (FCC/ISED) 43
Lithium Battery Safety 43
Disconnecting Power 44
Electromagnetic Compatibility 44
Electrostatic Discharge 44
Do Not Drop 44
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Cellular 500W Remote Module Installation Guide Table of Contents
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New in This Document
Revision Date Description
000 September 2021 First publication.
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1
Introduction
The Cellular 500W Remote Module (ECW-1700-002) is a cellular radio frequency transmitting
modules that attaches to water registers or meters to collect consumption usage, event, and
alarm data. It is an IPV6-compliant endpoint designated to communicate over the Itron’s
OpenWay multi-purpose IoT solution: Network or the legacy ChoiceConnect™ Mobile
platform.
The Cellular 500Ws ship from the factory in Factory Mode, which prevents unwanted radio
transmissions during transit. After installation and programming, the remote modules acquire
and transmit meter or register data in accordance with the selected remote module parameter
settings. The Cellular 500Ws support protection for a variety of meter manufacturer's
registers. Refer to the Water Meter and Telemetry Module Compatibility Matrix for the list of
supported meters and registers.
Cellular 500Ws feature the following capabilities:
■Datalogging. In Network Mode, the Cellular 500W provides 3,840 buckets of interval data
configurable from 1 minute to 1 hour (for example, 160 days of hourly data or 40 days of 15
minute data).
Note: Interval data functionality is dependent on the module's firmware version. For
more information, see Firmware Functionality on page 11.
■In Mobile Mode, the module provides 960 buckets of hourly interval data and can be set to
transmit in Mobile and Handheld Mode, Mobile High Power Mode, or Hard-to-Read Mode.
–Mobile High Power Mode. The module transmits a high-powered RF message every
60 seconds. In Mobile High Power Mode, the expected battery life is 20 years.
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–Mobile and Handheld Mode. The module transmits a medium-powered RF message
every 15 seconds. In Mobile and Handheld Mode, the expected battery life is 20 years.
–(Optional) Hard-to-Read Mode. The module transmits a high-powered RF message
every 30 seconds. In Hard-to-Read Mode, the expected battery life decreases to 15
years in this mode. The Hard-to-Read Mobile Mode should only be used for
exceptionally hard to read applications (such as meters installed in sub-basements).
■Leak Detection and Reverse Flow Detection. Cellular 500Ws feature robust algorithms
that provide leak and reverse flow detection.
■(Optional) Leak Sensor
–The optional Leak Sensor analyzes water flow sound patterns to detect water leaks.
Leak sensor analysis data is uploaded to the mlogonline Network Leak Monitoring
online portal. Systems with optional Leak Sensor devices access leak information
through their utility-specific, secure mlogonline portal. For more information, see the
mlogonline Network Leak Monitoring System User Guide.
■(Optional) Telemetry devices
–An optional remote water disconnect valve provides water utilities with a non-intrusive
means of managing customer disconnects and reconnects that traditionally required
on-site visits. The remotely-controlled disconnect valve helps lower the utility's costs
by eliminating routine move-in/move-out service calls. For more information, see
Remote Disconnect Valve Installation on page 33.
Note: Remote water disconnect operation requires a module with enhanced
security enabled. To learn more about enabling enhanced security, see the Field
Deployment Manager (FDM)Tools Mobile Application Guide.
Related Documents
The following documents may also be useful to readers. These documents and others can be
accessed and viewed on Itron Access (https://access.itron.com).
■Cellular 500WPitModule Installation Guide
■Cellular 500WSpec Sheet
■Cellular 500WTechnical Reference Guide
■Field Deployment Manager (FDM) Configuration Guide
■Field Deployment Manager (FDM)Tools Mobile Application Guide
■OpenWay Collection Manager Operational Guidelines
■OpenWay Riva Collection Manager Device Interface Guide
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■OpenWay Riva Water Products Ordering Guide
■Water Modules Ordering Guide
Security
Users have the option of enabling enhanced security in Cellular 500Ws. Itron Security
Manager (ISM) is a feature of the OpenWay Network that ensures that certain Cellular 500W
commands are controlled through secure radio communications between the handheld
computer or Mobile Collector and the Cellular 500W .
There are two fundamental security processes used in the OpenWaysystem to ensure
confidentiality and validity of secured commands.
■Authentication. Authentication is the process of confirming that an artifact is genuine or
valid. Authentication in the Cellular 500W is the process of verifying a request is from a
valid source and in its original form.
■Encryption. Encryption is the process of transforming information to make it unreadable
to anyone who does not have a valid security key. There are two types of encryption:
symmetric and asymmetric. Symmetric encryption uses a shared key to decrypt or encrypt
information. Asymmetric encryption uses a private key to encrypt and a public key to
decrypt. Data transmissions over the network are protected using AES-256 encryption.
Transmission Modes
The Cellular 500W is an IPv6 Wisun compliant device that operates in Mobile Mode or
Network Mode.
Mobile Mode
In Mobile Mode, the module transmits every nine seconds over multiple RF channels to report
on:
■meter register value
■cut cable or communication error event
■reverse flow (encoder version selected)
■system leak status
■low battery indicator
Network Mode
In Network Mode, the module reports four interrogation cycles daily. Each interrogation
collects six hours of 3,840 buckets of interval and event data. Interval data is configurable
from 1 minute to 1 hour (for example, 160 days of hourly data or 40 days of 15 minute data).
Interval options are 5, 15, or 30 minutes.
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Note: Interval data configuration is dependent on the module's firmware version. See
Firmware Functionality on page 11 for more information.
The Cellular 500W also sends a local access beacon message every 60 seconds that allows
users to gather contingency readings locally when needed.
Caution: If you perform a switch to Network Mode or switch to Mobile Mode
operation, it results in a loss of interval data.
The Cellular 500W operates using FCC or ISED licensed spectrum defined by 3GPP ranging
from Band 4 (744-787 MHz) and Band 13 (1710-2155) operation 612054.
Operating Modes
The Cellular 500W has the following operating modes.
■Factory Mode
–Remote modules are shipped from the factory in Factory Mode.
–The module's transmitter is turned off.
–The module's receiver is bubbling-up to listen for a programming command.
–Remote modules will attempt to read the register every hour.
–Register Error Detected and Register Error alarm or event flags may be set when a
register is not connected.
–If the Cellular 500W reads a connected register, the module automatically moves to
Run Mode.
■Audit Mode
–Audit Mode reduces the normal read latency time associated with standard modes of
operation and is often used after initial installation.
–This mode is useful in network installations where the normal bubble rate is very slow.
–Audit Mode remains active for 30 days and then reverts to the initial programmed
mode.
–Audit Mode is intended to be used once.
■Run Mode
–Remote module normal operation mode.
–The remote module's transmitted message is dependent on its factory settings for
standard consumption + messages (SCM+).
–SCM+ remote module default bubble-up rate is 10 seconds.
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■Quiet Mode
–Meter manufacturers can configure the Cellular 500W for Quiet Mode after
programming and direct mounting the Cellular 500W in a factory.
–The Cellular 500W is awakened from Quiet Mode and enters Run Mode in one of the
following ways:
•Counting two pulses. The pulses are counted internal to the Cellular 500W while it
is in Quiet Mode.
•Receiving a two-way command, such as a Read using FDM.
If a Cellular 500W installed in Quiet Mode is not bubbling up SCM+ messages, it may be due
to zero consumption on the Cellular 500W, such as a vacant or vacation home. Initiate a two-
way command (for example, perform a Read with FDM) before removing the unit.
Battery Life
The Cellular 500W is powered by a single non-replaceable, long-life lithium batteries and has
an expected battery life of 20 years, dependent on use case.
Low Battery
Cellular 500Ws include a low battery indicator that helps utilities proactively plan and manage
field module replacements.
Events and Alarms
The events and alarms available to a Cellular 500W vary based on the mode it is operating in.
Extended Alarm Flag
This is retrievable with two-way communication.
Register Error Flag
■The Register Error flag sets if the Register Error Detected flag is active for 24 hours.
■The Register Error Flag remains active for 40 days in Mobile Mode.
Register Error Detected
■Register Error Detected indicates that the Cellular 500W is not communicating with the
register/meter. The event or alarm flag automatically clears after the Cellular 500W
receives a successful read from the register.
Note: The Register Error Detected flag may be an indicator of a damaged register.
Low Battery Warning
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■The low battery warning allows the utility to easily identify which Cellular 500Ws are
nearing end-of-life in a mixed population and gives the utility the opportunity to schedule
replacement.
The remote modules include a battery life estimator. The estimator is based on the
number of data packets sent at the various power levels and the age (self-discharge) of
the Cellular 500W .
Note: The low battery warning is a single flag that is set when the battery has less than
10% remaining capacity, which typically corresponds to 2 years of battery life
remaining. Battery life is evaluated daily at midnight.
Network Mode
Note: Cellular 500W events and alarms are dependent on the module's firmware version.
For more information, see Firmware Functionality on page 11.
The Cellular 500W reports the tampers available in Mobile Mode as well as extended meter
alarms available from new solid-state and electronic meters connected to the Cellular 500W .
The extended alarms include:
■Empty pipe
■Temperature
■High flow
■Meter low battery
■Meter tampering
■Reverse flow
■Zero consumption
For more information about the extended alarms, see the OpenWay Riva Collection Manager
Device Interface Guide.
Firmware Functionality
This section lists the Cellular 500W firmware information and lists functionality by version.
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Firmware part
number
Global software
release version
(GSR)
FDM Check
Endpoint
firmware
version
Over-the-air
firmware part
number
Firmware functionality
FMW-xxxx-xxx- [4.4.2] 5.4 4.4.0 DFW-xxx-xxx ■Initial firmware release
■Network Mode
■MobileMode
■60 minute interval data
■Firmware download
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2
Initialization, Connection, andProgramming
This chapter provides the instructions to initialize and connect the Cellular 500W to the meter
or register. Cellular 500Ws must be connected to the register or meter before they can be
installed.
Requirements are based on the network system mode. The Cellular 500W 's auto-sensing
technology eliminates the need to initialize the module at the time of installation. The module
automatically detects the connected register type.
Caution: To obtain an immediate reading, initialize the Cellular 500W with an
approved handheld computer. Failure to initialize the module may delay the initial
reading up to one hour.
To initialize the Cellular 500W immediately, use one of the following handheld computers
running Field Deployment Manager (FDM) version 4.4 or later.
■FC300SR handheld computer
■Itron Mobile Radio (IMR) connected to a user-supplied computer or Bluetooth device
For normal activation, connect the Cellular 500W to the water meter register. The module
polls for a register every hour and automatically activates after it detects a register.
Programming
Consider the following when the Cellular 500W is programmed:
■The consumption values are not programmable. (Programmable parameters include
values like ID and register type.)
■Programming the module will move the remote module into the specified operating mode.
■If the module is not programmed, the module will attempt to read the register every hour
and will wake up in default Mobile Handheld Mode when a register is found.
Use an FC300SR handheld or Itron Mobile Radio connected to a user-supplied computer or
Bluetooth device running FDM Tools 4.4 or later and your utility's programming configuration
file to program the module .
Note: Do not program the module until it is connected to the water meter register.
Refer to the Field Deployment Manager (FDM)Mobile Application Guide for programming
information.
After programming, the module enters the selected operating mode and begins bubbling-up
specified messages at the selected rate.
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Caution: The FC300SR or Itron Mobile Radio are the only devices that support
programming for the remote module endpoint.
The remote module and programmer should be a minimum of 12 inches apart while
programming.
Do not place the programmer antenna directly on the remote module.
Encoder-type Register Connections
Connect the wires from the Cellular 500W Cellular 500W to the register screw terminals
according to the following table.
Note: Itron recommends 19-26 gauge, pre-bonded or solid conductor wire with a
maximum diameter of .082 inches (individual wire insulation). The use of un-bonded wire
may produce an unreliable connection when using gel caps for joining wires.
Cellular 500W wire color
Brown (data) Gray (power/clock) Yellow (ground)
Register manufacturer Register screw color designator
■Badger
■ADE
■E Series
■HR E LCD
■HR E Mechanical
Green Red Black
■Badger M5000 Mag Meter Green terminal: Out
4+
Red terminal: Input + Black Input - and Out
4 -
■Elster AMCO
■Invision
■Scancoder
■AquaMaster
■AquaMaster III
Red Green Black
■Diehl Hydrus Green White Brown
■Elster AMCO
■SM 700 (Severn Trent)
■Q200 (Sensus protocol)
■evoQ4 (Sensus Protocol)
Green Red Black
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Cellular 500W wire color
Brown (data) Gray (power/clock) Yellow (ground)
Register manufacturer Register screw color designator
■Elster AMCO evoQ4 Mag Red White Black
■Itron (Actaris) Cyble Coder Green Red Black
■Kamstrup flowIQ2100 Green Red Black
■MasterMeter
■Acculinx
■Octave
Green Red Black
■McCrometer Green/data port Red/clock port Black/GND port
■Metron Farnier OER Green Red Black
■Mueller (Hersey)
■Translator
■SSR
Green Red Black
■Neptune
■ProRead
■ProRead Auto-Detect
■E-Coder
■ARB-V
Red Black Green
■Performance ETR Green Red Black
■RG3 Tomahawk Green Red Black
■Sensus
■ECR
■ICE
■iPERL
■SRII
■OMNI
Green Red Black
■Siemens Mag Meter
■Mag8000CT-7ME6820
■Mag8000-7ME6810
92 91 93
■Zenner (Hendey) ETR Green Red Black
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Pulser-type Register Connections
Connect the Cellular 500W cable to the register according to the following table.
Remote module wire color
Brown Gray Yellow
Register manufacturer Register screw color designator
■Badger RTR (3-wire) Red Black Green
■Badger RTR (2-wire) Red Black No connection*
■Badger M5000 Mag Meter Red terminal: Out 1+ Black terminal: Out 1- White terminal: Out 1+
■Cadillac Meter CMAG/EMAG
■Magnetic Flow
DO1/DO2 COM COM
■Elster Digital Black Green Red
■Elster V100T Red &Black Blue Yellow
■Itron (Actaris)
■Flostar (2-wire)
■Cyble Sensor
Either wire Remaining wire must be connected to both
module wires
■Krohne IFC Term B Term H Term B
■RG3 Tomahawk Green Black Green
■Sensus PMM Red Black Bare
Note: *Itron recommends terminating unconnected wires with a gel-cap connector to
protect the bare wire end. See Completing Gel-cap Connections Using the Itron Splice
Tube Kit on page 38 for more information.
Cable Extension
Order the 25 foot inline connector extension cable assembly (CFG-0151-404) to extend the
Cellular 500W cable.
Operation Verification
Use one of the following programming devices to verify that the Cellular 500W is correctly
recording consumption data.
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■FC300SR handheld computer
■Itron Mobile Radio connected to a user-supplied computer or Bluetooth device
Caution: Verifying the Cellular 500W operation requires an FC300SR handheld
computer or Itron Mobile Radio running FDM v4.0 or higher. Legacy Itron handheld
programming devices cannot read the Cellular 500W .
Each handheld radio requires special setup and configuration parameters to successfully read
and program remote modules. Refer to the respective meter reading application for specific
instructions.
When comparing the actual register value to that reported by the Cellular 500W, please keep
in mind the Cellular 500W 's consumption value is updated once an hour when it is in Run
Mode.
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3
Setup and Installation
This section describes the installation process for the Cellular 500W Pit Module and its
necessary and optional accessories. Read this chapter in the order it is provided, as certain
procedures must be completed ahead of the Cellular 500W Pit Module installation.
Module Cable Strain Relief Installation
After you complete the Cellular 500W to register connections, install a cable tie to the meter
cable just below the exposed colored lead wires on the cable insulation. The cable tie provides
a cable strain relief to reduce the risk of destructive tension on the lead wires.
The following materials are required to install the cable strain relief:
■Remote mount kit
■CFG-1300-003, dual cable ports for register connection and telemetry device connection
■Side cutter pliers
■Gel connector crimping tool
■Cable tie gun
■Torx T-15 screwdriver
To Install the Cable Strain Relief
1. Wrap the cable tie around the meter register or secondary connection cable.
2. Insert the pointed end of the cable tie into the receptacle end of the cable tie with the
ribbed edge facing in.
3. Pull the pointed end of the cable tie until the cable tie is hand-tightened.
4. Insert the excess cable tie into the cable tie gun. Pull the cable gun trigger to tighten and
clip the excess cable tie. The cable tie gun shown in the illustration is equipped with a red
dial that allows the user to set the cable tightening pressure of the cable gun.
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5. If your cable tie gun is equipped with a dial to set the tightening pressure, set the pressure
to ensure that the cable tie is secure on the lead wire. After installation, the cable tie must
not move on the register or secondary lead wire.
6. If your cable tie gun does not have a clipping feature, remove the cable tie from the cable
tie gun. Using a side cutter pliers, clip the excess cable tie.
7. Place the cable connection into the Cellular 500W housing with the cable ties to the inside.
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Backplate Installation
After the connections are made to the register and optional telemetry device, attach the
Cellular 500W's backplate.
Attaching the Backplate
1. Route the register cable and telemetry device cable through the dual-port backplate.
Ensure that the cable strain reliefs are inside the module housing and backplate assembly.
2. Route the register cable through the bottom backplate cable cutout and telemetry device
cable through the top backplate cable cutout.
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