Jabra ENHANCE PLUS User manual

Manufacturer:
GN Hearing A/S
Lautrupbjerg 7
DK-2750 Ballerup
Denmark
Distributor:
GN Hearing Care Corporation
8001 E Bloomington Freeway
Bloomington, MN 55420
USA
Support:
For assistance, if needed, in setting up, using, or maintaining
the Jabra Enhance Plus, or to report unexpected operations
or events, please contact:
GN AUDIO USA INC
900 Chelmsford Street, Tower II, 8th Floor
Lowell, MA 01851
Tel: [phone]
www.jabra.com/support
401630011-21.10-RevD
USER MANUAL
JABRA ENHANCETM PLUS
For adults 18+ with perceived mild to moderate hearing impairment.
Consult a health care provider for severe to profound hearing impairment
or any acute conditions, e.g. dizziness, ear infections, ear pain or tinnitus.
An iPhone with iOS 14 or later is required to use the Jabra Enhance Plus.

1
WELCOME.................................................................................... 1
INTENDED USE .......................................................................... 2
HEALTH AND SAFETY INFORMATION ................................ 3
WHAT’S IN THE BOX ................................................................ 5
GETTING TO KNOW YOUR EARBUDS................................. 6
GETTING TO KNOW YOUR CHARGING CASE................... 7
FIRST TIME USE ......................................................................... 8
HOW TO WEAR ........................................................................14
HOW TO MANUALLY PAIR ....................................................16
HOW TO CHARGE....................................................................19
WHAT THE LEDS MEAN.........................................................22
HOW TO USE ............................................................................24
JABRA ENHANCE APP............................................................26
APP CONTROLS ......................................................................29
HOW TO UPDATE FIRMWARE .............................................31
HOW TO CARE FOR YOUR DEVICE....................................32
REPLACEMENT ACCESSORIES ............................................34
FAQS AND TROUBLESHOOTING ........................................36
WARNINGS AND CAUTIONS................................................38
WARRANTY ...............................................................................43
SYMBOLS & ADVISORIES.......................................................44
TECHNICAL SPECIFICATIONS..............................................45
FCC AND ISED STATEMENT..................................................47
WELCOME
Thank you for using the Jabra Enhance Plus. We hope
you will enjoy it!
JABRA ENHANCE PLUS FEATURES
• Enhanced hearing for clearer conversations and music
• Optimized sound for different environments
• Water and dust resistant, 1-year warranty
• Miniaturized design for a comfortable fit
• Up to 10 hours battery, 30 hours total
with charging case
• Simple setup through the Jabra Enhance app
THIS PRODUCT MAY HELP YOU IF YOU:
• Strain to follow conversations in both quiet and noisier
environments
• Miss important information during conversations
• Have trouble hearing at a distance
• Have trouble understanding the TV or telephone calls

32
INTENDED USE
The Jabra Enhance Plus is intended to amplify sound for
individuals 18 years of age or older with perceived mild to
moderate hearing impairment.
HEALTH AND SAFETY
INFORMATION
It is good health practice for a person with a hearing loss to
have a medical evaluation by a licensed physician
(preferably a physician who specializes in diseases of the
ear). Licensed physicians who specialize in diseases of the
ear are often referred to as otolaryngologists, otologists or
otorhinolaryngologists. The purpose of medical evaluation
is to assure that all medically treatable conditions that may
affect hearing are identified and treated.
WARNING:
• The earbuds should be used only as described in this user
manual. Incorrect use may result in damage to the residual
hearing, listening fatigue, or failure to provide sound
awareness.
• In general, exposure to loud sounds can damage your
hearing. The earbuds are not to be used as hearing
protection. Wear normal hearing protection in loud sound
environments.
• When wearing the earbuds, make sure to stay alert to sounds
around you.
• Tinnitus may affect with your ability to successfully
personalize your earbuds.

54
NOTE: The earbuds will not restore normal hearing, and will
not prevent or improve hearing impairment resulting from
organic conditions.
CAUTION:
You should see a hearing health care professional if you have:
• Trauma, bleeding or visible deformity of the ear. Fluid, or
drainage, or pain/discomfort in one or both ears within the
past 90 days.
• Recent or recurrent ear infection, or a plugged-up fullness
feeling.
• Sudden or rapid progression of hearing loss within the past
90 days in one or both ears.
• Hearing loss on one side that has worsened in the past 90
days.
• Spells of acute or chronic dizziness, poor dexterity, poor
vision, or significant dementia.
• Excessive ear wax build-up, or a history of excessive wax
build-up, itching, or a foreign object in the ear canal.
• Sudden onset or rapid worsening of ringing in one or both
ears within the past 90 days.
WHAT’S IN THE BOX
WARNING:
Only use original cable
USER MANUAL
JABRA ENHANCE PLUS
Earbuds & charging case
EarGels
(medium EarGels are
pre-mounted on the earbuds)
S
M
L
User Manual
Charging cable

6 7
GETTING TO KNOW
YOUR EARBUDS
Left earbud Right earbud
Status LED
Left earbud indicator
Status LED
Right earbud indicator
Multi-function
button
Multi-function
Button
GETTING TO KNOW
YOUR CHARGING CASE
Front view
Back view
Earbud
charging bays
Charging case
battery status LED
Charging case
cable status LED
USB-C
charging port

98
FIRST TIME USE
BEFORE USING THE EARBUDS
STEP 1/10
Download the Jabra Enhance app
from the App Store to your iPhone®
STEP 2/10
Open the Jabra Enhance app and
follow the instructions to start
pairing the earbuds to your
iPhone. iOS 14 or later is required to
use the earbuds.
FOLLOW THESE STEPS WHEN PROMPTED BY THE
JABRA ENHANCE APP
STEP 3/10
On your iPhone, open
‘Settings > Accessibility
> Hearing Devices’.
Hearing Devices
Your Hearing Devices
Ja ra ENHEB10 (R + L) Not connected
STEP 4/10
Find ‘Your Hearing
Devices’ and tap to
connect.

10 11
Hearing Devices
Your Hearing Devices
Jabra ENHEB1 (R + L) Not connected
Bluetooth Pairing Request
“Your Hearing Devices” would like to
pair with your iPhone
PairCancel
STEP 5/10
Accept both pairing
requests by tapping ‘Pair’
to pair both the left and
right earbuds to your
iPhone.
RETURN TO THE JABRA ENHANCE APP
STEP 6/10
To complete the setup of your earbuds,
return to the Jabra Enhance app.
STEP 7/10 Register your product to get important updates.
STEP 8/10 Learn how to wear the earbuds and change
the EarGel size for the optimal fit and
audio quality.

12 13
STEP 9/10 Personalize the earbuds to your unique
hearing profile.
You will be instructed to find a quiet place,
enter your gender and age (be honest,
hearing is unique and influenced by a
range of factors including age), and then
listen to a series of tones that you will
need to react to. The earbuds will then be
personalized to your hearing profile.
STEP 10/10 Select your preferred speech filter.
Your earbuds are now ready for use.

1514
HOW TO WEAR
Insert the earbuds into your ears and gently rotate them as
indicated until you have a snug, yet comfortable fit.
CHANGING EARGEL SIZE
It is important to wear the earbuds correctly with the correct
EarGel size for your ears to ensure the optimal audio and
hearing experience. The medium EarGel will fit most people,
however your ear may need a different EarGel size. If you
cannot get a snug and comfortable fit, it is recommended to
try a different EarGel size. Use only the supplied Jabra
Enhance Plus EarGels.
To change an EarGel, firmly pull the current EarGel off the
earbud and replace it with a different size.
Small
Medium
Large
Selecting EarGels that are too small may lead to listening
fatigue, cause you to miss sound awareness, or cause the
earbuds to fall out of your ear.
Selecting EarGels that are too big may lead to discomfort
and ear pain.
EarGels that are not properly mounted on the earbud may
come loose in the ear.

1716
HOW TO MANUALLY PAIR
Follow the steps below if you need to pair the earbuds to a
second iPhone, or if they have been unpaired from your
first iPhone. If you are pairing for the first time, please
follow the instructions on page 8.
STEP 1/5 Remove the earbuds from the charging case to
power them on. The LEDs will light up green.
STEP 2/5 Press and hold (3 secs) both the left and the
right earbud buttons simultaneously. Do not
hold the buttons for longer than 6 seconds.
When you release the buttons, the LEDs will
flash blue to indicate the earbuds are ready to
pair to your iPhone.
3 sec
STEP 3/5 On your iPhone, open ‘Settings > Accessibility
> Hearing Devices’.