Jackson Grills AZ-20A User manual

Automatic Outdoor Ice Maker
User’s
Manua l
Be sure unit is standing upright 24 hours prior to
plug-in
Model:
AZ-20A

Table of Contents
Page
ICE MAKER SAFETY............................................................................................................... 2
IMPORTANT SAFEGUARDS..............................................................................................3 - 5
TECHNICAL INFORMATION ................................................................................................. 5
INTRODUCTION ...................................................................................................................... 6
COMPONENT LOCATIONS .................................................................................................... 7
ICEMAKER INSTALLATION ...........................................................................................8 - 15
Unpacking......................................................................................................................... 8
Location Requirements................................................................................................8 - 9
Electrical Requirements.................................................................................................. 10
Installation of Casters ......................................................................................................11
Leveling the Ice Maker............................................................................................ 11 - 12
Reversing the Door Swing...................................................................................... 12 –13
Water Supply........................................................................................................... 13 –14
Drain ............................................................................................................................... 14
Installation Types............................................................................................................ 15
OPERATION .....................................................................................................................16 - 19
Final Checklist before Operation.................................................................................... 16
Operating Method....................................................................................................16 - 17
How the Machine Makes Ice .......................................................................................... 17
How the Machine Uses the Water................................................................................... 18
Normal Sounds................................................................................................................ 19
Preparing the Ice Maker for Long Storage...................................................................... 19
CLEANING AND MAINTENANCE ...............................................................................20 - 23
Exterior Cleaning............................................................................................................ 20
Interior Cleaning............................................................................................................. 21
Condenser Cleaning........................................................................................................ 21
Water Distribution Tube Cleaning .................................................................................. 22
Ice-Making System Cleaning...................................................................................22 - 23
MAJOR FUNCTIONS.............................................................................................................. 24
TROUBLESHOOTING.....................................................................................................25 - 26
LIMITED WARRANTY .......................................................................................................... 27
We reserve the right to make changes in specifications and design without prior notice.
1

Ice Maker Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance.
Always read and obey all safety messages.
This is the Safety Alert Symbol. This symbol alerts you to potential
hazards that can injure or kill you and others. All safety messages will
follow the Safety Alert Symbol and either the words "DANGER",
"WARNING" OR "CAUTION".
DANGER means that failure to heed this safety
statement may result in severe personal injury or
death.
WARNING means that failure to heed this safety
statement may result in extensive product damage,
serious personal injury or death.
CAUTION means that failure to heed this safety
statement may result in minor or moderate
personal injury, or property or equipment
damage.
All safety messages will alert you to what the potential hazard is, tell you how to reduce the
chance of injury, and let you know what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS WARNING: To
reduce the risk of fire, electric shock or injury when using
your ice maker, follow these basic precautions:
• Plug into grounded 3-prong
outlet.
• Donot remove grounding prong.
• Donot use an adapter.
• Donot use an extension cord.
• Disconnect power before cleaning.
• Disconnect power before servicing.
• Replace all panels before operating.
• Use 2 or more people to move & install ice
SAVE THESE INSTRUCTION
2

IMPORTANT SAFEGUARDS
Before the ice maker is used, it must be properly positioned and installed as
described in this manual, so read the manual carefully. Jackson Grills strongly
recommends that you have a professional install your new machine. The
warranty may be affected or voided by an incorrect installation .To reduce the
risk of fire, electrical shock or injury when using the ice maker, follow basic
precautions, including the following:
• Plug into a grounded 3-prong outlet. Do not remove grounding prong, do not use adapter, and
do not use an extension cord.
• It is recommended that a separate circuit, serving only your ice maker, be provided. Use
receptacles that cannot be turned off by a switch or pull chain.
• Do not connect or disconnect the electric plug when your hands are wet.
• Never unplug the icemaker by pulling on the power cord. Always grip the plug firmly and
pull straight out from the outlet.
• Never clean ice maker parts with flammable fluids. Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this or any other appliance. The fumes can
create a fire hazard or explosion.
• Before proceeding with cleaning and maintenance operations, make sure the power line of the
unit is disconnected and the water line is shut off. (EXCEPTION: When cleaning the
machine’s ice making and water systems - See pages 23-25)
• Before operating, put all panels back into place.
• Never allow children to operate, play with or crawl inside the ice maker.
• Do not touch the evaporator by hand when the machine is operating.
• Unplug the ice maker or disconnect power before cleaning or servicing. Failure to do so can
result in electrical shock or death.
• Do not attempt to repair or replace any part of your ice maker unless it is specifically
recommended in this manual. All other servicing should be referred to a qualified technician.
3

• Use two or more people to move and install ice maker. Failure to do so can result in back or
other injury.
• To ensure proper ventilation for your ice maker, the front of the unit must be completely
unobstructed. Choose a well-ventilated area with temperatures above 45°F (7°C) and below
110° F (43°C).
• The ice maker should not be located next to ovens, grills or other sources of high heat.
• The ice maker must be installed with all electrical and water connections in accordance with
state and local codes. A standard electrical supply (115VAC, 60Hz, 15A), properly grounded
in accordance with the National Electrical Code and local codes and ordinances is required.
• Do not kink or pinch the power supply cord between the ice maker and cabinet.
• The fuse (or circuit breaker) size should be 15 amperes.
• It is important for the ice maker to be leveled in order to work properly. You may need to
make several adjustments to level it.
• All installations must be in accordance with local plumbing code requirements.
• Make certain that the hoses are not pinched or kinked or damaged during installation.
• Check for leaks after connection.
• Although the unit has been tested at the factory, due to long-term transit and storage, the first
batch of cubes must be discarded.
• Remove the packing materials and clean the ice maker before using.
• Turn on the water supply tap before switching on the ice maker. Never turn the water supply
tap off when the ice maker is working.
• Except to take ice from the unit, keep the door closed in order to reduce ice melting and to
promote proper ice formation.
• If the ice maker will not be used for a long time, before the next use it must be thoroughly
cleaned. Follow carefully any instructions provided for cleaning or use of sanitizing solution.
Do not leave any solution inside the ice maker after cleaning.
• DO NOT touch the condenser fins. The condenser fins are sharp and can be easily damaged.
• DO NOT use solvent-based cleaning agents or abrasives on the interior. These cleaners may
transmit taste to the ice cubes, or damage or discolor the interior.
• The ice machine cleaner contains acids. DO NOT use or mix with any other solvent-based
cleaner products. Use rubber gloves to protect hand. Carefully read the material safety
instructions on the container of the ice machine cleaner.
• Do not use this apparatus for other than its intended purpose.
SAVE THESE
INSTRUCTIONS
4

Electrical Connection
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded. The power cord of this appliance
is equipped with a 3-prong grounding plug that mates with a standard 3-prong grounding wall
outlet to minimize the possibility of electric shock hazard from the appliance. Have the wall
outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.
When a standard 2-prong wall outlet is encountered, it is your responsibility and obligation to
have it replaced with a properly grounded 3-prong wall outlet. The ice maker should always be
plugged into its own individual electrical outlet which has a voltage rating that matches the
rating label on the appliance. This provides the best performance and also prevents overloading
house wiring circuits which could cause a fire hazard from overheated wires. Never unplug your
ice maker by pulling on the power cord. Always grip the plug firmly and pull straight out from
the outlet. Repair or replace immediately all power cords that have become frayed or otherwise
damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either
end. When moving the ice maker, be careful not to damage the power cord.
Extension Cord
Because of potential safety hazards under certain conditions, it is strongly recommended that you
do not use an extension cord with this ice maker.
Technical Information
Model:
Electrical power:
Power consumption:
Ice-making/Ice-harvest rated current:
Refrigerant:
High/Low Side Pressure:
Width × Depth × Height (with feet):
Width × Depth × Height (with casters)
Unit weight:
Ice-making capacity:
Max. ice storage:
Ice shape:
Ice cube dimensions:
AZ-20A
115VAC ~ 60Hz
13.2kWh/100 lbs of ice
3.7A/4.8A
R134a, 7.06 oz.
350psig/130psig
14.6″×23.6″×33.5″
14.6″×23.6″×34.9″
88 lbs
44 lbs/day*
25 lbs
Cube
¾″ ×¾″ ×1″
The technical data and performance index listed above should be used for reference only.
They are subject to change.
* The actual quantity of ice produced per day can vary with room and water conditions.
5

Int r oduction
The Jackson Grills AZ-20A Ice Maker produces hard, crystal-clear, gourmet cube ice, and offers
convenience for homeowners and hotel guests. It can be used both indoors and outdoors. An
insulated, removable ice storage bin is included.
This user’s manual is intended as a resource for persons installing, using and servicing model
AZ-20A.It contains valuable information on s afety and maintenance. Jackson Grills strongly
recommends that this manual be kept in a place where it can be accessed when needed.
Every Jackson Grills Ice Maker is designed and manufactured according to the highest
standards of safety and performance. It meets or exceeds the safety standard of UL563.
6

Component Locat i ons
7

Unpacking
Ice Maker Installation
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
Remove packaging materials
IMPORTANT: Do not remove any permanent instruction labels or the data label on your ice
maker.
Remove tape and glue from your ice maker before using.
• To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue
residue can also be easily removed by rubbing a small amount of liquid dish soap over the
adhesive with your fingers. Wipe with warm water and dry.
• Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to
remove tape or glue. These products can damage the surface of your ice maker.
Cleaning before use
After you remove all of the packaging materials, clean the inside of your ice maker before using
it. See "Interior cleaning" in the Cleaning and Maintenance section.
Location Requirements
Top View Side View
2/5"
1"
Top of unit
1/5"
Side
1/5"
Side
Front of unit
INSTALLATION CLEARANCES
8

• This ice maker should be installed by qualified personnel.
• To ensure proper ventilation for your ice maker, the front of the unit must be completely
unobstructed.
• When installing the ice maker under a counter, follow the recommended spacing dimensions
shown on the previous page. Allow 2/5" (10mm) or more clearance at rear, 1/5" (5.1mm) at
the sides and 1" (25.4mm) at the top for proper air circulation. The installation should allow
the ice maker to be pulled forward for servicing if necessary.
• Choose a well-ventilated area with temperatures above 45°F (7°C) and below 110° F (43°C).
• The unit should not be located next to ovens, grills or other sources of high heat.
• Installation of the ice maker requires a cold water supply inlet of 1/4” (6.35mm) soft copper
tubing with a shut-off valve.
• The ice maker requires a continuous water supply with a minimum pressure of 15 psig and a
static pressure not to exceed 80 psig. The temperature of the water feeding into the ice maker
should be between 41°F (5°C) and 90°F (32°C) for proper operation.
Normal operating ambient temperature should be between 45°F (7°C) to 110°
F (43°C). Normal operating water temperature should be between 41°F (5°C)
and 90°F (32°C). Operation of the ice maker for extended periods outside of
these normal temperature ranges may affect production capacity.
• It is strongly recommended that a water filter be used. A filter, if it is of the proper
type, can remove taste and odors as well as particles. Some water is very hard; softened water
may result in white, mushy cubes that stick together. De-ionized water is not recommended.
• The ice maker must be installed with all electrical and water connections in accordance with
all state and local codes.
• The unit should be located on a firm and level surface. It is important for the ice maker to be
leveled in order to work properly. If needed, you can adjust the height of the ice maker by
rotating the casters or adjustable feet. See the Leveling the Ice Maker section.
• A standard electrical supply (115V AC only, 60Hz, 15A), properly grounded in accordance
with the National Electrical Code and local codes and ordinances, is required.
• IMPORTANT: Do not kink or pinch the power supply cord between the ice maker and wall or
cabinet.
9

Electrical Requirements
Electrical Shock Hazard
Plug into a grounded 3- prong outlet.
Never remove the ground prong from the plug.
Never use an adapter.
Never use an extension cord.
Failure to follow these instructions can result in fire, electrical
shock or death.
Before you move your ice maker into its final location, be sure you have the proper electrical
connection:
A standard electrical supply (115V AC only, 60Hz, 15A), properly grounded in accordance with
the National Electrical Code and local codes and ordinances, is required. The ice maker should
always be plugged into its own individual electrical outlet.
It is recommended that a separate circuit, serving only your ice maker, be provided. Use
receptacles that cannot be turned off by a switch or pull chain.
The fuse (or circuit breaker) size should be 15 amperes.
Recommended grounding method
For your personal safety, this appliance must be grounded. It is equipped with a power supply
cord having a 3-prong grounding plug. To minimize a possible shock hazard, the cord must be
plugged into a mating 3-pronged and grounding-type wall receptacle, grounded in accordance
with the National Electrical Code and local codes and ordinances. If a mating wall receptacle is
not available, it is the personal responsibility of the customer to have a properly grounded,
3-prong wall receptacle installed by a qualified electrician.
10

Installation of Casters
Casters are provided with the ice maker. They are ideal for rolling the unit from place to place
outdoors. If a mobile installation is chosen, you must install the casters.
Screw holes
Use two or more people when installing or removing casters.
• Tip unit to the right so there is a 3/4-foot clearance at the left of the unit. Have someone to
assist you in tilting the unit, to prevent it from falling on you while installing the casters.
• Screw one of the casters with lock in the front screw impression and screw one of the casters
without lock in the back screw impression.
• Repeat the two steps above with the exception of tipping the unit to the left now, to screw in
the other two casters.
• The casters are now installed.
• The unit should be level. If the floor conditions do not allow the unit to sit level, adjust the
wheel by turning the required wheel counter-clockwise to increase their height and clockwise
to reduce their height.
Leveling the Ice Maker
It is important for the ice maker to be leveled in order
to work properly; otherwise water will not flow as it
should through the evaporator (ice mold). Ice
production will be less than normal, and operation
will be noisy. The ice maker can be raised or lowered
by four leveling legs on the bottom of the machine. If
you find that the surface is not level. You may need to
make several adjustments to level the machine. We
recommend using a carpenter’s level to check it.
11

1. Place a carpenter’s level on top of the product to see if the ice maker is level from front to
back and side to side.
2. Adjust the height of the legs as follows:
Turn the leveling legs to the right to lower that side of the ice maker.
Turn the leveling legs to the left to raise that side of the ice maker.
IMPORTANT: Once you are ready to install it in a cabinet or directly on the floor, you must
adjust the legs to level the ice maker.
Reversing the Door Swing
TOOLS NEEDED: Flat screwdriver, Phillips screwdriver
IMPORTANT: Before you begin, unplug the ice maker or disconnect power.
To remove door from hinges:
1. Remove the top hinge cover.
2. Using a Phillips screwdriver, remove the screws, then remove top hinge mat and top hinge.
Keep the parts together and set them aside.
3. Lift the door off of the bottom hinge and turn it upside down so that the handle is on the right.
Set the door aside.
12

To replace door on hinges:
1. Using a flat screwdriver, remove the plug buttons from the screw holes opposite the door
hinges, top and bottom. Set aside.
2. Remove the bottom hinge and place it on the opposite side at the bottom of the door.
3. Position the door on the bottom hinge.
4. Align the door on the bottom hinge and replace the top hinge and top hinge mat.
5. Replace top hinge cover.
6. Push the plug buttons into the original screw holes.
Water Supply
The water supply should be ready at the point of installation. The water supply pressure should
be a minimum of 15 psig with a static pressure not more than 80 psig. (A wall outlet directly
behind the ice machine will make installation easier.)
IMPORTANT:
• All installations must be in accordance with local plumbing code requirements. Professional
installation is recommended.
• Make certain that the hoses are not pinched or kinked or damaged during installation.
• Check for leaks after connection.
Tools required: 1/2” open-end wrenches, Phillips screwdriver
Rear of unit
Water inlet
Drain outlet
13

Connecting the water line:
1. Turn off main water supply. Turn on the nearest faucet long enough to clear the line of water.
2. Find a 1/2” to 3/4” vertical cold water pipe near the installation location. The distance should
be less than 9 feet. The water supply hose provided with the ice maker is about 9 feet.
3. A shut-off valve must be installed to the main water supply. If the water pipe has a plain piece
of copper tubing, attach a 1/4” O.D. compression union to the tubing and remove the nut.
4. Connect nuts of water supply hose to the tap, and connect the other end with the water inlet.
Tighten firmly by hand, then one-half turn with wrench.
5. Turn on main water supply and tap. Check for water supply connections leaks. Tighten every
connection (including connections at the water inlet).
IMPORTANT:
When you connect the water supply hose and the drain hose, pay attention to the indications
of “Water inlet” and “Drain outlet” on the machine.
Drain
You must connect the drain line before using the ice maker. (The dual drainage feature of
earlier models has been modified to simplify the drainage procedure.) Follow the steps
outlined below.
Connecting the drain line:
NOTE: If there is a drain line near the ice maker or the ice maker will be used as an outdoor
unit, the best choice is to drain water to the drain line through the drain hose provided with
ice maker.
1. Locate the floor drain near the ice maker. The distance should be less than 5 feet since the
length of the long drain hose provided with the ice maker is about 5 feet.
Find the drain outlet on the back of ice maker, then take off the rear drainage plug. Connect
the nut of the drain outlet to the water draining hose, and insert the other side of the hose into
the drain line.
NOTE: The drain hose should never be allowed to hang or loop higher than the bottom of the
ice storage bin.
2. All horizontal runs of drain lines must have a fall of 1/4” per foot. An air gap will likely be
required between the ice maker drain hose and the drain/waste receptacle. A stand pipe with a
trap below it would be acceptable for the drain/waste receptacle. A floor drain is also
acceptable.
3. Pour 1 gallon of water into the ice storage bin to check for leaks at all drain connections and
at the nut of the drain water hole. Tighten any connections or nuts that leak.
IMPORTANT: This ice maker is not a freezer. Infrequent drainage will cause
a high rate of melting in the ice storage bin.
14

Installation Types
This ice maker has been designed for Mobile (free-standing), Enclosed (as under a cabinet) or
Built-in (sealed) installation, indoor or outdoor. In any case, there must be adequate air space
around the unit for proper ventilation. (See diagrams on page 8.)
Mobile installation:
Amobile installation will allow you to install the ice maker free-standing in any place you desire
provided you have access to a water supply. You must follow the stated instructions for
a. Electrical requirements
b. Water supply
c. Leveling the ice maker
Enclosed Installation:
An enclosed installation will allow you to install the ice maker under a cabinet or inside a
kitchen cabinet provided the required clearance space around the ice maker is respected. This
installation has the same requirements as a mobile installation.
Built-in Installation:
If this method of installation is chosen, it will still be necessary to allow adequate ventilation
space around the unit. The following additional items must be observed.
1. Place ice maker in front of installation location. Remove the legs and place the unit flat on
the floor or on a platform depending on your installation requirements.
2. The water supply line must be plumbed before connecting to the ice maker.
3. Connect the drain hose.
4. Turn on main water supply and tap. Check for water supply connection leaks. Tighten every
connection (including connections at the water inlet).
5. If the electrical outlet for the ice maker is behind the cabinet, plug in the ice maker.
6. Push the ice maker into position.
7. Seal all around the cabinet to the floor with an approved caulking compound.
15

Operat i on
Final Check List before Operation
1. Have all packing materials and tape been removed from the interior and exterior of the ice
maker?
2. Did you clean the ice storage bin?
3. Have the installation instructions been followed, including connecting the machine to water and
electricity?
4. Has the machine been leveled?
5. Is the ice maker in a site where the ambient temperature is between 45°F (7°C) and 110°F
(43°C) and the water temperature within 41°F (5°C) and 90°F (32°C) all year round?
6. Has the water supply pressure been checked to ensure a minimum of 15 psig with a static
pressure not to exceed 80 psig?
7. Is there a clearance of at least 2/5″at the rear, and 1” at the top and 1⁄5″ at the sides for proper
air circulation?
8. Has the power supply voltage been checked or tested against the nameplate rating? And has
proper grounding been installed for the ice maker?
9. Is the ice maker plugged in?
10. Have you turned on the main water supply and the tap?
11. Have you checked for leaks at all water supply connections?
Operating Method
1. Turn on the water tap and let the water trough fill. Then set the Power switch on the front
panel to the ON position. The ice maker will start working automatically.
Ice-
harvesting
stage
Cold
preservation
stage
16

2. After three minutes, the machine will automatically go into the ice-making stage, and the
sound of flowing water will be heard.
3. When the batch of ice has been fully formed, the ice will automatically be harvested to the ice
storage bin.
4. When the ice storage bin is full, the sheet of cubes does not fall completely and it holds the
ice-full probe open. The machine stops making ice and automatically progresses to the cold
preservation stage. During this stage, the compressor works regularly to keep the temperature
low to reduce ice melting.
5. The unit will start making ice again after the ice cubes are removed. Then the ice-full probe
swings back to operating position.
IMPORTANT:
• Although the unit has been tested and cleaned at the factory, due to long-term transit and
storage, the first batch of cubes must be discarded.
• Never turn the water supply tap off when the ice maker is working.
• Never touch the evaporator when the machine is running!
• Except to take ice from the unit, keep the door closed to reduce ice melting and insure proper
ice formation.
How the Machine Makes Ice
Turn the Power switch to the ON position. The Power indicator light will light and the machine
will automatically go into the ice-making stage.
There are two distinct cycles: freeze and harvest.
During the freeze cycle, water flows to the evaporator surface. In the harvest cycle, the ice is
released. A complete cycle can take 15 to 40 minutes, depending on temperature and operating
conditions.
Freeze: During the freeze cycle the compressor is pumping refrigerant, the fan motor is blowing
air, and the water pump is circulating water. When the batch of ice has been fully formed, the ice
maker stops the freeze cycle and begins the harvest cycle.
Harvest: During the harvest cycle the compressor is still operating, but the water pump has
stopped. The hot gas valve opens, diverting hot refrigerant gas into the evaporator. The hot
refrigerant gas warms the evaporator, causing the cubes to slide, as a unit, off the evaporator and
into the storage bin. The freeze cycle will restart when all the cubes have been harvested.
17

How the Machine Uses the Water
The ice maker begins with a fixed charge of water that is contained in the water trough. As the
water flows to the freezing evaporator surface, the portion of water that does not contain mineral
impurities will freeze and stick to the ice cube molds. The water containing impurities falls back
into the water trough. During the ice-making process, fresh water enters the water trough
continuously as the water from the trough freezes continuously on the evaporator.
Evaporator
Water inlet
Hot gas valve Water pump
Condenser
Fan
motor
Compressor
18

Normal Sounds
Your new ice maker may make sounds that are unfamiliar to you. Most of the new sounds are
normal. Hard surfaces like the floor and walls can amplify the sounds. The following describes
the kinds of sounds that might be new to you and what may be causing them.
• Rattling noises may come from the flow of the refrigerant or the water line. Items stored on
top of the ice maker can also make noises.
• The high-efficiency compressor may make a pulsating or high-pitched sound.
• Running water may make a splashing sound.
• You may hear air being forced over the condenser by the condenser fan.
• During the harvest cycle, you may hear the sound of ice cubes falling into the ice storage bin.
Preparing the Ice Maker for Long Storage
If the ice maker will not be used for a long time, or is to be moved to another place, it will be
necessary to drain the system of water.
1. Shut off the water supply at the main water source.
2. Disconnect the water supply line from the water inlet.
3. Shut off the electric supply at main electrical power source.
4. Take out the ice storage bin to remove remaining ice and water. Dry it.
5. Connect the drain hose to drain out water completely, then plug up the drain outlet after
finishing.
6. Pull off the drainage tube of the water trough to drain off all water.
7. Leave the door open to allow for circulation and to prevent mold and mildew.
8. Leave water supply line and power cord disconnected until ready to reuse.
IMPORTANT:
• Do not touch the power plug when your hands are wet.
• Never unplug the unit by pulling on the plug.
19