Janam XG4 User manual

XG4 User Manual
Technology at Work®
© 2021 Janam Technologies LLC. All rights reserved.
Version 2
September 2021

XG4 User Manual
Janam Technologies LLC Version 2, September 2021 II
Copyright 2021 Janam Technologies LLC. All rights reserved.
XG4 Rugged Mobile Computer, Janam and the Janam logo are trademarks of Janam Technologies LLC.
ARM and Cortex are registered trademarks of ARM Limited (or its subsidiaries) in the EU and/or else-
where. Android is a trademark of Google Inc. Other product and brand names may be trademarks or
registered trademarks of their respective owners.
Janam Technologies LLC assumes no responsibility for any damage or loss resulting from the use of
this guide.
Janam Technologies LLC assumes no responsibility for any loss or claims by third parties which may
arise through the use of this product.
Janam Technologies LLC assumes no responsibility for any damage or loss caused by deletion of data
as a result of malfunction, dead battery or repairs. To protect against data loss, be sure to make
backup copies (on other media) of all important data.
Follow all usage, charging and maintenance guidelines in the Product User Guide. If you have ques-
tions, contact Janam.
Important: Please read the End User License Agreement for this product before using the device or
the accompanying software program(s). Using the device or any part of the software indicates that
you accept the terms of the End User License Agreement.
There may be certain differences between the user manual description and the device’s operation,
depending on the software release of your telephone or specific operator services. Janam Technologies
LLC shall not be held legally responsible for such differences, if any, nor for their potential conse-
quences, which responsibility shall be borne by the operator exclusively.
This device may contain materials, including applications and software in executable or source code
form, which is submitted by third parties for inclusion in this handset (“Third Party Materials”). All
third party materials in this device are provided “as is”, without warranty of any kind, whether express
or implied, including the implied warranties of merchantability, fitness for a particular purpose or
use/third party application, interoperability with other materials or applications of the purchaser and
non-infringement of copyright.
The purchaser undertakes that Janam Technologies LLC has complied with all quality obligations in-
cumbent upon it as a manufacturer of mobile devices and handsets in complying with Intellectual
Property rights.
Janam Technologies LLC will at no stage be responsible for the inability or failure of the Third Party
Materials to operate on this device or in interaction with any other devices of the purchaser. To the
maximum extent permitted by law, Janam Technologies LLC disclaims all liability for any claims, de-
mands, suits or actions, and more specifically — but not limited to — tort law actions, under any the-
ory of liability, arising out of the use, by whatever means, or attempts to use, such Third Party
Materials. Moreover, the present Third Party Materials, which are provided free of charge by Janam
Technologies LLC, may be subject to paid updates and upgrades in the future; Janam Technologies
LLC waives any responsibility regarding such additional costs, which shall be borne exclusively by the
purchaser. The availability of the applications may vary depending on the countries.

Contents XG4 User Manual
Janam Technologies LLC Version 2, September 2021 Contents—1
Contents
1Introduction CH-PG
Introduction 1-1
Hardware Overview - Front 1-2
Hardware Overview - Back and Sides 1-3
2Getting Started CH-PG
Unpacking the XG4 2-1
Recommended Host PC Requirements 2-1
Janam XG4 SDK 2-1
Charging the XG4 — Battery Safety 2-2
Installing and removing the Battery 2-3
Charging the XG4 Battery 2-3
XG4 Battery Condition Information 2-4
Turning the XG4 On 2-5
Turning the XG4 Off 2-6
Touch Screen Navigation 2-6
Screen Rotation 2-7
Lock Screen and Status Bar Icons 2-7
Home Screen 2-8
3Janam XG4 Setup CH-PG
microSD Card Storage 3-1
Backup and Restore: Backup 3-2
Backup and Restore: Restore 3-2
Backup and Restore: Reset 3-4
Resetting to Factory Condition 3-4
Android Security 3-5
Lock Screen Types 3-6
Additional Screen Security Settings 3-7
Privacy Settings 3-8
Device Settings: Display 3-9
Device Settings: Sound 3-9
Device Settings: Storage 3-10
Device Settings: Apps 3-10
Personal Settings: Accounts 3-11
Personal Settings: Google Account 3-11
Personal Settings: Language & Input 3-12
System Settings: Date & Time 3-13
System Settings: Accessibility 3-13
4Wireless Network Connection CH-PG
Introduction 4-1
Connecting to a WLAN network 4-2
Wi-Fi Preferences 4-3
Mobile Network 4-3
Tethering 4-3
5Bluetooth CH-PG
Introduction 5-1
Bluetooth Concepts 5-2
Making Bluetooth Discoverable 5-2
Bluetooth Pairing 5-3
Bluetooth Services 5-3
6Using the Keypad CH-PG
Introduction 6-1
Navigation Keys 6-1
YELLOW and BLUE Modifier Keys 6-1
BLUE Key Combinations 6-2
Function Reprogramming 6-3
7Camera CH-PG
Introduction 7-1
Camera Controls Overview 7-2
Camera Settings 7-3
Camera Zoom 7-4
Editing Pictures 7-4

Contents XG4 User Manual
Janam Technologies LLC Version 2, September 2021 Contents—2
8Email CH-PG
Introduction 8-1
Setting up Email 8-1
Manual Email Setup 8-2
During Email Setup 8-2
General and Account Settings 8-2
General Email Settings 8-3
Account-specific Email Settings 8-4
Email Inbox 8-5
Creating and Sending an Email 8-5
Deleting an Email Account 8-5
10 Barcode Scanning CH-PG
Using the Imager 10-1
Scanning with the Janam XT3 10-1
Scan Settings 10-2
Scan Settings Table 10-2
Scan Settings Options 10-3
Scan Symbologies 10-4
Scan Demo app 10-5
Scan Wedge app 10-6
13 Regulatory and Maintenance CH-PG
XG4 Regulatory Information 13-1
Regulatory and Safety Approvals 13-1
XG4 with WLAN and Bluetooth 13-2
Battery Safety Guidelines 13-4
Battery Charger Guidelines 13-4
14 Troubleshooting CH-PG
Troubleshooting the Janam XG4 12-1
9Tools CH-PG
Backup & Restore 8-1
System Information 8-1
Program Buttons 8-2
Take Bug Report 8-2
12 Specifications CH-PG
Janam XG4 Specifications 12-1
11 Specifications CH-PG
Update via FOTA Client 11-1

Introduction XG4 User Manual
Janam Technologies LLC Version 2, September 2021 Introduction 1—1
XG4 Rugged Mobile Computer
XG4 is Janam’s next-generation, gun-shaped, rugged mobile computer designed to excel in the most
challenging environments. Sleek, lightweight and equipped with the most advanced enterprise
technology to take mobile worker productivity to the next level, XG4 is the industry’s most powerful
industrial-grade mobile computer with Google’s “Android Enterprise Recommended” (AER)
certification. Powered by Android 9, XG4 is upgradeable to future OS versions and provides an
industry-best extended lifecycle.
Built to thrive in the most demanding environments, the ultra-rugged XG4 is a highly affordable
solution for warehouses, manufacturing facilities, distribution centers, plant floors, loading docks and
back-of-store retail.
With its pistol grip designed for user comfort, XG4 is
optimized for use in scan-intensive line-of-
business applications across the supply chain,
including inventory management, stocking and
replenishment, shipping, receiving, cross
docking and e-commerce fulfillment. A choice
between Honeywell’s high-performance N6703
1D/2D imager and EX30 extended-range 2D imager provides industry-
leading barcode read range, maximum scanning speed and superior
motion tolerance.
Additional features include a brilliant 4.3-inch color display with Gorilla
Glass 3, 2.2GHz octa-core processor, 13MP camera and choice of keypads
to provide the performance and flexibility that enterprise and government
customers require. The XG4 also delivers exceptional battery life with a
high-capacity and rechargeable Li-ion battery.
XG4 can withstand 7-foot/2.4 meter drops to concrete per MIL-STD-810G
and is sealed to IP65 standard for protection against dust and jetting water.
XG4 is also Class I, Div. 2, Groups A, B, C, D-compliant for safe operation in
areas where flammable liquids or gases are handled, processed or used or
explosive concentrations of vapors may exist. A standard 2-year warranty
provides customers with the level of service they require, at no additional cost. It’s
technology at work.
Introduction
1

Introduction XG4 User Manual
Janam Technologies LLC Version 2, September 2021 Introduction 1—2
Hardware Overview - Front
16 1817
2
1
1. Notification LED
2. Power LED
3. Power button
4. Barcode reading LED (Right)
5. Scan button (Right)
6. Programmable keys
9. Microphone
10. Docking connector
11. Symbols key
12. Battery lock (Left)
7. Directional keys
8. Battery lock (Right)
13. Scan button (Left)
14. USB connector
15. Barcode reading LED (Right)
16. Barcode scanner
17. Camera flash
18. Camera
14
13
12
9
7
11 10
3
4
6
5
8
15
1010
16 1817 16 1817

Introduction XG4 User Manual
Janam Technologies LLC Version 2, September 2021 Introduction 1—3
Hardware Overview - Back and Sides
1. Power button
2. Barcode reading LED
3. Pistol grip scan trigger
4. Pistol grip
5. Scan button
6. Battery lock
7. Battery
8. Lanyard anchor
9. Docking connector
10. Battery
11. Battery lock
12. Scan button
13. USB connector
14. Speaker
15. Barcode scanner
16. Camera flash
17. Camera
2
1
4
5
7
6
9
3
8
3
4
12
10
11
13
15 1716
14

Getting Started XG4 User Manual
Janam Technologies LLC Version 2, September 2021 Getting Started 2—1
Getting Started
Unpacking the Janam XG4 Rugged Mobile Computer
Make sure you have the following:
―Janam XG4 Series mobile computer
―Handstrap
―Stylus
―Documentation (Quick Start Guide, License Agreement and Regulatory Guide)
―Charging accessory (one or more of the following power/connection kits
ordered/packaged separately):
―Janam AC/DC wall mount adapter with barrel connector
―Janam mobile communication cable with AC adapter (CAB-J-003U)
―Janam 1-Slot or 4-Slot Cradle with AC adapter
Recommended Host Computer Requirements
— Microsoft® Windows®-compatible host computer with USB port
— Microsoft Windows 10, Windows 8/8.1, Windows 7
— If installing the Android™ SDK, at least 1.5 GB disk space for the Android SDK,
emulator system images, and caches, plus 500 MB disk space for Android Studio
Janam XG4 SDK
The Janam XG4 Software Development Kit enables programmers to develop applications for Janam
XG4 rugged mobile computers running the Android™ operating system. It contains details and
instructions for developing applications that access the XG4 embedded scanner.
The development kit, which can be downloaded from Janam’s Product Zone (login required), is
designed for use with the publicly available Android SDK.
2

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Charging the Janam XG4 Rugged Mobile Computer
BATTERY SAFETY GUIDELINES
The XG4 has a user-accessible, rechargeable battery. Replace only with a Janam-approved
battery. There is the risk of explosion if the battery is replaced by an incorrect type. For more
information on battery replacement see the janam.com website or contact JanamCare at 866-
915-5311. Use only battery chargers approved for the XG4 by Janam. Janam and its affiliates
disclaim any liability for damage caused by the use of other chargers or batteries. Observe
the following guidelines for safe use of Li-Ion batteries:
1. Do not expose the battery to excessive heat or cold. Do not short-circuit. Do not incinerate.
2. To avoid risk of fire, burn or damage to your battery, do not allow a metal object to touch
battery contacts.
3. Do not disassemble the battery. There are no user serviceable parts inside.
4. If battery leakage is observed, avoid any contact with affected area and properly dispose
of the battery.
5. If you come in contact with battery leakage, rinse exposed area with soap and water.
If it contacts the eye, flush the eye with water for 15 minutes and seek medical attention.
6. Dispose of used battery promptly. Keep away from children. Do not disassemble or
dispose of in fire.
7. When discarding a battery, contact your local waste disposal provider to understand
local restrictions for disposal or recycling of batteries.
BATTERY CHARGER SAFETY GUIDELINES
1. Do not use the equipment in or near areas in which sparks are likely or possible.
2. Do not let equipment’s metal contacts and electrical sockets come in contact with
metal objects.
3. For indoor use only. Do not expose the equipment to rain or any liquids.
4. Do not use or store the equipment in direct sunlight or in areas that are prone to get
hot such as in a parked vehicle, near a heat duct or close to other heat sources.
5. Keep equipment’s metal contacts and electrical sockets free from debris that could
obstruct charging or could cause a short circuit.

Getting Started XG4 User Manual
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Installing and removing the XG4 battery
To release the XG4 mobile computer’s battery, press and hold the left and right battery looks together
with one hand, and then use the other hand to lift the battery out of its compartment.
To install the battery, insert the top first at an angle, then firmly push it down into the battery com-
partment until you hear it clicking into place.
Changing the battery
Before removing or replacing a battery pack, power down the device or press the Power key to put
the XG4 in Suspend Mode.
Charging the XG4 battery
The XG4 ships with the battery charged. However, before first use, charge the battery for a minimum
of four to six hours.
To charge the battery using the supplied DC Power Adapter Kit:
1. Attach the appropriate plug adapter to the DC power adapter.
2. Connect the supplied USB Type-C cable to the power adapter..
3. Plug in the Type-C connector into the USB port on the left side of the XG4.
4. The Power LED on the right side above the display will turn red while charging and will change
to green when fully charged.

Getting Started XG4 User Manual
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XG4 Battery Condition and Usage Information
Android provides information on battery charge level in percent, estimated amount of battery charge
remaining, and how much of the battery capacity has been used by various applications and device
functions. This information can be accessed as follows:
On the start screen or app screen, swipe down from the top to open status bar,
then touch and hold the Battery icon to get to Battery screen.
Or, go to Settings >Battery to get to the Battery screen.
View battery status and level, and estimated battery life remaining.
To view battery usage by application, tap on Battery use in the menu on the upper right.
Tip — You can conserve battery life by:
1. Using the AC adapter to plug the
XG4 into an external power source.
2. Manually or auto-suspend device
operation when possible.
3. Reducing screen brightness.
4. Turning off wireless functionality
(Wi-Fi, Bluetooth, location services,
or GPS) when not in use.

Getting Started XG4 User Manual
Janam Technologies LLC Version 2, September 2021 Getting Started 2—5
Turning the Janam XG4 Rugged Mobile Computer on
1. Press and hold the Power Key (marked red in its center)
on the top right-hand side of the XG4.
⎯If the XG4 is being powered on for the first time,
follow the on-screen setup instructions.
⎯When the XG4 is on, pressing the power button briefly
will suspend operation until it is pushed again.
2. When powered on, an unsecured XG4 will first display the
Android lock screen. It is unlocked by swiping up on the
screen. The lock screen will be replaced with the start
screen. For information about securing the XG4 with a
password or pin code, refer to Chapter 3.
3. When powered on, a secured XG4 will also first display the
Android lock screen. Swipe up to get to the pin code
keypad. Enter your pin code. Once the correct pin code has
been entered and you’ve tapped on the check mark, the
welcome screen with the pin code keypad will be replaced
with the start screen. For information about securing the
XG4 with a password or pin code, refer to Chapter 3.
Unsecured: just swipe
up
Secured: enter pin, then swipe up Both ways get to the start screen

Getting Started XG4 User Manual
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Turning the Janam XG4 Rugged Touch Computer off
Note that there are different levels of turning off power to the XG4.
1. To put the XG4 display to sleep, briefly press the Power Button (marked red in its center). The
display will turn off. To turn the XG4 back on from this state of sleep, depress the Power Key
again. The welcome screen will come up, and by swiping up it will return you to the last used
app.
2. To put the XG4 display to sleep and also shut down Android, press and hold the
Power Button (marked red in its center) until the “Power off / Reboot /
Screenshot” overlay appears. Tap on Power off and the XG4 will power down. To
turn it back on, press and hold the Power Button until the device vibrates and
the screen turns on, showing “Technology at Work.”
3. To completely power down the XG4 and reboot it from a cold start, press and
hold the Power Button and keep holding it for about ten seconds. The display
will go black, and in a few seconds the XG4 will reboot automatically.
Touch Screen Navigation
The Janam XG4 uses capacitive multi-touch technology. Almost all of the XG4’s functions can be
accessed and used by tapping, swiping or dragging with one finger. Some operations, such as
zooming in and out, are performed with pinching two fingers together or dragging them farther
apart.
Touch
Touch a tile or
object to select
or open it.
Touch
and hold
Touch and hold a
tile or object to
bring up avail-
able options.
Touch
and drag
Touch and then
drag/ swipe an
object to move
it in any direc-
tion.
Directional keys
Alternatively, use
the up, down, left,
and right keys to
navigate.
Pinch
and spread
Put two fingers on
the display, then
drag them to-
gether or apart to
zoom in or out.

Getting Started XG4 User Manual
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Screen Rotation
The XG4 was designed to be used in portrait (vertical) orientation. Many screens and apps, however,
can also be used in landscape (horizontal) orientation. By default, the XG4’s internal sensors auto-
matically present a vertical or horizontal view in sync with the physical orientation of the device. If
automatic orientation is not desirable, the screen can be locked in its current orientation in
Settings.
Lock Screen
When turned on, the XG4 first displays the Android lock screen.The lock screen shows the current
time and date. If the XG4 is secured, it may also display an access prompt. The lock screen can be
personalized by changing its color, picture, and sounds. It may also
provide a quick status of selected apps (such as messages, emails,
etc.).
Along the top of the lock screen is a status bar with small icons
that display information about various functions. Examples include
WLAN and Bluetooth, the presence of notifications, SIM card, battery
charge, airplane mode, the current time and more. Some function
icons are static and indicate the presence of something (like airplane
mode). Other icons provide information on a function (like the WLAN
signal strength, battery charge, or type of data service).
Below is a sample of the icons that may appear in the status bar of
the lock screen, as well as what the icons indicate. Note that
swiping down from the top of the lock screen reveals a screen with
tiles that provide one-tap access to various important functions.
Examples are airplane mode on/off, camera on/off, brightness
settings, flashlight on/off, etc.

Getting Started XG4 User Manual
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The Home Screen
In Android, the home screen is the central launchpad for all of the XG4’s most frequently used
features and applications. The home screen can consist of multiple screens (on the XG4 you can add
additional screens to the right of the home screen).
The home screen contains the status bar on top of the screen and the favorites tray at the bottom.
The status bar displays various information icons. Swipe down to expand it and show more detail.
The favorites tray can have up to five (changeable) favorites.
Between the status bar and the favorites tray are apps icons (which can also be folders containing
multiple apps) and widgets. Tapping on apps icons launches the app. Touch and hold to rearrange
icons. Widgets perform functions, like showing the time, weather, news, or act as shortcuts.
Status Bar: shows status icons and noti-
fications. Drag down to show the Quick Set-
tings panel.
Apps and Widgets: this area is for app
icons, app folder icons, and widgets.
Favorites Tray: place most often used
app icons here. Tap to launch.
Search Bar: search by text or by voice
(say “Hey Google”).
Android buttons: Back, Home, Overview

Getting Started XG4 User Manual
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Home Screen (continued)
In Android 9, the home screen provides easy access to other functions by swiping up, down, left,
and right.
Swipe right:
Brings up the
Google News feed.
Swipe left:
Brings up more
Home pages that
may contain apps,
folders or widgets.
Swipe down:
Brings up the Quick
Settings panel with
notifications
Swipe up:
Brings up the App
screen.

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Home Screen (continued
On the Home screen, a long
push brings up popup with
three selections: Wallpapers,
Widgets, Home settings.
Wallpapers: You can select
from Photos, Live Wallpapers,
or standard Wallpapers.
Widgets perform functions, like
showing the time, weather,
news, or act as shortcuts. You
may select one with a long tap
and then deposit it either on the
Home screen, or drag it to the
right to put it on an additional
Home screen (there can be
more than one). To remove a
widget, long-tap on it and drag
it to “x remove”.
Home settings:
Show Google App — By default,
when you swipe from left to
right on the Home screen, the
Google News Feed shows up. It
can be disabled here.
Add icon to Home screen:
allow/disallow adding app icons
to the Home screen.
Change icon shape: Icons can
be set to be circles, squares,
squircles or teardrops. This ap-
plies to the apps screen as well.
Notification dots: Toggles
on/off small dots on top of app
icons that alert to unread notifi-
cation. Long-tap a dot to get a
preview in a speech bubble.
Allow Home screen notifica-
tion: toggles screen rotation
on/off.

Setup XG4 User Manual
Janam Technologies LLC Version 2, September 2021 XG4 Setup 3—1
Removable Memory
IMPORTANT NOTE!
To avoid possible damage to microSD cards or the XG4 itself, ESD (electrostatic
discharge) precautions are recommended when installing or removing microSD cards.
Before handling, discharge any personal static electric buildup to a point of discharge
other than the device.
microSD Card
About microSD Cards
The XG4 rugged touch computer has a microSD flash memory card slot in its battery compartment
that is compatible with SDXC (Secure Digital Extended Capacity) cards with capacities of up to 2TB
(exFAT32 card formatting). Older SD and SDHC cards can also be used. Removable microSD memory
is useful for general file storage, uploading and downloading of user data, and more. The use of high-
quality microSD cards supplied by a reputable manufacturer is recommended.
To access the microSD card slot:
Remove the XG4 mobile computer’s battery, by pressing and holding the left and right battery looks
together with one hand, and then use the other hand to lift the battery out of its compartment.
To install the microSD card:
Lift up the black protective rubberflap as shown in the photo to the right. Locate the microSD card
slot in the battery compartment (highlighted orange). Place a compatible microSD card with its brand
and capacity markings facing you and its
smaller edge going into the card slot. Fully
insert the microSD card. DO NOT attempt to
insert the microSD card in any other
orientation. Put the battery back into its
compartment and put the battery
compartment cover back on.
To remove the microSD card:
Before removing a microSD card, Go to
Settings > Storage and USB > SD card.
Tap the eject symbol and the card will be
unmounted. Then remove the battery
compartment cover, remove the battery, and
gently remove the microSD card.
XG4 Setup
3

Setup XG4 User Manual
Janam Technologies LLC Version 2, September 2021 XG4 Setup 3—2
Backup, Restore, and Reset
Android backup concept
Android does not offer a traditional full backup (i.e. one large file from which all software, settings,
and data can be restored). Instead, Android synchronizes settings and data with Google Drive,
including WLAN passwords, bookmarks, contact and email information, a list of installed applications,
application data, words added to dictionaries, app data, and most of the device settings.
All of this can be restored in case of a failure, or when moving onto a new device. The idea here is to
provide continuity rather than a total 1:1 full backup.
Auto Backup for Apps
Android 9 allows you to back up various settings and data to your Google Drive account in the cloud.
Enable the process in Settings > System > Backup > Backup to Google Drive. Toggle that on.
If you haven’t OK-ed backup yet, do it now. Then tap on Back up now.
With the above settings
in place, all of the se-
lected data, settings, and
configurations will auto-
matically be backed up
to Google. You can also
opt to backup at any
time, either all supported
applications or just a
subset.
To restore everything,
log into your Google ac-
count and all data and
settings will be restored.

Setup XG4 User Manual
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Option B: Manual backup onto card
Android also offers a backup to local storage media. A removable microSD card can be used to restore
the XG4 to its fully configured state. This process can also serve as a rapid deployment tool.
To create a card backup, go to Tools, then tap on Backup & Restore. In the Backup tab select
everything you wish to be included in the backup. You can do that both for System Settings and
User Applications. Note that not all user apps are allowed to be backed up (you can always
download them again from the Play Store). Then tap Backup at the bottom of the screen. The backup
file can be stored either on internal storage or on a microSD card.
Note that these backup methods do not include photos, videos, and documents. Pictures can be
backed up using the Google Photos app. Settings for that process are in the Photos app. Other
options are third party apps such as Flickr, Dropbox, Photobucket, or Microsoft OneDrive. There are
also comprehensive third party solutions that back up everything, like MyBackup Pro.
Restoring from a backup
To restore from an internal or card backup, go to
Tools, then tap on Backup & Restore. Select
the RESTORE tab, tap on a backup file, and tap
on Restore.