
HOW TO GET SERVICE
To obtain warranty service the owner must do all of the following:
1. Notify an independent, authorized dealer of Jayco, or Jayco, of the substantial defect in material or workmanship at-
tributable to Jayco, within the warranty coverage period designated above;
2. Provide the notification mentioned in (1), above, within ten (10) days of when the owner discovered, or should have
discovered, the substantial defect in material or workmanship attributable to Jayco;
3. Promptly schedule an appointment with and take the RV to an independent, authorized dealer of Jayco, or Jayco, for
repairs; and
4. Pays any freight or transportation costs, import duties, fees and all incidental expenses associated with obtaining war-
ranty service.
For warranty service, simply contact one of Jayco’s independent, authorized service centers for an appointment and then
deliver your RV to the service center on the specified appointment date. If you need assistance you may contact Jayco, at
P.O. Box 460, Middlebury, Indiana 46540, Attn: Aftermarket Service, (574) 825-0608, or http://www.jayco.com.
NOTE: Jayco does not control the scheduling of service work at the independent, authorized dealerships. You may en-
counter some delay in scheduling or completion of work. Also, you must notify the selling dealer at time of delivery to
have work performed on any defect that occurred at the factory during manufacture at no cost to you as provided by this
limited warranty. (See below under WHAT IS NOT COVERED).
If two (2) or more service attempts have been made to correct any covered defect that you believe impairs the value, use or
safety of the RV, or if it has taken longer than thirty (30) days for those types of repairs to be completed, you must, to the
extent permitted by law, notify Jayco directly, in writing, at the above address, of the unsuccessful repair(s) of the alleged
defect(s) so that Jayco can become directly involved in making sure that you are provided service pursuant to the terms of
this limited warranty.
WHAT IS NOT COVERED
By way of example only, this Limited Warranty does not cover any of the following: defects in materials, components or
parts of the RV not attributable to Jayco, items that are added or changed after the RV leaves the possession of Jayco; addi-
tional equipment or accessories installed at any dealership, or other place of business, or by any other party, other than
Jayco; any RV used for rental or other commercial purposes (Note: It shall be concluded that the RV has been used for
commercial and/or business purposes if the RV owner or user files a tax form claiming any business or commercial tax
benefit related to the RV, or if the RV is purchased in a business name); any RV not used solely for recreational travel and
camping; normal wear, tear or usage, such as tears, punctures, soiling, mildew, fading, or discoloration of exterior plastic
or fiberglass, or soft goods, such as upholstery, drapes, carpet, vinyl, screens, cushions, mattresses and fabrics; the effects
of condensation or moisture from condensation inside the RV; mold or any damage caused by mold to the inside or outside
of the RV; imperfections that do not affect the suitability of the RV for its intended purpose of recreational use or items
that are working as designed but that you are unhappy with; problems, including water leaks, related to misuse, mishan-
dling, neglect or abuse, including failure to maintain the RV in accordance with the owner’s manual, or other routine
maintenance such as inspections, lubricating, adjustments, tightening of screws, tightening of lug nuts, sealing, rotating
tires; damage due to accident, whether or not foreseeable, including any acts of weather or damage or corrosion due to the
environment, theft, vandalism, fire, or other intervening acts not attributable to Jayco; damage resulting from tire wear or
tire failure; defacing, scratches, dents, chips on any surface or fabric of the RV; damage caused by off road use, overload-
ing the RV or alteration of the RV, or any of its components or parts; wheel alignment or adjustments to axles when caused
by improper maintenance, loading or damage from road hazards, including off road travel, wheel damage or balancing or
damage from tire failures.
In addition, this limited warranty does not cover any material, component or part of the RV that is warranted by another
entity, including, by way of example, handling, braking, wheel balance, muffler, tires, tubes, batteries, gauges, generator,
jacks, inverter, microwave, television, VCR, CD player, tape player, radio, speakers, television, refrigerator, range, water
heater, stove, carbon monoxide detector, smoke detector, furnace or any air conditioner. (Note: The written warranty pro-
vided by the manufacturer of the component part is the direct responsibility of that manufacturer).
Defects and/or damage to interior and exterior surfaces, trim, upholstery and other appearance items may occur at the fac-
tory. These items are usually detected and corrected at the factory or by the selling dealer prior to delivery to the retail cus-
tomer. You must inspect your RV for this type of damage when you take delivery. If you find any such defect or damage
you must notify the selling dealer at time of delivery to have these items covered by this limited warranty and to have work
performed on the items at no cost to you as provided by this limited warranty.
Rev. 04/05 Towable Limited Warranty Page 2 of 3
Eagle Conventional Travel Trailer and Fifth-Wheel Travel Trailer 5
Warranty/Service