JCM G-456E User manual

1
PREFACE
Thank you for purchasing this ECR. Please read this manual carefully before operating your ECR
and keep it at hand for future reference. We hope it will be helpful to you if you encounter any
operational problem.
The information in this manual is subject to change without notification. Further pages may be
added to future editions. The user is asked to excuse any omissions or error in the present edition.
No liability will be assumed for any changes, omissions, or error, in this manual, or for any accidents
that occur while the use is following the instructions in it.
No liability will be assumed for defects in the ECR's firmware.
BEFORE OPERATION THE ECR
General Precautions
A) The shock of impact can damage the ECR. Install the ECR on a stable and level place.
B) Do not move the ECR with the power ON.
C) Be careful not to spill liquids on the ECR, or drop metallic objects such as paper clips
into it.
D) To clean the ECR, wipe it with a soft, dry cloth. Do not use solvents such as thinner,
lcohol or benzene.
E) If you leave the ECR unused for a long time, unplug the power cord.
Choosing a Location for the ECR
Avoid location where the ECR would be exposed:
A) Excessive dust
B) Vibration
C) High humidity
D) Extremely high or low temperature rapid changes in temperature
E) Direct sunlight
F) Direct heat from a heating appliance
NOTICE
FOR PLUGGED EQUIPMENT, THAT THE SOCKET OUTLET SHALL BE INSTALLED NEAR
THE EQUIPMENT AND SHOULD BE EASILY ACCESSIBLE.
CAUTION
Do not use this ECR outdoors in the rain or near any source of liquid.
G-556 series ECR include the models of G-456E, G-556E and G-3000R, so the manual is used
for these ECR models.

2
1. ECR view at 4 sites
1.1 DIMENSIONS
WITHOUT DRAWER SMALL DRAWER BIG DRAWER
Width : 36 cm Width : 35 cm Width : 40 cm
Depth : 42 cm Depth : 40.5 cm Depth : 45 cm
height : 18 cm height : 10.5 cm height : 10.5 cm
receipt exit front display
switch POWERSCOM portspop-up display
receipt exitdrawer lock big drawer

3
2. TOTALIZERS
DAILY P-T-D
TOTALIZERS COUNTERS TOTALIZERS COUNTERS
Digits Qty. Dig. Qty. Digits Qty. Dig. Qty.
Departments 9 99 6+2 99 9 99 6+2 99
PLU 9 * 6+2 * - - 6+2 *
Clerks Gross sales 9 20 6+2 20 9 20 6+2 20
" Net sales 9 20 6 20 9 20 6 20
" Void, R.M., E.C. 9 3 X 20 6 3 X 20 9 3 X 20 6 3 X 20
" Drawer opening (#/NS) - - 6 2 X 20 - - 6 2 X 20
" P/O and R/A 9 2 X 20 6 2 X 20 9 2 X 20 6 2 X 20
" %, (-) e (+) 9 3 X 20 6 3 X 20 9 3 X 20 6 3 X 20
Time zones selling 9 8 6 8 9 8 6 8
Time zones customers number - - 6+2 8 - - 6+2 8
Receipt amount zones 9 5 6+2 5 9 5 6+2 5
Dep't selling on Time zone - - - - 9 8 X 60 6+2 8 X 60
Dept's Groups 9 4 6+2 4 9 4 6+2 4
Media totals groups 9 4 6 4 9 4 6 4
% 1, 2, 3 9 3 6 3 9 3 6 3
% after item 9 3 6 3 9 3 6 3
% after SUB-TOTAL 9 3 6 3 9 3 6 3
Deductions (-) 9 3 6 3 9 3 6 3
Deductions after items 9 3 6 3 9 3 6 3
Deductions after SUB-TOTAL 9 3 6 3 9 3 6 3
(+) 9 1 6 1 9 1 6 1
(+) after items 9 1 6 1 9 1 6 1
(+) after SUB-TOTAL 9 1 6 1 9 1 6 1
Media totals amount 9 9 6 9 9 9 6 9
R/A 9 5 6 5 9 5 6 5
P/O 9 3 6 3 9 3 6 3
R.M. 9 1 6 1 9 1 6 1
Void 9 1 6 1 9 1 6 1
E.C. 9 1 6 1 9 1 6 1
Receipt VOID 9 1 6 1 9 1 6 1
Rounding 9 1 6 1 9 1 6 1
Bundle total amount 9 1 6 1 9 1 6 1
Bundles 9 255 6 255 9 255 6 255
Not TAXABLE 9 1 6+2 1 9 1 6+2 1
VAT/TAX/GST 9 8/3/1 6+2 8/3/1 9 8/3/1 6+2 8/3/1
Dept's Total amount 9 1 6+2 1 9 1 6+2 1
Net sales 9 1 6 1 9 1 6 1
General Total (selling + R/A + P/O..) 9 1 6 1 9 1 6 1
INVOICE (Slip 1) 9 1 6 1 9 1 6 1
BILL (Slip 2) 9 1 6 1 9 1 6 1
INV.+BILL (Slip 3) 9 1 6 1 9 1 6 1
(Slip G) - - 6 1 - - 6 1
Foreign Currency (Include EURO) 9 9 - - 9 9 - -
F.C. Total (Include EURO) 9 1 - - 9 1 - -
C.I.D. 1 9 1 - - 9 1 - -
C.I.D. 2 9 1 - - 9 1 - -
CREDIT 9 1 - - 9 1 - -
Coupons 9 4 6 6 9 4 6 4
PB 9 * - - 9 * - -
Deposit (on PB) 9 1 6 1 9 1 6 1
Debit (on PB) 9 1 6 1 9 1 6 1
Paid Tables (memory billing) 9 1 - - 9 1 - -
(Un-paid) tables 9 1 - - 9 1 - -
Tables balance 9 1 - - 9 1 - -
T.M.B. (Ticket Money Bonus) 9 99 6 99 9 99 6 99
G.T. 16 1 - - - - - -
Selling receipt number - - 6 1 - - - -
Not selling receipt number - - 6 1 - - - -
Special memory reading counter - - 6 1 - - - -
FQuantities with symbol "*" (PLU and PB), depends from memory expansion installed
in ECR, see Par. 2.1 at next page.
F"6+2" means 6 integer and 2 decimals (max = 999,999.99).

4
2.1 MEMORY OCCUPATION
On ECR's memory can be managed different kinds of data.
Each mentioned data has different memory occupation size, so it'll be necessary
to calculate the memory expansion.
Here below (on table) the max record number for each kind of data and for each
memory expansion size and, as well as the single dimension for each kind of record.
Table 1: Std.Mem. Std.Mem. Std.Mem. Memory Record
( 432k) +512K + 1 MB Size
PLU (12 charact.) 11,059 24,166 37,273 40 Bytes
PLU (20 charact.) 9,216 20,138 31,061 48 Bytes
PLU (15 ch+stk.) 9,216 20,138 31,061 48 Bytes
PB 7,372 16,110 24,849 60 Bytes
LOG line 17,694 38,666 59,637 25 Bytes
Tables(*) 173 379 584 2549 Bytes
Monthly Invoice 6,912 15,104 23,296 64 Bytes
Customers Files 4,423 9,666 14,909 100 Bytes
Bundles Fix size for 255 cusomer files 24K Bytes
T.M.B. Fix size for 200 TMB(Ticket money Bonus) 16K Bytes
*: For memory billing of each table, max memory capacity of registration line is 99.
1 : The Std.Mem. (standard memory) is the memory standard installed in ECR, this
memory area is always available on all ECR of G-556's series .
The standard memory size is of 432 KByte.

5
3. Keyboard Configuration
One of the main characteristics of ECR consists to change personal the lay-out
keyboard whichallottingthe keysandthe correspondentsfunctionsinyour rightpositions.
G556 cash register comes initially with standard configuration and can be modified
from the Servicing on the bases of the particular requirements of customer (the following
figures show the standard configuration of the keyboard of G-556 series).
Other possibility allows to input alphabetical characters by keyboard,it is useful
programming descriptions and input PLU codes alphanumeric when the device is
connected to PC.
3.1 G556E and G456E KEYBOARD CONFIGURATION
é
¦
é
n
{
éê
¦F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 FC1 FC2
RA
2
PO
2
#/NS KEY
CLK
I.D
ERR
COR
TRA
VOID VOID RF SHIFT DEBIT DEPO
TAX
SF 1
TAX
SF 2 AMT
RETURN
MERCHAND PLU
%1 %2 %3
A
D1
B
D7
C
D13
D
D19
E
D25
F
D31
G
D37
H
D43
I
D49
J
D55 PB NB
X/
TIME
Help
INFO CL
K
D2
L
D8
M
D14
N
D20
O
D26
P
D32
Q
D38
R
D44
S
D50
T
D56 PAID OUT R/A
7 8 9
U
D3
V
D9
W
D15
X
D21
Y
D27
Z
D33
_
D39
\
D45
!
D51 D57
4
TOTAL 4 TOTAL 5
5 6 D4
#
D10
$
D16
%
D22
^
D28
&
D34
*
D40
(
D46
)
D52 D58 TOTAL 2 TOTAL 3
1 2 3
-
D5
+
D11
=
D17
|
D23

D29
{
D35
[
D41
}
D47
]
D53 D59
000 .
;
D6

D12 D18
<
D24
,
D30
>
D36
.
D42
?
D48
/
D54 D60
SUBTOTAL
V
SUBTOTAL
TOTAL 1
CASH/
TEND

6
3.2 G3000R KEYBOARD CONFIGURATION
R J UP/DOWN FATTURA RIC. SCORRIM SCORRIM F1 F2 F3 F4 F5 F6 F7 F8 F9 F10
FEED FEED RECEIPT FISCALE AVANTI INDIETRO
#/NS KEY COD. TAVOLO ANNULLO STORNO RESO MERCE MENU PREZZO PLU PLU
OPERAT
HELP %1 %2 A B C D E - +
INFO R1 R7 R13 R19 R25 DEDUZIONI MAGGIORAZIONI
X CL F G H I J ( )
R2 R8 R14 R20 R26 PRELIEVI ENTRATE
7 8 9 K L M N O / >
R3 R9 R15 R21 R27 TOTALE 5 TOTALE 3
4 5 6 P Q R S T " <
R4 R10 R16 R22 R28 TOTALE 4 TOTALE 2
1 2 3 U V W X Y * #
R5 R11 R17 R23 R29 EURO TOTALE
CONTANTI
0 00 . Z A O U & .
R6 R12 R18 R24 R30 SUB TOTALE(S)

7
4. PRINTER
The characters are printed using one matrix of points printed by of one fixed thermal head.
Printing ability is 28 characters for receipt and 28 characters for the journal.Double height
and double width of characters are also available.If apply double width for numeric result will be
obviously inferior.Printing speed is equal to 15 lines/second.
G-556 can prevent paper margin of journal (default) receipt (optional), signalize by
appropriate device that inhabit the operation of ECR or provoke an opportune acoustic and visual
signalling in dependency of the ECR setting.
In any case, to the attainment of the end of one of the two paper rolls, the ECR however
signalsthe paper endeitherfor receipt andforjournalinterrupting just theoperationand visualizing
an appropriate message.
Printing with an automatic cutter that comes activated to the term of the printing of every
receipt.Maincharacteristicsofreceiptprintingare:remarkablespeedofemission.Essentiallyquick
paper feed, the low level of noisiness obtained.Special materials and high technology of thermal
printer support, the excellent facility of substitution of the rolls.
On G-556, it is activate to printing graphical LOGO fixed or personalizable in any images or
own brand name/activity.
5 SUBSTITUTION COILS
The substitution of the coils paper on G-556 is an operation of extreme simplicity and particular
conceptionwithprinting.Ithasbeenplannedandconstructed.ThesubstitutionofthepaperonG-556ismuch
similar to the substitution of the paper of FAX machine.
ATTENTION!!!! : The operations of substitution of the paper coils must be made
which ECR is switch ON, otherwise the ECR will not be in
condition to realize that the substitution has been executed, so
"paper near end" signal will not be interrupted.
1
2
3
1: To raise the advanced part of printing
press towards the bottom bar in metal
placedatthefrontpartofthesameprinter.
2: To place the coils correctly or a new coil,
raised the advance part of printer, pay
attention that the coil supports must be
present on metallic support at the bottom.
3: Close the advance part of printer holding,
borders of paper coils (Receipt and
Journal) pulled towards to the front of the
ECR, crush with force over the advanced
part of printer in order to close and block
the cover coils.

8
6. DISPLAY AND ERROR MESSAGES
The indicator dispositives consist in two display, one at the clerk side and one at the
customer side, and an Help display (optional) of two lines for 20 characters place on the
operating side ; the last display can be used for the activation on line help during the
operation and error conditions of ECR. Clerk and customer Display can be only numeric(
11columnsperline)or alphanumerictypeby(twolines,onealphaof16columnsmoreone
numerical than 11 columns).
The Messages of Error and State are evidenced clear or through numerical codes. The
meaning of the messages addressed to the clerk through the display as following:
OPERATOR - it is necessary to input a clerk code.
E000 - Paper Lack - it indicates a generic problem in printing of
thereceiptorjournal,suchasincorrectclosing
oftheadvancedpart,orthedisconnectionof
connector of the logical card.
E001 - RAM - Indicates a problem concerning to a mau-
facturingofthebaseRAMmemoryinstalled
in ECR.
E002 - Exp. RAM - Indicates a problem in RAM for optional
memory expansion.
E004 - EPROM - Indicates a problem in the EPROM contai-
ning the functional program of the ECR.
E005 - Internal RAM (CPU) - Indicates a problem in the area of the me-
moryofjobofthemachine,containedinside
of the CPU of the ECR.
E006 - Battery (memory) - It indicates a problem in the backup battery
of maintenance RAM data, the data of the
totalizershavealtered,isdemandedobliga-
torily an All Clear Reset of the ECR.
E007 - Thermal head connector - It indicates the disconnection of the con-
nector of the thermal head (printing) from
the mother board of the ECR.
E100 - Key Sequence - It signalize the pressure of a key not pre-
viewed.
E101 - HALO over - It indicates that it has been exceeded the
maximum set up limit for the amounts.
E102 - Mode Change Error - Ithasbeenmovedthekeywithouttoconclu-
de the operation in course, it must set the
key correctly and conclude the operation.
E103 - CCD Compulsory - it indicates the obligatory nature to execute
the cash declaration before being execute
the closing.
E104 - PLU preset over - It indicates that the max number of PLU
inside ECR's memory has been reached.
E105 - Scanner Read - error in the data sent from the Scanner

9
E106 - No PLU - Indicates the impossibility to identify a code
produced in the memory of the PC or of the
ECR.
E107 - Slip Compulsory - It indicates the obligation of the printing of
the Invoice or Bill on Slip Printer.
E108 - Supervisor code - Itindicates,with thekeyinposition "Prg",an
errorduringtheprogrammingofthe"Super-
visor" code, the code input for confirmation
does not correspond to the code input in
before step.
E109 - Validation Slip Mode - It indicates the obligation of the printing on
Slip Printer of the movement on the custo-
mer, such printing is that relative to the card
customer for the bring up to date of the
"booklet customer".
E110 - Operate not allowed
E111 - Debit mode error - ItindicatesaformulationerrorduringaDebit
operation on a PB.
E112 - Deposit error - It indicates a formulation error during a De-
posit operation on a PB.
E113 - PB code input error - It indicates the error of the code for PB.
E114 - PB Reg. mode error - It indicates a formulation error during an
operation on a customer (PB).
E115 - Type writting error - It indicates a formulation error during the
input of one alphanumeric string executed
by using of the key "Prints alphanumeric
string".
E116 - Decimal point - Indicates a wrong operation after the use of
the key "," (decimal point).
E117 - Amount key PLU error - Wrong operation on the key "PLU PRICE"
E118 - open key error - Indicates a wrong operation after the use of
the key "No Limit".
E119 - shift key error - Indicates a wrong operation after the use of
the key "SHIFT".
E120 - void key error - Indicatestheexecutionofawrongoperation
after the use of the key "VOID", as for
example the attempt to record the VOID of
an article with a VAT not used in the receipt
in course.
E121 - R.M. key error - Indicates a wrong operation after the use of
the key "R.M.".
E122 - digits input error - Indicatestheexecutionofawrongoperation
after the use of numeric keys (key-pad).
E123 - input digits (obblig.) - Indicates that the executed operation de-
mands a preventive input to execute by
numerical keys (key-pad).
E124 - input over limit - Itindicatesthattheinputexecutedbynume-
rical keys (key-pad) exceeds the maximum
number of digits allowed.
E125 - X key error - Indicates a wrong operation after the use of
the key "X/Time".

10
E126 - Limit overflow - The result of the multiplication exceeds the
maximum limit of digits (10) allowed.
E127 - no price preset - The insertion of price lacks in the pressed
department, the department does not have
programmedpriceand itcannotbe pressed
directly without the manual insertion of the
selling price.
E128 - repeat inhibit - It indicates the attempt to repeat a registra-
tionwhen therepeat functionis notallowed.
E129 - zero price - IndicatesthatthePLU'sprice,towhichscale
label read is linked, memorized in the ECR,
it is set "0" (zero).
E130 - subtotal negative - Itindicatesthatanoperationis beingexecu-
ted of (-), (+) or (%) to the inside of a receipt
where,forpreviousoperations, Sub-Totalis
already negative.
E131 - % (-), (+) not enable - It indicates that it has been tried to execute
an operation of discount or additional char-
ge in not qualified percentage in the ECR
(Eg.: 10% of reduction in price on the item
when the reductions in price on % are pos-
sible only after Sub-Total, see status of the
percentages).
E132 - after negative reg. - It indicates that an operation of (%) is being
executedafter the registrationof anamount
negative (negative PLU).
E133 - after arragement PLU - It indicates that it has been executed an
operation of (-) DEDUCTION or (+) ADDI-
TIONAL CHARGE immediately after the
registration of a "PLU arrangement".
E134 - amount over for (-) - Indicates that a deduction of an amount
higher than Sub-Total has been executed.
E135 - Tendering After PB Cred - It indicates that it has been activated an
operation of change calculation on the clo-
sing to "Credit" of an operation on PB.
E136 - Tendring compulsory - It indicates that it has been activated the
closing of a receipt without the insertion of
the amount paid from the customer, while
obviously the ECR is set for obligatory ten-
dering amount input.

11
E137 - Subtotal compulsory - It indicates that it has been tried to continue
an operation without the pression of key
SUB TOTAL to the inside of a procedure
whereinsteadtheSUBTOTALisobligatory,
recordingTMB,printsoftheVAT(onINVOI-
CEorreceipt),Foreign Currencyexchange,
PB, etc....
E138 - not cash on F/C key - It indicates that it has been tried to close
receipt with a TOTAL set to "Sum in the
Credits totalizer" after to have executed the
calculation of the F.C.exchange.
E139 - over subtotal limit - Itindicatesthattheexecutedoperation(TMB,
PLU, %, R.M., etc...) bring the SUB TOTAL
innegative;this,incaseofR.M.orTMB,can
onlyhappensif theStatusSystem6.Hisset
to 0 (zero) "automatic balance of bill not
possible".
E140 - subtotal overflow - it indicates that it has been exceeded the
maximum amount which admitted in the
receipt.
E141 - PLU code C/D error - Indicates that the digit of Check Digit intro-
ducedafterPLU codeEAN13is not correct.
E142 - PLU code digits over - Itindicatesthatithasbeentriedtomemorize
inthe ECR'smemoryaPLUcode withmore
than 13 figures.
E143 - Supervisor code - ItindicatesthatthecodeofSupervisorinser-
ted is not corrected.
E144 - Key code - Indicates that the code inserted before the
pression of the key "key " in order to go in a
different mode (Eg. X, Z, P, Training, etc...)
is one wrong code and therefore not pre-
viewed .
E145 - clerk code - It indicates that the secret clerk code inser-
ted is not correct.
E147 - amount for change - Indicates that the inserted amount for over
tenderingonreceiptincourse,islowertothe
total of the same receipt.
E148 - SLIP/PB error - It indicates that it has been executed a
wrong and not previewed operation during
the printing of operations relative to PB on
the Slip Printer.

12
E149 - no PB - Indicatesthatithasbeeninsertedandrecal-
led a PB code (customer) not existing.
E150 - preset code not forseen - It indicates that the programming code (in
order to activate one of the previewed pro-
grammings) inserted is not previewed.
E151 - preset sequence error - It indicates that the sequence activated in
programmingmode, of onewhichever func-
tion, is not corrected.
E152 - preset data error - It indicates that the data inserted during the
programming contains an error.
E153 - another PLU code exist - It indicates that the PLU that has been tried
tolink toaBUNDLE isalready inpromotion,
and therefore already linked to another pro-
motion in the ECR.
E154 - PB preset over error - Indicates that it has been exceeded the
maximum number of PB in the ECR.
E155 - Report code not exist - Indicates that the inserted code for the re-
port printing does not exist.
E156 - PLU code error (block) - Indicates that the code of a PLU, used in
order to define a "block" during the printing
of a sequential report of PLU, is not cor-
rected or does not exist in the ECR's me-
mory.
E157 - PB code error (PRG block) - Indicates that the code input for the pro-
gramming of PB (customer) is wrong.
E161 - Date format error - Indicates that the format with which is being
tried to insert the date is not that one pre-
viewed, the format must be: DDMMYY or
according to Status Sytem 13 D and E.
E162 - time format error - It indicates that the format with which is
being tried to insert the time is not that one
previewed, the format must be: HHMM.
E163 - no date preset - It indicates that after to have executed an
"AllClearreset"ontheECRstillthedatehas
not been programmed ; operations on the
ECRbeforethedateand timeprogramming
after All clear reset could not therefore be
executed.
E164 - no time preset - It indicates that after to have executed an
"AllClearreset"ontheECRthetimehasnot
been programmed ; operations on the ECR
before the date and time programming after
All clear reset could not therefore be execu-
ted.

13
E165 - Clock blocked - Indicates that the programming of the time
on the ECR is inhibited because, or already
havebeenexecutedoperationson theECR
after the daily reset or the time already has
been programmed once during the day.
Please be noted that it establishes the ope-
rationofthefiscalECRs(secondlanguage),
give the possibility to once replace the time
during the day and only in case that are not
been executed operations on the ECR du-
ring the day.
E166 - inhibit date set - It indicates that it is being tried to change or
tosetupthedateontheECRwithouttohave
set the Dip-Switch N.2 on the mother board
in position "ON" position.
E167 - Attention at the date - This message can appear during date set-
ting in case that the new date input is pre-
vioustothelastonewritteninfiscalmemory
orincasethenewdate inputis aheadof two
or more days regarding the last one written
infiscalmemory. Inthe firstcasetheopera-
tion will have obligatorily to be interrupted,
because the norm prevents the input of
dates antecedents to the last one written in
memory. On second case strike newly the
key "X (for)", the insertion of the date will
come confirmed.
E168 - Report range over (Date) - It indicates that the range of dates input for
the reading of the data in fiscal memory is
not corrected.
E169 - Dip-switch 1 OFF - It indicates that an operation from keyboard
(Reset) that request the setting in "ON"
position of the Switch 1on ECR's mother
board is being executed without Switch 1 in
"ON" position.
E170 - Dip-switch 2 OFF - Request for "off" in Dip Switch 2.
E171 - Not authorized - Indicates that the clerk running has tried to
execute an operation to which is not quali-
fied ; it's necessary the SUPERVISOR
intervent, so he will be able to execute the
operation for the not qualified clerk.
E172 - Dep't No. over - It indicates that the use of the "SHIFT" has
defined the amount recording on a depart-
ment upper than "60", or the PLU on PC
makesreferencetoadep't. upperthan"60".
E173 - Forbidden Amount - The inserted amount is not allowed.
E174 - inhibit Trainning - It indicates that it has been tried to enter in
modality "Training" and the ECR is set in
ordertonotallowsuchmodality orhas been
already executed some operations after the
daily closing (Z--1--Tot.1) or S.S.5B=0.

14
E175 - Item over 99 - Indicates that the buffer used to containing
theoperationsmadeinthewithinofareceipt
it has caught up the 99 lines ; if the receipt it
comes continued, The receipt VOID will not
be more possible and the eventual stub
receipt could not be detailed.
E176 - zero balance obblig. - Indicates that Sub-Total of the receipt is
negative and that therefore an operation in
ordertoatleastcarrysuchvalueto"0"(zero)
before to close the operation by a media
Total.
E177 - HALO (RM/VD) - Itindicatesthatthevalueoftheamountinput
fortheexecutionoftheVOIDorR.M.opera-
tion is upper to the maximum allowed from
the configuration of the ECR.
E178 - LALO (RM/VD) - Itindicatesthatthevalueoftheamountinput
fortheexecutionoftheVOIDorR.M.opera-
tion is lower to the maximum allowed from
the configuration of the ECR.
E179 - can't mode change - It indicates that it has been tried to change
the key position with the receipt open ; this
message can appear in mechanical key
moving case (if present like option), or be-
cause the key "key" has been pressed with
the receipt in course.
E180 - subtotal HALO over - Indicates that it has been exceeded the
maximum amount in one receipt.
E182 - comp. cash declaration - Cash declaration is compulsory.
E183 - inhibit display report - It indicates that it is being tried to execute a
report in visualization on the display, while
theECR isset inorder todoesn't allowsuch
type of report.
E184 - inhibit double multi - It indicates that it has been executed an
operation of "double multiplication" (Eg.:
10--X--10--X--500) while in the ECR the
operation is not allowed.
E185 - inhibit P-T-D reset - It indicates that it is being tried to execute a
P-T-D reset while on ECR this kind of reset
isn't allowed.
E186 - no PLU memory - Indicates that it is being tried to execute an
operationrelativetothePLUwithoutreserve
memory space for PLU.
E187 - no PB memory - Indicates that it is being tried to execute an
operation relative to the PB without reserve
memory space for PB.
E188 - no TMB memory - Indicates that it is being tried to execute an
operation relative to the TMB without reser-
ve memory space for TMB.
E189 - SLIP not connect - ItindicatesthatithasbeenactivatedtheSlip
Printer printing without that the same one is
connectedtotheECRorwiththeSlipPrinter
in "OFF" condition.

15
E190 - TOTAL description preset - It indicates that it has been tried to program
on ECR the description "TOTAL" ; in some
countries, the "TOTAL" description cannot
be programmed on ECR's memory.
E191 - no key active - Itindicatesthatithasbeenpressedakeynot
active, without therefore no associate func-
tion.
E192 - TMB full - It indicates that the memory used for the
T.M.B. is full.
E193 - no TMB preset - It indicates that it is being tried to cancel a
T.M.B. or is being tried to program the de-
scription on a T.M.B. not existing inside the
ECR's memory.
E194 - no Memory Billing memory - It indicates that it has being tried to execute
anoperation relativeto the"Memory Billing"
without that has been reserved memory to
the "Memory Billing".
E195 - no Bundle memory - Itindicatesthatitisbeingtriedtoexecutean
operation relative to the BUNDLES without
thathasbeenreservedmemorytothesame
BUNDLES.
E196 - no customer memory - Itindicatesthatitisbeingtriedtoexecutean
operation relative to the "companies habi-
tualcustomersforInvoices"withoutthathas
been reserved memory to the "companies
habitual customers for Invoices".
E197 - no 2nd language memory - Itindicatesthatitisbeing triedto executean
operation relative to the use of the second
language without that has been reserved
memory to the second language.
E198 - Table memory full - It indicates that the number of the open and
memorized tables in G-556 (for Memory
Billing)hascaughtupthemaximumnumber
allowedfromtheallocationofmemorymade
during the configuration.
E199 - Table memory full
E201 - LALO over error - It indicates that the amount that it is attemp-
tedtoregisterinthedepartmentisinferiorto
the minimal amount allowed.
E203 - modem trn. error - It indicates that it has been sent to the
Modem the configuration string while com-
munication with the PC is in course.
E204 - receipt void not possible - Itindicatesthatitisbeingtriedtoexecutethe
receiptVOIDon a receiptwithmore than 99
registration lines.
E205 - MAC over - It indicates that the balance of the customer
on which is being operating has caught up
the maximum limit of credit allowed, the
operation could only be closed with a pay-
ment media Total, not on credit Total.

16
E206 - no Tran. LOG memory - It indicates that on the ECR it has not confi-
gured memory for the LOG containing, to
refer the pressure of the key "Writing LOG"
cannot be used.
E207 - Password missed - It indicates that it is being attempted to
exceed the limit (two) of programming and/
oruseTMB,TablesandCustomers,without
havinginsertedthepasswordrelativewhom
the overcoming of such limit concurs (sees
Par. 9).
E208 - Password error - ItindicatesthatthepasswordforTMB,Tables
or Customers introduced, it is not correct.
E209 - Customer No. error 1 - It indicates that the number of the customer
inserted for the printing of the Invoice hea-
ding or the Monthly Invoice does not exist.
E210 - Customer No. error 2 - It indicates that the customer code inserted
does not exist.
E211 - Customer LOG data full - It indicates that the memory reserved to the
memorization of not paid documents has
been filled up and therefore will not be
possible to memorize other documents.
Aftertheappearanceof thismessage,other
not paid fiscal documents will not be possi-
ble ; increase the memory for this kind of
documents on the ECR.
E212 - KP no connect - It indicates that it is being attempted to
execute a setting on ECR relative to the
kitchenprinter,whileonthesameECRdoes
not exist serial port set for kitchen printer
connection.
E213 - Coupon request compuls - ItindicatesthattheECRissetfortheobliga-
tory request for the points caught up before
beingableto close thereceiptwith the total.
This obligation can be made active by the
setting of the S.S.7A in case of Points not
managed by the ECR but from the external
device to which the ECR is connected. To
activatethedemandforthepoints,pressthe
key "External Coupon Request".
E214 - No Coupon - It indicates that it has been pressed the key
"Coupon printing", while on the ECR there
aren't points for printing, is the case of ECR
set for the Points for PB.
E215 - Over tender not allowed - It indicates that it is being attempted to
executetheovertenderingonaTotalwhere
this function is not allowed.
E216 - Total negative - It indicates that the operation of transfer of
the amount between two media Totals is
carryinginnegativetheamountofoneofthe
two used Totals.

17
E217 - Refund error
E218 - #/NS Key error
E219 - P Password error
E220 - X Password error
E221 - Z Password error
E222 - Table is Reserved
E223 - Table reserved Error
E224 - Hardware Wrong
E301 - Paper near end - It indicates that the paper is near end.
E302 - Date set - It indicates that the date should be set.
E304 - Service call - It indicates that the daily reset number fors-
sen has been reached, so the error messa-
ge incates that it's necessary to call techical
assistance for periodical revision.
It's possible to set on G-556 the daily reset
number to which the message will appear.
E305 - Slip OFF - Itindicatesthatthereisaprobleminexternal
printer(the SlipPrinter) usedfor theprinting
of Invoices, Bill and/or PB operations ; the
printer could also be simply only OFF.
E306 - Slip paper - Itindicates thatithasbeensent adocument
printing to external printer (the Slip Printer)
withouthavingpreventivelyputapapershe-
et on Slip Printer.
E307 - Batch buffer full - Itindicatesthat thereservedmemory onthe
ECR for the LOG containing (detail of the
executedoperations,electronicjournal)has
been filled up.
At the appearance of this message it will be
possible only to complete the receipt by
means a Total of closing ; after the closing
ofthereceiptitwillbepossibletocontinueto
operateon theECR,butit'llbe necessaryto
consider that the operations made from this
moment in ahead will not come recorded in
memory LOG.
After this message, the only one way to
emptytheLOGmemoryfor useitagain isto
down-load LOG data by PC via RS-232 or
RS-485.
E308 - Batch buffer near full - It indicates that on the reserved memory for
the LOG containing (detail of the executed
operations, electronic journal) still remains
approximately 82 lines of space for the con-
taining of approximately as many opera-
tions; this message informs therefore in
advance the next filling of memory LOG, so
giving the possibility to prepare for the
download of this kind of memory.

18
E309 - Kitchen printer error - It indicates that an error has succeeded
during Kitchen Printer printing (paper end,
printer OFF, etc...).
E310 - Batch buffer overflowor
E401 - PC linking - Itindicatesthatthereisaninterruptionofthe
connection between ECR and PC ; in the
case in which the problem is due to big
problemsonthePC,it'spossibletoclosethe
communicationonECRbyloweringforthree
times the key "E.C.", after three times the
"E.C." key the ECR will be un-connect from
the PC so it'll be able to continue to work
stand-alone.
E404 - Clearing over - It indicates that the Special Memory of the
ECR (EPROM) is full, has been caught up
the maximum number of ALL-CLEAR RE-
SETpossible(it'llbenecessarytosubstitute
the Special Memory).
E405 - Data set compulsory - It is compulsory to set the data.
E406 - Net Sales overflow - It indicates that the max. ammount earn in
thecourseofasingleday(1.999.999.998or
19.999.999,98) have been caught up the
maximum limit of amount recorded in the
totalizer"NetSales(VENDITE)"andthatfor
being able to continue with other registra-
tionsisobligatory to executethe daily reset.
E408 - Slip line over - It indicates that it has been caught up, on
external printer (the Slip Printer), the maxi-
mum number lines allowed (the maximum
number of lines comes defined in program-
ming), to insert another paper sheet on Slip
and to press for three times the "CL" key to
reactivate the printing.
E409 - Cutter error - Itindicates thatthereare someproblemson
the automatic cutter, the automatic cutter
couldbeblocked,orcouldhavebeenactiva-
ted the automatic cutter on a ECR were the
automatic cutter there isn't (G-556), press
the"CL"keyinordertoremovetheerrorand
to disactivate the automatic cutter with the
operation :
3 - Help/Info, with key in "R".
Note : Allerrordescriptionaboveindicated(Eg.:E409-Cuttererror,"Cuttererror"isthe
errordescription)are inEnglish,but in case2nd language up-loadfrom PC same
descriptionswillbeindifferentslanguages(Italian,French,Etc..),inanycaseafter
ALL-CLEAR above descriptions will be everytime in English language.

19
7. OPERATING MODE and PARTICULAR INDICATIONS ON DISPLAY
There are 7 different operating mode :
-LOCK no operation is allowed
-Svisualization on display of the PLU/PB data
-Rnormal operations of registration
-Ttraining mode, modality of personal training
-Xreading reports and adjustment stock PLU
-Zdaily and P-T-D reset reports
-Pprogramming.
Inordertopassfroman operatingmode toanother anumerical codeis usedandkeyKey”,
in this way :
-LOCK : to press directly the key “ "
-S: press “ 0 ” and “ ”
-R: press “ 1 ” and “ ”
-T: press “ 9999” and“ ”or"H.Info"insteadof“ ”incaseofS.S.11A=1
-X: press “ 2 ” and “ ”
-Z: press “ 3 ” and “ ”
-P: press “ 4 ” and “ ”
Note : It is possible to install on G-556, like option, the lock for the use of the ECR by
traditional keys for the definition of the operating modality. In this case four types
ofkeyswillbeavailable,eachkeycancatchuponedifferentoperatingposition(R,
X, Z and P) in the lock.
Function "9999" (training mode) is available only if the Status System 5B is set to
"1",andmoreover the samefunctionis available onlyimmediatelyafter a daily full
terminal reset (Z - 1 - Total 1), in case of mechanical key this function will be
activable by the code "9999" input and the pression of the key "Help/Info".
In case of G-456 (display only numerical) the positions of the key indicated from
the display will be like indicate below in the column at the left side :
Display indication | Key position Operation method
No character = R"1" and " "
L=X"2" and " "
C=Z"3" and " "
P=P"4" and " "
S=S"0" and " "
t=T"9999"and" "
While,alwaysrelativelytotheindicationsthatcanappearonthedisplay,thelight-onofone
or more small triangle in the low part of the display will indicate one of following situations
tt
tt
t
t tt t
t tt t
t t ... t tt t
t tt t
t t
tt
tt
t =Key in LOCK position (first and last lit)
tt
tt
t
t tt t
t tt t
t t ... t t tt t t
t t tt t t
t t t =Second keyboard (Shift) active (first lit)
t t tt t t
t t tt t t
t t t ... t tt t
t tt t
t t
tt
tt
t =Second dept's price active (last lit)
t t tt t t
t t tt t t
t t t ... tt
tt
t
tt
tt
t
tt
tt
t =Communication with PC open (penultimate lit)

20
8. FUNCTIONS AND MEANIINGS OF FUNCTION KEYS
The G-556 model, like said, can be personalized with various configurations of
keyboard ; moreover, on a part of the keys, the alphabetical characters and some symbols
areavailables. Inthiswayatruealphanumericalkeyboardisavailableveryusefulinphase
ofprogramming,andalso duringtheregistrations,inordertoannotatedatasand/ornames
for managerial use (for eg. the name of the customer) or in order to recall alphanumeric
codes article in the case of ECR connected to P.C. Here of continuation we give the list
ofthekeysavailableandtherelativefunctions; betweenparenthesisitcomesindicatedthe
description standard of the labels.
Key key ( ) Used to select the operating mode
Numeric Keys (0-9) Used in order to input amounts and
quantity, to recall codified articles (PLU)
andcustomers(PB),fortheprogramming
andinordertoselectthereportsofreading
and/or reset.
Decimal Point (.) Used in order to input quantity and
percentages rate with decimals.
Multiplication (X/Time) Used in order to input quantity to multiply
fortheunitprice(alsodoubleQ2xQ1xP);
used also in order to visualize hour and
time (Reg. mode).
Corrector (CL) Usedinordertoremoveoneerrorcondition
or in order to cancel one wrong numerical
input.
Departments (D1-D60) Used in order to classify the executed
registrations (eg. to divide the different
categories).
Receipt feed ( ) Used in order to make to advance the coil
of the receipt.
Journal feed ( ) Used in order to make to advance the coil
of the journal.
Up/Down receipt (éê)Usedinordertomakeadvancetemporary
thereceiptduringanoperation(inorderto
allowthevisualizationofthelastline),and
then to set automatically the paper to the
initial point.
Cash drawer 1 open ( #) Usedin ordertoopen drawer 1 or toprint
a numeric or alpha numeric code (Reg.
mode) ; used also in order to close the
operations of programming.