JCM G-456E User manual

1
PREFACE
Thank you for purchasing this ECR. Please read this manual carefully before operating your ECR
and keep it at hand for future reference. We hope it will be helpful to you if you encounter any
operational problem.
The information in this manual is subject to change without notification. Further pages may be
added to future editions. The user is asked to excuse any omissions or error in the present edition.
No liability will be assumed for any changes, omissions, or error, in this manual, or for any accidents
that occur while the use is following the instructions in it.
No liability will be assumed for defects in the ECR's firmware.
BEFORE OPERATION THE ECR
General Precautions
A) The shock of impact can damage the ECR. Install the ECR on a stable and level place.
B) Do not move the ECR with the power ON.
C) Be careful not to spill liquids on the ECR, or drop metallic objects such as paper clips
into it.
D) To clean the ECR, wipe it with a soft, dry cloth. Do not use solvents such as thinner,
lcohol or benzene.
E) If you leave the ECR unused for a long time, unplug the power cord.
Choosing a Location for the ECR
Avoid location where the ECR would be exposed:
A) Excessive dust
B) Vibration
C) High humidity
D) Extremely high or low temperature rapid changes in temperature
E) Direct sunlight
F) Direct heat from a heating appliance
NOTICE
FOR PLUGGED EQUIPMENT, THAT THE SOCKET OUTLET SHALL BE INSTALLED NEAR
THE EQUIPMENT AND SHOULD BE EASILY ACCESSIBLE.
CAUTION
Do not use this ECR outdoors in the rain or near any source of liquid.
G-556 series ECR include the models of G-456E, G-556E and G-3000R, so the manual is used
for these ECR models.

2
1. ECR view at 4 sites
1.1 DIMENSIONS
WITHOUT DRAWER SMALL DRAWER BIG DRAWER
Width : 36 cm Width : 35 cm Width : 40 cm
Depth : 42 cm Depth : 40.5 cm Depth : 45 cm
height : 18 cm height : 10.5 cm height : 10.5 cm
receipt exit front display
switch POWERSCOM portspop-up display
receipt exitdrawer lock big drawer

3
2. TOTALIZERS
DAILY P-T-D
TOTALIZERS COUNTERS TOTALIZERS COUNTERS
Digits Qty. Dig. Qty. Digits Qty. Dig. Qty.
Departments 9 99 6+2 99 9 99 6+2 99
PLU 9 * 6+2 * - - 6+2 *
Clerks Gross sales 9 20 6+2 20 9 20 6+2 20
" Net sales 9 20 6 20 9 20 6 20
" Void, R.M., E.C. 9 3 X 20 6 3 X 20 9 3 X 20 6 3 X 20
" Drawer opening (#/NS) - - 6 2 X 20 - - 6 2 X 20
" P/O and R/A 9 2 X 20 6 2 X 20 9 2 X 20 6 2 X 20
" %, (-) e (+) 9 3 X 20 6 3 X 20 9 3 X 20 6 3 X 20
Time zones selling 9 8 6 8 9 8 6 8
Time zones customers number - - 6+2 8 - - 6+2 8
Receipt amount zones 9 5 6+2 5 9 5 6+2 5
Dep't selling on Time zone - - - - 9 8 X 60 6+2 8 X 60
Dept's Groups 9 4 6+2 4 9 4 6+2 4
Media totals groups 9 4 6 4 9 4 6 4
% 1, 2, 3 9 3 6 3 9 3 6 3
% after item 9 3 6 3 9 3 6 3
% after SUB-TOTAL 9 3 6 3 9 3 6 3
Deductions (-) 9 3 6 3 9 3 6 3
Deductions after items 9 3 6 3 9 3 6 3
Deductions after SUB-TOTAL 9 3 6 3 9 3 6 3
(+) 9 1 6 1 9 1 6 1
(+) after items 9 1 6 1 9 1 6 1
(+) after SUB-TOTAL 9 1 6 1 9 1 6 1
Media totals amount 9 9 6 9 9 9 6 9
R/A 9 5 6 5 9 5 6 5
P/O 9 3 6 3 9 3 6 3
R.M. 9 1 6 1 9 1 6 1
Void 9 1 6 1 9 1 6 1
E.C. 9 1 6 1 9 1 6 1
Receipt VOID 9 1 6 1 9 1 6 1
Rounding 9 1 6 1 9 1 6 1
Bundle total amount 9 1 6 1 9 1 6 1
Bundles 9 255 6 255 9 255 6 255
Not TAXABLE 9 1 6+2 1 9 1 6+2 1
VAT/TAX/GST 9 8/3/1 6+2 8/3/1 9 8/3/1 6+2 8/3/1
Dept's Total amount 9 1 6+2 1 9 1 6+2 1
Net sales 9 1 6 1 9 1 6 1
General Total (selling + R/A + P/O..) 9 1 6 1 9 1 6 1
INVOICE (Slip 1) 9 1 6 1 9 1 6 1
BILL (Slip 2) 9 1 6 1 9 1 6 1
INV.+BILL (Slip 3) 9 1 6 1 9 1 6 1
(Slip G) - - 6 1 - - 6 1
Foreign Currency (Include EURO) 9 9 - - 9 9 - -
F.C. Total (Include EURO) 9 1 - - 9 1 - -
C.I.D. 1 9 1 - - 9 1 - -
C.I.D. 2 9 1 - - 9 1 - -
CREDIT 9 1 - - 9 1 - -
Coupons 9 4 6 6 9 4 6 4
PB 9 * - - 9 * - -
Deposit (on PB) 9 1 6 1 9 1 6 1
Debit (on PB) 9 1 6 1 9 1 6 1
Paid Tables (memory billing) 9 1 - - 9 1 - -
(Un-paid) tables 9 1 - - 9 1 - -
Tables balance 9 1 - - 9 1 - -
T.M.B. (Ticket Money Bonus) 9 99 6 99 9 99 6 99
G.T. 16 1 - - - - - -
Selling receipt number - - 6 1 - - - -
Not selling receipt number - - 6 1 - - - -
Special memory reading counter - - 6 1 - - - -
FQuantities with symbol "*" (PLU and PB), depends from memory expansion installed
in ECR, see Par. 2.1 at next page.
F"6+2" means 6 integer and 2 decimals (max = 999,999.99).

4
2.1 MEMORY OCCUPATION
On ECR's memory can be managed different kinds of data.
Each mentioned data has different memory occupation size, so it'll be necessary
to calculate the memory expansion.
Here below (on table) the max record number for each kind of data and for each
memory expansion size and, as well as the single dimension for each kind of record.
Table 1: Std.Mem. Std.Mem. Std.Mem. Memory Record
( 432k) +512K + 1 MB Size
PLU (12 charact.) 11,059 24,166 37,273 40 Bytes
PLU (20 charact.) 9,216 20,138 31,061 48 Bytes
PLU (15 ch+stk.) 9,216 20,138 31,061 48 Bytes
PB 7,372 16,110 24,849 60 Bytes
LOG line 17,694 38,666 59,637 25 Bytes
Tables(*) 173 379 584 2549 Bytes
Monthly Invoice 6,912 15,104 23,296 64 Bytes
Customers Files 4,423 9,666 14,909 100 Bytes
Bundles Fix size for 255 cusomer files 24K Bytes
T.M.B. Fix size for 200 TMB(Ticket money Bonus) 16K Bytes
*: For memory billing of each table, max memory capacity of registration line is 99.
1 : The Std.Mem. (standard memory) is the memory standard installed in ECR, this
memory area is always available on all ECR of G-556's series .
The standard memory size is of 432 KByte.

5
3. Keyboard Configuration
One of the main characteristics of ECR consists to change personal the lay-out
keyboard whichallottingthe keysandthe correspondentsfunctionsinyour rightpositions.
G556 cash register comes initially with standard configuration and can be modified
from the Servicing on the bases of the particular requirements of customer (the following
figures show the standard configuration of the keyboard of G-556 series).
Other possibility allows to input alphabetical characters by keyboard,it is useful
programming descriptions and input PLU codes alphanumeric when the device is
connected to PC.
3.1 G556E and G456E KEYBOARD CONFIGURATION
é
¦
é
n
{
éê
¦F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 FC1 FC2
RA
2
PO
2
#/NS KEY
CLK
I.D
ERR
COR
TRA
VOID VOID RF SHIFT DEBIT DEPO
TAX
SF 1
TAX
SF 2 AMT
RETURN
MERCHAND PLU
%1 %2 %3
A
D1
B
D7
C
D13
D
D19
E
D25
F
D31
G
D37
H
D43
I
D49
J
D55 PB NB
X/
TIME
Help
INFO CL
K
D2
L
D8
M
D14
N
D20
O
D26
P
D32
Q
D38
R
D44
S
D50
T
D56 PAID OUT R/A
7 8 9
U
D3
V
D9
W
D15
X
D21
Y
D27
Z
D33
_
D39
\
D45
!
D51 D57
4
TOTAL 4 TOTAL 5
5 6 D4
#
D10
$
D16
%
D22
^
D28
&
D34
*
D40
(
D46
)
D52 D58 TOTAL 2 TOTAL 3
1 2 3
-
D5
+
D11
=
D17
|
D23

D29
{
D35
[
D41
}
D47
]
D53 D59
000 .
;
D6

D12 D18
<
D24
,
D30
>
D36
.
D42
?
D48
/
D54 D60
SUBTOTAL
V
SUBTOTAL
TOTAL 1
CASH/
TEND

6
3.2 G3000R KEYBOARD CONFIGURATION
R J UP/DOWN FATTURA RIC. SCORRIM SCORRIM F1 F2 F3 F4 F5 F6 F7 F8 F9 F10
FEED FEED RECEIPT FISCALE AVANTI INDIETRO
#/NS KEY COD. TAVOLO ANNULLO STORNO RESO MERCE MENU PREZZO PLU PLU
OPERAT
HELP %1 %2 A B C D E - +
INFO R1 R7 R13 R19 R25 DEDUZIONI MAGGIORAZIONI
X CL F G H I J ( )
R2 R8 R14 R20 R26 PRELIEVI ENTRATE
7 8 9 K L M N O / >
R3 R9 R15 R21 R27 TOTALE 5 TOTALE 3
4 5 6 P Q R S T " <
R4 R10 R16 R22 R28 TOTALE 4 TOTALE 2
1 2 3 U V W X Y * #
R5 R11 R17 R23 R29 EURO TOTALE
CONTANTI
0 00 . Z A O U & .
R6 R12 R18 R24 R30 SUB TOTALE(S)

7
4. PRINTER
The characters are printed using one matrix of points printed by of one fixed thermal head.
Printing ability is 28 characters for receipt and 28 characters for the journal.Double height
and double width of characters are also available.If apply double width for numeric result will be
obviously inferior.Printing speed is equal to 15 lines/second.
G-556 can prevent paper margin of journal (default) receipt (optional), signalize by
appropriate device that inhabit the operation of ECR or provoke an opportune acoustic and visual
signalling in dependency of the ECR setting.
In any case, to the attainment of the end of one of the two paper rolls, the ECR however
signalsthe paper endeitherfor receipt andforjournalinterrupting just theoperationand visualizing
an appropriate message.
Printing with an automatic cutter that comes activated to the term of the printing of every
receipt.Maincharacteristicsofreceiptprintingare:remarkablespeedofemission.Essentiallyquick
paper feed, the low level of noisiness obtained.Special materials and high technology of thermal
printer support, the excellent facility of substitution of the rolls.
On G-556, it is activate to printing graphical LOGO fixed or personalizable in any images or
own brand name/activity.
5 SUBSTITUTION COILS
The substitution of the coils paper on G-556 is an operation of extreme simplicity and particular
conceptionwithprinting.Ithasbeenplannedandconstructed.ThesubstitutionofthepaperonG-556ismuch
similar to the substitution of the paper of FAX machine.
ATTENTION!!!! : The operations of substitution of the paper coils must be made
which ECR is switch ON, otherwise the ECR will not be in
condition to realize that the substitution has been executed, so
"paper near end" signal will not be interrupted.
1
2
3
1: To raise the advanced part of printing
press towards the bottom bar in metal
placedatthefrontpartofthesameprinter.
2: To place the coils correctly or a new coil,
raised the advance part of printer, pay
attention that the coil supports must be
present on metallic support at the bottom.
3: Close the advance part of printer holding,
borders of paper coils (Receipt and
Journal) pulled towards to the front of the
ECR, crush with force over the advanced
part of printer in order to close and block
the cover coils.

8
6. DISPLAY AND ERROR MESSAGES
The indicator dispositives consist in two display, one at the clerk side and one at the
customer side, and an Help display (optional) of two lines for 20 characters place on the
operating side ; the last display can be used for the activation on line help during the
operation and error conditions of ECR. Clerk and customer Display can be only numeric(
11columnsperline)or alphanumerictypeby(twolines,onealphaof16columnsmoreone
numerical than 11 columns).
The Messages of Error and State are evidenced clear or through numerical codes. The
meaning of the messages addressed to the clerk through the display as following:
OPERATOR - it is necessary to input a clerk code.
E000 - Paper Lack - it indicates a generic problem in printing of
thereceiptorjournal,suchasincorrectclosing
oftheadvancedpart,orthedisconnectionof
connector of the logical card.
E001 - RAM - Indicates a problem concerning to a mau-
facturingofthebaseRAMmemoryinstalled
in ECR.
E002 - Exp. RAM - Indicates a problem in RAM for optional
memory expansion.
E004 - EPROM - Indicates a problem in the EPROM contai-
ning the functional program of the ECR.
E005 - Internal RAM (CPU) - Indicates a problem in the area of the me-
moryofjobofthemachine,containedinside
of the CPU of the ECR.
E006 - Battery (memory) - It indicates a problem in the backup battery
of maintenance RAM data, the data of the
totalizershavealtered,isdemandedobliga-
torily an All Clear Reset of the ECR.
E007 - Thermal head connector - It indicates the disconnection of the con-
nector of the thermal head (printing) from
the mother board of the ECR.
E100 - Key Sequence - It signalize the pressure of a key not pre-
viewed.
E101 - HALO over - It indicates that it has been exceeded the
maximum set up limit for the amounts.
E102 - Mode Change Error - Ithasbeenmovedthekeywithouttoconclu-
de the operation in course, it must set the
key correctly and conclude the operation.
E103 - CCD Compulsory - it indicates the obligatory nature to execute
the cash declaration before being execute
the closing.
E104 - PLU preset over - It indicates that the max number of PLU
inside ECR's memory has been reached.
E105 - Scanner Read - error in the data sent from the Scanner

9
E106 - No PLU - Indicates the impossibility to identify a code
produced in the memory of the PC or of the
ECR.
E107 - Slip Compulsory - It indicates the obligation of the printing of
the Invoice or Bill on Slip Printer.
E108 - Supervisor code - Itindicates,with thekeyinposition "Prg",an
errorduringtheprogrammingofthe"Super-
visor" code, the code input for confirmation
does not correspond to the code input in
before step.
E109 - Validation Slip Mode - It indicates the obligation of the printing on
Slip Printer of the movement on the custo-
mer, such printing is that relative to the card
customer for the bring up to date of the
"booklet customer".
E110 - Operate not allowed
E111 - Debit mode error - ItindicatesaformulationerrorduringaDebit
operation on a PB.
E112 - Deposit error - It indicates a formulation error during a De-
posit operation on a PB.
E113 - PB code input error - It indicates the error of the code for PB.
E114 - PB Reg. mode error - It indicates a formulation error during an
operation on a customer (PB).
E115 - Type writting error - It indicates a formulation error during the
input of one alphanumeric string executed
by using of the key "Prints alphanumeric
string".
E116 - Decimal point - Indicates a wrong operation after the use of
the key "," (decimal point).
E117 - Amount key PLU error - Wrong operation on the key "PLU PRICE"
E118 - open key error - Indicates a wrong operation after the use of
the key "No Limit".
E119 - shift key error - Indicates a wrong operation after the use of
the key "SHIFT".
E120 - void key error - Indicatestheexecutionofawrongoperation
after the use of the key "VOID", as for
example the attempt to record the VOID of
an article with a VAT not used in the receipt
in course.
E121 - R.M. key error - Indicates a wrong operation after the use of
the key "R.M.".
E122 - digits input error - Indicatestheexecutionofawrongoperation
after the use of numeric keys (key-pad).
E123 - input digits (obblig.) - Indicates that the executed operation de-
mands a preventive input to execute by
numerical keys (key-pad).
E124 - input over limit - Itindicatesthattheinputexecutedbynume-
rical keys (key-pad) exceeds the maximum
number of digits allowed.
E125 - X key error - Indicates a wrong operation after the use of
the key "X/Time".

10
E126 - Limit overflow - The result of the multiplication exceeds the
maximum limit of digits (10) allowed.
E127 - no price preset - The insertion of price lacks in the pressed
department, the department does not have
programmedpriceand itcannotbe pressed
directly without the manual insertion of the
selling price.
E128 - repeat inhibit - It indicates the attempt to repeat a registra-
tionwhen therepeat functionis notallowed.
E129 - zero price - IndicatesthatthePLU'sprice,towhichscale
label read is linked, memorized in the ECR,
it is set "0" (zero).
E130 - subtotal negative - Itindicatesthatanoperationis beingexecu-
ted of (-), (+) or (%) to the inside of a receipt
where,forpreviousoperations, Sub-Totalis
already negative.
E131 - % (-), (+) not enable - It indicates that it has been tried to execute
an operation of discount or additional char-
ge in not qualified percentage in the ECR
(Eg.: 10% of reduction in price on the item
when the reductions in price on % are pos-
sible only after Sub-Total, see status of the
percentages).
E132 - after negative reg. - It indicates that an operation of (%) is being
executedafter the registrationof anamount
negative (negative PLU).
E133 - after arragement PLU - It indicates that it has been executed an
operation of (-) DEDUCTION or (+) ADDI-
TIONAL CHARGE immediately after the
registration of a "PLU arrangement".
E134 - amount over for (-) - Indicates that a deduction of an amount
higher than Sub-Total has been executed.
E135 - Tendering After PB Cred - It indicates that it has been activated an
operation of change calculation on the clo-
sing to "Credit" of an operation on PB.
E136 - Tendring compulsory - It indicates that it has been activated the
closing of a receipt without the insertion of
the amount paid from the customer, while
obviously the ECR is set for obligatory ten-
dering amount input.