JCM Neptune User manual

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Neptune
INSTRUCTION MANUAL

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This instruction manual contains very important information about the Neptune seating system, how to
use it safely and obtain the best results from it. Please read all the information contained in this manual
before using the chair and retain for future reference. Ensure everyone using the equipment is aware of
the contents of this manual and understands how to use the equipment safely.
These instructions provide guidance on the adjustments for professionals, but they also give information
on how the equipment should be safely used, maintained, checked, and correctly assembled by anyone
who uses the seating system.
In every case the equipment should be supplied via qualified professionals who will have adjusted the
equipment, checked its compliance and tested it appropriately.
The seating system should only ever be adjusted by qualified professionals and persons that are
suitably trained. For further information please do not hesitate to contact us - all contact details are on
the back cover of the manual.
Thank you for purchasing our product, we
hope you enjoy your new seating system.
CONTENTS
Introduction ..................................................................................................................................................2
Measurements & Useful Info........................................................................................................................3
Upholstery Information & Removal ..............................................................................................................3
IMPORTANT NOTE - Base Frames..............................................................................................................3
Operation of Lock Levers.............................................................................................................................4
Seating System Components ......................................................................................................................4
Lever Use - Using Index Plungers................................................................................................................5
Where to find the Serial No & Size Labels ...................................................................................................5
Operating Brakes (Indoor Base Frames).....................................................................................................5
Important Safety Advice ...............................................................................................................................6
Important Safety Advice -(Accessories).......................................................................................................7
Important - Neptune Lap Strap Fixing..........................................................................................................7
Important - Chest Harness Adjustment .......................................................................................................8
Important - Lap Strap Safety........................................................................................................................9
Adjusting Seat Depth .................................................................................................................................10
Back Angle Adjustment ............................................................................................................................10
Back Height Adjustment ...........................................................................................................................11
Sacral Pad Adjustment ..............................................................................................................................11
Fitting a Tray...............................................................................................................................................12
Arm Rest Positioning..................................................................................................................................12
Lateral Support Adjustment ......................................................................................................................13
Headrest Adjustment .................................................................................................................................13
Hip Pad Adjustment ...................................................................................................................................14
Pommel Adjustment...................................................................................................................................14
Legrest, Footplate & Sandal Adjustment...................................................................................................15
Cleaning & Care.........................................................................................................................................16
General Maintenance.................................................................................................................................16
Servicing via Approved Repairer................................................................................................................17
Warranty .....................................................................................................................................................18
Service Record Log....................................................................................................................................18
Inspecting & Reissuing of Equipment........................................................................................................19
Introduction

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Measurements & Useful Info
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NEPTUNE (mm) SIZE 1 SIZE 2
Measurements Min Max Min Max
Seat Depth 200 325 325 450
Seat to Top Back 325 450 425 575
Width at Hips 165 325 265 425
Width at Chest 150 270 225 345
Seat to Footplate 130 290 260 420
Weight of Seating Unit 10kg 13kg
IMPORTANT NOTE - Base Frames
Upholstery Information & Removal
The Neptune chair has been designed to interface with a range of base frame
options.
If you have been supplied the seating system with a JCM base frame please
refer to the separate instruction manual relating to the specific base you have.
All of the upholstery is fitted with press studs or zips to enable you to remove or replace
as appropriate.
Second sets of covers are available to purchase directly from JCM. For cleaning and care
instructions please refer to our separate fabric brochure.
BASE FRAMES Seat to Floor
Min | Max
Tilt
Angle
Prone
Angle
Compact Base 240 540 25°15°
Multi Height and Tilt
Base 75mm Castors 325 785 25°17°
Multi Height and Tilt
Base 100mm Castors 355 815 25°17°

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Seating System Components
A. Lateral Supports
B. Hip Pads
C. Footrest
D. Castors (Compact base)
E. Compact Base
F. Tray Fixing Holes
G. Sacral Pad
H. Armrest
Operation of Lock Levers
Effective Operation of Lock Levers (Where Fitted)
AB
Never remove these levers entirely as this
will prevent you from being able to perform
adjustments in the future.
• To use: Turn the lever handle clockwise to
tighten or anti clockwise to loosen.
• To use the lever when an obstruction is met:
Pull the handle of the lever outwards, towards
you (A). This disables the function of the lever.
• Continue to hold the lever out and reposition
the lever handle in a suitable position past the
obstruction.
• Release the handle to re-engage the lever
function (B) and continue to tighten or loosen
in the normal way.
• Repeat this procedure in areas where
adjustment is restricted due to an obstruction.
A
B
C
DE
F
G
H

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Where to find the Serial Number Label
Serial Number
Located at the rear of the seat beneath
the seat cushion. (You will need to pull
the seat cushion up releasing it from
the poppers at either side)
Poppers
Using the Index Plungers (Locking Variety Only)
• To place the plungers in an open position - Pull out the plungers to maximum tension and turn them
through a half turn anti-clockwise (B). This places them in an open position (C).
LOCKED TURN OPEN
AC
B
• To close - Turn
the plungers
a half turn
clockwise and
they should
snap back into a
locked position
(A).
Lever Use - Using Index Plungers
Operating Brakes (Indoor Base Frames)
Always apply the
brakes while the
chair is stationary.
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Applying Brakes
Depress lever (A) with your foot.
To secure the chair in place you
should suppress all the brakes
fitted to the wheels on the base.
Releasing Brakes
To release the brakes you should flick
lever (A) up using the top of your foot.
When all brakes are released the chair
will be free to travel in any direction.
A

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• Ensure all adjustment mechanisms are secure and in place before operation. If it is likely that the
hand-wheels will be repeatedly loosened, JCM can supply allen key bolts as an alternative. We
strongly recommend this if there is a danger from those in the vicinity of the user.
• After completing any alterations ENSURE all nuts, bolts, knobs, hand wheels and other fixings are
securely tightened and in position, and that they are regularly checked as part of the maintenance of
the chair. Never over adjust or over tighten moving parts.
• All postural support straps and harnesses should be in place and properly adjusted to the user, prior
to usage of any kind (see pages 8 & 9).
• When fitted to an indoor base frame the Neptune should always be positioned on a level, flat floor.
The Neptune chair can be moved between one working area and another. For safety ALWAYS return
the product to a neutral position and lower before moving (lower in height, level the seat, ensure
the back is upright etc). After the chair has been moved and during use the chair should be placed
in a static position with the brakes applied. Indoor base frames such as the compact base are
designed to be used inside, however it is acceptable to take these bases externally for a brief period
if transferring the chair from one indoor area to another.
• Heavy items on the tray will affect stability. The fitting of anything other than the standard JCM tray
may substantially affect the stability of the seating system and should therefore be checked before
issue.
• If at any time it is noted that areas of the users skin remain reddened after being out of the seating
system for around 10 minutes, urgently contact the qualified professional who performed the hand
over of the equipment. This may be a sign of excessive pressure being exerted by the seating. This
might occur in the initial use of a new seat where further adjustment may be required, where the
user has been badly placed, grown or where an underlying medical problem exists. Review may be
necessary in such cases
• Keep all products away from excessive sources of heat, cigarettes and naked flames.
• If you suspect that the system may be faulty, cease use of the equipment straight away and
immediately contact the organization who supplied the system. (JCMs contact information can be
found on the back cover).
• The equipment will be labelled with important information. NEVER REMOVE these information labels
or allow them to be defaced, overlaid or altered.
• All modifications, adjustments, reconditioning, repairs, disposal, and servicing of the seating unit
must ONLY be carried out by the agencies who supplied the equipment (see pages 16 and 17).
Important Safety Advice !
We at JCM are committed to producing products of the highest standard. All of our products
fulfil the essential safety and environmental requirements as defined in the European Directives.
However, improper use of the products will potentially put the users at risk and therefore JCM
strongly suggest that the following information is strictly adhered to at all times.
Throughout the manual there are important points to note identified by the symbol: !

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Important Safety Advice -(Accessories)
Important - Neptune Lap Strap Fixing
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Multi Adjustable Head Support
Wings on the head support are ideally set at 45 degrees. Do NOT bring the wings in tight to the head.
Ensure that the head support is set in such a way that the child cannot loop their head around the wings
and get stuck.
Flexi-Supports and Lateral Supports
Ensure the straps do not infringe on any feeding tubes the child may have.
Pommel
The pommel is designed to abduct the users knees to help keep the hips in a good position. Do NOT
use the pommel as a way of holding the user in the seat. Remove the pommel when transferring the
user in and out of the seat (not required for contoured seats.)
Foot Sandals and Straps
Should only be fixed when the user is wearing shoes or boots.
Tray
Do NOT use the tray as a way of securing children in a chair always ensure that the lap strap and any
other straps supplied are used. Ensure that the tray clips are secure on both sides of the tray. If the tray
is damaged, ensure that this will not be a hazard to the user. Never leave hot items on the tray while
children are unattended.
The Neptune is fitted with buckles as standard which can be utilised for either 2 or 4 point lap belts.
The primary fittings (A) are loacted on either side at the back of the chair. The secondary fittings (B) are
located either side at the front on the underside of the chair.
A
B

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If there is any possible chance of the child getting the straps caught around
their neck, REMOVE THE HARNESS IMMEDIATELY.
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Important - Chest Harness Adjustment
GREAT CARE should be taken when
fitting a chest harness and the following
points should always be followed:
• The straps on the harness should never
be allowed to move close to or in any way
cause an obstruction to the childs neck.
• The straps should never be fitted too tightly
and should be clear from any obstruction.
• The sternum strap on the chest harness
should always be adjusted prior to use
to ensure that it is no higher than the
middle of the users chest.
• A lap strap should always be fitted if a
harness is being used to ensure the child
cannot slide down onto the sternum strap.
• Always ensure that the belts offer your child
both comfort and support. If the childs
clothing has been adjusted (i.e. a jumper
removed) the straps should be re-adjusted
accordingly.
Fixing Onto Chair
The straps at the top of the harness should
be attached to the back frame of the chair.
The Neptune comes with a fixing point
either side at the top back of the chair for
attachment of straps and harnesses.
The straps at the bottom of the harness should
be attached to the buckles located on the
underside of the back frame or an alternative
location buckle which enables a straight pull of
the lower strap.
Fastening of Belts
• Feed the fabric belt through the
buckle on the strap.
• The belts should be pulled through
enough to suitably support your
child whilst still being comfortable.
• When this has been achieved the
buckle should be snapped closed
to secure the strap in place.
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The same precautions highlighted here should be adhered to when using any form of
trunk supports or flexi supports with straps.

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Important - Lap Strap Safety
Lap Strap Fitting
The angle that the hip belt is attached to the seating
system has a direct effect on the angle of pull on the
pelvis.
Considerations:
• A 60° angle of attachment to the seat rail positions
the hip belt anterior and inferior to the ASIS, which
reduces the tendency of the client with a posterior
pelvic tilt to slip underneath the belt.
• A higher angle of attachment of the primary straps
encourages a posterior pelvic tilt, which assists in
positioning clients with an anterior pelvic tilt.
• The secondary straps of a 4-point hip belt are
attached to the seat post between 45° and 90°
to hold the primary padded strap in place and to
prevent the belt from riding into the abdomen or
twisting.
• The angle of attachment may have to be
compromised in order to accommodate such
situations as wounds in the pelvic area, unstable
hip joints or gastric tubes.
Tightening the belt
Keep belt tightened at adjustment straps during fitting
and daily use to ensure correct pad placement. For
padded hip belts the pads are to be touching when
correctly tightened. For non-padded hip belts the
adjustment strap at the buckle should be approximately
3” (76mm) long. Education of the care giver is essential
for correct hip belt positioning.
Sizing
Measure hip width to determine the belt size required.
The suggested method for measuring hip width is from
trochanter to trochanter. If this is not possible, measure
from ASIS to ASIS and add a couple of inches. The
correct belt size for the individual has padding that
covers all of the bony prominences.
• Always check that the child’s pelvis is symmetrical
and positioned securely at the back of the seat.
• Always ensure that the lap straps and chest
harness hold the child securely and are
comfortable. Ensure they provide a snug fit, a
simple rule of thumb is to allow two fingers to be
inserted between the belt and the childs body.
• Never leave a child in a chair unattended without
the lap strap being fastened.
• A lap strap should always be fitted if a harness is
being used.
• When altering the angle between the seat and
the back of the chair always re-adjust the chest
harness and lap strap accordingly to ensure all
safety recommendations are followed.
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Chest
Harness
Fitting
The cross strap on
the chest harness
must be fitted no
higher than the
sternum (mid
chest).
All straps &
harnesses must
be securely
fitted to the
back of the
chair.
The chair comes with a fixing point either side at the top of the back
for attachment of straps and harnesses.
Incorrect fitting of lap straps can put the user at serious risk. When using lap straps we recommend
the following points should always be adhered to:
Harness and Lap Strap Positioning
This diagram shows the recommended positioning of the chest harness and lap straps:
Primary Lap
Strap Fitting
Primary Lap Strap
Fitting
Secondary lap
strap fitting (four-
point lap strap)

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• Hinge open the levers (A) on both
sides of the chair and angle the back
to the desired position by pulling up
or pushing down bar (B).
• (The back will click into position as
you change the angle.)
• When the desired back angle has
been reached, hinge closed the
levers to secure the back in place.
Once you have adjusted the seat length, always ensure these points are firmly fixed and
are checked as part of maintenance of the chair.
When mounting the seating system
to a base for the first time, or when an
adjustment has been made to the size of
the system, a stability assessment should
be carried out prior to use of the equipment.
Always ensure that the back is secure and that the levers are tightened before using the
chair.
• Pull out plungers (A) located on both sides of the seat.
• Slide the seat in or out to change the length.
• Release the plungers and continue to slide until the
frame locks into place.
Tip
If increasing the seat depth it is best to stand at the rear of
the chair with the brakes applied and pull the back frame
towards you.
In return you should do the same whilst standing at the
front of the chair to reduce seat depth.
Adjusting Seat Depth
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!A
A
B
Back Angle Adjustment