Jellyfish Art Jelly Cylinder Nano User manual

GUIDE TO SUCCESS
Version 10.2020

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JELLYFISH ART IS LIVING ART
Thank you for choosing Jellyfish Art!
Our specialized Jelly Cylinder Nano has a unique and optimized suspending
water flow pattern designed to keep jellyfish healthy and properly displayed.
This guide provides step-by-step instructions to help you set-up your
new jellyfish aquarium and provides instructions on how to care for your
jellyfish. Additional information can be found in the “Support” section of our
website at Jellyfishart.com. Enjoy your new living art piece!
Jellyfish Art Accessories
Everything you need to maintain the health of your jellyfish is available on
our website here: Jellyfishart.com/collections/all
If you have any questions, we’re here to help!
Feel free to browse our website resources, call or email for support:
jellyfishart.com
[e-mail]
[phone] | 9:00AM - 5:00PM EST
LET’S GET SOCIAL!
Check out our social media pages for news, promotions and giveaways!
We have Facebook, Twitter and Instagram accounts.
Facebook - Facebook.com/JellyfishArt/
Instagram - Instagram.com/jellyfisharttank
Twitter - Twitter.com/JellyfishArt, @JellyfishArt

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TABLE OF CONTENTS
Before you Begin
Setup Checklist
Useful Links
List of Parts
Setting up your Tank
Mixing Salt Water
Aquarium Science 101
The Nitrogen Cycle & Starting your Cycle
Ordering Jellyfish and Jellyfish Food
Arrive Alive Guarantee
Acclimating Jellyfish
Water Quality
Aquarium Maintenance
Feeding
Using your Artemia Hatcher
Troubleshooting
Safety & Warranty Information
Water Quality Log
Did you know…Did you know…
• Jellyfish are invertebrates. They are related to sea anemones and corals
• Jellyfish existed before dinosaurs 650 million years ago
• They are found in all of the world’s oceans and in some freshwater lakes
• A group of jellyfish is called a bloom, a swarm, or a smack
• Jellyfish are brainless, spineless, heartless, and 95% water
• A simple nervous system is responsible for controlling swim rhythm,
pulsing, detecting gravity and chemicals in the water
• Eye spots around the edge of their bell help jellyfish sense light
• Our captive-bred Moon Jellyfish (Aurelia aurita) typically have a longer
lifespan (typically over 1 year) than their wild counterparts
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BEFORE YOU BEGIN
Congratulations on purchasing your new Jelly Cylinder Nano! Below are a
few helpful tips to keep in mind when taking care of jellyfish.
• The saltwater in which jellyfish live is very important. Saltwater
must be made correctly and changed regularly to benefit jellyfish
health.
• The initial type of water used when mixing your aquarium water with
the provided JellySalt needs to be reverse osmosis (RO) or distilled.
Stay away from any named water bottle brands as these normally have
added vitamins and minerals which may be harmful to jellyfish. If you
are not sure about if your water will work or not, please contact us!
•• DO NOT USE TAP WATER!DO NOT USE TAP WATER!
• When initially testing the salinity of your aquarium water with the
provided hydrometer, make sure to “tap” the hydrometer on a hard
surface to remove any air bubbles that may have attached to the
swing arm. Bubbles on this arm will cause the salinity reading to be
inaccurate.
• We recommend having a 5-gallon bucket with a lid so that you can
easily store pre-mixed saltwater for water changes. The lid ensures
that the water within will not evaporate. This will give you a consistent
salinity when preforming water changes.
• Rinse your hands with fresh water (NO SOAP) each time you interact
with your aquarium to remove anything that may be on your hands
such as hand sanitizer or lotion. Any chemical that may be on your
hands, even in very small amounts, can easily be transferred into your
aquarium and remain inside, which can be detrimental to your jellyfish.
• Keep your aquarium out of direct sunlight.
• It is important to keep the aquarium free of leftover food at all times.
Uneaten food that has settled to the bottom of the tank can be easily
removed or re-suspended using the feeding pipette.
•• The aquarium must fully cycle by following our step-by-stepThe aquarium must fully cycle by following our step-by-step
instructions prior to adding jellyfish. This process can take 4-6 weeksinstructions prior to adding jellyfish. This process can take 4-6 weeks
and cannot be skipped!and cannot be skipped!
• Know the water quality parameters of your aquarium (salinity, pH,
ammonia, nitrite, nitrate etc.) and keep the parameters within the
recommended ranges stated at the end of the manual. Jellyfish Art
recommends purchasing a saltwater aquarium test kit, such as the API
Reef Master Test Kit available on our website. Most local fish stores
are also willing to test your water quality if you bring them a sample.
• Your aquarium can be scratched by abrasive materials, including paper
towels! Use a clean soft or microfiber cloth to wipe your aquarium.

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SETUP CHECKLIST (START HERE)
Basic setup
Check list of parts, Setting up your tank
Establishing your Cycle
Mixing Saltwater
Wait 4-6 Weeks Start Date:
Follow our cycling guide, introduce one of the reccomended
ammonia sources and Bio Starter. Use this time to review feeding
and maintenance.
Acclimate your Jellyfish
Feeding
Your First Water Change & Maintenance
Redeem Jellyfish
Use this time to review acclimation procedures
PAGE 6
PAGE 8
PAGE 11
PAGE 17
PAGE 19
PAGE 28
PAGE 25

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USEFUL LINKS
Making Salt Water:
Youtube.com/watch?v=Sa2epjqoI2M
Redeeming Jellyfish:
Youtube.com/watch?v=-HpUJOREyoI
Receiving and Acclimating Jellyfish:
Youtube.com/watch?v=-HpUJOREyoI
Purchasing JellyFood:
Jellyfishart.com/collections/all/products/jelly-food-60ml
Purchasing Brine Shrimp Eggs:
Jellyfishart.com/collections/jellyfish-food/products/brine-shrimp-egg-refill
Purchasing JellySalt:
Jellyfishart.com/collections/all/products/jelly-salt-5-gallon
Purchasing Additional Accessories:
Jellyfishart.com/collections/all

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LIST OF PARTS
1. Jelly Cylinder Nano Aquarium 7. Jelly Bio Starter
2. Power Supply 8. Feeding Pipette
3. LED Light Bulb 9. Cleaning Brush
4. LED RF Remote Control 10. Chemi-pure Blue Nano
5. Air Pump 11. Jelly Salt
6. Hydrometer 12. Jelly Food (Sent with Jellies)
Ensure that all parts are present and in working condition before
proceeding. If you are missing any parts of your aquarium kit, please contact
Jellyfish Art before proceeding with setup.
Contact [e-mail] for any product returns or replacement
requests that would fall under our 1-year warranty.

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SETTING UP YOUR TANK
Instructional videos available online at Jellyfishart.com under the “Support” header.
1. Rinse your aquarium and black foam sponge pad out with fresh water.
This is to remove any potential dust that may have accumulated during
production. Rinsing can be done in a sink or by taking the aquarium into
a shower/bathtub. Be careful to avoid scratching the acrylic! The black
foam insert should be rung out several times and air dried before adding
into your aquarium. Dry your aquarium with a clean cloth.
2. Seat the LED bulb into socket of base.
3. Connect power supply to the black socket plug.
4. The air pump can be installed either outside of the aquarium, or within
the base.
5. Connect the flexible silicone tubing ends coming out of the aquarium
bottom to the air pump. IMPORTANT: Make sure the pump is positioned
to avoid any kinks to the flexible lines that could result in air blockage.
6. Place aquarium on the base. Ensure the alignment notch is properly
centered with the alignment peg under the aquarium.
7. Note: Optional use airflow control valve is not typically needed and may
be reserved for optional use in the future.
Please note: Keep aquarium away from direct sunlight, heat sources, or
electrical equipment. Place on a sturdy, level, and flat surface. Ensure that
you have two wall outlets within close proximity. It is encouraged that the
cordage has a “drip loop” under the electrical outlet, so any water that may
be spilled will not run down the cord directly into the electrical outlet.

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MIXING SALT WATER
Clean, pure saltwater is the most important component needed for
maintaining healthy jellyfish. When mixing salt water DO NOT USE TAP
WATER, natural ocean water or water with added vitamins / minerals. This
will immediately void any Arrive Alive Claims!
Jellyfish do well in salinity between
30 – 33 ppt / 1.023 – 1.025 SG and a
temperature of 60-78F with ideal
temperatures between 65-74F.
What is salinity?
• Salinity is a measure of the amount of dissolved salts (ions) in the
water. Salinity is a very important water parameter to monitor. The
traditional way to express salinity is in parts per thousand (ppt) or
specific gravity (SG). The Moon Jellyfish (Aurelia aurita) we breed
in our aquaculture facility thrive at a salinity of 30 ppt (parts per
thousand). Normal seawater is about 35 ppt, while freshwater is near 0
ppt.
How do I measure salinity?
• There are many tools you can use to measure salinity, such as a
hydrometer, refractometer, or digital refractometer. A hydrometer is
included with your Jellyfish Art aquarium kit. It measures salinity in
both parts per thousand (ppt) and Specific Gravity (SG).
• IMPORTANT: Always tap off any internal bubbles after filling your
hydrometer with salt water. Bubbles on the reading arm can give an
inaccurate salinity reading. It is a good idea to periodically test your
hydrometer with fresh water. It should read 0. It is also best to rinse
with fresh water before and after use to remove any salt buildup. Line
up the reading arm with the numbers on the outside of the hydrometer -
this is your salinity.
What type of fresh water do I use to make the salt water?
• Use Reverse-Osmosis (RO) or Distilled water without added vitamins
or minerals.
28 ppt
32 ppt
78°F
60°F

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MIXING SALT WATER
Where can I purchase my Reverse Osmosis or Distilled water?
• Grocery stores
• Superstores such as Wal-Mart and Pharmacies
• If you are unsure about your source of water, contact us! We are happy
to help.
• Read the label! Most labels will tell you how the water is filtered.
Why is salinity important?
• Because jellyfish are made up of 95% water, saltwater in their
environment should stay constant. Water is constantly moving through
the thin cell membranes of jellyfish because of a process called
osmosis. Therefore, it is important to stay within the salinity range to
avoid shock.
• Exposure to any type of extreme change in salinity rapidly will shock
your jellyfish and potentially cause harm. To avoid shock during water
changes, the new saltwater should be the same salinity as the current
aquarium water.
How do I mix my saltwater correctly?
• Use a clean, “aquarium-use” only 1-gallon water jug or 5-gallon bucket
as your mixing container to avoid introducing contaminants into your
water.
• Fill the container with the proper amount of Reverse Osmosis (RO)/
Distilled water.
• Add the salt (always add salt to water, not water to salt) and mix
thoroughly until all salt is dissolved.
• Allow time for the new saltwater to come to room temperature so as
to match the temperature of the tank water. It is best to let this sit
overnight in the same room as the aquarium and mixed periodically.
• Measure the salinity of the water with your hydrometer and adjust if
it is out of range. Be sure to flick or tap the hydrometer to remove any
bubbles from the reader arm as bubbles can give an inaccurate reading.
If you are having constant problems with salinity, consider investing in
a refractometer, which is an instrument used to measure salinity and
tends to be more accurate than a hydrometer.
• It is never a bad idea to have extra mixed saltwater on hand. Once
mixed, it can be stored as long as needed in a 5 gallon bucket with a lid.

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MIXING SALT WATER
Can I add salt crystals directly to my aquarium to raise the salinity?
• No! Adding salt crystals or concentrated saltwater directly to your
aquarium will harm the jellyfish.
Do I need to worry about my aquarium water evaporating?
• As long as you follow the water change schedule, evaporation will be
minimal. Also, because our jellyfish aquariums have lids, evaporation
between weekly water changes is not a major issue. As a result, the
water level and salinity of Jellyfish Art aquariums tend to stay very
stable.
• Remember, when water evaporates, salt stays behind – which will raise
salinity. For this reason, it is advised to check your aquarium’s salinity
prior to doing any water changes to ensure similar salinities.
What type of salt do I use to make the correct salt water?
• We recommend using our pre-packaged Jelly Salt for your weekly
water changes available at Jellyfishart.com. Jellyfish Art’s salt comes
conveniently weighed out in 1, and 5 gallon proportions to help take the
“guesswork” out of mixing saltwater of the desired salinity.
• Be sure the aquarium salt you use is for saltwater aquariums, not
freshwater aquariums. Using natural seawater from the ocean can be
very harmful.
• Do not use “sea salt” intended for cooking as this does not have the
right mix of ions needed to match sea water.
• We do not recommend using other salt brands or pre-mixed saltwater.
Salt mixes all contain different levels of many elements some of which
may not be ideal for Jellyfish culture. The Jelly Salt we offer is used in
our state certified jellyfish aquaculture facility, is balanced specifically
for jellyfish culture and is what the animals are used to.
How do I adjust pre-mixed saltwater if the salinity is too high or low?
• Salinity lower than 28ppt can be raised by adding more salt to the mix of
saltwater over time. Never add salt directly to your aquarium.
• Salinity higher than 33ppt can be lowered by adding some Reverse
Osmosis (RO) or Distilled fresh water to the saltwater mix.

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AQUARIUM SCIENCE 101
Your guide to success!
The species of jellyfish that you will be acquiring is the Moon Jellyfish,
Aurelia aurita. Though a relatively simple species, there are components to
this animal’s biology and aquarium keeping, that in order to be successful,
you should be aware of. Our customer base ranges from advanced aquarists
of hobbyists to people who have never taken care of an aquarium before.
We have included basic information, tips, and guidelines to help people of all
skill levels enjoy jellyfish keeping.
Moon jellyfish are roughly 95% water! The health and well-being of jellyfish
relies heavily on the condition of the saltwater in which they are living.
There are several different chemical compounds and properties that play a
role in the overall health of an aquarium such as salinity, temperature, pH,
and the components of the nitrogen cycle, all of which are detailed in the
following pages.
The Nitrogen Cycle
Inside a properly set up aquarium, there exists a microscopic population
of beneficial nitrifying bacteria. These bacteria keep the chemical balance
of the saltwater within a safe range for your jellyfish and serve as the
biological filtration for your aquarium.
Without proper care, ammonia (NH3) from jellyfish waste and decomposing
food from overfeeding can build up to harmful levels within your aquarium.
This leads to an unhealthy environment for your jellyfish.
To maintain a balanced environment inside your aquarium, it is
important to:
• Support the growth of nitrifying bacteria that consume ammonia prior to
adding jellyfish
• Perform weekly water changes to remove nitrates from your system.
See information on how to perform proper water changes on PAGE 25
• Feed the proper proportions

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THE NITROGEN CYCLE
How does the Nitrogen Cycle work?
Ammonia (NH3) >> Nitrite (NO2) >> Nitrate (NO3)
• Nitrosomonas bacteria convert toxic Ammonia (NH3) to Nitrite (NO2)
• Nitrobacter bacteria convert Nitrite (NO2) into Nitrate (NO3)
• Nitrate (NO3) is diluted inside of the sy tem through frequent water
changes

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How to Cycle Your Jellyfish Aquarium?
Start pedaling! Let’s get your aquarium properly cycled!
Before we go into the details of cycling, let do a quick overview of what
occurs biologically during the process. Toxic ammonia is converted by
bacteria into nitrite, then nitrite is converted by bacteria into nitrate. Nitrate
is the final byproduct and will remain in the aquarium.
Since nitrate is the last step in the cycle it is also an indicator that a cycle
has occurred and that your bacteria colony has grown.
Before you start
A water quality test kit will be your best friend during this process. We
highly recommend that you purchase a master water quality test kit from
our website if you dont already have one (avoid the strip tests as they are
not accurate). The test kit will tell you exactly what is happening with your
water and the results are a clear indicator of the bacterial activity.
Don’t let the science scare you, it’s not as complicated as it sounds!
Let’s get down to the nitty-gritty, when it comes to creating a strong cycle
in your Jellyfish Art aquarium there are many different ways to do this! No
particular method is necessarily the best way; at the end they all essentially
do the same thing. Basically, an ammonia source is provided, then bacteria
are added and then time is given for the bacteria to break down the ammonia
and nitrites.
Ammonia source
Once your saltwater has been properly mixed and added to the aquarium,
you will be ready to introduce your ammonia source. This is an area of
varied opinions, methods and suggestions. Typically, everyone has a
different way that they feel is the correct way to accomplish this... hooray
controversy! All-in-all, each method works just the same; so, decide which
of the following methods you prefer and then stick to it.

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How to Cycle Your Jellyfish Aquarium?
The following are valid ammonia source options, more details on each
method will follow:
- Blue legged hermit crabs + fish food
- Live brine shrimp
- Tiny piece of raw shrimp tail
- Ammonium Chloride drops
Bacteria source
The second crucial aspect of an aquarium cycle is live beneficial bacteria
which will “feed” on ammonia and nitrite.
This bacterial process will naturally occur, but to help boost the bacterial
activity we add our Jelly-Bio Starter. The 2 oz bottle contains both strains of
beneficial bacteria allowing you to speed up the process and help establish
the biological filtration (aka bacteria colony) in your aquarium.
Our Jelly-Bio Starter is a live product and expiration date must be observed
prior to use. If a new Bio Starter bottle is needed it is available for purchase
directly on our website.
The product should be shaken before using to suspend the bacteria
particles. 3 capfuls of Jelly-Bio Starter will treat 2 gallons.
In addition to the Jelly-Bio Starter we highly recommend a weekly addition
of Jelly-Bio Maintain. This product will give a bacterial boost through the
cycling process and will provide additional bacteria that will help stabilize
the water parameters.
If you want to add an extra boost of bacteria, you may consider adding a few
small pieces of live rock. Live rock is sold in most marine aquarium stores
and contains living microorganisms that can be beneficial to an aquarium.
It is important to note that rock should never be placed in the main display
area of your aquarium as this can cause injury to the jellies. Instead small
pieces 1” in size can be placed in the back of the tank on top of the black
sponge where it has a cut out. This method is great, but we will mention
that live rock always carries the risk of bringing worms and other critters
with it. These critters may or may not be pests, but it’s important to note.

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How to Cycle Your Jellyfish Aquarium?
The Cycle process – Choose a method
Let’s jump back to our ammonia source and discuss this a little further. The
goal of any of these ammonia sources is to reach an ammonia level of 2
ppm. This level can be tested with the master water quality test kit. Avoid
ammonia levels higher than 2 ppm as this can be too much and stall the
whole process. Note: Cleaning products that are ammonia based should
under no circumstances be used in or near an aquarium. Additionally, using
a live fish (damsel fish etc.) should never be used to cycle a small aquarium.
Blue Legged hermit crabs
Add 3-4 small blue legged hermit crabs to the aquarium; these may be
purchased at a local marine aquarium store (pick small ones no bigger than
1”). Buy a small pack of frozen brine shrimp – Feed the hermit crabs a tiny
sliver of brine shrimp once per day. Only feed enough food that the crabs
can fully consume in 24 hours.
The crabs will eat the frozen food and produce ammonia via their waste.
These hermit crabs are the only other thing you can keep with jellyfish. They
will actually serve as a great companion cleanup crew that will eat small
amounts of jellyfish food that may have been missed.
Live brine shrimp
To use this as an ammonia source you will hatch 3-4 scoops of brine shrimp
eggs in the hatcher. Once they hatch (24-48 hours) start adding all the brine
shrimp that hatches. The hatcher should produce for about 3-5 days; just
make sure not to move the hatcher so that egg shells don’t make it into the
tank. Multiple hatch cycles will be needed, check your ammonia levels and
repeat the hatcher process until the ammonia reaches 2ppm.
Tiny piece of raw shrimp tail
For this method you will need a for human consumption raw shrimp.

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How to Cycle Your Jellyfish Aquarium?
When you remove the tail from it’s shell you can put a tiny piece of the
meat into the aquarium. The piece of shrimp meat should be small about
1/4” - 1/2”. Watch the ammonia daily until it reaches 2 ppm. In this method,
avoid reaching ammonia levels higher than 2 ppm as this can stall the cycle
process.
Ammonium Chloride drops
This product has been used in aquariums for a long time, it works well, but
can easily be overdosed which will ruin the cycle. Follow the manufacturer
instructions and dose it slowly, test frequently until 2 ppm of ammonia is
reached in the aquarium.
I chose my method now what?
Before you start counting days, it is very important that you check your
aquarium for proper flow. There should be bubbles visible in the back of the
tank when removing the lid and looking from above.
Now that you checked for proper flow and chose your cycling method, stick
to it and give the tank some time. This is the moment where a little bit of
patience goes a long way. We get it, you’re probably anxiously excited to
order your jellies, but believe us that a proper cycle is worth it. A tank that
is fully cycled will yield healthy thriving jellies. On the other hand, if jellies
are added to a tank that is not fully cycled it will turn into a tedious battle to
control ammonia. Ultimately jellies in an un-cycled tank will develop holes
and most probably die unless a strict and tedious protocol is applied for a
number of weeks
Note: During the cycle process no water changes should be performed.
Water changes will only start after the aquarium has fully cycled.
The ammonia should reach 2ppm at some point so keep an eye on your
parameters. Once the ammonia reaches this level you will start to eventually
see it decline. As ammonia goes down the nitrite will go up. This is good
and on the right track! As the process continues your test results will start
to indicate nitrates, this means your closer to the finish line. Make sure to
keep a log of each water test you preform, you may want to photograph the
results for easy access. Maintaining this data is good to identify how the
bacteria are behaving.

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The tank is fully cycled once your test results read as follows:
Zero – Ammonia
Zero – Nitrite
20+ ppm - Nitrate (if Nitrate is at zero, the tank is not ready)
Note: The Nitrate test kit can yield a false low reading if the test is not done
properly. Make sure to follow the instruction in the API booklet that came
with your test kit or the instructions in this video:
https://youtu.be/RhoGelp6t0k
What to do before ordering your jellyfish?
Congratulations your aquarium has fully cycled, before ordering your new
pets make sure to check the nitrate levels. Since nitrate is the byproduct of
bacterial activity it will build and highly elevated nitrates are not ideal for
marine life. Nitrate should be maintained bellow 40 ppm and ideally below
20 ppm. After the cycle process your nitrate levels can very well be at 80
ppm or even 160 ppm. To reduce this you may perform a series of water
changes spread out over a couple of days to reduce the nitrates. (Make sure
the new salt water is the same salinity and temperature as the water in your
aquarium)
Additional notes:
What type of chemical filtration do Jellyfish Art aquariums use?
• Chemi-pure Blue Nano Packet
• A 5-month supply is available for purchase at Jellyfishart.com
How often do I change out the Chemi-pure blue packet?
• The packet should be chanced once a monthly or twice a month for
cleaner water. Be sure to rinse the Chemi-Pure Blue Nano packet with
fresh water until it runs clear before adding it into your aquarium. Do
not open the inner packet. The packet is designed to be submerged and
contain the microbeads.
What do I do if I am not sure if my cycle is started properly?
• Testing the water with your master test kit will tell you exactly where
the cycle stands. If you have questions reach out to us! Jellyfish Art
takes pride in our customer service.
We can be reached at: 844-535-5900 from 8AM - 5PM Eastern
Monday - Friday [e-mail].

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ORDERING JELLYFISH
It is important to allow time for your aquarium to complete the Nitrogen
Cycle prior to the introduction of jellyfish. There must be a way for the
aquarium to process waste and harmful chemicals produced from feeding
your jellyfish before your jellyfish can survive long-term inside. Please refer
to the Cycling Guide found on PAGE 14.
Make sure a caretaker will be available to receive jellyfish shipment. The
caretaker has several hours after receiving jellyfish to acclimate them to
the aquarium, but it is best to start acclimation as soon as possible. Refer
to Jellyfishart.com/apps/help-center#!scheduling-jellyfish-delivery for
information about scheduling your jellyfish’s arrival date. Jellyfish Art ships
Moon jellyfish Monday through Thursday via FedEx Overnight or 2-Day
Express. Saturday deliveries require extra postage.
To redeem your jellyfish, go to Jellyfishart.com and click on the Redeem
Jellyfish header at the top of the page. Add the correct jellyfish package to
your cart, and then click “Checkout”. Coupon codes are able to be applied on
the Checkout page. Scroll to the code entry box and enter the unique coupon
code sent to you via email, then press Redeem. If you need assistance
redeeming or have any questions, contact us by phone at [phone] or
by email at inf[email protected].
The ideal temperature range for moon jellyfish is 65 – 74°F.
There are many species of Moon jellyfish (Aurelia aurita) in the world. Our
particular Moon jellyfish thrive in both cool and warm water allowing them
to adapt well to most indoor environments. Their full temperature range
can be 60-78F. Most important to note regarding temperature is to avoid
temperature fluctions throughout the day, stable temperature is key!
Upon arrival, acclimate your jellyfish for at least 1 hour so that they slowly
adjust to the room temperature of their new home.
What happens when the temperature is over 78°F?
Jellyfish may begin to pulse very slowly. If left in warm water for several
days, shrinking, inversion, and disintegration can occur.
What happens when the temperature is less than 60°F?
Jellyfish become lethargic and pulse very slowly until they acclimate to a
warmer water temperature.

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ARRIVE ALIVE GUARANTEE
Jellyfish Art offers an Arrive Alive Guarantee for 10 days on our Moon
jellyfish livestock. We guarantee Moon jellyfish that leave our aquaculture
facility will ARRIVE ALIVE at its destination and STAY ALIVE for at least 10
days in a properly set up aquarium.
If your purchase does not arrive alive or if your Moon jellyfish expires
within 10 days of receiving them, we will replace them for free (excluding
shipping). It is very important to follow the instructions at the below link to
ensure you qualify for the Arrive Alive Claim. *Conditions apply*
To learn more and initiate the Arrive Alive Claim process, visit:
Jellyfishart.com/apps/help-center#!arrive-alive-guarantee
Please take and save a picture of your jellyfish sealed in the bag prior to
acclimation. This will help in the event that you need to file an Arrive Alive
Claim.
Jellyfish Art takes pride in packaging jellyfish and shipping them safely
across the nation. However, due to the nature of shipping live animals,
there are circumstances that could impact the arrival of your jellyfish safely
that are outside of Jellyfish Art’s control such as carrier delays, weather,
holidays, and invalid shipping addresses.