Jensen 302LP User manual

CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space such as a camper,
tent, car or home.
DANGER!
FIRE OR EXPLOSION HAZARD
If you smell gas:
• Shut o gas to the appliance.
• Extinguish any open flame.
• If odor continues, leave the area
immediately.
• After leaving the area, call your
gas supplier or fire department.
Failure to follow these instructions
could result in fire or explosion,
which could cause property damage,
personal injury, or death.
!DANGER !WARNING: FOR OUTDOOR USE ONLY.
Installation and service must be performed by a
qualified installer, service agency, or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
!
WARNING: If the information in this manual is
not followed exactly, a fire or explosion may result
causing property damage, serious injury, or loss of life.
!
WARNING: Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this
or any other appliance.
An LP gas tank not connected for use shall not be
stored in the vicinity of this or any other appliance.
302LP 48” Fire Bowl
Owner’s Manual
© 2021 KSP Group, Inc. 09012021-3

TABLE OF CONTENTS
Important Safety Information 3
Propane (LP) Gas Dangers and Warnings 6
Parts List 7
Assembly Instructions 8
Pre-Use Instructions 10
Lighting Instructions 11
Care and Cleaning 12
Spider and Insect Warning 13
Tips and Troubleshooting 14
Technical Parts List 16
Warranty 17
Return Policy 18
SPECIFICATIONS
Product Name
48” Firebowl
Model No.
302LP
Rated Heat Output
120,000 BTUs/hr
Type of Gas
Propane (LP)
Gas Supply
20 lb LP Gas Tank
2
ATTENTION
Please register your fireplace for recall notifications, proof of ownership
and quality assurance at https://www.realflame.com/registration.

3
DANGER • FLAMMABLE GAS UNDER PRESSURE.
LEAKING LP-GAS MAY CAUSE A FIRE OR EXPLOSION IF IGNITED
CAUSING PROPERTY DAMAGE, BODILY INJURY OR DEATH.
CONTACT LP GAS SUPPLIER FOR REPAIRS OR DISPOSAL OF THIS
CYLINDER OR UNUSED LP-GAS.
WARNING • FOR OUTDOOR USE ONLY.
DO NOT USE OR STORE CYLINDER IN A BUILDING,
GARAGE OR ENCLOSED AREA.
DO NOT REMOVE, DEFACE OR OBLITERATE THIS LABEL
EXCEPT AS AUTHORIZED BY ANSI/NFPA 58.
DANGER. Do not store a spare LP cylinder under or near a barbecue grill or other heat sources.
NEVER fill an LP cylinder beyond 80% full: a fire causing property damage, serious injury or death may occur.
WARNING:
• Know the odor of LP-gas. If you hear, see or
smell leaking LP-gas, immediately move everyone
away from the cylinder and call the Fire Department.
Do not attempt repairs.
• Caution your LP-gas supplier to:
- Be certain cylinder is purged of trapped
air prior to first filling.
- Be certain not to over fill the cylinder.
- Be certain cylinder requalification date
is checked.
• LP-gas is heavier than air and may settle in low
places while dissipating.
• Contact with the liquid contents of cylinder
will cause freeze burns to the skin.
• Do not allow children to tamper or play with
cylinder.
• When not connected for use, keep cylinder
valve turned o. Self contained appliances
shall be limited to a cylinder of 30 lb capacity
or less.
• Do not use, store or transport cylinder where
it would be exposed to high temperatures.
Relief valve may open allowing a large amount
of flammable gas to escape.
• When transporting, keep cylinder secured in
an upright position with cylinder valve turned
o.
WHEN CONNECTING FOR USE:
• Use only in compliance with applicable codes.
• Read and follow manufacturer’s instructions.
• Consult manufacturer’s instructions concerning
the cylinder connection provided with your
appliance.
• Be sure regulator vent is not pointing up.
• Turn o all valves on the appliance.
• Do not check for gas leaks with a match or open
flame. Apply soapy water at areas marked “X”.
Open cylinder valve. If bubble appears, close
valve and have LP-gas service person make
needed repairs. Also, check appliance valves
and connections to make sure they do not leak
before lighting appliance.
• Light appliance(s) following manufacturer’s
instructions.
• When appliance is not in use, keep the cylinder
valve closed.
Cylinder valve hand wheel
Point of connection
Liquid level indicator
(optional)
Pressure relief valve
Cylinder
!
!
!
!

IMPORTANT SAFETY INFORMATION
General Warnings
•Children and adults should be alerted to the hazards of high surface temperatures
and should stay away to avoid burns or clothing ignition.
•Children should be carefully supervised when in the area of the fireplace.
•Clothing or other flammable materials should not be hung from the fireplace or placed
on or near the fireplace.
•Any guard or other protective device removed for servicing the fireplace must be
replaced prior to operating the fireplace.
• Installation and service must be performed by a qualified service agency or gas
supplier. Real Flame recommends using professionals who are certified in the U.S.
by the National Fireplace Institute®(NFI) as NFI Gas Specialists.
• More frequent cleaning may be required as necessary. It is imperative that the
control compartment, burners, and circulating air passageways of the appliance
are kept clean.
• Do not store or use gasoline or other flammable vapors or liquids within 25 feet (7.62 m)
of this fireplace or any other appliance.
• Do not store combustible materials in the fireplace enclosure. This includes LP gas tanks.
If the fireplace is designed to use a hidden LP gas tank, the LP gas tank should be
properly secured in the designated tank holder under the fireplace. Do not store extra
LP gas tanks under the fireplace.
• Be sure to protect the hose and its components from any hot surfaces. It is dangerous
to allow the hose to come into contact with any hot surface.
•The LP gas tank should never be operated or stored on its side or upside down.
• Keep all parts of the fireplace clean including the burner and hose assembly. For more
information on cleaning your fireplace please refer to the “Care and Cleaning” section
of this manual.
• Do not use this fireplace if any part has been under water. Immediately call a qualified
service technician to inspect the fireplace and replace any part of the system that has
been under water.
• Do not use this fireplace for cooking.
• Do not pour water into the fireplace.
• Do not attempt to move or store this fireplace until all parts are cool.
• Always shut o the gas supply at the source and disconnect the hose when the fireplace
is not in use.
•Any alteration of this fireplace that is not specifically directed in the owner’s manual
will void the manufacturer’s warranty. This includes the use of unapproved filler materials.
4

Installation Warnings
•Minimum clearance from the fireplace to combustible materials is 48 inches (121.9 cm) on
all sides. Do not place this fireplace under any overhead structure or vegetation.
•The normal LP inlet pressure for this fireplace is 11.0” W.C. (2.74 kPa). Maximum inlet pressure
is 13.0” W.C. (3.23 kPa). Minimum inlet pressure is 11.0” W.C. (2.74 kPa).
•Do not remove the feet from this fireplace.
•Do not place the fireplace on anything that blocks or seals the gap between the fireplace and the ground.
•Do not permanently secure the fireplace in any way or to any surfaces.
•Do not bury the hose. You must be able to visually inspect the hose for damage before each use.
• The hose could be damaged if it touches hot surfaces.
Set Up Warnings
•Prior to each operation, check the hose assembly for evidence of excessive abrasion, wear or
damage. Use a handheld mirror, if necessary, to see the hose sections located below the unit.
•If the hose assembly is damaged, cracked, or cut, it must be replaced before using the fireplace.
The hose assembly must be replaced with a hose assembly specified by Real Flame.
Please contact Real Flame Customer Service at 1-800-654-1704 for assistance.
•Place the hose out of the pathways where people may trip over it. Do not place the hose
in areas where it may be accidentally damaged.
•Before each use, examine the burner and its components for dirt and debris. If cleaning is required,
use a pipe cleaning brush and compressed air. Also examine the area around the burner.
Any dirt or foreign material, such as spider webs, nests, leaves, etc., should be removed. If it is
evident that the burner is damaged, the fireplace must not be used, and the burner assembly
must be replaced. Please contact Real Flame Customer Service at 1-800-654-1704 for support.
In-Use Warnings
•NEVER LEAVE this fireplace unattended when in use.
•Do not burn solid fuels, such as charcoal briquettes, lump charcoal, manufactured logs, trash, leaves
paper, cardboard, any type of natural or treated wood, or any other materials in this fireplace.
•The use of alcohol, prescription or non-prescription drugs may impair your ability to safely
operate this fireplace.
•Always use in accordance with all applicable local, state, and national codes. Contact your
local fire department for details on outdoor burning.
•Do not use in windy conditions. Winds above 10 mph (16.09 kph) may cause the flame to extinguish.
•Some surfaces of this fireplace may become hot during use. Be careful and do not touch
surfaces until the unit has cooled.
•Do not attempt to disconnect the gas supply from the fireplace when the unit is in use.
•Do not sit on the fireplace.
5
IMPORTANT SAFETY INFORMATION

PROPANE (LP) GAS DANGERS AND WARNINGS
!WARNING
LP gas is flammable and hazardous if handled improperly. Become aware of its characteristics before
using any LP gas product. Failure to understand and follow these warnings or any directions and
warnings provided by your LP gas supplier may result in property damage, serious injury, or death.
!DANGER
An LP gas tank should never be placed on its side. Doing so may cause liquid propane to leak.
This could cause a fast buildup of LP gas and could lead to property damage, serious injury, or death.
LP Gas Characteristics
•LP gas is flammable, explosive under pressure, heavier than air and settles in pools in low
areas. Pooled gas may ignite causing a fire or explosion which could cause property
damage, serious injury, or death.
•In its natural state, LP gas has no odor. For your safety, a scent has been added.
•Contact with LP gas could burn your skin.
LP Gas Tank Information
•LP gas tanks should be filled only by a certified LP gas dealer.
•Never use an LP gas tank with a damaged body, valve, collar or footing.
•Dented or rusted LP tanks may be hazardous and should be checked by your LP gas supplier.
•The LP gas supply tank must be constructed and marked in accordance with The Specifications
for LP Gas Tanks of The U.S. Department of Transportation (DOT) or The National Standard
of Canada, CAN/CSA-B339, LP Gas Tanks, Spheres and Tubes for The Transportation of
Dangerous Goods; and Commission.
• LP gas tanks must be arranged for vapor withdrawal.
•LP gas tanks must have a listed overfilling prevention device (OPD) and a QCCI or Type I
(CGA810) LP gas tank connection.
•The LP gas tank must contain a shut-o valve as specified in The Standard for
Compressed Gas Cylinder Valve Outlet and Inlet Connection, ANSI/CGA-V-1-1977, CSA B96.
•Never attempt to attach this fireplace to the self-contained LP gas system of a camper,
trailer, motor home or house.
•Hand-turn the manual gas control valve on your LP gas tank. Never use tools. If the valve
will not turn by hand, do not try to repair it. Call a certified gas technician.
• The use of force or any attempt at amateur repair may cause a fire or explosion.
LP Gas Tank Storage and Safety
•LP gas tanks must be stored upright and outdoors in a well-ventilated area out of reach of children.
•Never store an LP gas tank in an enclosed area, such as a shed or garage. Leaking gas could build
up in these areas and may result in an explosion.
•Do not store LP gas tanks near any source of flame or ignition.
•Never store an LP gas tank in direct sunlight or where temperatures can reach 125°F (51.67°C) or higher.
•Never keep a filled LP gas tank in a hot car or car trunk. Heat will cause the gas pressure to
increase, which may open the relief valve and allow gas to escape.
•Place the dust cap on the LP gas tank valve outlet when the LP gas is not in use. Only use
the dust cap that is provided with the LP gas tank. Other types of caps or plugs may
result in leakage of LP gas.
•The LP gas tank should not be dropped or handled roughly.
6

PARTS LIST
7
ITEM JCo NUMBER QUANTITY
Fire Bowl Body N/A 1
LP Hose and Regulator 115027702 1
Black Lava Rock 100240120J 1
Protective Cover 0302A000 1
Tank Seat 115010006A 1
1
2
3
4
5
6
3
2
4
5
1
6
AA Battery N/A 1
7
7
Adjustable Feet 115010003 4

!WARNING
Failure to position the filler in accordance with these diagrams or failure to use only filler specifically
approved with this appliance may result in property damage or personal injury.
8
ASSEMBLY INSTRUCTIONS
1. Install the AA battery as shown in the diagram below.
2. Place the filler material into the burner pan by hand. To avoid clogging the burner with dust
do not dump the bag into the burner pan. Position the filler across the burner pan to a level
that is .5 inches (1.27 cm) above the burner tube. Make sure you do not block the igniter housing
with the filler material to ensure proper ignition and operation.
If using glass filler, Real Flame suggests first placing a layer of lava rock in the burner pan
to improve airflow.
Filler Material Warning
•Do not overfill the burner area with rock or glass filler; use only the specified amount. The
depth of the filler should not be more than .5 inches (1.27 cm) above the burner tube. Only
Real Flame filler products have been certified and tested for safe use with this Real Flame
fireplace. Using other filler material may result in increased popping and cracking or increased
carbon monoxide emissions.
•Do not light or use this fireplace if the filler is wet. Ensure filler is completely dry before lighting.
Intense heat can cause wet filler to explode and hit someone causing property damage,
serious injury, or death.
•Keep away from the fireplace for at least 20 minutes during initial start-up as filler could
retain moisture from manufacturing and shipping.
+
-
Igniter Housing

9
ASSEMBLY INSTRUCTIONS
2. Place the tank seat on the ground and place a 20 lb LP gas tank into the designated area
in the center. Once the tank is level and steady, tighten down the screw on the side of the
tank seat to secure the tank in place.
3. Connect the LP Gas Tank
Before connection, be sure there is no debris caught in the
collar of the LP gas tank, the regulator valve, the burner
tube, or the burner ports.
Connect the gas line to the tank by turning the connection
knob clockwise. Hand-tighten only.
Disconnect the LP Gas Tank
To disconnect the LP gas tank, make sure the valve on the
LP gas tank is completely closed.
Disconnect the connection knob by turning it counterclockwise
until it is detached from the valve.
!WARNING
Place the LP gas tank 56 inches (142.2 cm) away from the
fireplace and position the hose away from pathways or
places where it could become damaged.
Watch your step while moving between the tank and the
fireplace. Be careful not to trip on the hose.
56”
4. If you wish to enclose your LP tank in a decorative tank cover, we recommend using the
Jensen Company model 133 Tank Cover. Any enclosure used must have a 0.5" (1.27 cm)
air gap around the entire base AND at least two 7" x 1.5" openings located on two dierent
sides of the enclosure. These openings must be within 5" of the top of the enclosure. If
the propane tank leaks, these ventilation openings will allow the enclosure to vent. Not
having the proper ventilation could result in property damage, personal injury or death.
!
If the table is installed with a portion of the hose
under the table, the hose must be secured, so
that no part of the hose will be within 1” or
come in contact with the underside of the burn
pan or where the hose will not be accidentally
damaged or pinched.
Failure to secure the hose in a safe location may
result in a gas leak that could cause property
damage, injury, or death. Follow all other hose
inspection instructions listed in this manual.
WARNING
Coil near a corner that is
adjacent from the valve.
Valve
Do not coil the hose
beneath the valve.
1” The hose should not come within 1”
from the bottom of the burn pan.
56”

10
PRE-USE INSTRUCTIONS
!WARNING
Before using this fireplace, make sure you have read, understand, and are following all information
provided in this manual. Failure to follow these instructions could cause property damage,
serious injury, or death.
Checking for Leaks
1. Make a leak check solution by mixing 1 part dishwashing soap with 3 parts water in a spray bottle.
2. Make sure the control knob on the fireplace is in the “OFF” position, then connect your
fireplace to the LP gas tank and turn the tank’s valve on.
3. Spray the leak solution on the valve connections, paying particular attention to the areas
indicated by arrows in the diagrams below.
4. If bubbles appear, turn the LP gas tank o, disconnect the tank, and inspect all connections,
making sure threads are clear of debris. Reconnect the LP gas tank and retest. If you continue
to see bubbles, turn the LP gas tank o. Disconnect the hose and call Real Flame Customer
Service at 1-800-654-1704 for assistance.
5. If no bubbles appear after 1 minute, wipe away excess leak solution and proceed to
“Lighting Instructions.”
Pay close attention to the areas indicated by the arrows.