JK Audio RIU-IP User manual

JK Audio
RIU-IP™
Remote IP Interface
User Guide

ii RIU-IP Remote IP Interface
Welcome
Thank You
Thank you for purchasing the
JK Audio RIU-IP. Please read this
guide for instructions on setting
up and using your new product.
Getting Assistance
If you have any questions,
call us M-F: 8:30am-5:00pm (CT)
In the US & Canada (Toll-Free)
800-552-8346
All other countries dial:
815-786-2929
Email us at:
[email protected]
Or, check out our FAQ section
for answers to common questions.
Limited Warranty
RIU-IP is covered by a 2 year warranty
to be free from defective workmanship
and materials. To obtain service,
contact JK Audio by phone or email for
return authorization. Once authorized,
you will carefully pack and ship the
faulty product and all accessories to
us. You will pay for shipping to us and
we will pay for return back to you.
This warranty does not cover damages
due to accident, weather, re, ood,
earthquake, misuse, unauthorized
repairs or modications, or damages
occurred in shipping, only defective
workmanship or materials.
There are no expressed or implied
warranties which extend beyond
the warranty here made.

Contents iii
Overview 1
Setup 2
Applications 4
Settings 8
Compatibility 10
FAQs 12
Technical Information 14
Contents

iv
Ring Indicator for Each Line
Call, Drop, Hold, Flash
Dialing
Conference (innkeeper 2 Only)
Adjust Transmit and Receive level
per line (innkeeper 2 & 4 Only)
Auto-Answer on/o󰀨
Auto-Answer Ring Count
(innkeeper 2 & 4 Only)
Test Tone Start/Stop per Line
Master Send Conguration
(innkeeper 2 & 4 Only)
Presence On/O󰀨
(innkeeper 1x/1rx Only)
Caller Ducking On/O󰀨
(innkeeper 1x/1rx Only)
Automatic Gain Control on/o󰀨
(innkeeper 1x/1rx Only)
In the Box
Flash chip for innkeeper 2
Flash chip for innkeeper 4
36" 10-Pin RJ-50 Interface cable
Features

Overview 1
Introducing RIU-IP
The RIU-IP is a remote control interface designed for use with the JKAudio
innkeeper 1x/1rx, innkeeper 2 or innkeeper 4 digital hybrids. This unit contains a
web server which allows the user to send and receive control data through their
web browser. RIU-IP can be connected to the user’s computer NIC card for direct
control, to a switch or hub for network control, or to an Ethernet port with internet
access for control from anywhere in the world.
The Remote Port is a 10-conductor RJ-50 that connects to the Remote jack of
your JK Audio innkeeper 1x/1rx, innkeeper 2 or innkeeper 4.
The RS-232 Interface is used only as a debug port at this time. Please contact
our Technical Support department for more information.
The IP/Ethernet port is an 8-conductor RJ-45 that connects to your computer’s
NIC card, to your network switch or hub or to an Ethernet port with internet
access. There are two bi-color LEDs on this port that indicate data transfer.
Overview

2RIU-IP Remote IP Interface
Setup
1. Connect the 10-conductor interface cable (supplied) from the RJ-50 <Remote
Port> on the RIU-IP to the <Remote> jack on the back of your JKAudio
innkeeper 1x/1rx or innkeeper 2/4. Power will be supplied to the device
through this cable so no other power source is necessary.
Note: Each time the unit is powered up it will need at least 30 seconds to complete its boot-up
sequence before you can access the web browser.
There are no jumpers, switches or other user congurable options on this device. The red
LED on the circuit board only shows that the unit is receiving power through the Remote Port
connection and will not indicate when the unit is sending or receiving commands.
2. Connect a standard Ethernet cable from the RJ-45 <IP/Ethernet> port on the
RIU-IP to your network card. The IP address for this device will be assigned
initially as 192.168.1.222.
Note: Every network is di󰀨erent. Please contact you network administrator for setup assistance
if necessary. After the RIU-IP has been installed, your NetworkAdministrator will be able to
determine the current RIU-IP address if the initial static IP address does not appear valid.

Setup 3
Setup
3. You may now enter the initially assigned static IP address (or your current
IP address if it has been changed) as you type the following into your web
browser:
http://www.192.168.1.222/index.html
A pop-up box will appear asking for your User Name and Password. These
are case sensitive! Enter the following:
User Name: admin
Password: RIUIP
Please see the section on User Settings on Page 6 if you wish to change this
password. To change the IP address see the section on TCP/IP Settings on
Page 6.
Note: Any time the RIU-IP is reactivated following a power cycle, you need to close all existing
browser windows, open a new window and re-enter the URL. Clicking the “Refresh” button will
load invalid data to the hybrid.

4RIU-IP Remote IP Interface
Applications
innkeeper 1x/1rx
This diagram illustrates the Web browser as shown for the innkeeper 1x. Follow
the on-screen prompts for available features and functions. This device will
enable you to answer incoming calls or dial out to set up calls. All the features that
are on the control panel on the innkeeper 1x will be available by remote access
through the RIU-IP-1x. However, you will not be able to adjust volume levels
remotely with the RIU-IP-1x.
http://www.192.168.1.222/index.html

Applications 5
innkeeper 2 or innkeeper 4
The diagrams on the following pages show the Web browser for the innkeeper
2 and the innkeeper 4. Follow the on-screen prompts for available features and
functions.
This device will enable you to answer incoming calls or dial out to set up calls
and it will add one new feature: you can place callers on hold remotely. Other key
features that are on the control panel on the innkeeper 2 or innkeeper 4 will be
available by remote access through the RIU-IP. You will not have remote access
to the phone book or call history; you will need to manually enter each phone
number to be dialed. Please note that the Conference feature is available only on
the innkeeper 2.
Applications

6
http://www.192.168.1.222/index.html
RIU-IP Remote IP Interface

7
http://www.192.168.1.222/index.html
Applications
http://www.192.168.1.222/index.html

8RIU-IP Remote IP Interface
Settings
Conguration
This diagram illustrates the
Conguration page for the RIU-IP that
will enable your system administrator
to change settings for use with your
computer network system. Your
Network Administrator may want to
assign a di󰀨erent static (permanent)
IPAddress, or change IP addressing
to DHCP. To enter the conguration
page, enter the initially assigned IP
address (or your current IP address if
it has been changed) as you type the
following into your web browser:
http://www.192.168.1.222/cong.html
Display Current Settings
Access the conguration page by
entering the URL address as shown
on page 6. All current settings will be
displayed in the right column.
Change Current Settings
Enter the new information in the white
space provided in the left column. A
new IP address can be either static
or dynamically allocated using DHCP
and entered in the appropriate space
on the conguration page. Clicking
on the Load button will populate each
eld with previously saved information
for that section. Clicking on the Clear
button will clear each eld in that
section. If you change the Username
or Password, be sure to keep a record
of the new information.
Save New Settings
Click on the Save button at the top
of each section to save any changes
made in that section.

9
http://www.192.168.1.222/cong.html
Settings

10 RIU-IP Remote IP Interface
Compatibility
Compatibility
The RIU-IP is compatible with the innkeeper 1x/1rx, innkeeper 2 and innkeeper 4
if they are have the following minimum rmware versions found on those with the
indicated serial numbers or later:
Model Version Serial Number
innkeeper 1x V3.2.4.1 IN1X02186
innkeeper 1rx V3.2.4.1 IN1RX02749
innkeeper 2 V2.1 IN201728
innkeeper 4 V2.1 IN401719

Compatibility 11
Compatibility
Determine the Current Firmware
You can determine the current rmware version on an innkeeper 2 or innkeeper
4 by watching the display as the unit is powered on. Because all of the innkeeper
2 / 4 units shipped prior to release of the RIU-IP had older rmware, the RIU-IP
will include new ash chips for each of these units as well as instructions
for installation.
There are two methods to determine the current rmware version on an innkeeper
1x. You can connect the device to a serial port on your computer following the
instructions in your User Guide and read the rmware number on your terminal
emulator software. Or, you can remove the top cover of the innkeeper 1x and
look for the ash chip with a white sticker on top and nd the rmware version
printed on the sticker. If your innkeeper 1x/1rx needs to be upgraded, please
see the Downloads section on the innkeeper 1x/1rx page on our website at
http://www.jkaudio.com or call our Technical Support department at 800-552-8346.

12 RIU-IP Remote IP Interface
FAQs
The IP address you have
assigned to the RIU-IP is
already in use on my network
system. How do I change the
address to something else?
Please see Page 8 for more
information on accessing the
Conguration page.
Why does the RIU-IP ignore
some of my commands?
The transmission of data through the
serial port interface can be a little slow
sometimes. When commands overlap,
some may be dropped. If a command
is missed, simply repeat the command
Why do I get invalid responses
sometimes when I turn the
RIU-IP on?
The RIU-IP needs about 30 seconds
to complete its boot-up sequence. The
red LED only indicates that the unit is
receiving power. There are no visual
indicators to show when it is ready for
use so please wait at least 30 seconds
each time you energize this device
before sending commands.

FAQs 13
FAQs
Can I make a longer cable for
the Remote Port?
Yes, you can, but be aware that even
though they have the same size
connectors that will t into each of the
jacks, the Remote Port cable is not
the same as an Ethernet cable. An
Ethernet cable is an 8-conductor cable
with RJ-45 connectors. The Remote
Port uses a 10-conductor cable with
RJ-50 connectors and the connector
should be reversed on one end.
.
How do I connect to my
innkeeper from another
location, such as when I am
traveling in another state?
Talk to your computer network
administrator for remote access
instructions for your site. Once you
have access to the network, all the
other commands will function as if you
were in the same building.

RIU-IP Remote IP Interface
Technical Information
14
Specications
Control Connection: RJ-45 Ethernet port
Digital Hybrid Connection: RJ-50 (36” cable included)
RS-232 Serial Connection: DB-9 (9600, 8, N, 1)
Size: 4.7” x 3.5” x 1.125”
Weight: 1 lb.
Web Browser Compatibility
Firefox: 1.5 or higher
Internet Explorer: 6.0 or higher
Google Chrome: All

15

JK Audio
JK Audio, Inc.
1311 E 6th St.
Sandwich, IL 60548
United States
Telephone: [phone]
Toll Free: 1.800.jkaudio
Fax: [phone]
www.jkaudio.com
© 2019 JK Audio, Inc. All rights reserved.
RIU-IP™
Remote IP Interface
User Guide Version 2/25/19