Joerns P.R.O. Matt Plus Troubleshooting guide

User-Service Manual
Joerns®Support Surface
P.R.O. Matt® Plus
To avoid injury, read user’s manual before using.

2
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Important Precautions
Important Notice: The equipment must be installed
and operated in the manner for which it was intended.
Facility staff/user is responsible for reading and
understanding the product user manual and contacting
Joerns Healthcare if anything in this manual is unclear.
Joerns will not be held responsible for any injuries
resulting from failure to comply with the instructions
and precautions in this manual.
Warning: Joerns®specialty support surfaces are
designed as mattress replacement systems. The
risk of entrapment may occur when the equipment is
placed on bed frames that leave gaps of even a few
inches between the mattress and the head panel, foot
panel, and bed or side rails. The equipment is NOT to
be used when such gaps are present.
Facility staff/user is responsible for ensuring that all
mattresses properly t the bed frames. Joerns is not
responsible for the placement of its equipment on bed
frames that leave gaps between the mattress and
the head panel, foot panel or bed or side rails which
present a risk of harm to patients.
Warning: An optimal bed system assessment should
be conducted on each patient by a qualied clinician
or medical provider to ensure maximum safety of
the patient. The assessment should be conducted
within the context of, and in compliance with, the
state and federal guidelines related to the use of
restraints and bed system entrapment guidance,
including the Clinical Guidance for the Assessment
and Implementation of Side Rails published by the
Hospital Bed Safety Workgroup of the U.S. Food
and Drug Administration. Further information can be
obtained at the following web address:http://www.fda.
gov/MedicalDevices/ProductsandMedicalProcedures/
GeneralHospitalDevicesandSupplies/HospitalBeds/
default.htm.
When using the mattress system, always ensure that
the patient is positioned properly within the connes
of the bed. Do not let any extremities protrude over
the side or between the bed rails when the mattress is
being used.
Warning: Disconnect control unit hoses if surface
appears to be protruding outward. Remove patient
from surface and call a certied technician.
Danger Explosion Hazard: Do not use in the
presence of ammable anesthetics. Do not use in
the presence of smoking materials or open ame.
Air owing through the air mattress will support
combustion.
Danger: To reduce the risk of shock, adhere to the
following instructions. Failure to do so could result in
personal injury or equipment damage.
• Immediately after using the P.R.O. Matt®Plus
control unit, unplug it from its power source.
• Do not place or store the product where it can fall
or be pulled into a tub or sink.
• Do not place or drop the product into water or
other liquid.
• Do not remove the back of the control unit. Refer
servicing to Joerns Healthcare.
Warning: To reduce the risk of burns, shock, re, or
personal injury, adhere to the following instructions.
Failure to do so could result in personal injury or
equipment damage.
1. Use this product only for its intended purpose as
described in this manual. Only use attachments
and/or accessories that are recommended by the
manufacturer.
2. If this product has a damaged power cord or plug,
is not working properly, has been dropped or
damaged, or has been dropped into water, do not
operate it. For examination and repair, return the
product to Joerns.
3. Keep the control unit and power cord away from
heated surfaces, e.g. space heaters.
4. Never block the air openings of the product. Do
not place the control unit on a surface, such as a
bed or couch, where the air opening and/or lter
compartment, located on the back of the control
unit, may be blocked. Keep the air openings free
of lint and hair.
5. Never drop or insert any object into any opening or
hose.
6. Do not spill food or liquids onto the control unit. If
a spill does occur, turn off the unit, disconnect it
from its power supply and allow at least 24 hours
for drying.
7. Do not use the product outdoors, or where
aerosol-spray products are used.
8. Plug this product only into a properly grounded
outlet. Refer to “Grounding Instructions”.
9. Ensure nothing is placed on the power cord and
ensure it is not located where it can be stepped on
or tripped over.
10. Do not attempt to service the control unit. Please
call Joerns Healthcare for any service requests.
11. The therapy pad (top cover) of this product is not
air permeable and may present a suffocation risk.
It is the responsibility of the caregiver to ensure
that the patient can use this product safely.

3
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Warning: If surface appears to be protruding, unplug
hoses from control unit. Remove the patient from
surface and call a certied technician.
Save These Instructions for Future
Reference
Bed System Entrapment Information
In April 1999, the U.S. Food and Drug Administration
(FDA) in partnership with representatives from the
hospital and post-acute bed industry, including
Joerns Healthcare, national healthcare organizations,
patient advocacy groups, and other federal agencies
formed the Hospital Bed Safety Workgroup (HBSW).
The workgroup’s goal is to improve the safety of
bed frames for residents and patients in all health
care settings who are most vulnerable to the risk of
entrapment. The efforts of the FDA and the HBSW
culminated in the FDA’s release of recommended
guidelines intended to reduce the risk of entrapment,
including dimensional limits for critical gaps and
spaces between bed system components and clinical
guidance for assessment and implementation of bed
side rails in various health care settings.
Entrapment zones involve the relationship of
bed components often directly assembled by the
healthcare facility rather than the manufacturer.
Therefore, compliance is the responsibility of
the facility.
As the leading manufacturer of long-term care beds
and a frontrunner in addressing this critical issue,
Joerns Healthcare can offer you the expertise,
assistance and products to bring your facility
into compliance.
Joerns®Compliance Solutions
Matching the right bed components in order to meet
regulatory guidelines can be complex.
That is why Joerns offers a wide array of compliance
options. We assist customers in selecting compliant
accessories recommended for their specic bed
model.
Creating a Safer Care Environment
While the guidelines apply to all healthcare settings
(hospitals, nursing homes and home care), long-term
care facilities have particular exposure since serious
entrapment events typically involve frail, elderly or
dementia patients.
For More Information
To learn more about compliance options
with Joerns products, visit our website at
www.joerns.com, or contact our Customer Care
representatives at 800.826.0270 and ask for free
informational publications.
To learn more about entrapment zones, assessment
methods, and guidelines concerning entrapment,
contact Joerns Healthcare at 800.826.0270 or
consult the FDA website:http://www.fda.gov/
MedicalDevices/ProductsandMedicalProcedures/
GeneralHospitalDevicesandSupplies/HospitalBeds/
default.htm.

4
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Introduction
The P.R.O. Matt®Plus, provided by Joerns Healthcare,
is a convertible dynamic pressure reducing mattress
replacement system. Pressure redistribution and
alternating pressure therapy have been demonstrated
to reduce the risk of pressure ulcers and as being a
valuable aid in the treatment of pressure ulcers.
Warning: The risk of entrapment can arise when
equipment is placed on bed frames that leave gaps of
even a few inches between the mattress and the head
panel, foot panel, and bed or side rails. The equipment
is NOT to be used when such gaps are present. See
“Important Precautions” section of this manual.
The P.R.O. Matt Plus has a safe working load (SWL)
of 500 lbs. In the non-powered mode, the P.R.O. Matt
Plus design allows healthcare providers to provide
optimal interface pressures through controlled air cell
ination for at-risk patients and treatment for Stages
I and II pressure ulcers. In the powered alternating
pressure mode, the P.R.O. Matt Plus is appropriate
for up to uncomplicated Stage III or IV pressure ulcers
based on individual patient assessment.
Pressure Redistribution Optimization (P.R.O.)
Technology is a unique, patent pending, air control
technology. The P.R.O. Technology system requires no
adjustments or manual ination devices and features
a four-zone inner air core that automatically adjusts
to meet the needs of each patient based on body
prole and weight. The head zone remains static and
is comprised of high density foam for maximum patient
comfort while the shoulder, torso and foot zones
are optimized independently to maximize pressure
redistribution.
We have ensured that the P.R.O. Matt Plus addresses
key areas in the treatment of compromised skin:
pressure redistribution and reduction in both friction
and shearing forces.
Table of Contents
Important Precautions .............................................2
Introduction...............................................................4
Pressure Redistribution
Shear and Friction Reduction
Indications for Use ...................................................5
Pressure Redistribution
Pain Management
Features.....................................................................6
Mattress Features
ES Therapy Control Unit Features
ES2 Therapy Control Unit Features
CBC Therapy Control Unit Features
Grounding Instructions............................................7
Setup..........................................................................7
Operation...................................................................8
Non-powered Mode
Powered Modes
ES2 Control Unit
CBC Control Unit
Transport
Power Failure
Mattress Connection..............................................10
Troubleshooting ..................................................... 11
Nursing Procedures ............................................... 11
Recommended Linen
Patient Positioning and Comfort
Contractures
Incontinence
Safety Information.................................................. 11
Patient Migration
Traction
Skin Care
Bed Height
Cleaning ..................................................................12
General Cleaning
Disinfecting
Filter Cleaning
Steam Cleaning
Control Unit Cleaning
Maintenance............................................................ 12
Storage and Care.................................................... 12
Support Surface
Control Unit
System Specications ...........................................13
Weight
Dimensions
Electrical Specications
Environmental Conditions
Agency Approvals
Call for Assistance .................................................13
Warranty ..................................................................14

5
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
In the non-powered mode, the P.R.O. Matt Plus
design allows healthcare providers to provide optimal
interface pressures through controlled air cell ination
for at-risk patients and treatment for Stages I and II
pressure ulcers. In the powered alternating pressure
mode, the P.R.O. Matt Plus is appropriate for up to
uncomplicated Stage III or IV pressure ulcers based
on individual patient assessment.
Pain Management
AIDS Arthritis
Oncology
The P.R.O. Matt Plus provides uniform distribution of
weight over a wide surface area, which redistributes
pressure over bony prominences providing a
comfortable, soft, gentle therapy surface to lie on. For
patients experiencing severe pain and discomfort due
to pressure and/or positioning limitations, consider the
P.R.O. Matt Plus as an adjunct to pain management
interventions.
Note: The above are conditions and diagnoses
for which the P.R.O. Matt Plus may be indicated.
Occasionally, there are orthopedic and neurological
patients that require body positioning to be maintained
in specic alignment. The P.R.O. Matt Plus has
safety features and an inner therapy core to prevent
deation of the therapy cells and to keep your patients
in otation at all times. However, in the event of a
puncture or malfunction, the therapy cells may deate
and not provide the necessary alignment. The use
of the P.R.O. Matt Plus for these patients should be
considered on an individual basis and discussed with
the attending physician.
Pressure Redistribution
P.R.O. Matt®Plus is a convertible dynamic pressure
redistribution mattress system that has three modes
of operation: non-powered, alternating pressure and
powered (static therapy). The alternating and powered
(static therapy) modes require the use of an optional
control unit (ES, ES2 or CBC). The non-powered
mode requires only that a control unit not be attached
and that any external hoses are disconnected from
the mattress. In the non-powered mode, P.R.O. Matt
Plus functions as a dynamic pressure redistribution
mattress.
The alternating mode provides active pressure
redistribution by alternating pressure between adjacent
therapy cells.
Maximum pressure redistribution is achieved through
the delivery of a specic amount of air to each therapy
cell, which distributes the patient’s weight evenly over
a wide surface area providing a favorable interface
pressure prole.
Shear and Friction Reduction
Shearing occurs when the skin is stationary in relation
to the support surface, while the underlying tissues
and vessels are stretched and damaged. When a
patient’s skin rubs against another surface, the result
is friction. The P.R.O. Matt Plus therapy cover is
constructed of a breathable, non-plasticizing/moisture
proof nylon with a scratch resistant rubber backing
with low friction and shear properties to protect the
patient’s skin from these damaging forces.
Indications for Use
Pressure Redistribution
Pressure Ulcers Rehabilitation
Neurology Dermatology
Burns Amputations
The selection of a pressure redistribution surface
should be based on each individual patient’s clinical
condition or diagnosis and co-morbidities. The P.R.O.
Matt®Plus provides average pressure readings well
below capillary closure levels and allows for adequate
perfusion to promote healing.

6
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Features
Mattress Features
• Four-zone (head, shoulder, torso and foot) dynamic
pressure redistribution prole with 15 cell internal
design which automatically adjusts to each patient’s
body prole and weight
• The head zone remains static and is comprised of
high density foam for maximum patient comfort while
the shoulder, torso and foot zones are optimized
independently to maximize pressure redistribution
• Dynamic, non-powered mattress easily converts
to alternating and powered modes with connected
control unit (ES2, or CBC)
• Automatic re-ination of air zones through P.R.O.
Technology after patient removal - no adjustment or
manual ination required
• Viscoelastic one-inch foam topper provides
maximum pressure redistribution, patient support
and increased comfort
• Integrated foot zone helps to protect delicate
heel area
• The surrounding rm perimeter provide stability
during patient care and transfer and helps support
patient safety
• Five-inch deep internal cells are specially designed
for automatic re-ination without the use of a
powered system
• Therapy cover is constructed of a breathable,
non-plasticizing/moisture proof nylon and aids in the
prevention of friction and shearing. Optional stretch
cover available.
• Scratch resistant rubber backing
• Internal non-kinking hose sets
• Top cover is stain and odor resistant and is treated
with a highly effective bacteriostatic agent to inhibit
the growth of bacteria and fungus
• Internal fully enclosed re barrier meets BFD IX-11
and 16CFR Part1633 ammability standards
• 500 lbs.* SWL
ES2 Therapy Control Unit Features
• Three therapy modes of operation: Autorm,
Therapy, and Alternate
• Autormmode provides maximum air ination
designed to assist both patients and caregivers
during patient care and transport
• Autormsafety feature automatically returns to
Therapy mode after approximately ten minutes in the
Autorm mode
• Therapy mode is a static pressure redistribution
mode
• Alternate mode alternates the air pressure in
adjacent cells throughout the mattress (excluding the
head section)
• Three alternating pressure cycle times: 5, 10, and
15 minutes
• Five Comfort Adjust settings provide the ability to
increase or decrease the general rmness of the
P.R.O. Matt Plus mattress
• Quick disconnect hoses allow easy setup and CPR
release
• Compact lightweight control unit is quiet and energy
efcient
• Crisp, easy to read graphics for intuitive set up and
therapy control
CBC Therapy Control Unit Features
• Therapy modes of operation: Alternate and
Static powered
• Alternate feature alternates the air pressure in
adjacent cells throughout the mattress (excluding the
head section)
• Static mode is a static pressure redistribution mode
• Ten Comfort Adjust settings to maximize patient
compliance and promote healing
• Static powered mode is a static pressure
redistribution mode
• Quick disconnect hoses allow easy setup and CPR
release
• Integrated swing out brackets for afxing to most
bed types
• Compact lightweight control unit is quiet and energy
efcient
• Crisp, easy to read graphics for intuitive set up and
therapy control
*Mattress weight capacity only; total weight must not exceed bed
framemanufacturers’speciedloadcapacity.

7
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Grounding Instructions
Warning: Use a properly grounded, three-prong, 120V
AC outlet for this product. Failure to use a grounded
outlet could result in personal injury or damage to
equipment or house wiring, including risk of re. A
qualied electrician should be contacted to correct the
wiring and ensure a properly grounded outlet.
Before installing this product, have the electrical
system checked to make sure the electrical circuits
and the electrical service are properly grounded.
Having a three-prong outlet does not necessarily
mean it is grounded. Sometimes two-prong outlets are
replaced with a three-prong type even though there is
no ground wire.
There is always a chance of a loose connection or
poor installation of a ground wire that causes the loss
of proper ground at the outlet. Inadequate grounding
at electrical outlets can occur even if there is a
ground wire. Wires can become loose over time at the
connection to the outlet.
Note: To install new wires on a circuit requires a
qualied electrician.
How to Determine if Outlet has the Proper
Grounding
Most hardware stores sell circuit testers (Figure 1) that
can be used to test an outlet for proper grounding.
The tester plugs into an outlet and by observing
the indicator lights you can determine if the outlet is
properly grounded. For a higher level of assurance, an
electrician should be requested to thoroughly test the
electrical system with more reliable equipment.
If repair or replacement of the cord or plug is
necessary, please contact Joerns Healthcare for
assistance.
Setup
Warning: For important precautions, see page two.
Caution: Do not place the control unit on the oor.
Position the power cord to keep personnel from
tripping over it.
1. Remove the existing mattress from the bed.
2. Place the P.R.O. Matt®Plus mattress with the logo
at the foot end of the bed.
3. Allow the mattress to sit for ve to ten minutes so
that the P.R.O. Technology valve can adjust the
pressure in any internal cells that may have been
deated during storage or shipment.
4. Place the patient on the mattress.
5. Connect a control unit (ES, ES2, or CBC) if
powered therapy is preferred. Be sure to follow
the directions for selected control unit. Set the
preferred mode of operation and comfort setting.
6. It is recommended that you periodically remove
the patient from the mattress for ve to ten
minutes so the P.R.O. Technology valve can
re-inate cells that have lost air through natural
diffusion.
7. If the therapy is changed from powered to non-
powered mode be sure to disconnect the hoses at
the mattress so that the non-powered mode can
function properly.
Figure 1

8
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Operation
Warning: For important precautions, see page two.
Caution: The patient’s head should be positioned in
the center of the top section of the mattress. When
using the mattress system always ensure that the
patient is positioned properly within the connes of the
bed. Do not let any extremities protrude over the side
or between the bed rails when the mattress is being
used.
Non-Powered Mode
The P.R.O. Matt®Plus in its non-powered mode is a
dynamic pressure redistribution mattress replacement
system consisting of four zones: the head, shoulder,
torso and foot. The head zone remains static and
the shoulder, torso and foot zones are connected
to the P.R.O. Technology valve that allows air to
automatically be drawn into the cells in order to
provide the optimal amount of support for each zone.
Based on the average patient’s body weight
distribution, the volume of air in each of these zones
was developed to provide the precise amount of air/
foam mix to ensure optimal clinical outcomes, with
average pressure readings well below capillary closure
levels.
Over a period of time the air in the therapy cells will
naturally diffuse and the cells will deate when a
patient is lying on the mattress. The P.R.O. Technology
requires regular opportunities to recalibrate the
therapy cells, as the air in the cells will naturally diffuse
over time and the cells will deate as the patient
lies on the mattress. Time off the mattress, such as
that during normal activities of daily living, as well as
standard patient turning and repositioning schedules
and protocols, allows the system to fully engage the
P.R.O. Technology to recalibrate the air in the therapy
cells.
Powered Modes
Patient Comfort Controls and Monitoring
The P.R.O. Matt Plus converts to an alternating
pressure redistribution system when connected to a
control unit. By adding the optional ES2 control unit,
the P.R.O. Matt Plus has three pressure redistribution
modes: Autorm, Therapy, and Alternate. By adding
the optional CBC control unit, the P.R.O. Matt Plus
has two pressure redistribution modes: Alternate and
Static.
ES2 Control Unit (Figure 3)
The ES2 Control unit has three therapy modes:
Autorm, Therapy, and Alternate.
• Autorm: The Autorm light illuminates when in
Autorm mode. The mattress is manually inated
and can be used for patient transfer, or for a
specic patient procedure where a rm mattress is
preferable. The unit is designed to return to Therapy
mode after approximately 10 minutes in the Autorm
mode. This feature ensures the patient is not left in
the Autorm mode for an extended period of time.
• Therapy: The Therapy light is illuminated when in
Therapy mode. This mode should be used along
with the Comfort Adjust keys to increase or decrease
the general rmness of the P.R.O. Matt®Plus
mattress.
• Alternate: The Alternate light is illuminated when
in the Alternate mode. The pressure automatically
alternates between adjacent cells. The alternate
frequency is carried out at preset time intervals set
by the Cycle Time key.
Power Button
Power button is used to turn the power on and off.
Standby Light
The Standby light illuminates when the unit is initially
plugged in, indicating power is available. If the unit is
turned off by pressing the Power button, the Standby
light re-illuminates. If the Standby light illuminates
without a caregiver pressing the Power button, it
indicates that there has been a power interruption and
the therapy control unit is ready to be turned back on.
Press the Power button and reset the preferred mode
of therapy and comfort level.
Mode Selection
The Mode key is used to place the control unit in one
of the desired modes of operation.
Figure 3

9
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Comfort Adjust
The Comfort Adjust buttons are located in the center
of the control panel. Use the up and down keys to
increase or decrease general rmness in the mattress.
Lockout
The unit is designed to lockout all the adjustment
controls after the patient has been positioned correctly.
Approximately three minutes after the last button is
pushed, the Power light begins to ash indicating
Lockout is enabled. This feature is to prevent any
unauthorized changes to the patient settings. To
unlock and make adjustments to the settings, press
both of the up and down Comfort Adjust arrows
at the same time. Lockout mode will return after
approximately three minutes of inactivity.
Cycle Time
When the unit is placed in Alternate mode, the ve
minute time light illuminates and the mattress therapy
cells will alternate in pressure on a ve minute cycle.
The cycle times can be adjusted to 10 minute and 15
minute intervals by pressing the Cycle Time key.
CBC Control Unit (Figure 4)
The CBC control unit has two therapy modes:
Alternating and Static.
• Powered Static: Used along with the rm/soft
dial to increase the general rmness of the P.R.O.
Matt®Plus mattress. After a period of 0-5 minutes,
the amber mode switch will illuminate when in the
powered Static mode.
Note: The very softest setting in the Powered Static
mode is still rmer than the non-powered mode of the
P.R.O. Matt Plus mattress.
• Alternating: The pressure automatically alternates
between adjacent therapy cells throughout the
length of the P.R.O. Matt Plus mattress on a ten
minute cycle.
Power
The green Power switch is used to turn the CBC
control unit on and off. When in the on position, the
Power light is illuminated.
Mode Selection
The Mode switch is used to place the control unit in
either the Powered Static or Alternating modes.
Comfort Adjust
The Comfort Adjust dial is located on the left side
of the control panel. The CBC control unit can be
customized to meet individual patient needs within a
therapeutic window. Use the comfort dial to increase or
decrease pressure in the mattress.
Low Pressure Alarm
The Low Pressure light will illuminate if there is not
enough pressure in the inner air cells. If this occurs,
check the hose connection to the mattress to ensure
the hoses are tightly connected without air leakage.
The Therapy Pressure light indicates the system has
the appropriate amount of pressure in the system.
Transport
Patients being transported on the P.R.O. Matt Plus
mattress should be transported in the non-powered
mode of operation.
• Turn the control unit off
• Disconnect the air hoses from the mattress inlet
valve
• Unplug the power cord from line power
After transport, if powered therapy is desired,
reconnect hoses and system power according to setup
instructions.
Power Failure
In case of an extended power failure, the P.R.O. Matt
Plus mattress system should be disconnected from
the control unit. The patient can be left on the mattress
which will force out air from the internal alternating
cells. In the non-powered state, the mattress
will continue to function as a dynamic pressure
redistribution mattress replacement system.
Note: ES2 Control Unit Only: In the event of a power
failure, if power is restored within approximately one
hour, the control unit will return to previous settings.
If the duration of a power failure extends beyond an
hour, the control unit will default to Standby mode
when power is restored.
Figure 4

10
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Mattress Connection
All of the control units have a hose set permanently
mounted to the side of the control unit. The connector
that attaches to the mattress has three ports. The
left and right are of the same connector type and are
interchangeable. The center connection is different
and must be connected to the center port.
To disconnect the control unit from the mattress, locate
the ports at the foot end of the mattress (Figure 5).
Disconnect the hose set by pressing down and pulling
the left and right connectors (Figure 6). Repeat with
the middle connector to fully disconnect the mattress
from the control unit (Figure 7).
Note: If the control unit is not powered for a long
period of time, the connector should be disconnected
from the P.R.O. Matt®Plus mattress and the control
unit should be stored (see “Storage and Care”
section).
The hose set features a pressure relief valve that
ensures optimal system ination from user or system
induced pressure failures (Figure 8).
Troubleshooting
P.R.O. Matt Plus surface is not alternating or
increasing in pressure:
1. Ensure the hose connection from the therapy
mattress system (mattress) to the control unit is
securely connected.
2. Verify that the control unit is in the Alternating
mode.
3. Ensure that the control unit is plugged into an AC
outlet.
4. Ensure that the Power light is illuminated.
5. Please contact Joerns Healthcare at
800.826.0270 if problem persists.
Nursing Procedures
Recommended Linen
Based upon the patients specic needs, the following
may be utilized:
• Draw or slide sheet to aid in positioning and to
further minimize friction and shearing
• Incontinence barrier pad for patients incontinent of
urine and/or stool, and patients with heavily draining
wounds
• Top sheet, blanket and/or bedspread as needed for
patient comfort
• Minimal padding between the patient and the
surface to provide optimum performance
Figure 5
Figure 6
Figure 7
Figure 8

11
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Patient Positioning and Comfort
General Repositioning
Patients should be turned and repositioned per an
individual turning schedule or per facility policy.
If it is not contraindicated, it is desirable to keep the
back section of the bed in the at position to provide
optimal pressure redistribution and minimize the risk of
shearing injuries.
Elevating Patient into Sitting Position
The special properties of the P.R.O. Matt Plus reduce
the opportunity for shear and friction that may occur
when raising the back section of other beds systems.
As with any surface, sliding can be expected;
therefore, patients should be repositioned after
elevation. The knee gatch or knee section of the bed
may be elevated rst, to help prevent the patient from
sliding when the back section is elevated.
Contractures
Contractures and foot drop are a concern for all
bedridden and immobilized patients. Physical therapy
and any prescribed exercises may be performed on
the P.R.O. Matt®Plus as is done on any traditional
hospital bed.
Incontinence
Moisture against the skin surface leads to maceration,
or softening of the tissues. To prevent maceration, we
recommend you use an incontinence barrier pad to
absorb the excess moisture.
In the event of incontinence or excess drainage, you
should wipe off the excess uid from the bed surface.
Safety Information
Patient Migration
Specialty bed products are designed to redistribute
pressure and reduce the shearing/friction forces on
the patient’s skin. The risk of gradual movement and/
or sinking into hazardous positions of entrapment and/
or inadvertent bed exit may be increased due to the
nature of these products.
Traction
With any traction or unstable fractures, maintain
physician-directed angle of articulation and guard
against risks of patient migration or inadvertent
deation of patient surface.
Skin Care
Monitor skin conditions regularly, particularly in areas
where incontinence and drainage occur or collect.
Early intervention may be essential to preventing
serious skin breakdown.
Bed Height
To minimize the risks of falls or injury, the mattress
support platform should always be in the lowest
practical position when the patient is unattended.
Make sure areas under and around the frame are clear
of objects, persons and parts of body before adjusting
height.
Cleaning
Warning: Unplug the control unit from its power
source. Failure to do so could result in personal injury
or equipment damage.
Warning: Do not expose the mattress or control unit to
excessive moisture that would allow for liquid pooling.
Personal injury or equipment damage could occur.
Caution: Do not use harsh cleansers/detergents, such
as scouring pads and heavy-duty grease removers, or
solvents, such as acetone. Equipment damage could
occur.
General Cleaning
If there is no visible soilage with possible body uids,
we recommend that you clean the mattress system
with a mild detergent and warm water. If disinfection
is desired, you may use a combination cleanser/
disinfectant as explained in “Disinfecting”.
1. Patient care equipment that does not come in
direct contact with the patient requires only low-
level disinfection. Wiping surfaces with a properly
prepared detergent/disinfectant carries out low-
level disinfecting.
2. Processing of dirty patient care equipment should
take place in a designated area away from clean
or sterile supplies and food preparation areas.
3. Detergent/disinfectants should not be mixed with
other germicides or detergents. Using the proper
dilution ensures the most effective killing power of
the disinfectant.
4. Patient care equipment that is used in isolation
areas should be disinfected in accordance with all
internal policies and procedures regarding such
equipment.

12
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Disinfecting
When there is visible soilage and between patients,
we recommend that you disinfect the unit and mattress
with a tuberculocidal disinfectant. Disinfectant should
be registered with the Environmental Protection
Agency (EPA).
1. Use rubber gloves and eye protection
2. Prepare detergent/disinfectant (registered by EPA
as hospital disinfectant) solution according to
instructions on label for correct use-dilution
3. Thoroughly wipe down entire mattress
4. Remove gloves and dispose; wash hands
Filter Cleaning
When using an optional control unit, check the air
lter on the rear of the unit regularly for buildup of
dust/dirt. If buildup is visible, turn off the control unit
and disconnect the power cord from the wall outlet.
Remove the lter by grasping the lter and pulling
outward. Replace with a new lter. Ensure the
replaced lter covers the entire lter region.
Hand-wash the removed lter in warm soapy water
and allow to air dry. When dry, store the lter in a safe
place for the next lter maintenance.
Steam Cleaning
Do not use any steam cleaning device on the unit.
Excessive moisture can damage mechanisms in
this unit.
Do not use any steam cleaning device on the mattress.
Excessive moisture can damage mechanisms in this
mattress.
Control Unit Cleaning
Wipe off dust. If necessary, clean the housing exterior
with a disinfectant solution or a mild detergent and a
damp cloth, then wipe dry. Wipe power cord.
Maintenance
Warning: Only authorized personnel trained by Joerns
Healthcare should perform preventative maintenance.
Preventative maintenance performed by unauthorized
personnel could result in personal injury and/or
equipment damage.
Any maintenance done without Joerns Healthcare’s
authorization will void any warranties on this product.
Storage and Care
Support Surface
• Thoroughly wipe down outside of the support
surface as described in previous section and allow to
air dry prior to storage.
• Cover with plastic and return to storage area. It is
recommended not to fold the mattress and to avoid
storage of the mattress other than in a
at format.
Control Unit
The permanently mounted hoses may be stored using
the included hose management strap.
The power cord may be wrapped around the unit for
convenience. Wrap the unit in a plastic bag for dust
resistance, then store the unit in an area appropriate
for an electronic medical device.
Note: When the product is not in use, store the power
cord properly. Failure to do so could result in personal
injury.
*Mattress weight capacity only; total weight must
notexceedbedframemanufacturers’speciedload
capacity.

13
Joerns® Support Surfaces
P.R.O. Matt® Plus
© 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Environmental Conditions
Operating Conditions:
Ambient temperature: +10°C to +40°C
Relative humidity: Non-condensing
Storage And Shipping Conditions:
Ambient temperature: 10ºC to +40ºC
Relative humidity: Non-condensing
Agency Approvals
Internal Fire Barrier
• Boston Fire Department BF IX-11 Mattress Fire Test
• Federal Fire Standard 16 CFR Part 1633
ES2 Control Unit
• UL Classied: UL 60601-1 CAN/CSA C22.2
No. 60601-1
• Units manufactured prior to 1/1/10 are UL listed
Medical and Dental, UL 544
CBC Control Unit
• UL Classied: Medical Electrical Equipment,
UL 60601-1
• UL Classied per Canadian standard: Medical
Electrical Equipment, CSA C22.2 NO. 601.1
UL Classication refers to the power unit only, not the
complete mattress replacement system.
Call for Assistance
If you have any questions or require service on a
Joerns product, please call Joerns Healthcare at
800.826.0270.
System Specifications
Weight
Mattress......................................24.5 lbs. (11 Kg)
Maximum weight capacity*:.......500 lbs. (227 Kg)
ES2 Control Unit................................7 lbs. (3 Kg)
CBC Control Unit.........................4.2 lbs. (1.9 Kg)
Dimensions:
Mattress
36" (91cm) W x 80" (203cm) H x 7" (18cm) D
36" (91cm) W x 84" (213cm) H x 7" (18cm) D
42" (107cm) W x 80" (203cm) H x 7" (18cm) D
ES2 Control Unit
7.5" (19cm) W x 12.25" (31cm) H x 5.5" (14cm) D
CBC Control Unit:
11.18" (28cm) W x 5.6" (14cm) H x 3.5" (9cm) D
Electrical Specifications
ES2 Control Unit
US....................................... 120V AC, 60Hz, 0.6A
CBC Control Unit
US............................................... 120V AC, 60 Hz

Post Acute, Acute, HomeCare
2430 Whitehall Park Dr. Ste 100
Charlotte, NC 28273
(P) 800.826.0270
(F) 800.457.8827
VA/Government
19748 Dearborn Street
Chatsworth, CA 91311
(P) 800.966.6662
(F) 800.232.9796
Canadian Ofce
1000 Clarke Rd. Ste 6
London, ON Canada N5V 3A9
(P) 866.546.1151
(F) 519.451.8662
United Kingdom and
Other Countries
[phone]
[phone]
Netherlands
[phone]
[phone]
www.joerns.com • email: [email protected] © 2013 Joerns Healthcare • 6110051 RevG • 13-2358
Joerns Healthcare (Joerns), warrants the P.R.O.
Matt Plus mattress to be sold free from defects in
workmanship and materials, under normal and proper
use, for a period of ve (5) years. The cover warranty
period is one (1) year. Damages arising from improper
use will not be covered by this warranty.
The ES2 and CBC control units will be covered for a
period of one (1) year.
Improper use is dened as those caused by:
• Burns
• Chemical
• Needle punctures, cuts or abrasions
• Excessive loads
• Staining
• Negligent or excessive usage
• Improper maintenance, handling and/or cleaning
• Failure to use in the manner indicated in the P.R.O.
Matt Plus user manual
Any modication, repair or alteration done to the
P.R.O. Matt Plus that was not authorized in writing by
Joerns Healthcare will void this warranty.
Joerns will pay shipping and handling costs incurred in
relation to this warranty for the period of one (1) year.
Thereafter, those fees will be the sole responsibility of
the purchaser. Any claims must be submitted to Joerns
in writing within the dened warranty period.
Joerns reserves the right to repair or replace the
mattress or mattress components free of charge
during the warranty period. Substituted components
will be of equal or greater quality. No returns,
allowances, credits, discounts, charge-backs or other
deductions will be made without Joerns’s prior written
authorization.
This warranty is the only warranty applicable to the
P.R.O. Matt Plus and there are no other warranties,
expressed or implied, and no one other than Joerns
has the authority to modify this warranty.
Joerns liability will not exceed the purchase price (plus
any shipping/handling fees) of the mattress. Joerns
disclaims any liability for consequential damages
arising from a breach of this warranty.
All warranty claims must have an assigned Joerns
Return Authorization (RA) number. Returned products
are subject to inspection. It is the sole discretion of
Joerns personnel to determine if the claim is billable,
or a non-charge warranty replacement.
Note to Purchaser: please be advised that some
fabric will stretch and all foam (regardless of chemical
composition) and padding will compress during the
productlifecycle.Thisisnormalandisnotincluded
in this or any other warranty applicable to this
product.TheP.R.O.MattPluswarrantyisvoidifthe
manufacturer’stagisremovedfromthemattress.
Joerns Healthcare Warranty Program
for P.R.O. Matt®Plus Support Surfaces