Joled A19025300 User manual
Dongle for glancy
A19025300
（Dongle Q)
Operation manual
Note, cautions, warnings
Throughout this instruction, there is the text having an icon. These sentences
contain note, cautions, or warnings and are used as follows:
Warning
This icon shows how a person can be injured and how to avoid that problem.
Some warnings appear in a different format and may not have icons. In such
cases, the specific presentation of the warning is required by the relevant
regulatory body.
Caution
This icon indicates information that avoids hardware damage or data loss.
Note
This icon provides important information and tips to help you get the most
out of your dongle.
Important
Be sure to read this instruction manual and usage instructions carefully before
use, and use it correctly. To connect the dongle to the monitor, see the
monitor opereation manual.
1
1. Important items....................................................................2
1.1 Safety precautions and maintenance.................................................2
1.2 Disposal of products and packing materials........................................3
2. Use of the dongle...................................................................4
2.1 Packaged items and remote controller...............................................4
2.2 Set up...........................................................................................5
2.3 Setting menu list............................................................................8
3. Technical specification.........................................................11
4. After-sales service and product warranty.............................13
5. Troubleshooting and FAQ.....................................................14
5.1 Troubleshooting...........................................................................14
5.2 FAQ............................................................................................15
Trademark
•HDMI, High-Definition Multimedia Interface, and HDMI logos are trademarks
or registered trademarks in the United States and other countries.
•Google, Android, Google Play, Android TV, and other marks are trademarks of
Google LLC. Google Assistant is not available in certain languages and
countries. Availability of services varies by country and Language.
•Dolby, Dolby, Dolby Atmos, Double D Symbol and AAC are trademarks of
Dolby Laboratories.
•Bluetooth®is a registered trademark of Bluetooth SIG.Inc..
•Wi-Fi is a registered trademark of the Wi-Fi Alliance.
•glancy and J-GARO are trademarks of JOLED Inc..
•Other system and product names mentioned in this document are generally
registered trademarks or trademarks of each development manufacturer.
Some text do not include the TM and ® marks.
•All rights not specified in this document belong to their owners.
Copyrights and portrait rights
•Content copyrighted by third parties, such as text, images, music, software,
etc. obtained by customers from websites on the Internet using this product,
may not be reproduced, modified, publicly transmitted without permission
from the copyright holder, except in cases where copyright is recognized
under the Copyright Act, such as reproductions or citations for private use.
•Please note that shooting or recording may be restricted for demonstrations,
performances, exhibits, etc., even for private use.
•In addition, please refrain from publishing portraits of others without the
consent of the person without the consent of the person using this product to
an unspecified number of people without the consent of the person in
question, as it may infringe the portrait right.
Table of contents
2
1. Important items
This manual is for everyone who uses
dongles that are attached to and used on
JOLED monitor glancy. Please read this
user manual carefully. Contains
important information and notes about
working with dongles. JOLED warranties
apply when the product is properly
handled and operated according to the
intended use and presented with the
original invoice or receipt indicating the
date of purchase, place of purchase,
model and product serial number.
Caution during operation
•Do not directly expose yourself to direct
sunlight or very strong light. Also, do not
place near the heat source. If left in such
an environment for a long time, the
dongle can be damaged.
•Do not expos your device to rain or
moisture to prevent fire or electric shock.
•Do not try to open the dongle to avoid the
risk of electric shock.
•If the unit fails, the dongle must be
repaired by a qualified technician. The
user cannot repair parts of this unit.
•To prevent the accumulation of internal
heat, Make sure there is nothing near the
ventilation window on the monitor's
dongle cover.
•Protect the dongle from high
temperatures, humidity, water and dust.
•Do not place objects (such as liquid-
filled objects or candles) nearby that
may damage the dongle.
•Keep the oil away from the dongle.
The plastic cover of the dongle may
be damaged and may not be covered
by the warranty.
•If you disconnect the USB-OTG cable
and turn off the dongle, wait 6
seconds before connecting the USB-
OTG cable for normal operation.
•Please do not use anything other
than the included cable that you
have allowed to use. If it is lost or
not included, please contact the
service center.
•Do not cause severe vibrations or
strong shocks on the dongle during
operation.
Maintenance
•Oil-based cleaning solutions can damage
plastic parts. In addition, damage caused
by this liquid may not be covered by the
warranty.
•If you do not use it for a long time,
remove the dongle from the monitor.
•When cleaning the dongle, unplug the
USB-OTG cable and clean it with a soft,
dry cloth. Do not use organic solvents
such as alcohol, acetic acid, chlorine or
ammonia-based liquids.
•If the dongle gets wet, wipe it with a dry
cloth as soon as possible.
•If foreign objects or water enter the
dongle, turn off the power immediately
and unplug all cables.
•To use the dongle longer, use it in the
following temperature and humidity
locations.
Temperature : 0-32°C（32-90°F）
Relative humidity : 10-80%
Note
If the dongle does not work
properly, or if you follow the
instructions in this manual but do
not know the procedure, please
contact the service center.
Warning
Any operation, adjustment, or procedure other
than those specified in this instruction manual
may result in an electric shock, electrical
hazard, or mechanical hazard.
1.1 Safety Precautions and
maintenance
3
1.2 Disposal of products and
packing materials
Disposal of electrical and
electronic equipment (WEEE）
In the European Directive
2012/19/EU, which manages used
electrical and electronic equipment,
this marking of the product or its
packaging indicates that the product
cannot be disposed of with regular
household waste. You are responsible
for disposing of this equipment
through the collection of the disposal
of designated electrical and electronic
equipment. Please contact your local
government, the waste disposal
agency that provides services to your
home, or the store where you
purchased the product to dispose of
such electrical and electronic
equipment.
All excess packing materials are
omitted. We do our best to make it
easy to separate packages into mono
materials.
For local regulations on how old
monitors and packaging are disposed
of, contact your local government or
the waste disposal authority that
provides services to your home.
4
2. Use of the dongle
2.1 Packaged items and remote controller
1
２
３
４
❶Dongle
❷Quick guide(English)
❸Remote controller
❹Battery for remote controller
(1) Packaged items
(2) remote controller
Please insert the attached battery paying
attention to +/-.
③
⑪
⑫
④
⑥
⑧
⑩
⑭
⑬
⑯
⑮
⑦
②
①
③
④⑤
⑥
⑦
⑧⑨
⑩
⑪
⑫
⑯
⑬
⑭
⑮
⑰
⑱
⑲
⑳
㉑
㉒
No Function
①Power
②Input Select
③Google Assistant
④Watch list
Browse menus in each application
⑤Setting
⑥Up
⑦Down
⑧Left
⑨Right
⑩Decision
⑪Back
⑫Home
⑬Mute
⑭Volume up
⑮Volume down
⑯Program guide
Only compatible apps such as Live channel
⑰Program up
⑱Program down
⑲YouTube
⑳prime video
㉑NETFLIX
㉒J-GARO
5
2.2Set up
(1)Press the ①power button on the dongle remote controller and pair the
remote controller according to the pairing instruction screen.
Startup screen Pair the remote controller
according to the pairing
instruction screen.
(2)Set up according to the guidance screen
Select language Skip and set with
remote controller
Sign in
(Google Account)
Agree to the terms Agree to Google Services
Connect to Wi-Fi
(5GHz band recommended)
Input ID for sign in
Input network pw
Input pw for sign in
* If you receive a FW update notice, please update accordingly.
6
Set device name Select applications to
be installed initially.
Your Dongle Qis powered
by Android TVTM
Make USB drive to
device storage
Format USB drive
Transfer data to
USB drive
Home screen boots. You can enjoy various
applications such as J-GARO, VOD and etc.
J-GARO and each VOD may require a
separate contract by the customer.
Get apps from Google Play Talk to the Google Assistant Cast to your TV
Select ”Not now”
(No settings required here)
7
Note
To enjoy voice such as VOD, please purchase Bluetooth speakers which supports voice
codec SBC or AAC.
Select Remotes &
Accessories
After turning on the
speaker pairing mode,
select Add accessory
Search speakers, and
appear speaker name
Select Pair Connecting Connect completed
Select device preference Select storage
Note
Confirm USB drive to be device storage.
Confirm USB drive to be
device storage.
8
2.3Setting menu list
menu contents
Network & Internet Wi-Fi setting／Add new net wok／Ethernet／
Proxy settings/IP settings
Account & Sign In Add account
Apps
Recently opened apps Shows all recently opened apps.
See all apps Display installed apps.
App permissions Set the permission to the app of the
displayed function.
Special app access Set the displayed functions for each app.
Security & restrictions Permit or confirm of apps of unknown source.
Device
Preference
About
System update Check a system update.
Device name Change the device name and set any name.
Factory reset Return to factory default mode.
Status Check IP address, MAC address, Bluetooth
address, serial number and operating time.
Legal information
Check the open source license, Google Terms
of Service, system web view license, and
advertising information.
Model Model name (Dongle Q) is displayed.
Version OS version is displayed.
Android security patch level The date of the security patch is displayed.
Kernel version Kernel version is displayed.
Build Build Number of OS is displayed.
SELinux status The application details are displayed.
Netflix ESN Netflix ESN is displayed.
Dongle Q SW version Dongle firmware version is displayed.
Date &
time
Automatic date & time Use network provided time. OFF setting is
available.
Set date Set date in case of OFF setting.
Set time Set time in case of OFF setting.
Set time zone Set time zone.
Use 24-hour format Select 24-hour format or 12-hour format.
Language Select language.
Keyboard
Current keyboard Gboard is displayed.
Gboard Settings Current version is displayed.
Language Current language is displayed. Available to
select another language.
Terms of service Terms of service web page is displayed.
Privacy policy Privacy policy web page is displayed.
Open source licenses Open source licenses pages are displayed.
Share usage statistics Select to share or not.
Manage keyboards Select Google voice typing and Virtual
Remote Keyboard.
9
menu contents
Device
Preference
Sound System sound Select to use or not system sound.
Select formats Select Auto or None.
Storage
Internal shared storage and additional storage
are displayed.
Home
screen
Customize channels Make various settings for the application on
the home screen.
Enable video previews Select ON or OFF.
Enable audio previews Select ON or OFF.
Set up Move to account additional screen.
Reorder apps Change the order of apps on the home screen.
Reorder games Change the order of game apps on the home
screen.
Android TV Home Licenses are displayed.
Android TV Core Service Licenses are displayed.
Google
Assistant
ON ON / OFF can be set.
Accounts Accounts are displayed.
View permission The permissions will be displayed if sign in
from sign in screen.
Searchable apps Select the app to display in the search results.
SafeSearch filter Select ON or OFF of Safe Search.
Open source licenses License lists are displayed.
Chromecast
built-inTM
Let others control your cast
media Select Always or While casting or Never.
Open source licenses License lists are displayed.
Version number Version number is displayed.
Serial number Serial number is displayed.
Screen
saver
Screen saver Select screen saver contents.
When to start Select the time until it start.
Put device to sleep Select the time to sleep.
Start now Confirm screen saver.
Location
Location status Select to use or not Wi-Fi to estimate location.
Android System Confirm the information of system.
Google Confirm the information of system.
Usage & Diagnostics Select to apply or not Usage & Diagnostics.
Accessibility
Captions
Display Select to apply or not caption.
Language Select language of caption.
Text size Select size of caption.
Caption style Select style of caption.
Custom Various settings can be made for caption in
selection of Custom.
10
menu Contents
Device
Preference
Access
ibility
High contrast text Select ON or OFF.
Text to speech Speech Services by Google is displayed.
Engine
configura
tion
Language Select language.
Setting for
Google
Text-to-speech
Engine
Make various settings.
Install voice data Install voice data for each language.
speech rate Select speed of voice.
Listen to an example The sample audio is played.
Default language status The default language is shown as fully
supported.
Accessibility
shortcut
Enable
accessibility
shortcut
Select ON or OFF.
Short cut service Select TalkBack or Switch Access.
TalkBack Select ON or OFF. In case of ON, make
various settings.
Reboot Make dongle reboot.
More
Display
Screen
resolution
Auto switch
to Best
resolution
Automatically select the appropriate
resolution.
Display
Mode
Manually select the resolution in case of
turning off the Auto switch.
Color Depth
Settings Select ON or OFF of color depth settings.
Color Space
Settings Select color space.
Screen position Adjust screen size.
HDMI CEC
It can be operated in synchronization with a
TV or monitor via CEC communication.
CES Switch(CEC is available), One key
play(turn ON), Device auto power off(turn
OFF).
Audio
Output
Dolby DRC mode Select OFF or Line or RF.
Enable Dolby 7.1
channel Passthrough Select ON or OFF.
Remotes &
Accessories Add accessory
Pair your Bluetooth device by putting it in
pairing mode and pressing Add Accessory.
For speakers, purchase Bluetooth speaker
which support SBC or AAC.
Set up
remote
buttons
Add device
You can add remote control settings for TV,
sound receiver, and AV receiver to the dongle
remote control.
Volume control Normally it is set automatically. If you add a
device, you can make additional settings.
Power button Normally it is set automatically. If you add a
device, you can make additional settings.
Input button Normally it is set automatically. If you add a
device, you can make additional settings.
Note
1. These data is subject to change without notice.
11
3. Technical specification
Dongle
Platform
OS AndroidTM 10
Language Multi language
Preinstalled
Application
Netflix, Google Play Store, YouTube, Google Play Movie &
TV, J-GARO
Voice control Google Assistant
Hardware
Chipset Amlogic S905Y2
RAM 2GB
Storage eMMC 16GB
DC input／Power
consumption 5V1A／5WMax
Size Body:L77×W53×H15.5mm, HDMI cable:L40mm, HDMI
connector:L34.4mm
Network
Wireless LAN 802.11 b/g/n/a/ac 2.4G/5G(W52/W53.W56)
Bluetooth Bluetooth®4.2
Video
Decoder
VP9 Profile-2 up to 4Kx2K@60fps
AVS2-P2 Profile up to 4Kx2K@60fps
H.264 MVC up to 1080P@60fps
MPEG-4 ASP@L5 up to 1080P@60fps (ISO-14496)
WMV/VC-1 SP/MP/AP up to 1080P@60fps
AVS-P16(AVS+) /AVS-P2 JiZhun Profile up to
1080P@60fps
MPEG-2 MP/HL up to 1080P@60fps (ISO-13818)
MPEG-1 MP/HL up to 1080P@60fps (ISO-11172)
Real Video 8/9/10 up to 1080P@60fps
Format Support *.mkv, *.wmv, *.mpg, *.mpeg, *.dat,
*.avi,*.mov, *.iso, *.mp4, *.rm, *.jpg, *.bmp, *.gif
Video output HDMI 4K60Hz supported, HDCP2.2
Supported resolution 4K,1080p/i, 720p
12
捕捉
1. このデータは, 予告なしに変更される場合があります.
Dongle
Audio
Format MP3, WMA, RM, FLAC, OGG, M4A,MP4, AAC, APE, FLAC,
MP1/2
Picture
Format HEIF/HEVC(10bit), TIFF(8bit), JPEG, BMP, WebP, PNG
Others
Environmental
substances RoHS compliant
Certification Giteki, FCC, CE, NCC, BSMI
Licenses Bluetooth®,DFS, Google, HDMI, HDCP
Ambient
temperature and
Relative humidity for
operating
0~50℃20~80％No condensation
Ambient
temperature and
Relative humidity for
storage
-20~70℃20~80％No condensation
Remote Controller Unit
Connection Bluetooth®
Voice control Google Assistant
Power AAA batteries (2 pieces)
Environmental
substances RoHS compliant
Certification Giteki, FCC, CE, NCC, BSMI
Note
1. These data is subject to change without notice.
13
If you have any questions or support, please contact the JOLED Service Center
below.
Email: joled@seamless.co.jp
10: 00-17: 00 (excluding Saturdays, Sundays, Japanese holidays and year-end
and New Year holidays)
See warranty for warranty period.
4. After-sales service and product warranty
14
5. Troubleshooting and
FAQ
5.1 Troubleshooting
This page describes the issues that
users can solve. If trying these
solutions does not resolve the issue,
please contact JOLED service center.
Dongle issues in general
No booting
• Make sure the power cord is
connected to the power outlet and
the back of the monitor.
•Turn on the monitor.
•Check if the ⑩USB function is
turned on with the remote control
of the monitor equipped with the
dongle.
• Make sure the HMDI connector is
properly connected to your
monitor.
•Make sure the USB-OTG cable is
connected correctly.
Dongle image and audio issues
Image shakes and image is unclear
• Make sure the HDMI connector is
properly connected to the monitor.
•With the dongle remote control or
smartphone remote control, on
the screen, press settings -device
preference - reboot.
•Alternatively, check if you have
selected -Device Preference –
More - Display Screen resolution -
Auto switch to Best resolution.
Smoke and sparks appear
•For your safety, disconnect from
the power supply immediately.
•Please contact the JOLED service
center immediately.
*If you need further support,
please contact the JOLED Service
Center.
1
J-GARO and VOD contents are not
displayed
•Check your Wi-Fi connection and if
you don't, please connect. A 5GHz
connection is recommended.
•With the dongle remote control or
smartphone remote control, on
the screen, press settings -device
Preference - reboot.
There is no sound.
•The set of monitors does not have
speakers. Please purchase a
Bluetooth speaker from the
customer and connect it according
to P23. The voice codec supports
SBC or AAC.
2
15
5.2 FAQ
Ans.:
Q1: What should I do if I see "No
signal input" on the monitor
screen?
•Turn on the monitor.
•Check if the ⑩USB function
is turned on with the remote
control of the monitor
equipped with the dongle.
•Make sure the HMDI
connector is properly
connected to your monitor.
•Make sure the USB-OTG
cable is connected correctly.
Q2: Is it possible to change the
resolution?
•Confirming menu, select
Device Preference -More -
Display - Screen solution and
set resolution. Auto switch is
recommended.
Q3: Is a Google account required
for the first dongle account
registration?
•Yes, Google account is
necessary. It is also
required when installing the
app.
Q4: Is it possible to adjust the
brightness?
•It can be adjusted with the
monitor remote controller or
the smartphone remote
controller.
Q5: The video has stopped.
•It may stop due to video
load and W-Fi connection
problems. Press the back
button or home button to
quit the current app, then
select the app again and
enjoy.
•Or select Reboot from the
settings menu.
•We recommend connecting
to the 5GHz band for Wi-Fi
connection.
Q6: What kind of Bluetooth
speaker should I purchase?
•Purchase a speaker that
supports SBC or AAC audio
codecs. It does not support
other codecs
Ans.:
Ans.:
Ans.:
Ans.:
Ans.:
*If you need further support,
please contact the JOLED Service
Center.
Table of contents
