JPL JRC11 User manual

JRC11
ADVANCED
TELEPHONE HEADSET
AMPLIFIER
USER GUIDE

1 Introduction
2 -3 Features
4 Installation
5 Compatibility
6 Checking for optimal sound
7 Operation
8 Troubleshooting
JRC11 ADVANCED - Contents

Thank you for purchasing this product. The JRC11 Advanced has been
developed to act as a high quality electronic amplier to be positioned
between your telephone and your headset.
READ THE USER GUIDE
The JRC11 Advanced Telephone Headset Amplier is very easy to
use and set-up, although to get the best from your new purchase, we
recommend you read this User Guide before getting down to any calls.
UNPACKING
Remove your JRC11 Advanced from its packaging and ensure that along
with this User Guide you have the correct specied accessories. Retain
the packing carton for storage of your unit, and also in the unlikely event
that the unit needs to be returned for service or repair.
IMPORTANT
Ensure that all electrical connections (including extension leads and
interconnections between pieces of equipment) are properly made and
in accordance with the relevant manufacturers instructions.
Do not continue to operate the equipment if you are in any doubt about
it working normally, or if it is damaged in any way - switch o, remove
any cables and consult your dealer.
Do not allow electrical equipment to be exposed to rain or moisture.
Never push anything into holes, slots or any other opening as this could
result in electrical shock.
Never guess or take chances with electrical equipment.
Do not open the telephone headset amplier housing as doing so will
void your warranty.
WARNING
Telephone headsets are capable of producing high levels of sound.
Prolonged exposure to high sound levels can cause damage to hearing.
JRC11 ADVANCED - Introduction
1

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JRC11 ADVANCED - Features
2

JRC11 ADVANCED - Features
1 MUTE switch (+ Battery test)
Press to mute the headset microphone. Release the switch to resume
communication.
Pressing the MUTE switch will also illuminate the “Battery Test” Led (9).
If this led does not illuminate then replace all batteries (11),
Operational battery life typically should not be less than 2,000 hours.
2 RECEIVE Volume control
Increase or decrease the level of callers voice.
3 Handset / Headset switch
Depress switch to use telephone handset. With switch in ‘out’ position the
headset can be used.
4 Tone control switch
To soen the sound from the caller.
5 Security cover
6 Telephone compatibility switch
Adjust this slide switch to get compatibility with your telephone base unit.
7 Headset compatibility switch
Adjust this slide switch to get compatibility with your headset.
8 Microphone / TRANSMIT volume control
Increase or decrease the level of your voice heard by the caller.
9 Battery test indicator
Pressing the MUTE (1) switch illuminates this LED. If LED does not illuminate
then replace all batteries (11).
10 Headset Jack
Connect your headset to this jack socket.
11 Battery cover / receptacle
12 HANDSET Jack
Connect your handset to this jack socket.
13 TELEPHONE (TEL) Jack
Connect the telephone cord supplied (14) between the handset jack of your
telephone and the Telephone jack socket on the headset amplier.
14 Telephone Cord
See point 13 above
15 Headset Hanger 3

JRC11 ADVANCED - Installation
1 INSTALLING THE BATTERIES
We recommend two “AA” alkaline batteries
(not included) for installation.
Operational battery life should typically be
about 2,000 hours.
- Remove the battery cover (11) on the side
of the amplier
- Install the two batteries in the correct
polarity as shown, and replace the cover.
- Press the MUTE switch (1) and check for
battery test LED illumination (9) to conrm
correct installation.
2 CONNECTING TO YOUR TELEPHONE / HEADSET
- Unplug your telephone handset cord from
the telephone base and plug it into the
HANDSET jack (12) of the amplier.
- Connect the telephone cord supplied (14)
between the handset jack of your telephone and
the TELEPHONE (TEL) jack (13) of the amplier.
- Plug your headset into the HEADSET jack (10) of
the amplier.
4

JRC11 ADVANCED - Compatibility
CHECKING FOR COMPATIBILITY
Wearing the headset, li the
handset from its cradle, position it
o-hook and listen.
- Compatibility setting between
telephone and amplier
If you cannot hear a dial tone at
the factory setting, adjust the
compatibility switch (6).
1 Remove the security cover on the
side of the amplier.
2 Slide the compatibility switch (6) to
other positions until you can hear a
clear dial tone.
Position Mode Wiring
1 M-, R, R, M+
2 R, M-, M+, R
3 R, M+, M-, R
4 M+, R, R, M
5

JRC11 ADVANCED -OPTIMAL SOUND
1 ADJUSTING THE TRANSMIT VOLUME
The transmit volume can be adjusted using the volume control located on
the side of the amplier (8).
Adjust the volume by turning the control le or right to increase or decrease
the level. The volume should be set to personal preference.
To adjust follow these steps :
- Make a telephone call and ask the person
you are calling for their assistance.
- Adjust the volume as you talk by turning
the control le or right.
- Ask the person you are calling to tell you
when the volume of your voice is acceptable.
2 ADJUSTING THE RECEIVE VOLUME
The receive volume can be adjusted using the
volume control located on the top of the
amplier (2).
To adjust follow these steps :
- Make a telephone call and ask the person
you are calling for their assistance.
- Adjust the RECEIVE volume by moving the
control up or down while your caller is speaking.
- Optimum microphone positioning can greatly
improve the performance of the headset and
reduce the chance of feedback (squeal) occuring.
The ideal position for the microphone is
approx 2.5cm (1”) away from your mouth.
3 MUTING THE MICROPHONE ON THE HEADSET
- To MUTE the microphone on the headset press
and hold the MUTE button (1) located on the top
of the amplier.
- To turn the MUTE o, release the MUTE button.
Normal operation will now resume.
6

JRC11 ADVANCED -OPERATION
Receiving a call when using your headset
Press the HEADSET/HANDSET button (3) and wear the headset.
Li the handset from its cradle and place it “o-hook”.
When the telephone rings you can answer the telephone using your headset.
Making a call when using your headset
Press the HEADSET/HANDSET button (3) and wear the headset.
Li the handset from its cradle and place it “o-hook”.
When you hear the dial tone, you are able to dial and make your call.
To terminate the call, hang up the telephone handset.
If your telephone has a feature or program for “HEADSET” use, or a switch that
can be used by headsets, you may not need to li the handset for every call that
is made or received. You may be able to just press a button on the telephone.
Check your telephone manual for details.
7

JRC11 ADVANCED - TROUBLESHOOTING
The following information covers common problems and suggests solutions.
It is always advisable to read the manual before deciding if you have a problem.
Q Callers cannot hear me and I cannot hear my callers!
A - Check the installation. Check all cords are correctly connected.
- Check the Handset / Headset button (3). Push button in for HANDSET use
and button out for HEADSET operation.
Q Callers voice is low or distorted!
A - Adjust the receive volume control (2) on the amplier.
- Check and replace your batteries.
Q Callers cannot hear me but I can hear them!
A - Check your microphone is properly positioned.
The ideal position for the microphone is approx 2.5cm (1”) away from your
mouth.
- Adjust the TRANSMIT volume control (13).
Q My callers tell me I sound unclear or ‘far-away’!
A - Adjust the position of your microphone. The ideal position for the
microphone is approx 2.5cm (1”) away from your mouth.
Q My voice has an echo, or it sounds like I am in a tunnel!
A - Reduce the level of the TRANSMIT volume control (13).
8

JRC11 ADVANCED - TROUBLESHOOTING
GUARANTEE
Your JPL product has been carefully manufactured and 100% tested
using high quality assured components. It is guaranteed against faulty
workmanship and materials for a period of 12 months from the date of
purchase. In the unlikely event that a failure should occur, the unit will
be repaired or replaced free of charge when returned postage paid to the
address below within the guarantee period. This guarantee DOES NOT
include damage or failure resulting from misuse, damage in transit or failure
by the user to comply with the Do’s and Don’ts (this list is not exhaustive).
Your statutory rights under common law are in no way aected by this
guarantee.
For service in or out of the guarantee period
please return the unit postage paid to:
JPL Ltd, Church Close Business Park, Todber,
Sturminster Newton, Dorset, DT10 1JH, ENGLAND
Tel: [phone]
When returning your unit please ensure that the package contains a covering
letter stating when and where you purchased the unit and a description of
the problem encountered. If the unit is within the guarantee period please
enclose proof of purchase.
* Repair or replacement is at the discretion of the manufacturer.
Registered in England No. 5250754
Registered Oice: Church Close Business Park, Todber, Sturminster Newton, Dorset, DT10 1JH
In accordance with its policy of progressive product design, JPL reserves the
right to change product specications without prior notice.
www.jpltele.com
16/07/171-V1