JUISE GOOSE SL 350 User manual

Slim Line UPS
350 VA
200 Watts
SL 350
April 2017
Owner’s Manual

2
Important Safety Instructions
(This information should be saved for future reference.)
CAUTION: This UPS has internal batteries which create a risk of electrical
shock. Hazardous live parts inside this UPS are electrically energized from
the batteries even when the input AC power is disconnected.
CAUTION: There are no user serviceable parts inside this product. Do not
remove the cover. The batteries are not to be replaced by untrained per-
sons.
CAUTION: This product contains a non-isolated battery supply. The battery
circuit is not isolated from the AC power input. Hazardous voltage may exist
between battery terminals and ground. Remove watches, rings or other
metal objects when dealing with potential electrical charges. Use tools with
insulated handles.
WARINGING: This product is intended for use in a controlled environment.
Exposure to heat and / or moisture can cause damage or fire. The maximum
ambient temperature in which this equipment may be safely installed is 104
degrees F. Do not expose the unit to significant physical impact or vibration.
CAUTION: Do not dispose of any batteries, those included with this UPS or
others, in fire. The batteries may explode. Do not open or mutilate any bat-
teries. Doing so may cause serious personal injury to skin and eyes.
CAUTION
This product has a dangerous amount of voltage. If the UPS power
indicator is ON, the unit’s outlets may have a dangerous amount of
voltage even if the UPS is not plugged into the wall.
Install this product only indoors in a controlled environment free from
electrically conductive particles.
Install only near an easily accessible power outlet. Locate connected
equipment near the UPS. Disconnect the UPS by removing the
power cord and turning off the power button when safe access to the
UPS is desired.
All service must be conducted by trained personnel who have ac-
cess to this document.

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Package Contents
You should be receiving the following items in the package:
 UPS unit enclosed in protective plastic wrapping
 Power cord (3 ft) with right angle plug
 UPS monitoring software
 User Manual
Product Introduction
Please read this manual before installing, using or connecting the SL-
350 UPS. It has important information that should be followed to protect the
UPS and batteries and to provide for personal safety.
If you experience a problem with this equipment, please refer to the Trou-
bleshooting section in this manual, look for additional information on the
Juice Goose web site or contact Juice Goose directly.
Product Overview
The SL-350 UPS uses advanced lithium battery technology to accomplish
a light weight and thin profile. That makes this UPS well suited for installa-
tion in small spaces previously impractical for ordinary UPS designs. In
addition to battery power support, the SL-350 provides 312 Joules of pro-
tection from AC power surges and spikes.
The SL-350 is designed to be used with a detachable power cord. A three
foot cord with a right angle plug is provided with the unit. Should a different
length or style of cord be needed for a particular installation or application
one can be purchased at-large and installed into this UPS. That cord
should have a NEMA 5-15P plug as well as a female IEC style connector to
attach to the UPS.
This UPS has a power rating of 200 watts (350 VA). With that size electri-
cal power load connected and with the UPS batteries fully charged, in the
event of a utility power failure (“blackout”) the unit will provide continuous
electric power for approximately six minutes. The amount of time power is
available increases as the connected load decreases.
Status of the SL-350 UPS can be monitored using the provided software
loaded on a PC or laptop connected to the UPS via a USB cable. The USB
cable is not provided with this unit. Read further for additional details.

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Installation and Startup
Before installation, inspect the unit and packaging for damage. Do
not connect if damaged. Do not attempt to repair the unit.
Connecting and Charging
Before initial use of the UPS. Plug the UPS input cord (provided or pur-
chased) into the UPS and into a wall outlet. Turn the UPS on using the
power button on the chassis. To completely charge the batteries the UPS
should be charged for at least 8 hours before use. The UPS charges its
batteries while it is connected to AC utility power and the power switch is
on.
Connecting and Powering Loads
Plug equipment to be powered by the SL-350 into output receptacles on
the UPS. That equipment will not receive power unless the UPS is turned
on. To turn it on push the On / Off power button. When pushed again,
that button will also turn off power to the outlets.
Condition Visual LED Audible Alarm
Utility Power Always Illuminated No
Battery Power Every 10 Seconds Every 10 Seconds
Low Battery Condition Every 1 Second Every 1 Second
Fault Always Illuminated Continuous
Over Temperature Every 0.5 Seconds No
Indicators and Alarms

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Troubleshooting
Symptom Possible Cause Solution
No LED display on UPS Low battery power Charge the UPS at least 8
hours
Battery fault Contact Juice Goose for service
UPS not on Press power button to turn on
Alarm sounds continuously
when AC input is normal Power load connected to UPS is too great Disconnect some equipment powered by the UPS
UPS fault Contact Juice Goose for service
Alarm sounds every 2 seconds
when AC input is normal Battery fault Contact Juice Goose for service
Charging circuit is damaged Contact Juice Goose for service
Battery run time is short Power load connected to UPS is
too great Disconnect some equipment powered by the UPS
Low battery power Charge the UPS at least 8
hours
Battery fault Contact Juice Goose for service
LED is blinking when AC input
is normal Power cord is loose Reconnect input power cord
UPS LED Does Not Display, No Power Output - In this case make sure the
UPS batteries are fully charged. Allow the unit to charge for eight hours without
a load on the UPS. Make sure the power button has been pushed to turn on the
unit. If neither step solves the problem contact Juice Goose.
Battery Run Time Is Short - The strength of the battery power supply can be
tested by unplugging the unit from the wall while a load of a known size is con-
nected. The SL-350 should provide power for at least six minutes. If it does not,
remove the connected equipment, plug the unit into wall power and charge the
batteries for approximately eight hours. If that does not increase battery run
time contact Juice Goose.
Alarm Sounds or LED Blinks - Under normal operations the power LED on
the unit should be on continuously and there should be no sound from the UPS.
If that is not the case, consult this manual for indications of probable causes. In
the event of a blackout the LED and audible alarm will occur every ten seconds.
Any other visible or audible alarm is an indication of a fault with either the bat-
teries or the UPS. In that case
1. make note of the specific alarm indication
2. turn off the UPS and unplug it
3. contact Juice Goose.

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Specifications
SL-350
UPS
Capacity.......................................................350VA, 200 Watts
Input
Voltage.........................................................120 VAC
Frequency................................................50 or 60 Hz
Output
Voltage.........................................................120 VAC
Waveform (Battery)...................Simulated sine wave
Frequency.......................50 or 60 Hz. Same as input
Voltage Surge Protection………………....300 Joules
Battery
Type......................Lithium Iron Phosphate (LiFePo4)
Style.................................................................18650
Quantity....................................................................8
Run time..............6 mins. full load, 14 mins. half load
Surge Protection..............................312 Joules, Line - Neutral
Physical
Dimensions (inches)..................6.9W x 8.5D x 1.25H
Weight (lbs)...........................................................3.4
Line Cord (provided)
3 foot, C13 (IEC) to 5-15P right angle (NEMA)
Receptacles................................................3 x 5-15R (NEMA)
Environment
Temperature...............................32 to 104 degrees F
Humidity................................................0 to 90 % RH
Altitude.............................................11,500 feet over sea level
Certification.......................UL-1778, cTUVus, FCC and RoHS
Warranty...3 years electronics and battery (USA and Canada)
Communications................................................................USB

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Whitenton Industries, Inc, dba JUICE GOOSE, warrants as the only warranty
that products shall display freedom from defects in materials and workmanship
when operated under normal use and service subject to the “Limitations and
Conditions” listed below, for THREE YEARS from the original purchase date of
the unit. This date shall be the date on which the unit was purchased from a
commercial retail business. If during this warranty period a defect should occur,
the product may be repaired or replaced at the option of JUICE GOOSE. This
warranty is transferable to a repurchaser for the period stated above. The war-
ranty holder shall pay the cost of returning the unit to JUICE GOOSE or its des-
ignated repair location. JUICE GOOSE shall pay the cost of returning the unit
to the warranty holder by normal ground parcel delivery.
Limitations and Conditions: The above warranty applies to all products of
JUICE GOOSE and all components thereof with the exception of model JG
Junior and any circuit board mounted electronic components which shall be
warranted for ONE YEAR from the purchase date of the unit.
Even though JUICE GOOSE has tested each product, under no circumstances
shall JUICE GOOSE, or any person involved in the creation, production and
distribution of these products be liable for any damages, including any lost prof-
its, lost savings or other direct, indirect, special, incidental or consequential
charges even if JUICE GOOSE or an authorized JUICE GOOSE dealer has
been advised of the possibility of such damage, or any claim or claims by other
parties. In particular, JUICE GOOSE shall have no liability for any programs or
data stored in equipment powered by JUICE GOOSE products nor liability for
lost revenues related directly or indirectly to the operation of JUICE GOOSE
products.
JUICE GOOSE does from time to time act as a sales agent or distributor for
products manufactured by other companies and sold with other brand names.
Warranty policies and terms for such products are not within the control of
JUICE GOOSE and are not covered by the above statement. See the actual
warranty policy of individual manufacturers for details.
The warranty and remedies set forth above are exclusive and in lieu of all oth-
ers, oral or written, expressed or implied. No JUICE GOOSE dealer, agent or
employee is authorized to make modification, extension or addition to this war-
ranty.
This warranty policy was effective as of April 2016 and applies to the product
purchased with this document. Products purchased after that time may be cov-
ered by other warranty policies. Contact Juice Goose for current warranty infor-
mation.
Warranty Policy

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Contact Information
7320 Ashcroft, Suite 104
Houston, Texas 77081
[email protected]
713-772-1404