Juniper C series Installation instructions

C Series Controllers
C2000 and C4000 Hardware Guide
Release 3.2.x
Juniper Networks, Inc.
1194 North Mathilda Avenue
Sunnyvale, California 94089
USA
408-745-2000
www.juniper.net
Published: 2009-09-15

Copyright © 2009, Juniper Networks, Inc. All rights reserved.
Juniper Networks, the Juniper Networks logo, JUNOS, NetScreen, ScreenOS, and Steel-Belted Radius are registered trademarks of Juniper Networks, Inc. in
the United States and other countries. JUNOSe is a trademark of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or
registered service marks are the property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or
otherwise revise this publication without notice.
Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed
to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347,
6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.
C Series Controllers Hardware Guide
Release 3.2.x
Copyright © 2009, Juniper Networks, Inc.
All rights reserved. Printed in USA.
Writing: John Borelli, Betty Lew
Editing: Fran Mues
Illustration: John Borelli
Cover Design: Edmonds Design
Revision History
30 September 2009—Revision 1
The information in this document is current as of the date listed in the revision history.
YEAR 2000 NOTICE
Juniper Networks hardware and software products are Year 2000 compliant. The JUNOS Software has no known time-related limitations through the year
2038. However, the NTP application is known to have some difficulty in the year 2036.
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extent applicable, to any reseller agreement or end-user purchase agreement executed between you and Juniper Networks. By using this software, you
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Generally speaking, the software license restricts the manner in which you are permitted to use the software and may contain prohibitions against certain
uses. The software license may state conditions under which the license is automatically terminated. You should consult the license for further details.
For complete product documentation, please see the Juniper Networks Web site at www.juniper.net/techpubs.
ii ■

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■iii

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iv ■

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■v

vi ■

Table of Contents
About the Documentation xi
SRC Documentation and Release Notes ..........................................................xi
Audience ........................................................................................................xi
Documentation Conventions ..........................................................................xi
Obtaining Documentation ............................................................................xiii
Documentation Feedback .............................................................................xiii
Requesting Technical Support .......................................................................xiv
Self-Help Online Tools and Resources ....................................................xiv
Opening a Case with JTAC ......................................................................xiv
Part 1 Product Overview
Chapter 1 C Series Controller Overview 3
System Description .........................................................................................3
C Series Controller Models ...............................................................................3
C Series Model Components ............................................................................5
Network Management Tools ............................................................................6
CLI Management .......................................................................................6
SNMP MIB Management ...........................................................................7
Part 2 Initial Installation
Chapter 2 Unpacking and Inspecting the C Series Controller 11
Before You Begin ...........................................................................................11
Unpacking the Units ......................................................................................11
Inspecting System Components and Accessories ..........................................11
If You Detect or Suspect Damage ..................................................................12
Contacting Juniper Networks .........................................................................12
The Next Step ................................................................................................12
Table of Contents ■vii

Chapter 3 Installing and Cabling the C Series Controller 13
Before You Begin ...........................................................................................13
Freestanding Installation ...............................................................................13
Rack-Mounted Installation .............................................................................14
Installation Guidelines .............................................................................14
Preparing the Equipment Racks ..............................................................14
Installing the System ...............................................................................14
Cabling the System ........................................................................................15
Cabling the Management Console ...........................................................15
Management Ports ...........................................................................15
Cabling Ethernet Interfaces .....................................................................16
Cabling the System for Power .................................................................16
The Next Step ................................................................................................17
Chapter 4 Powering Up the C Series Controller 19
Powering Up .................................................................................................19
Status LEDs ...................................................................................................20
The Next Step ................................................................................................20
Chapter 5 Setting the Initial Configuration 21
Configuration Overview ................................................................................21
Setting Up Management Access and Logging In ............................................21
Configuring the Juniper Networks Database ..................................................22
Configuring Hostname and Domain Parameters ...........................................23
Configuring the System for Remote Access ...................................................24
Configuring the System to Accept SSH and Telnet Connections ....................25
Adding an Admin User Account ....................................................................25
The Next Step ................................................................................................27
Part 3 Hardware Maintenance Procedures and Specifications
Chapter 6 Maintaining the System 31
Required Tools and Items ..............................................................................31
Storing Modules and Components .................................................................31
Cleaning the System ......................................................................................32
Installing or Replacing an SFP .......................................................................32
Tools and Parts Required ........................................................................33
Removing an SFP ....................................................................................33
Installing an SFP .....................................................................................34
Removing and Installing a Fan ......................................................................35
viii ■Table of Contents
C2000 and C4000 Hardware Guide

Removing and Installing a Power Supply Module ..........................................35
Removing and Installing a Hard Drive ...........................................................36
Chapter 7 System Specifications 39
C2000 Model Specifications ..........................................................................39
C4000 Model Specifications ..........................................................................40
Chapter 8 Managing RAID Disks on a C Series Controller 43
C Series Controller Data Storage ....................................................................43
Managing Disks in a C Series Controller ........................................................43
Replacing or Swapping a Disk .................................................................44
Reinitializing an Active Disk ....................................................................44
Viewing Information About Disks on a C Series Controller ......................45
Chapter 9 Configuring IPMI on a C Series Controller (SRC CLI) 47
Overview of IPMI ..........................................................................................47
Commands to Manage an IPMI Interface .......................................................48
Configuring IPMI with the SRC CLI ................................................................48
Viewing IPMI Chassis Information .................................................................49
Viewing Power Status of a Controller Using IPMI ...........................................50
Powering a Controller On and Off Using IPMI ...............................................51
Viewing IPMI User Accounts ..........................................................................52
Creating IPMI User Accounts .........................................................................52
Connecting to a Serial Console Using IPMI Serial over LAN (SOL) ..................53
Disconnecting from a Serial Console Using IPMI Serial over LAN (SOL) .........53
Chapter 10 Configuring IPMI on a C Series Controller (C-Web Interface) 55
Overview of IPMI ..........................................................................................55
Configuring IPMI with the C-Web Interface ...................................................55
Viewing IPMI User Accounts with the C-Web Interface ..................................56
Creating an IPMI User Account with the C-Web Interface ..............................56
Deleting an IPMI User Account with the C-Web Interface ..............................57
Renaming an IPMI User Account with the C-Web Interface ...........................57
Chapter 11 Installation Guidelines and Requirements 59
Your Preinstallation Responsibilities ..............................................................59
Environmental Requirements ........................................................................59
Regulatory Compliances ................................................................................60
Safety Notices ...............................................................................................60
Lithium Battery .......................................................................................60
Power Disconnection ..............................................................................60
Power Cable Warning .............................................................................61
Table of Contents ■ix
Table of Contents

Power Cable Warning (Japanese) ............................................................61
Working with Lasers ...............................................................................61
VCCI Compliance ....................................................................................62
Safety Guidelines ...........................................................................................62
Equipment Rack Requirements .....................................................................63
Mechanical Requirements .......................................................................63
Space Requirements ...............................................................................64
Proper Rack Installation ..........................................................................64
Cabling Recommendations ............................................................................64
Product Reclamation and Recycling Program ................................................65
Hardware Compliance ...................................................................................66
Federal Communications Commission (FCC) Statement .........................66
FCC Requirements for Consumer Products .............................................66
Food and Drug Administration, Center for Devices and Radiological
Health ..............................................................................................66
Canadian Department of Communications Radio Interference
Regulations .......................................................................................67
Réglement sur le brouillage radioélectrique du ministère des
communications ...............................................................................67
Industry Canada Notice CS-03 ................................................................67
Avis CS-03 d'Industrie Canada ................................................................67
D.O.C. Explanatory Notes: Equipment Attachment Limitations ..............68
Notes explicatives du ministère des Communications: limites visant les
accessoires .......................................................................................69
EC Declaration of Conformity .................................................................69
Voluntary Control Council for Interference (VCCI) Statement for
Japan ................................................................................................69
Chapter 12 Contacting Customer Support and Returning Hardware 71
Contacting Customer Support ........................................................................71
Return Procedure ..........................................................................................71
Locating Component Serial Numbers ............................................................72
Information You Might Need to Supply to JTAC .............................................72
Tools and Parts Required ..............................................................................73
Returning Products for Repair or Replacement .............................................73
Packing Instructions for Returning a Chassis ...........................................73
Chapter 13 Declaration of Conformity 75
Declaration of Conformity –C2000 Controller ..............................................75
Declaration of Conformity –C4000 Controller ..............................................76
Part 4 Index
Index .............................................................................................................79
x■Table of Contents
C2000 and C4000 Hardware Guide

About the Documentation
■SRC Documentation and Release Notes on page xi
■Audience on page xi
■Documentation Conventions on page xi
■Obtaining Documentation on page xiii
■Documentation Feedback on page xiii
■Requesting Technical Support on page xiv
SRC Documentation and Release Notes
For a list of related SRC documentation, see http://www.juniper.net/techpubs/.
If the information in the latest SRC Release Notes differs from the information in the
SRC guides, follow the SRC Release Notes.
Audience
This documentation is intended for experienced system and network specialists
working with routers running JUNOS® and JUNOSe Software in an Internet access
environment. We assume that readers know how to use the routers, directories, and
RADIUS servers that they will deploy in their SRC networks. If you are using the SRC
software in a cable network environment, we assume that you are familiar with the
PacketCable Multimedia Specification (PCMM) as defined by Cable Television
Laboratories, Inc. (CableLabs) and with the Data-over-Cable Service Interface
Specifications (DOCSIS) 1.1 protocol. We also assume that you are familiar with
operating a multiple service operator (MSO) multimedia-managed IP network.
Documentation Conventions
Table 1 on page xii defines the notice icons used in this guide. Table 2 on page xii
defines text conventions used throughout this documentation.
SRC Documentation and Release Notes ■xi

Table 1: Notice Icons
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
Alerts you to the risk of personal injury from a laser.Laser warning
Table 2: Text Conventions
ExamplesDescriptionConvention
■Specify the keyword exp-msg.
■Run the install.sh script.
■Use the pkgadd tool.
■To cancel the configuration, click
Cancel.
■Represents keywords, scripts, and tools
in text.
■Represents a GUI element that the user
selects, clicks, checks, or clears.
Bold text like this
user@host# set cache-entry-age
cache-entry-age
Represents text that the user must type.
Bold text like this
nic-locators {
login {
resolution {
resolver-name /realms/
login/A1;
key-type LoginName;
value-type SaeId;
}
Represents information as displayed on your
terminal’s screen, such as CLI commands in
output displays.
Fixed-width text like this
■system ldap server{
stand-alone;
■Use the request sae modify device
failover command with the force option
■user@host# . . .
■http://www.juniper.net/techpubs/software/
management/src/api-index.html
■Represents configuration statements.
■Indicates SRC CLI commands and
options in text.
■Represents examples in procedures.
■Represents URLs.
Regular sans serif typeface
user@host# set local-address local-address
Represents variables in SRC CLI commands.
Italic sans serif typeface
Another runtime variable is <gfwif>.In text descriptions, indicate optional
keywords or variables.
Angle brackets
Press Enter.Indicates the name of a key on the
keyboard.
Key name
xii ■Documentation Conventions
C2000 and C4000 Hardware Guide

Table 2: Text Conventions (continued)
Press Ctrl + b.Indicates that you must press two or more
keys simultaneously.
Key names linked with a plus
sign (+)
■There are two levels of access: user and
privileged.
■SRC PE Getting Started Guide
■o=Users, o=UMC
■The /etc/default.properties file.
■Emphasizes words.
■Identifies book names.
■Identifies distinguished names.
■Identifies files, directories, and paths
in text but not in command examples.
Italic typeface
Plugin.radiusAcct-1.class=\
net.juniper.smgt.sae.plugin\
RadiusTrackingPluginEvent
At the end of a line, indicates that the text
wraps to the next line.
Backslash
diagnostic | lineRepresent a choice to select one keyword
or variable to the left or right of this symbol.
(The keyword or variable may be either
optional or required.)
Words separated by the | symbol
Obtaining Documentation
To obtain the most current version of all Juniper Networks technical documents, see
the products documentation page on the Juniper Networks Web site at
http://www.juniper.net/.
To download complete sets of technical documentation to create your own
documentation CD-ROMs or DVD-ROMs, see the CD-ROM and DVD-ROM
Documentation page at
http://www.juniper.net/techpubs/resources/cdrom.html
Copies of the Management Information Bases (MIBs) are available at
http://www.juniper.net/.
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can send your comments to
[email protected], or fill out the documentation feedback form at
https://www.juniper.net/cgi-bin/docbugreport/. If you are using e-mail, be sure to include
the following information with your comments:
■Document or topic name
■URL or page number
■Software release version (if applicable)
Obtaining Documentation ■xiii
About the Documentation

Requesting Technical Support
Technical product support is available through the Juniper Networks Technical
Assistance Center (JTAC). If you are a customer with an active J-Care or JNASC support
contract, or are covered under warranty, and need post-sales technical support, you
can access our tools and resources online or open a case with JTAC.
■JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/customers/support/downloads/710059.pdf .
■Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/ .
■JTAC hours of operation—The JTAC centers have resources available 24 hours a
day, 7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with
the following features:
■Find CSC offerings: http://www.juniper.net/customers/support/
■Search for known bugs: http://www2.juniper.net/kb/
■Find product documentation: http://www.juniper.net/techpubs/
■Find solutions and answer questions using our Knowledge Base:
http://kb.juniper.net/
■Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
■Search technical bulletins for relevant hardware and software notifications:
https://www.juniper.net/alerts/
■Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
■Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number
Entitlement (SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
■Use the Case Management tool in the CSC at http://www.juniper.net/cm/ .
■Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
xiv ■Requesting Technical Support
C2000 and C4000 Hardware Guide

For international or direct-dial options in countries without toll-free numbers, see
http://www.juniper.net/support/requesting support.html .
Requesting Technical Support ■xv
About the Documentation

xvi ■Requesting Technical Support
C2000 and C4000 Hardware Guide

Part 1
Product Overview
■C Series Controller Overview on page 3
Product Overview ■1

2■Product Overview
C2000 and C4000 Hardware Guide

Chapter 1
C Series Controller Overview
This chapter provides introductory information about the C Series Controller. Topics
include:
■System Description on page 3
■C Series Controller Models on page 3
■C Series Model Components on page 5
■Network Management Tools on page 6
System Description
The C Series Controller enables you to easily install, configure, and support Juniper
Networks Session and Resource Control-Policy Engine (SRC PE) software. It provides
easy access to troubleshooting information, such as reporting events, logs, and system
dumps while providing session resource controller functionality.
There are two C Series Controller models: the C2000 model and the C4000 model.
Each model is composed of two hard drives, fans, redundant power supplies, two
USB ports, a console management port, and four Ethernet ports. The main difference
between the two models is the number of service session licenses and concurrent
subscribers allowed on each unit.
C Series Controller Models
Two C Series Controller models are available:
■C2000
■C4000
Both models use the same software. However, the specific model determines the
number of service session licenses and concurrent subscribers allowed on each unit.
(See Table 3 on page 3.)
Table 3: C Series Model Differences
Concurrent SubscribersModel
200,000C2000
System Description ■3

Table 3: C Series Model Differences (continued)
Concurrent SubscribersModel
500,000C4000
NOTE: The models illustrated in this book might look different from your model
because of configuration variations.
Figure 1: C2000, Front View
Figure 2: C2000, Rear View
Figure 3: C4000, Front View
4■C Series Controller Models
C2000 and C4000 Hardware Guide