Juniper SRX110 H2 Installation instructions

SRX110 Services Gateway Hardware Guide for H2
Model Numbers
Modified: 2015-06-17
Copyright © 2015, Juniper Networks, Inc.

Juniper Networks, Inc.
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Sunnyvale, California 94089
USA
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www.juniper.net
Copyright © 2015, Juniper Networks, Inc. All rights reserved.
Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United
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Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,
transfer, or otherwise revise this publication without notice.
SRX110 Services Gateway Hardware Guide for H2 Model Numbers
Copyright © 2015, Juniper Networks, Inc.
All rights reserved.
The information in this document is current as of the date on the title page.
YEAR 2000 NOTICE
Juniper Networks hardware and software products are Year 2000 compliant. Junos OS has no known time-related limitations through the
year 2038. However, the NTP application is known to have some difficulty in the year 2036.
END USER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks
software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at
http://www.juniper.net/support/eula.html. By downloading, installing or using such software, you agree to the terms and conditions of
that EULA.
Copyright © 2015, Juniper Networks, Inc.ii

Table of Contents
AbouttheDocumentation............................................xv
DocumentationandReleaseNotes.................................xv
SupportedPlatforms.............................................xv
Documentation Conventions ......................................xv
DocumentationFeedback........................................xvii
RequestingTechnicalSupport....................................xviii
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
OpeningaCasewithJTAC....................................xviii
Part 1 Overview
Chapter1 SystemOverview...................................................3
SRX110ServicesGatewayDescription...................................3
AbouttheSRX110ServicesGateway.................................3
SRX110ServicesGatewayModels...................................4
Accessing the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
SRX110 Services Gateway Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
SRX110 Services Gateway Integrated VDSL2 Interface Overview . . . . . . . . . . . . . . 6
SRX110 Services Gateway Integrated VDSL2 Interface Key Features . . . . . . . . . . . 6
SRX110 Services Gateway Integrated VDSL2 Interface Supported Profiles . . . . . . . 7
Chapter2 HardwareComponentOverview.....................................9
SRX110 Services Gateway Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
SRX110 Services Gateway 3G USB Modem Overview . . . . . . . . . . . . . . . . . . . . . . . 10
Introduction to the SRX110 Services Gateway 3G USB Modem . . . . . . . . . . . 10
SRX110 Services Gateway 3G USB Modem—Supported Modem Types . . . . . 10
Using the SRX110 Services Gateway 3G USB Modem . . . . . . . . . . . . . . . . . . . 10
SRX110 Services Gateway 3G USB Modem Key Features . . . . . . . . . . . . . . . . . . . . 12
Chapter3 ChassisDescription................................................15
SRX110 Services Gateway Front Panel and Back Panel Views with 3G and
IntegratedVDSL2................................................15
SRX110 Services Gateway Front Panel View with 3G and Integrated
VDSL2 .....................................................15
SRX110 Services Gateway Back Panel View . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SRX110 Services Gateway Built-In Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
SRX110ServicesGatewayLEDs........................................19
SRX110 Services Gateway Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 19
SRX110 Services Gateway Ethernet Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . 21
SRX110 Services Gateway Integrated VDSL2 Interface LEDs . . . . . . . . . . . . . . . . . 22
iiiCopyright © 2015, Juniper Networks, Inc.

SRX110 Services Gateway Boot Devices and Dual-Root Partitioning Scheme . . . 22
BootDevices...................................................22
Dual-RootPartitioningScheme....................................23
Part 2 Site Planning and Specifications
Chapter 4 Planning and Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Site Preparation Checklist for the SRX110 Services Gateway . . . . . . . . . . . . . . . . . 27
General Site Guidelines for Installing the SRX110 Services Gateway . . . . . . . . . . . 30
SRX110 Services Gateway Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
SRX110 Services Gateway 3G-WAN USB Port Physical Specifications . . . . . . . . . 32
SRX110 Services Gateway Cabinet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 32
SRX110 Services Gateway Rack Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Clearance Requirements for Airflow and Hardware Maintenance of the SRX110
ServicesGateway...............................................34
Chapter 5 Power Requirements and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
SRX110 Services Gateway Site Electrical Wiring Guidelines . . . . . . . . . . . . . . . . . . 37
SRX110 Services Gateway Electrical and Power Requirements . . . . . . . . . . . . . . . 38
SRX110 Services Gateway Power Specifications and Requirements . . . . . . . . . . . 39
Chapter 6 Cable Specifications and Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Interface Cable and Wire Specifications for the SRX110 Services Gateway . . . . . . 41
RJ-45 Connector Pinouts for the SRX110 Services Gateway Ethernet Port . . . . . . 42
RJ-45 Connector Pinouts for the SRX110 Services Gateway Console Port . . . . . . 43
RJ-11 Connector Pinouts for the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . 44
Part 3 Initial Installation and Configuration
Chapter7 InstallationOverview..............................................47
Installation Overview for the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . 47
Required Tools and Parts for Installing and Maintaining the SRX110 Services
Gateway ......................................................48
SRX110 Services Gateway Autoinstallation Overview . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 8 Unpacking the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Unpacking the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Verifying Parts Received with the SRX110 Services Gateway . . . . . . . . . . . . . . . . . 51
Chapter 9 Installing the Mounting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Preparing the SRX110 Services Gateway for Rack-Mount Installation . . . . . . . . . . 55
Preparing the SRX110 Services Gateway for Desk-Mount Installation . . . . . . . . . 56
Preparing the SRX110 Services Gateway for Wall-Mount Installation . . . . . . . . . . 57
Chapter 10 Installing the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Installing the SRX110 Services Gateway in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . 59
Adjusting the Power Supply Adapter Tray for the SRX110 Services Gateway for
Rack-MountInstallation..........................................62
Installing the SRX110 Services Gateway on a Desk . . . . . . . . . . . . . . . . . . . . . . . . . 63
Copyright © 2015, Juniper Networks, Inc.iv
SRX110 Services Gateway Hardware Guide for H2 Model Numbers

Installing the SRX110 Services Gateway on a Wall . . . . . . . . . . . . . . . . . . . . . . . . . 65
Installing a 3G USB Modem in the SRX110 Services Gateway USB Port . . . . . . . . 67
Connecting the 3G USB Modem on the USB Modem Extension
Cable-Mount ...............................................67
Installing a 3G USB Modem on the Rear Side of the SRX110 Services
Gateway...................................................68
Chapter 11 Grounding the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
SRX110 Services Gateway Grounding Specifications . . . . . . . . . . . . . . . . . . . . . . . . 71
Grounding the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 12 Connecting the SRX110 Services Gateway to External Devices . . . . . . . . . . 75
Connecting and Organizing the SRX110 Services Gateway Interface Cables . . . . . 75
Connecting the Modem at the SRX110 Services Gateway End . . . . . . . . . . . . . . . 76
Connecting the Modem to the Console Port on the SRX110 Services Gateway . . . 77
Connecting to the CLI at the User End for the SRX110 Services Gateway . . . . . . . 77
Chapter 13 Providing Power to the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . 79
Connecting the SRX110 Services Gateway to the Power Supply . . . . . . . . . . . . . . 79
Powering On the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Powering Off the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chapter 14 Performing Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
SRX110 Services Gateway Software Configuration Overview . . . . . . . . . . . . . . . . 83
Preparing the SRX110 Services Gateway for Configuration . . . . . . . . . . . . . . . 83
Understanding Built-In Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
UnderstandingManagementAccess................................85
Connecting the SRX110 Services Gateway to the J-Web Interface . . . . . . . . . . . . 86
SRX110 Services Gateway Secure Web Access Overview . . . . . . . . . . . . . . . . . . . . 87
Connecting the Services Gateway to the CLI Locally . . . . . . . . . . . . . . . . . . . . . . . 88
Viewing Factory-Default Settings of the SRX110 Services Gateway . . . . . . . . . . . 90
Performing Initial Software Configuration on the SRX110 Services Gateway Using
theCLI........................................................96
Performing Initial Software Configuration on the SRX110 Services Gateway Using
theSetupWizard...............................................99
AbouttheSetupWizard..........................................99
AbouttheDefaultSetupMode...................................100
AbouttheGuidedSetupMode....................................101
RunningtheSetupWizard........................................101
Configuring the 3G USB Modem on the SRX110 Services Gateway . . . . . . . . . . . 102
Configuring the Integrated VDSL2 Interface on the SRX110 Services Gateway . . 103
Part 4 Maintaining and Troubleshooting Components
Chapter15 Maintaining Components .........................................107
Maintaining the SRX110 Services Gateway Hardware Components . . . . . . . . . . 107
Chapter 16 Troubleshooting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Monitoring the SRX110 Services Gateway Chassis Using the CLI . . . . . . . . . . . . . 109
Monitoring the SRX110 Services Gateway Components Using LEDs . . . . . . . . . . 110
Monitoring the SRX110 Services Gateway Using Chassis Alarm Conditions . . . . . 112
vCopyright © 2015, Juniper Networks, Inc.
Table of Contents

Monitoring the SRX110 Services Gateway Power System . . . . . . . . . . . . . . . . . . . 114
Resetting the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Using the Reset Config Button on the SRX110 Services Gateway . . . . . . . . . . . . . 115
Changing the Reset Config Button Behavior on the SRX110 Services Gateway . . 116
Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Part 5 Replacing Components
Chapter 17 Contacting Customer Support and Returning Components . . . . . . . . . . . . 121
ContactingCustomerSupport........................................121
Return Procedure for the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . 122
Locating the SRX110 Services Gateway Component Serial Number and Agency
Labels........................................................123
Listing the SRX110 Services Gateway and Component Details with the
CLI .......................................................123
SRX110 Services Gateway Chassis Serial Number and Agency Labels . . . . . 123
Information You Might Need to Supply to Juniper Networks Technical Assistance
Center........................................................124
Packing the SRX110 Services Gateway and Components for Shipment . . . . . . . 125
PackingtheServicesGateway....................................125
Packing the Components for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Part 6 Safety and Regulatory Compliance Information
Chapter 18 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
SRX110 Services Gateway Definition of Safety Warning Levels . . . . . . . . . . . . . . 129
SRX110 Services Gateway General Safety Guidelines and Warnings . . . . . . . . . . 131
SRX110 Services Gateway Safety Requirements, Warnings, and Guidelines . . . . 135
Chapter19 FireSafetyRequirements..........................................137
SRX110 Services Gateway Fire Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . 137
Chapter 20 Installation Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . 139
SRX110 Services Gateway Installation Safety Guidelines and Warnings . . . . . . . 139
Chapter 21 Laser and LED Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . 145
SRX110 Services Gateway Laser and LED Safety Guidelines and Warnings . . . . . 145
GeneralLaserSafetyGuidelines...................................145
Class1LaserProductWarning....................................145
Class1LEDProductWarning.....................................146
LaserBeamWarning............................................146
Radiation from Open Port Apertures Warning . . . . . . . . . . . . . . . . . . . . . . . . 147
Chapter 22 Maintenance and Operational Safety Guidelines and Warnings . . . . . . . . 149
SRX110 Services Gateway Maintenance and Operational Safety Guidelines and
Warnings .....................................................149
SafetyGuidelinesandWarnings...................................149
BatteryHandlingWarning....................................149
JewelryRemovalWarning....................................150
LightningActivityWarning....................................151
OperatingTemperatureWarning...............................152
Copyright © 2015, Juniper Networks, Inc.vi
SRX110 Services Gateway Hardware Guide for H2 Model Numbers

ProductDisposalWarning....................................153
Chapter 23 Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
SRX110 Services Gateway Electrical Safety Guidelines and Warnings . . . . . . . . . 155
Electrical Safety Guidelines and Warnings In Case of Electrical Accident . . 155
General Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . 155
Chapter 24 Agency Approvals and Regulatory Compliance Information . . . . . . . . . . . . 157
SRX110 Services Gateway Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
SRX110 Services Gateway Compliance Statements for EMC Requirements . . . . 158
Canada ......................................................158
EuropeanCommunity...........................................158
Japan ........................................................159
Korean .......................................................159
UnitedStates..................................................159
SRX110 Services Gateway Compliance Statements for Environmental
Requirements .................................................160
SRX110 Services Gateway Compliance Statements for Acoustic Noise . . . . . . . 160
Part 7 Index
Index.........................................................163
viiCopyright © 2015, Juniper Networks, Inc.
Table of Contents

Copyright © 2015, Juniper Networks, Inc.viii
SRX110 Services Gateway Hardware Guide for H2 Model Numbers

List of Figures
Part 1 Overview
Chapter2 HardwareComponentOverview.....................................9
Figure 1: SRX110 Services Gateway — 12 V Power Supply . . . . . . . . . . . . . . . . . . . . . 9
Figure 2: 3G USB Modem with USB Protection Cover . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter3 ChassisDescription................................................15
Figure 3: SRX110 Services Gateway Front Panel (SRX110H2-VA) . . . . . . . . . . . . . . 15
Figure 4: SRX110 Services Gateway Front Panel (SRX110H2-VB) . . . . . . . . . . . . . 16
Figure 5: SRX110 Services Gateway Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 6: SRX110 Services Gateway Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . 19
Figure 7: SRX110 Services Gateway Ethernet Port LEDs . . . . . . . . . . . . . . . . . . . . . 21
Part 2 Site Planning and Specifications
Chapter 4 Planning and Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 8: SRX110 Services Gateway with 3G and VDSL2 (VDSL/ADSL-POTS) . . 30
Figure 9: SRX110 Services Gateway with 3G and VDSL2 (VDSL/ADSL-ISDN) . . . . 31
Chapter 6 Cable Specifications and Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 10: Ethernet Cable Connector (RJ-45) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure11:ConsoleCableConnector.....................................43
Part 3 Initial Installation and Configuration
Chapter 10 Installing the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 12: SRX110 Services Gateway Installation in a Rack — Positioning Mounting
Brackets ......................................................60
Figure 13: SRX110 Services Gateway Rack Installation — Securing Mounting
Brackets and Power Supply Adapter Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 14: SRX110 Services Gateway Rack Installation — Positioning Power Supply
Adapter Tray ...................................................61
Figure 15: SRX110 Services Gateway Rack Installation — Hanging the Services
GatewayinaRack...............................................61
Figure 16: Adjusting the Power Supply Adapter Tray to Accommodate the
60-WattPowerSupply...........................................62
Figure 17: SRX110 Services Gateway Desk Installation — Attaching the Vertical
Stand.........................................................64
Figure 18: SRX110 Services Gateway Desk Installation — Placing the Services
GatewayonaDesk..............................................64
Figure 19: SRX110 Services Gateway Wall Installation — Attaching the Mounting
Brackets ......................................................65
ixCopyright © 2015, Juniper Networks, Inc.

Figure 20: SRX110 Services Gateway Wall Installation — Attaching the Mounting
Brackets ......................................................66
Figure 21: 3G USB Modem with USB Protection Cover . . . . . . . . . . . . . . . . . . . . . . 67
Figure 22: Connecting the 3G USB modem to the SRX110 Services Gateway . . . . 68
Figure 23: 3G USB Modem Wall Installation—Attaching the USB Protection
Cover.........................................................69
Figure 24: 3G USB Modem Ceiling Installation—Attaching the USB Protection
Cover.........................................................69
Chapter 11 Grounding the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 25: Grounding the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 13 Providing Power to the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . 79
Figure 26: Connecting the SRX110 Services Gateway to the Power Supply . . . . . 80
Chapter 14 Performing Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 27: Connecting to the Ethernet Port on an SRX110 Services Gateway . . . . 86
Figure 28: Connecting to the Console Port on an SRX110 Services Gateway . . . . 88
Part 5 Replacing Components
Chapter 17 Contacting Customer Support and Returning Components . . . . . . . . . . . . 121
Figure 29: Location of SRX110 Serial Number and Agency Labels . . . . . . . . . . . . 124
Part 6 Safety and Regulatory Compliance Information
Chapter 18 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Figure 30: Placing a Component into an Electrostatic Bag . . . . . . . . . . . . . . . . . . 134
Copyright © 2015, Juniper Networks, Inc.x
SRX110 Services Gateway Hardware Guide for H2 Model Numbers

List of Tables
AbouttheDocumentation..........................................xv
Table1:NoticeIcons.................................................xvi
Table 2: Text and Syntax Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Part 1 Overview
Chapter1 SystemOverview...................................................3
Table 3: SRX110 Services Gateway Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Table 4: SRX110 Services Gateway Hardware Features . . . . . . . . . . . . . . . . . . . . . . 5
Table 5: Profiles Supported on the Integrated VDSL2 Interface . . . . . . . . . . . . . . . . 7
Chapter2 HardwareComponentOverview.....................................9
Table 6: Wireless USB Modems Supported by the SRX110 Services Gateway . . . 10
Table 7: 3G USB Modem with USB Protection Cover Components . . . . . . . . . . . . . 11
Chapter3 ChassisDescription................................................15
Table 8: SRX110 Services Gateway Front Panel Components . . . . . . . . . . . . . . . . 16
Table 9: SRX110 Services Gateway Back Panel Components . . . . . . . . . . . . . . . . . 17
Table 10: SRX110 Services Gateway Built-In Hardware Interfaces . . . . . . . . . . . . . 18
Table 11: SRX110 Services Gateway Front Panel Components LEDs . . . . . . . . . . . 20
Table 12: SRX110 Services Gateway Built-In Ethernet Port LEDs . . . . . . . . . . . . . . . 21
Table13:IntegratedVDSL2LEDs.......................................22
Part 2 Site Planning and Specifications
Chapter 4 Planning and Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Table 14: Site Preparation Checklist for Services Gateway Installation . . . . . . . . . 27
Table 15: SRX110 Services Gateway Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 31
Table 16: SRX110 Services Gateway 3G-WAN USB Port Physical
Specifications ..................................................32
Table 17: SRX110 Services Gateway Cabinet Requirements . . . . . . . . . . . . . . . . . . 32
Table 18: Rack Requirements for the Services Gateway . . . . . . . . . . . . . . . . . . . . . 34
Table 19: Clearance Requirements for the Services Gateway . . . . . . . . . . . . . . . . . 35
Chapter 5 Power Requirements and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Table 20: Site Electrical Wiring Guidelines for the Services Gateway . . . . . . . . . . 37
Table 21: Power Supply Electrical Specifications for the SRX110 Services
Gateway ......................................................39
Chapter 6 Cable Specifications and Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Table 22: Cable and Wire Specifications for Ports . . . . . . . . . . . . . . . . . . . . . . . . . . 41
xiCopyright © 2015, Juniper Networks, Inc.

Table 23: RJ-45 Connector Pinouts for the Services Gateway Ethernet Port
(10/100 Mbps).................................................42
Table 24: RJ-45 Connector Pinouts for the Services Gateway Ethernet Port (1
Gbps).........................................................42
Table 25: RJ-45 Connector Pinouts for the Services Gateway Console Port . . . . . 43
Table26:RJ-11ConnectorPinouts......................................44
Part 3 Initial Installation and Configuration
Chapter7 InstallationOverview..............................................47
Table 27: Installation Procedure for the SRX110 Services Gateway . . . . . . . . . . . . 47
Table 28: Required Tools and Parts for Installing and Maintaining the SRX110
ServicesGateway...............................................48
Chapter 8 Unpacking the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Table 29: Parts List for a Fully Configured SRX110 Services Gateway . . . . . . . . . . 52
Table 30: Accessory Parts List for the SRX110 Services Gateway . . . . . . . . . . . . . 52
Chapter 9 Installing the Mounting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Table 31: SRX110 Services Gateway Preinstallation Checklist for Rack-Mount
Installation ....................................................55
Table 32: SRX110 Services Gateway Preinstallation Checklist for Desk-Mount
Installation ....................................................56
Table 33: SRX110 Services Gateway Preinstallation Checklist for Wall-Mount
Installation.....................................................57
Chapter 10 Installing the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Table 34: SRX Services Gateway Rack Installation Parts . . . . . . . . . . . . . . . . . . . 60
Table 35: SRX110 Services Gateway Wall Installation Parts . . . . . . . . . . . . . . . . . 65
Table 36: 3G USB Modem with USB Protection Cover Components . . . . . . . . . . . 67
Chapter 11 Grounding the SRX110 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Table 37: Grounding Cable Specifications for the Services Gateway . . . . . . . . . . . 71
Table 38: Grounding Cable Specifications for the Services Gateway . . . . . . . . . . . 72
Chapter 12 Connecting the SRX110 Services Gateway to External Devices . . . . . . . . . . 75
Table 39: Port Settings for Configuring the Modem on the Services Gateway
End...........................................................76
Table 40: Port Settings for Connecting to the CLI at User End . . . . . . . . . . . . . . . . 78
Chapter 14 Performing Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Table 41: Storage Media on the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . 83
Table 42: Port Settings for Connecting to the Console Port . . . . . . . . . . . . . . . . . . 89
Table 43: SRX110 Services Gateway 3G USB Modem Basic CLI Commands . . . . 102
Part 4 Maintaining and Troubleshooting Components
Chapter15 Maintaining Components .........................................107
Table 44: Maintenance Procedures for the Services Gateway Hardware
Components ..................................................107
Chapter 16 Troubleshooting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Copyright © 2015, Juniper Networks, Inc.xii
SRX110 Services Gateway Hardware Guide for H2 Model Numbers

Table 45: Component LEDs on the Services Gateway . . . . . . . . . . . . . . . . . . . . . . 111
Table 46: SRX110 Services Gateway Chassis Alarm Conditions and Corrective
Actions .......................................................113
Table 47: Services Gateway Power LED Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Part 5 Replacing Components
Chapter 17 Contacting Customer Support and Returning Components . . . . . . . . . . . . 121
Table 48: Return Procedure for SRX110 Services Gateway . . . . . . . . . . . . . . . . . . 122
xiiiCopyright © 2015, Juniper Networks, Inc.
List of Tables

Copyright © 2015, Juniper Networks, Inc.xiv
SRX110 Services Gateway Hardware Guide for H2 Model Numbers

About the Documentation
•Documentation and Release Notes on page xv
•Supported Platforms on page xv
•Documentation Conventions on page xv
•Documentation Feedback on page xvii
•Requesting Technical Support on page xviii
Documentation and Release Notes
To obtain the most current version of all Juniper Networks®technical documentation,
see the product documentation page on the Juniper Networks website at
http://www.juniper.net/techpubs/.
If the information in the latest release notes differs from the information in the
documentation, follow the product Release Notes.
Juniper Networks Books publishes books by Juniper Networks engineers and subject
matter experts. These books go beyond the technical documentation to explore the
nuances of network architecture, deployment, and administration. The current list can
be viewed at http://www.juniper.net/books.
Supported Platforms
For the features described in this document, the following platforms are supported:
•SRX110
Documentation Conventions
Table 1 on page xvi defines notice icons used in this guide.
xvCopyright © 2015, Juniper Networks, Inc.

Table 1: Notice Icons
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
Alerts you to the risk of personal injury from a laser.Laser warning
Indicates helpful information.Tip
Alerts you to a recommended use or implementation.Best practice
Table 2 on page xvi defines the text and syntax conventions used in this guide.
Table 2: Text and Syntax Conventions
ExamplesDescriptionConvention
To enter configuration mode, type the
configure command:
user@host> configure
Represents text that you type.Bold text like this
user@host> show chassis alarms
No alarms currently active
Represents output that appears on the
terminal screen.
Fixed-width text like this
•A policy term is a named structure
that defines match conditions and
actions.
•Junos OS CLI User Guide
•RFC 1997, BGP Communities Attribute
•Introduces or emphasizes important
new terms.
•Identifies guide names.
•Identifies RFC and Internet draft titles.
Italic text like this
Configure the machine’s domain name:
[edit]
root@# set system domain-name
domain-name
Represents variables (options for which
you substitute a value) in commands or
configuration statements.
Italic text like this
Copyright © 2015, Juniper Networks, Inc.xvi
SRX110 Services Gateway Hardware Guide for H2 Model Numbers

Table 2: Text and Syntax Conventions (continued)
ExamplesDescriptionConvention
•To configure a stub area, include the
stub statement at the [edit protocols
ospf area area-id] hierarchy level.
•The console port is labeled CONSOLE.
Represents names of configuration
statements, commands, files, and
directories; configuration hierarchy levels;
or labels on routing platform
components.
Text like this
stub <default-metric metric>;Encloses optional keywords or variables.< > (angle brackets)
broadcast | multicast
(string1 |string2 |string3)
Indicates a choice between the mutually
exclusive keywords or variables on either
side of the symbol. The set of choices is
often enclosed in parentheses for clarity.
| (pipe symbol)
rsvp { # Required for dynamic MPLS onlyIndicates a comment specified on the
same line as the configuration statement
to which it applies.
# (pound sign)
community name members [
community-ids ]
Encloses a variable for which you can
substitute one or more values.
[ ] (square brackets)
[edit]
routing-options {
static {
route default {
nexthop address;
retain;
}
}
}
Identifies a level in the configuration
hierarchy.
Indention and braces ( { } )
Identifies a leaf statement at a
configuration hierarchy level.
; (semicolon)
GUI Conventions
•In the Logical Interfaces box, select
All Interfaces.
•To cancel the configuration, click
Cancel.
Represents graphical user interface (GUI)
items you click or select.
Bold text like this
In the configuration editor hierarchy,
select Protocols>Ospf.
Separates levels in a hierarchy of menu
selections.
>(bold right angle bracket)
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can provide feedback by using either of the following
methods:
•Online feedback rating system—On any page at the Juniper Networks Technical
Documentation site at http://www.juniper.net/techpubs/index.html, simply click the
stars to rate the content, and use the pop-up form to provide us with information about
your experience. Alternately, you can use the online feedback form at
https://www.juniper.net/cgi-bin/docbugreport/.
xviiCopyright © 2015, Juniper Networks, Inc.
About the Documentation

•E-mail—Send your comments to [e-mail]. Include the document
or topic name, URL or page number, and software version (if applicable).
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or Partner Support Service
support contract, or are covered under warranty, and need post-sales technical support,
you can access our tools and resources online or open a case with JTAC.
•JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf.
•Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/.
•JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
•Find CSC offerings: http://www.juniper.net/customers/support/
•Search for known bugs: http://www2.juniper.net/kb/
•Find product documentation: http://www.juniper.net/techpubs/
•Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
•Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
•Search technical bulletins for relevant hardware and software notifications:
http://kb.juniper.net/InfoCenter/
•Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
•Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
•Use the Case Management tool in the CSC at http://www.juniper.net/cm/.
•Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
Copyright © 2015, Juniper Networks, Inc.xviii
SRX110 Services Gateway Hardware Guide for H2 Model Numbers

For international or direct-dial options in countries without toll-free numbers, see
http://www.juniper.net/support/requesting-support.html.
xixCopyright © 2015, Juniper Networks, Inc.
About the Documentation

Copyright © 2015, Juniper Networks, Inc.xx
SRX110 Services Gateway Hardware Guide for H2 Model Numbers