KaRo HiLo Height Adjustable Desk Troubleshooting guide

Karo Manufacturing (Pty) Ltd
Tel: [phone] [email protected] www.karo.co.za
3 Platinum Road, Spartan ext 16, 1619 | P O Box 877, Edenvale, 1610
HowtoprogramyourHiLoHeightAdjustableDesk
TheHiLoHeightAdjustableDeskissimpletoprogramandthereare3heightsettingsto
accommodatemostusers.Followthesesimplestepsonhowtousethecontrolpanels
variousfunctions.

TheSoft‐Touchcontrolpanelhasa:
‐ digitaldisplay;
‐ upanddownbuttonsfortheheightadjustment;
‐ 3programmablememorypositionbuttons;and
‐ amemorysettingbutton.
Howtoadjusttheheightofthedesk:
‐ Presstheuparrowtoincreasetheheightofthedeskuptoamaximumof126cm.
‐ Pressthedownarrowtodecreasetheheightofthedesktoaminimumof72cm.

Howtosaveyourfavouriteheightsforeaseofuse:
‐ Usetheupordownarrowtoadjusttheheightofthedesktoacomfortableheightforyou.
‐ NowpressandreleasetheMemorybutton“M”.
‐ TheDigitalDisplaywillshowan“S‐“.
‐ Nowpressandreleaseanyofthenumbers1to3toprogramyourcurrentposition.
‐ Toprogramtheother2additionalheightsettings,repeatthepreviousfourstepsandselectanumberthat
hasnotyetbeenprogrammed.
‐ Pleasenotethatifyouprogramadifferentheightsettingusingthesamenumber,thenewpositionwillbe
savedovertheprogrammedheightsetting.

Adjustingtheheightofthedesktoapre‐setheight:
‐ Toadjusttheheightofthedesktoapre‐setheight,pressandreleaseoneofthebuttons1to3ofthe
correspondingpre‐setheightyouwouldliketoadjustthedeskto.
‐ Thedeskwillstartmovingandwillstopautomaticallyonceithasreachedthepre‐setheight.
‐ Ifatanypointyouwouldliketostopthedeskwhilstinmotion,simplypressanybuttononthecontrolpanel
toimmediatelystopthemovementofthedesk.



….2/

Lockingtheheightadjustmentataspecificheight:
‐ Usetheupordownarrowtoadjusttheheightofthedesktothedesiredheight.
‐ Now Press and hold the “M” button for about 5‐10 seconds until the digital display shows “LOC”, then
releasethebutton.
‐ Yourcurrentheightisnowlockedintopositionandthecontrolpanelwillnotrespondtoanyadjustments.
Howtounlockthelockedposition:
‐ Pressandholdthe“M”buttonforabout5‐10secondsuntilthedigitaldisplayshowsnumericaldigits,then
releasethebutton.
‐ Yourcontrolpanelisnowunlockedandwillrespondtoanyadjustments.

UsingtheUSBchargingport:
‐ InserttheUSBendofyourdevice’schargingcableintotheUSBportontherightsideofthecontrolpanel.
‐ Connectyourmobiledevicetotheotherendofthechargingcabletocharge.

Anti‐CollisionSystem:
‐ Ifthereisanobstructionwhileadjustingtheheightofthedeskthemotorwillgointoanautoreversemode
inanoppositedirection.

OverHeating:
‐ Intheunlikelyeventofyourdeskmotoroverheating,thedigitaldisplaywillshowtheerrorcode“HOT”.
‐ Whenthishappens,powerdownthedeskbyunpluggingthepowercordfromthewallpoweroutlet.
‐ Leavethedeskpowereddownforabout20minutes.
‐ Afterabout20minutes,plugitbackinandthecontrolfunctionswillreturntonormal.

Howtoreseterrormessages:
‐ IfthedigitaldisplayshowsanyoftheerrorcodesE07,E08orE09,noneofthecontrolpanel’sfunctionswill
work.
‐ Toresetanerror,pressandholdthedownarrowforabout5secondsuntilthedigitaldisplayshows“RST”,
thenreleasethebutton.
‐ Nowpressandholdthedownarrowagain.
‐ Theheightofthedeskwillmovewhileitisbeingreset.
‐ Releasethebuttononcethedigitaldisplayshowsnumericaldigits.

HowtoresettheE01error:
‐ Removeeverythingonthesurfaceofthedesk.
‐ ToresettheE01error,pressandholdthedownarrowforabout5secondsuntilthedigitaldisplayshows
“RST”,thenreleasethebutton.
‐ Nowpressandholdthedownarrowagain.
‐ Theheightofthedeskwillmovewhileitisbeingreset.
‐ Releasethebuttononcethedigitaldisplayshowsnumericaldigits.