KE2 SmartGate Manual

KE2 Therm Solutions
Providing Advanced Energy Saving Technology
for Commercial Refrigeration and AC Systems.
KE2 SmartGate
Installation and Setup
Q.5.24 July 2013
thermsolutions
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RB201 1UAS-2HND-IN
USB
SFP
POE GIGABIT ETHERNET
ETH1 ETH5ETH3 ETH4ETH2 ETH6 ETH10ETH8 ETH9ETH7
6 7 8 9 10
1 2 3 4 5
FAST ETHERNET
(pn 20695)

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 SmartGate
Installation and Setup
Quick Start Q.5.24 July 2013
Page 2
Introduction
The KE2 SmartGate is the heart of the Refrigeration Network. It
is designed to provide the KE2 Evaporator Eciency controller
with the ability to communicate easily and immediately both lo-
cally and remotely. Locally it provides wired or wireless access to
the controllers without special congurations of the user’s PC.
Although KE2 Therm does not require special equipment for
communication with our devices, many users have request-
ed a pre-congured solution to simplify the creation of the
Refrigeration Network. Using feedback from many eld instal-
lations, KE2 Therm’s engineers have created the KE2 SmartGate.
The KE2 SmartGate natively provides the user with a powerful
tool designed to simplify any installation from a basic single
controller to the most advanced multi-controller setup. The on-
board set of tools are fully supported by KE2 Therm’s Technical
Support team to make the installation even smoother.
General Features page 3
Specications page 3
Panel Layout page 3
First Use page 4
Powering the KE2 SmartGate page 4
Connecting the KE2 SmartGate page 4
Conguring the KE2 SmartGate page 5
Network page 7
Action Menu page 10
Wireless page 11
Wireless Security page 11
Time Setting page 12
Diagnostic page 13
Reboot page13
Password page14
System Log page14
Statistics page15
Bottom View of KE2 SmartGate page 16
Contents

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
Quick Start Q.5.24 July 2013
Page 3
KE2 SmartGate
Installation and Setup
General Features
Commercial Grade YES
LAN Ports 9
Gigabit Support YES
Serial Console YES
POE (Power Over Ethernet) YES
Shielded Ports YES
Fiber YES
Supports KE2 - EZVPN YES
Wired and Wireless Models YES
Supports > 20 Devices YES
Enterprise Ready YES
Temp Range -30°F(-35°C) to 150°F (+65°C)
Humidity Range Max. 90% (non-condensing)
Specications
CPU 600MHz
Memory 128MB
Ethernet Gigabit Ports 5
10/100 Ports 5
Wireless 802.11 B/G/N
Expansion Fixed Gigabit Ethernet SFP cage
USB MicroUSB (powered)
POE ETH1 (8 - 28v DC)
Antenna Gain 4dbi
TX Power 30dBmDH
thermsolutions
Powered by
RB201 1UAS-2HND-IN
USB
SFP
POE GIGABIT ETHERNET
ETH1 ETH5ETH3 ETH4ETH2 ETH6 ETH10ETH8 ETH9ETH7
6 7 8 9 10
1 2 3 4 5
FAST ETHERNET
Amicro USB,
Bconnectivity lights for ber optic port
Coptical ber SFP (small form-factor pluggable) port
DWAN port
EGigabit Ethernet ports
Flights indicating connectivity
G10/100 Ethernet ports.
HLED touchscreen
A B C E G
DF
Panel Layout
H
Additional Features
Supports single mode and multi mode
CP Server and Client
VPN Server and Client
IPv4 and IPv6
Reset Button
Reset Jumper
RJ45 Serial Port
LCD Panel
Temperature Sensor
Voltage Sensor

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 SmartGate
Installation and Setup
Quick Start Q.5.24 July 2013
Page 4
First Use
The KE2 SmartGate ships pre-congured for use with the KE2
Evaporator Eciency controller. Port 1 is congured as a WAN
port to be connected to either the customer’s existing network
or their ISP’s (Internet Service Provider) supplied connection.
The KE2 SmartGate is manageable by browsing to 10.10.255.254
when plugged into port 2-10, or when wirelessly connected to
KE2 WiFi.
Powering the KE2 SmartGate
The KE2 SmartGate is supplied with an attached transformer.
The remote transformer accepts 100-240Vac incoming power.
Connecting the KE2 SmartGate
System Requirements
• InternetServiceisrequiredforremoteaccess
• TheKE2Evapcontrollersmustbephysicallyconnectedwith
Ethernet cables
• PCwithEthernetportor802.11wireless(B/G/N)
• Webbrowser(i.e.Chrome/Firefox/InternetExplorer/Safari)
Installation Environment
• The KE2 SmartGate should be in a well-ventilated location.
Ensure device is not located near heat source
• TheKE2Smartgateshouldnotbeindirectsunlight
• OperatingTemperature:-35°Cto+60°C(-35°Fto+150°F)
• OperatingHumidity:10%-90%RH,Non-condensing
Connecting the KE2 SmartGate
aValidate the PC’s Ethernet port and/or wireless is working
properly by connecting it to the internet using the desired
method prior to connecting to the KE2 SmartGate.
bEnsure the KE2 SmartGate is powered.
cPlug one end of the Ethernet cable into the PC and the other
into one of the LAN ports on the KE2 SmartGate (Ports 2-10).
dConnect the Internet service to Port 1, the WAN port.
(Required for text/e-mail alerts and/or remote access)
eConnect to the KE2 Evap.
KE2 EvaporatorEfficiency
thermsolutions
ENTER
BACK
RB201 1UAS-2HND-IN
USB
SFP
POE GIGABIT ETHERNET
ETH1 ETH5ETH3 ETH4ETH2 ETH6 ETH10ETH8 ETH9ETH7
6 7 8 9 10
1 2 3 4 5
FAST ETHERNET
c
Internet
Access e
b
d

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
Quick Start Q.5.24 July 2013
Page 5
KE2 SmartGate
Installation and Setup
2
3
Conguring the KE2
SmartGate
The majority of the KE2 SmartGate’s
conguration has been completed by
KE2 Therm. The following will serve as
a reference if needed.
1To access the router’s web inter-
face, launch the web browser of your
choice (i.e. Chrome, Internet Explorer,
Firefox, Safari, etc.)
Enter the router’s IP address
(10.10.255.254) into the address bar of
the browser and press Enter.
2Once the page is loaded in the KE2
Refrigeration Network homescreen
will appear
3Webg provides access to the KE2
SmartGate’s setup
To view the KE2 SmartGate’s congura-
tion, click the Webg button
4Login
 Username:admin
 Password:(providedon 
KE2 SmartGate label)
1
4
1

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 SmartGate
Installation and Setup
Quick Start Q.5.24 July 2013
Page 6
6Status
After logging into the KE2 SmartGate, the Quick Set tab will be
automatically selected.
Changing the conguration from this page may cause
the KE2 SmartGate to operate incorrectly.
Clicking the Reset Conguration should be avoided unless
instructed to do so by KE2 Therm. This will erase all KE2
Therm congurations and will require each component to
be set up individually.
5
5Click on Login
6

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
Quick Start Q.5.24 July 2013
Page 7
KE2 SmartGate
Installation and Setup
Network
WAN
7The Wide Area Network
Address is typically provided by
the device attached to Port 1 on
the KE2 SmartGate. This will either
be the customer’s router or the
ISP’s modem.
By default the KE2 SmartGate is
congured as a DHCP Client. It
will take the address provided
by the DHCP server of the device
attached to the Port 1.
Static IP
8Some installations may require
setting the WAN IP of the KE2
SmartGate to a specic IP address
provided by the local IT person-
nel or Internet service provider.
To change the KE2 SmartGate
from a dynamic address to a static
address, move the radio button
selection from DHCP to Static. This
will open additional options in the
Quick Start screen.
9The WAN IP address should be
the 4 IP address octets followed
by the subnet in bits. In smaller
applications it is common to use
an IP address beginning with
192.168.1 with a 24 bit subnet, i.e.
192.168.1.103/24.
10 When changing to a static IP
address, you must also dene a
gateway and DNS server(s). These
numbers will be supplied by your
local IT or ISP provider.
11 After successfully conguring
your SmartGate to the appropriate
Static WAN address click the Apply
Conguration button.
8
9
10
11

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 SmartGate
Installation and Setup
Quick Start Q.5.24 July 2013
Page 8
LAN
12 The Local Area Network
displays the address of the KE2
SmartGate.
Warning: Changing any-
thing on this page will result in
the KE2 SmartGate’s changing
functionality. It is for reference
only.
NAT/PAT
Network and Port Address
Translation are two techniques
available to assist users in placing
the KE2 Evaporator Eciency
Controllers on the Internet with-
out requiring a VPN. Caution:
Opening ports misappropriately
can lead to security risks. Please
seek IT help if you are unsure.
13 To access Network Address
Translation (NAT), rst select the IP
dropdown menu.
14 Then select the Firewall
Settings. 13
14
12

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
Quick Start Q.5.24 July 2013
Page 9
KE2 SmartGate
Installation and Setup
NAT/PAT
15 Once in the Firewall settings, select the NAT tab. There
will already be some information in this eld, however, we will
select the ‘Add New’ option.
Once the NAT setup screen is present the user should identify
the appropriate areas of the conguration required for this
process. Refer to the gure for assistance.
ToproperlysetuptheNATcongurethefollowing:
16 Make sure Enabled has a check mark
17 Chain = ‘dstnat’
18 Protocol = ‘6(tcp)’
19 DST to the port used by the external IP address, seleted by
the user, to access the KE2 Evap.
The Default port used by the KE2 Evap controller is TCP Port 80.
In single controller applications, the DST may be selected to 80
if not already used (i.e. camera system, etc.) Multiple control-
lers require the Network Address Translation process to be
completed for each controller attached to the KE2 SmartGate.
This will assign a unique Port to EACH controller allowing it to
be inidividually viewed.
For example:
use port 8081 for 1st controller
Use port 8082 for 2nd controller
User port 8083 for 3rd controller.
Accessing the controller remotely will be as simple as entering
http://xx.xx.xx.xx:8081(xx=customerinternetIPorDomain
Name)
15
17
18
19
16

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 SmartGate
Installation and Setup
Quick Start Q.5.24 July 2013
Page 10
Action Menu
The setup should be as follows:
20 Action = dst-nat
21 To Address = this should match the KE2 Evaporator
Eciency’s factory supplied IP address.
22 To Port(s) = this should always be port 80
23 Click Apply to save changes
24 After clicking Apply, validate proper setup by reviewing
the NAT/PAT in the NAT menu.
20
21
22
24

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
Quick Start Q.5.24 July 2013
Page 11
KE2 SmartGate
Installation and Setup
Wireless
25 The Wireless tab pro-
vides the setup for the se-
curity of the KE2 SmartGate.
By default your KE2
SmartGate has been pro-
grammed to match the label
on the bottom of the device.
If changes are necessary, the
label should be marked with
the new information.
Wireless Security
26 The KE2 SmartGate is
protected with a custom pre-
shared key. Users may change
the password, but must
maintain the information for
future access.
25
26
27 Wireless Clients is a list of
devices currently connected
to the KE2 SmartGate’s
KE2WiFi.
NOTE: KE2 Therm’s engineers
have fully congured the KE2
Smart Gate for you.
28 To access the congura-
tion screens, select Show
Menu in the upper left corner
DHCP
DHCP Server
29 The KE2 SmartGate
has been setup to provide
IP addresses within the
Refrigeration Network to de-
vices connected to Ports 2-10.
29
30
28

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 SmartGate
Installation and Setup
Quick Start Q.5.24 July 2013
Page 12
32
31
Time Setting
The KE2 SmartGate is factory
programmed to automatically
update the time and date when
connected to the Internet.
By default it is set to Central
Standard Time.
To make changes to the
settings,
31 Select System
32 Select Clock
33 The time zone can be
changed by clicking the arrow
next to America/Chicago and
selecting the appropriate zone.
Daylight Savings Time will be
handled appropriately for the
selected time zone. If the user
prefers, the time, date, and
daylight savings information
may be setup manually 33

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
Quick Start Q.5.24 July 2013
Page 13
KE2 SmartGate
Installation and Setup
Diagnostic
34 Under the Tools Tab, the KE2 SmartGate has a full suite of
diagnostictoolsfortheadvanceduserincluding:BtestServer,
Bandwidth Test, Email, Flood Ping, Graphing, IP Scan, MAC
Server, Netwatch, Packet Snier, Ping, Ping Speed, Prole, SMS,
Telnet, Torch, Traceroute, Trac Generator, and Trac Monitor.
Note: These are advanced topics and are beyond the scope of
a typical Refrigeration Network installation. Therefore, they
will not be discussed in this literature. However, additional
information is available by contacting KE2 Therm’s Technical
Support.
34
Reboot
35 The user may reboot the KE2
SmartGate by selecting the System
tab...
36 and then Reboot.
37 They will then be prompted to
conrm.
35
37
36

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 SmartGate
Installation and Setup
Quick Start Q.5.24 July 2013
Page 14
Password
38 Each KE2 SmartGate is natively
secured from the factory with a unique
password to prevent undesired access.
It is provided on the label attached
to the bottom side of the device. The
password may be changed by the user
if desired by selecting the Password
option under the System tab.
39 They will then need to enter the
current password (Old Password),
then the New Password as well as
Conrm the New Password to prevent
accidental misspellings.
39
38
System Log
40 The Log tab provides the system log. The system log is
used to provide information when troubleshooting. When
contacting KE2 Technical Support a copy of the log may be
requested.
40

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
Quick Start Q.5.24 July 2013
Page 15
KE2 SmartGate
Installation and Setup
Statistics
41 The Interfaces tab displays a line for each connection with
the information for each.
41
VPN Conguration
Now that the KE2 SmartGate is setup you can congure the VPN.
ATo congure the VPN, from the main screen shown below,
select the KE2 EZVN Help icon and follow the instructions in
Q.5.25 KE2 SmartGate VPN Conguration.
A

© Copyright 2013 KE2 Therm Solutions, Inc., Washington, Missouri 63090
Q.5.24 June 2013 supersedes Q.5.24 May 2013 and all prior publications.
Quick Start Q.5.24 July 2013
Page 16
KE2 Therm Solutions
209 Lange Drive . Washington, MO 63090
1-888-337-3358 . www.ke2therm.com
KE2 SmartGate
Installation and Setup
KE2 SKU#20695
DEFAULT MANAGEMENT
User:admin Password:A393A7Dc
WIRELESS INFO
ssid:KE2SmartGate
Psswrd(WPA2PSK):753C4983a5f3
Serial #
13092-015
VPN ACCOUNT (CONTACT KE2)
User Name:sq11209vpn
Password:a943d7fc
Server:K11209.ke2therm.net
Preshared Key:3bBc6a3dE4D6
Bottom View
Wireless Antenna
Mounting Locations
Wireless Connection Information
Router Management
Login Information
VPN Setup
Information
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