Keep Track GPS KTGPS User manual

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HEAVY DUTY PERSONAL ALARM
USER GUIDE

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Keep Track GPS KTGPS DRAFT HD Pendant Userguide.docx 5/04/2019
USER GUIDE
Heavy Duty Personal Alarm
Contents
1. Let’s get started ........................................................................................................................3
2. Getting to know your alarm.......................................................................................................3
3. SOS button ................................................................................................................................4
4. Speed Dial .................................................................................................................................4
5. Answering your tracker .............................................................................................................4
6. Hang up.....................................................................................................................................4
7. LED lights ..................................................................................................................................5
8. Volume ......................................................................................................................................5
9. On/Off button............................................................................................................................5
10. Battery life/Recharging...........................................................................................................5
11. Charging port/Mini USB ..........................................................................................................6
12. Fall Detection ..........................................................................................................................6
13. Water resistant rating .............................................................................................................6
14. Regularly test your alarm ........................................................................................................6
15. Information for carers and family members ............................................................................7
16. Hardware Specifications..........................................................................................................8
17. Safety precautions...................................................................................................................8
18. Terms and conditions ..............................................................................................................9
Contact us ..................................................................................................................................... 9

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Keep Track GPS KTGPS DRAFT HD Pendant Userguide.docx 5/04/2019
USER GUIDE
Heavy Duty Personal Alarm
1. Let’s get started
You will find all accessories inside the box
-Heavy Duty Personal Alarm
-Lanyard
-USB Cable and plug
-Charging accessory
-Screwdriver
-User guide
Power on: Press the on/off button for 3 seconds, to power on the device, until you feel it vibrate and you hear
a beep.
Power off: Press the on/off button for 3 seconds, until you feel
it vibrate and you hear a beep. The lights will stop flashing to
show it has powered off.
Battery Charging: Connect the micro-USB end to your Magnetic
Charging Accessory. Insert the larger end of the USB cable in to
the wall plug adaptor, then turn the power on. The blue light on
the accessory and tacker will remain lit when charging.
2. Getting to know your alarm
Speed Dial 1/Answer/Hang up
GPS LED Flashing blue light
Speaker
SOS Button
Battery cover
Microphone
GSM LED Flashing green light
Volume-/Speed dial 3
Volume +/Speed dial 2
Lanyard Loop
Charging port/Mini USB
On/Off Button

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USER GUIDE
Heavy Duty Personal Alarm
3. SOS button
Press and hold down the SOS button for 3 seconds until you feel it vibrate and you hear a beep. This will acti-
vate the emergency call / text sequencing
SOS activation –Emergency sequencing
3.1 Emergency response text message will be sent within 3 seconds to all mobile contacts on your list
of numbers. The SMS will state for example –KIM NEEDS HELP! The location is provided via a link to Google
Maps. Location accuracy is within 2.5 meters.
3.2 Emergency call sequencing: After the text messages have been sent, the alarm will then ring the first
person on that list automatically and allow a handsfree 2-way conversation. The alarm requires the emergency
contact who answers the call to formally acknowledge the call by pressing 1 on their mobile key pad.
If they do not before 1 minute, then alarm will continue the emergency sequencing and automatically hang up
and start calling the next contact.
If the emergency contacts do not answer, it goes to voice mail or the emergency contact does not formally
acknowledge the call within 1 minute, the alarm will continue to ring through all the numbers until someone
answers.
If the alarm has not been able to reach any of the listed numbers, it will automatically start calling the numbers
again.
3.3 To end the call the wearer can press the Phone Icon button firmly and quickly to end the call. Or the
receiver can end the call via pressing 1 on their keypad. If they do not do this, the sequence call will continue.
Useful information: If you have accidently activated a SOS call, a short press and release of the Phone
Icon button will cancel it.
4. Speed Dial
Speed dial 1 Hold down the phone icon button for 3 seconds until you feel it vibrates and you hear a beep.
This will call your 1st nominated contact number as a normal out going phone call.
Speed dial 2 Hold down the Volume +icon button for 3 seconds until you feel it vibrates and you hear a
beep. This will call your 2nd nominated contact number as a normal out going phone call.
Speed dial 3 - Hold down the Volume –icon button for 3 seconds until you feel it vibrates and you hear a
beep. This will call your 3rd nominated contact number as a normal out going phone call.
5. Answering your tracker
Press the phone icon button to receive an incoming call. A short press and release will answer the call.
6. Hang up
A short press and release of the phone icon button will also allow you to terminate a call

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Heavy Duty Personal Alarm
7. LED lights
GPS LED Flashing blue light indicates the GPS connection and GSM LED Flashing green indicates the
WCDMA/GSM (mobile call connection)
GPS Indicator (Blue)
Status
Description
On (no flashing)
The alarm is charging
Blinks every 5 seconds
In sleep mode/battery saving
1 second on, 1 second off
Searching for GPS signal
Off
GPS is connected
Blinks 3 times per second
Tracker is low in battery and needs recharging
GMS Indicator (Green)
On (no flashing)
In coming call or is busy
Blinks every 5 seconds
In sleep mode/battery saving
1 second on, 1 second off
Searching for mobile signal
Off
Mobile is connected
8. Volume
Volume up –A short press and release will increase the volume, continue this action to reach the desired
volume level Volume down - A short press and release will decrease the volume, continue this action to reach
the desired volume level
9. On/Off button
Power on-Press the on/off button for 3 seconds, to powered on the device, until you feel it vibrate and you hear
a beep.
Power off - Press the on/off button for 3 seconds, until you feel it vibrate and you hear a beep. The lights will
stop flashing to show it has powered off.
10. Battery life/Recharging
The Heavy-Duty Personal Alarm has a standby power saving mode of 180 hours, with normal use at 20 hours.
You will need to recharge your unit every 1 to 2 days. We recommend you strategically place your alarm to
charge overnight on your bedside table.

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Heavy Duty Personal Alarm
11. Charging port/Mini USB
Ensure the micro-USB end of the cable is connect to the silver charging accessory, this will attach to the charging
port on the side of the alarm. Connect the cable via the USB port to the wall plug and ensure the power point is
switched on. The blue light on the charging accessory and the blue light on the alarm will remain solid blue when
charging.
12. Fall Detection
In the event the alarm senses a fall, an emergency fall sequence will then be initiated. First the alarm will
vibrate and then play a tune to alert the wearer a fall has been detected, it will then send a text and call
your emergency contacts to alert them of your situation and provide your location.
In the event the alarm was set off by accident, the wearer can cancel the sequence by pressing any button
with a short press and release.
To activate the Fall Detection function or adjust the settings, follow the instructions below by simply texting
a SMS commands directly to the alarm via the mobile number
Useful information: If you have accidently activated a Fall Alarm, a short press and release of any button
will cancel it.
13. Water resistant rating
The Heavy-Duty Personal Alarm is water-resistant but not waterproof and are not suitable to be submerged
in water or swimming with. It can withstand heavy rain and shower splashes, however it the alarm is dropped
on the floor of the shower and is submerged the casing will be compromised. For this reason, we highly recom-
mend hanging your pendant in the shower on a hook that is within reach.
14. Regularly test your alarm
Like any emergency, it is essential to train the wearer and carer’s on how to use the alarm. Regular testing/mock
drills are recommended to ensure the device is ready when needed.
We recommend testing your Heavy-Duty Personal Alarm once every 1-2 months.
1. Pick a date example: 15th of the month/ second Sunday of the month.
2. Let your emergency contacts know in advance
3. Check how much credit is available on your prepaid mobile sim card, consider a Keep Track Telstra Account
if this is a concern.
4. Ensure you remove or deactivate 000 from emergency contact list.
Useful information: The alarm requires the emergency contact who answers the call to formally acknowledge
the call by pressing 1 on their mobile key pad. If they do not before 1 minute, then alarm will continue the
emergency sequencing and automatically hang up and start calling the next contact.

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USER GUIDE
Heavy Duty Personal Alarm
15. Information for carers and family members
In the event you need to locate your loved one via the alarm or to check the alarms settings, this can be done by simply texting a SMS commands directly to the
alarm via the mobile number. NOTE: Always start the code with ‘0000’ with no spaces.
Command
Code
Response
Requesting location
A00
Click the link on the incoming text to open Google Maps and see the user’s location. Example return texts will read:
Location,010919,9:00,A,14,0Km/h,50%,https://maps.google.com/maps?q=xxx or
Location,010919,9:00,V,14,0Km/h,50%,https://maps.google.com/maps?q=xxx
Explanation: Message, Date (mmddyy), Time, A (current location) OR V (last known location), Signal Strength (more than 10
is fine), Speed, Battery Power remaining, Google Maps Location Link
Current contacts
B9F,GET,1,2,3,4,5
This will show you all the emergency contact phone numbers that are programmed. For example: 0000,B9F,GET,1,2,3,4,5
A text will come back saying: (16 digit IMEI),1:0411111111,2:0422222222,3:etc If no number is programmed in that slot, it
will say NULL
To change contacts
B9F,ADD,1:xx,2:xx
When (re)programming emergency contacts, choose a contact number and program them using numbers 1-5 next to the new
number. So, to reprogram contacts 1, 2, and 5, you would send this text:
For example: 0000,B9F,ADD,1:0411111111,2:0422222222,5:0455555555
To change speed dial
contacts
BA0,xx,xx,xx
(0 = zero)
To Program the Speed-dial buttons Note: they don’t have to be one of the emergency contacts
For example: 0000,BA0,0412345678,0498765432,0455555555
Request location via
call
B99,CALL,xx,ADD/DEL,34
You can ring the Alarm and received a text message of the Alarms location:
Text: 0000,B99,CALL,0411111111,ADD,34 To disable function: Text: 0000,B99,CALL,0411111111,DEL,34
To program auto
answer
B99,CALL,xx,ADD,72
To enable your Personal Alarm to be automatically answered when called by a specific phone number, text:
0000,B99,CALL,0411111111,ADD,72
Restricting incoming
calls
B71,1 OR B71,0
To allow anyone to be able to call your Personal alarm (default), text: 0000,B71,1
To allow only emergency contacts to be able to call the Sentry, text: 0000,B71,0
Program Fall Detec-
tion
0000,A29,1,60,2,1
The password is 0000. The code is A29. The 1has reference to the MT90G being on. The 60 represents the number of
seconds the unit will beep and vibrate before sending the alarm. The number 2is the Medium Sensitivity Rating. The last
number 1means the alarm will be sent 1 second after the beeping finishes. Sensitivity settings is given a value from 1-3
With 1 being the most sensitive (easiest to activate the alert). The default value is 1.
Turn off Fall Detection
0000,A29,0
This will turn the Fall Detection off completely.

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16. Hardware Specifications
17. Safety precautions
The GPS Alert Pendant is solely reliant on the mobile phone service provider’s network coverage to make phone
calls, to send SMS text messages and to transmit information regarding GPS positioning. Be aware that services
may vary between different mobile service providers and their coverage provided in different locations.
GPS locations are sometime not available to the pendant in large buildings and their accuracy is variable. Often
the pendant will provide a last known location which will be at the outside of a building for example, prior to
entering a shopping centre.
When outside, the pendant must have a clear uninterrupted line of sight to a minimum number of available
satellites to provide its accurate GPS location.
It is highly recommended that the user periodically tests their unit every week by pressing the SOS button and
warn the emergency contacts it is an emergency drill.
It is the user’s responsibility to ensure their mobile service provider has their most up to date and accurate personal
information and billing details. They are also responsible to ensure their sim card has enough credit available to
use at any time and that they are aware of when their credit and sim card will expire.
Please ensure when using the pedant:
•Do not wear the pendant when sleeping.
•Turn off the pendant when entering hazardous areas, as the pendant can be a potential ignition sources
to gas or explosives.
•Turn off your pendant when in commercial aircrafts or whenever instructed due to safety reasons
•In the event of an electrical storm, please turn off the power plug at the power point.
•Do not submerge your pendant in water or any substance that can infiltrate the casing, microphone or
speaker points. As the water will damage the hardware and any substance can affect the sound quality of
the speaker and microphone.
•Do not use any chemicals on the casing of the pendant as it can erode the casing
Content
Specs.
Dimension
77mm*47mm*20mm
Weight
76g
GSM Frequencies
850/900/1800/1900 MHz
3G WCDMA Frequencies
AU: 850/900/2100 MHz
GPS accuracy
<2.5m
Working hour
180 hours in power-saving mode. 20 hours in normal mode
Charging Voltage
Micro USB charging port: DC 4.2–5.5 V/400 mA Magnetic charging connector: DC 4.2–5.5
V/400 mA
Backup Battery
Removable 1100 mAh/3.7 V lithium-ion battery (compatible with Nokia BL-5C battery)
Power Consumption
Current in standby mode: 60 mA Current in deep sleep mode: 5 mA
Operation Temperature
-20°C to +55°C
Humidity
5% to 95%
USER GUIDE
Heavy Duty Personal Alarm

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Keep Track GPS KTGPS DRAFT HD Pendant Userguide.docx 5/04/2019
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Heavy Duty Personal Alarm
•Always ensure your hands are dry when managing the pendant to recharge at the cradle and power socket
to ensure electrical safety.
•Overheating or prolonged exposure to sun light can potentially over heat the battery and render the
pendant unusable and cause damage.
18. Terms and conditions
Operation of the KTGPS Personal Alarm is the sole responsibility of the User. It is the User’s exclusive responsibility
to test all functions and ensure the equipment is in good working condition. KTGPS is not responsible for misuse
or improper operation of the unit. Before using, test your personal alarm to determine the effectiveness of the
unit’s operation at the location(s) where it will be used. Failing to test the unit may mean the user is at risk of not
receiving necessary medical attention. The information in this User Guide is not a substitute for advice from
medical or health professionals.
KTGPS is not responsible for the reliability or quality of the cell phone service with which its products are used. It
is the User’s sole responsibility to determine where the personal alarm will operate. It is understood by both User
and Purchaser that any signals transmitted are totally beyond the control of KTGPS. Such telecommunication
systems and equipment are not owned, operated, maintained, leased and are not controlled, inspected, or re-
viewed by KTGPS.
Furthermore, KTGPS cannot and will not be responsible for any injury, death or property damage that results from
telecommunication equipment not supplied by KTGPS that fails to transmit signals from the unit to User’s emer-
gency contacts.
User and Purchaser both understand and acknowledge that the Personal Alarm requires AC power and a mobile
phone service. It is the User’s responsibility to provide electrical service for the Personal Alarm to recharge and
function.
KTGPS neither warrants nor represents that the Personal Alarm will prevent any damage, injury, or loss to either
person or property, or that the Personal Alarm will always provide the full protection for which it is intended. Both
the Purchaser and User fully understand and acknowledge that KTGPS is not an insurer, and that the User assumes
any and all risk of loss or injury to the User’s property or person. No representation or warranties express or
implied are made by KTGPS other than those expressed herein.
Keep Track GPS warrants this product and all parts, thereof, only to the original purchaser to be free from defective
materials and workmanship from the date of the original purchase for the period of one year. If your product is
found to be defective within the warranty period, Keep Track GPS will repair or replace defective parts with new
or rebuilt equivalents at no charge to the original owner. Parts used for replacement are warrantied only for the
remainder of the Warranty Period. If your product is found to be defective, please contact the business you
purchased your product from for warranty repair instructions.
Contact us
Feel free to contact us via phone, email or check out our website!
Pick-ups or product viewings are by appointment only in Perth, however you can view Personal Pen-
dants/Alarms at any ILC (Independent Living Centre) www.ilc.com.au in your nearest capital city.
13 Glenorchy Road
Southern River WA 6110
Phone: [phone]
Email: [e-mail] Web: www.keeptrackgps.com.au