Ketra N4 Series User manual

N4
Conduit-Mounted Hub
Model: N4-1-CND-BK - Ketra N4 Conduit-Mounted Hub
INSTALLATION GUIDE

PAGE 2 770-000027-02 r15 N4 INSTALLATION GUIDE
! !
WARNING
Risk of electric shock. Use in dry locations only.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Maintain at least 6 feet of spacing between any KetraNet Mesh product and Wi-Fi
routers and access points.
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

PAGE 4 770-000027-02 r15 N4 INSTALLATION GUIDE
PRODUCT OVERVIEW
Fig. 2
RJ JACKS
MICRO USB
Ketra’s N4 Hub forms a bridge between Ketra products and
Ketra digital interfaces such as Design Studio, mobile app,
and API commands.
With multiple N4s, a user can integrate KNets, allowing for seamless installations
no matter how large. Using an Internet connection, the Hub can connect to
Ketra’s cloud servers to enable backup and remote maintenance functions.
Fig. 1
KETRANET MESH
KETRANET LINK
POWER
ETHERNET
WIFI
RESET SWITCH

PAGE 5 770-000027-02 r15 N4 INSTALLATION GUIDE
Explanation of Indicator Lights
The N4 indicates its status using the lights on the front.
Indicator light behavior
Symbol Name Expected Behavior
Power • Red briey at startup
• White at all other times while N4 is on
Wi-Fi • For future use
Ethernet
• Red briey at connection to LAN (while N4 waits for an IP
address)
• White at all other times while network connection active
• Dark if no LAN connection is detected
• Blinking red if N4 detects a network wiring loopback
KetraNet Mesh
• Blinks red when a “remote access” message is sent or received
• Solid red when the hub is congured for remote access, but
the hub cannot connect to the remote access server
KetraNet Link
• Blinking white when a message is sent or received over
KetraNet Link (wired communication with other Ketra
devices)
• Red when no Internet connection is detected
• Dark at all other times
PRODUCT OVERVIEW

PAGE 6 770-000027-02 r15 N4 INSTALLATION GUIDE
WIRE NUTS THREADED RING
INCLUDED COMPONENTS/SPECS
N CONDUITMOUNTED HUB
SPECIFICATIONS
Environmental
Operating Temperature -20˚ to 40˚C
Storage Temperature -20˚ to 80˚C
Humidity 0 - 95%, Non-condensing
Certication UL, cUL, FCC Class B, RoHS
Location UL Damp Location, IP20
Mechanical
Weight 15oz, 0.43 kg
Housing Material Polymer
Power
Voltage 120 VAC
Power Consumption 5W
Current .041 Amps @ 120 VAC
Enclosure + Connections
Connections (Class 1)
AC Power In 6 in. 18 AWG Flying Leads
Data Connections
Connectivity Technology Wireless, Wired
Data Link Protocol Ethernet, Fast Ethernet,
IEEE 802.11b, IEEE 802.11g
KetraNet Mesh™ Wireless
USB Port 1 - Micro-B USB console port,
for rmware updates

PAGE 7 770-000027-02 r15 N4 INSTALLATION GUIDE
DIMENSION DRAWINGS
Fig. 4
Fig. 3

PAGE 8 770-000027-02 r15 N4 INSTALLATION GUIDE
WIRING DIAGRAMS
Example Installation Layout
KNet: N4 + 49 Ketra Wireless Devices
KETRA
N4
KETRA
NETWORK 1
KETRA
NETWORK 5
KETRA
N4
KETRA
NETWORK 2
KETRA
N4
KETRA
NETWORK 3
KETRA
N4
KETRA
N4
KETRA
N4
KETRA
NETWORK 6
KETRA
NETWORK 7
NETWORK
SWITCH
120VAC, 60 Hz
MAINS SUPPLY
L1 KETRA
N4
KETRA
NETWORK 4
KETRA
N4
120VAC, 60 Hz
MAINS SUPPLY
L1
KETRA
NETWORK 8
NOTE:
WHEN DAISY CHAINING,
LIMIT N4'S TO 10 UNITS
MAX PER DAISY CHAIN.
TO NETWORK
SWITCH / MODEM,
INTERNET
E5E
E5E
E5E
E5E
E5E
E5E
E5E
E5E
E5E
(BY OTHERS)
KEY
L1 12 AWG, 3 WIRE
KETRANET MESH
WIRELESS NETWORK
E5E CAT5E, 4 PAIR, UNSHIELDED
GENERAL NOTES:
1. KETRANET MESH IS KETRA'S
WIRELESS CONTROL PROTOCOL.
2. A NODE IS A KETRANET MESH
ENABLED WIRELESS DEVICE.
3. 50 KETRANET MESH NODES MAX.
PER INSTALLATION NETWORK.
4. ALL KETRANET MESH NODES TO
BE INSTALLED WITHIN 50'-0"
RANGE OF THE NEAREST NODE.
5. 10 N4'S MAX. PER DAISY CHAIN
SERIES.
SHEET
OF
SHEET NAME
SCALE:
CHECKED BY:
DRAWN BY:
DATE:
REVISION #:
DRAWING #:
DRAWING TYPE:
FOR REFERENCE ONLY
NOT FOR
CONSTRUCTION
6231 E. STASSNEY LANE
BUILDING 13, SUITE 400
AUSTIN, TX 78744
P: 512.872.4349
1 1
WD
00
06/01/2017
LEB
CEH
NTS
KETRA
MULTI-NETWORKS, N4,
STAR-TOPO, SWITCH
KETRA
N4
KETRA
NETWORK 1
KETRA
NETWORK 5
KETRA
N4
KETRA
NETWORK 2
KETRA
N4
KETRA
NETWORK 3
KETRA
N4
KETRA
N4
KETRA
N4
KETRA
NETWORK 6
KETRA
NETWORK 7
NETWORK
SWITCH
120VAC, 60 Hz
MAINS SUPPLY
L1 KETRA
N4
KETRA
NETWORK 4
KETRA
N4
120VAC, 60 Hz
MAINS SUPPLY
L1
KETRA
NETWORK 8
NOTE:
WHEN DAISY CHAINING,
LIMIT N4'S TO 10 UNITS
MAX PER DAISY CHAIN.
TO NETWORK
SWITCH / MODEM,
INTERNET
E5E
E5E
E5E
E5E
E5E
E5E
E5E
E5E
E5E
(BY OTHERS)
KEY
L1 12 AWG, 3 WIRE
KETRANET MESH
WIRELESS NETWORK
E5E CAT5E, 4 PAIR, UNSHIELDED
GENERAL NOTES:
1. KETRANET MESH IS KETRA'S
WIRELESS CONTROL PROTOCOL.
2. A NODE IS A KETRANET MESH
ENABLED WIRELESS DEVICE.
3. 50 KETRANET MESH NODES MAX.
PER INSTALLATION NETWORK.
4. ALL KETRANET MESH NODES TO
BE INSTALLED WITHIN 50'-0"
RANGE OF THE NEAREST NODE.
5. 10 N4'S MAX. PER DAISY CHAIN
SERIES.
SHEET
OF
SHEET NAME
SCALE:
CHECKED BY:
DRAWN BY:
DATE:
REVISION #:
DRAWING #:
DRAWING TYPE:
FOR REFERENCE ONLY
NOT FOR
CONSTRUCTION
6231 E. STASSNEY LANE
BUILDING 13, SUITE 400
AUSTIN, TX 78744
P: 512.872.4349
1 1
WD
00
06/01/2017
LEB
CEH
NTS
KETRA
MULTI-NETWORKS, N4,
STAR-TOPO, SWITCH
KEY
KETRANET MESH
WIRELESS NETWORK
KETRA
N4
120-277V
60 Hz
HOT/LINE
NEUTRAL
GROUND
MODEM/ROUTER
CAT5E
(BY OTHERS)

PAGE 9 770-000027-02 r15 N4 INSTALLATION GUIDE
PREINSTALLATION
N4 Placement
For ideal KetraNet Mesh wireless performance, position the N4 according to these guidelines:
• Keep within range: Place the N4 within 50 feet of at least one of the devices it will control.
Ideally, place as close as possible to all devices it will control.
• Avoid obstructions: Avoid having metal obstructions or walls between the N4 and the
nearest device it will control.
• Avoid metal enclosures.
• Separate from Wi-Fi devices: Maintain at least 6 feet of spacing between any KetraNet Mesh
product and Wi-Fi routers and access points.
The N4 is UL Damp Location-listed.
The N4 has a suggested clearance of 4 inches to ensure visibility of indicator lights and access to all
ports. (See g. 5.)
Network Conguration
The modem or router to which the N4 is connected must include a DHCP server from which the
N4 can obtain an IPv4 address. (For the vast majority of modems and routers, this is the default.)
All N4s that will be part of an installation together must be on the same LAN (Local Area
Network) subnet.
4”
4”
Fig. 5

PAGE 10 770-000027-02 r15 N4 INSTALLATION GUIDE
1. Remove a half-inch knockout from the junction box.
2. Mount the N4 to the junction box. Fit the N4’s connector into the opening created in step 1.
Secure the N4 by threading the provided threaded ring onto the mount.
Notes:
–
Orientation: The N4ís serial number (on the bottom) should face the access point. The
serial number may be necessary for commissioning and servicing.
–
Clearance: Remove nearby obstructions. This will ensure the visibility of the indicator lights
as well as access to all ports.
3. Splice the N4 into building power. Using the provided wire nuts, attach each lead wire to the
corresponding conductor. All connections should be made inside the junction box.
–Black: Line
–White: Neutral
–Green: Ground
4. Energize the circuit.
Note: Once power is connected, the N4ís power indicator light will come on. It will be red while
the N4 boots up; afterward, it will turn white.
INSTALLATION
STEP
Apply Power to the Hub

PAGE 11 770-000027-02 r15 N4 INSTALLATION GUIDE
Once a connection is detected, the N4’s Ethernet indicator, , will come on white.
Direct connection to modem or router
STEP
Connect the Hub to the LAN (Local Area Network)
Fig. 6
INSTALLATION
N4
Modem/
Router
Use either RJ45 port
CAT5 or equivalent
Ethernet cable
• Use a CAT5 or equivalent Ethernet cable
• Cable can be no more than 100 m (328 ft)

PAGE 12 770-000027-02 r15 N4 INSTALLATION GUIDE
Controlling with Design Studio
For simple instructions on establishing an N4 installation in Design Studio, refer to the N4 edition of
our Design Studio Quick Start Guide.
For more advanced instructions on establishing an N4 installation in Design Studio, refer to the
following portions of the Design Studio User Manual:
•
Getting Started
>
Installation Management
>
Creating an Installation
•
Operating an Installation
>
Organization
If you are unable to discover your N4s in Design Studio, conrm one of the following is true:
Option 1:
–Your computer is on the same subnet as all N4’s
OR
Option 2:
–Your computer is on the same network as the N4’s
–All N4’s are on the same subnet
–The N4’s have internet access
–Your computer has internet access
Controlling with the Ketra Mobile App
For instructions on using an N4 with the Ketra app, refer to our Mobile App Manual.
If you are unable to discover your N4s in the Ketra app, conrm one of the following is true:
OPTION :
–Your mobile device is on the same subnet as all N4’s
OR
OPTION :
–Your mobile device is on the same network as the N4’s
–All N4’s are on the same subnet
–The N4’s have internet access
–Your mobile device has internet access
ADDITIONAL TASKS

PAGE 13 770-000027-02 r15 N4 INSTALLATION GUIDE
Limited warranty terms can be found at:
www.ketra.com/warranty
For questions and technical support please contact:
(844) 588-6445
WARRANTY & TECH SUPPORT

6321 E. Stassney Ln.
Suite 400
Austin, TX 78744
ketra.com
(512) 347-1100
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