Key System US Atlas User manual

Display Speakerphone Key System US
Atlas
Display Speakerphone
Easy Reference Guide
KEY SYSTEM US
The features and functions described herein are presented in condensed
form, enabling you to easily understand the operation of the Atlas KDX
system. It is important, however, that your installer provide you with some
introductory training to familiarize you with feature explanations and the
specific parameters of the system.

Display Speakerphone Key System US
April 2000
KEYPHONE LAYOUT
DEDICATED FEATURE KEYS
•DATA Programming; Activate Station Display
•CONF Conference; Privacy Release
•CAMP Emergency Call; Pause
•PROG Programming; Changing Signal Type
•SPEED Speed Dialing
•REDIAL Redial; Auto Redial
•MSG Setting Message; Message Waiting
Indication; Reply to a Station Message
•FLASHDisconnect a call without losing dial
tone using Centrex type features
•MIC Call Monitor; Speaker Phone
•TRF Transfer Key; Exclusive Hold
•RLS Release Key; terminating the call
•HOLD Holding a Trunk or Intercom Call
•PAGE Paging; Answering a Page Call
•PICKUPPicking up Incoming Calls; Answering
ringing phones

Display Speakerphone Key System US
SPEAKER
LIQUID CRYSTAL DISPLAY
Shows date, time, number dialed, duration of call, calling station or trunk,
call forwarding information, LCD messages, etc.
PROGRAMMABLE KEYS
All of the keys may be programmed to do one of the following functions:
•Direct Station Selection / Busy Lamp Field
•Direct Trunk Selection
•Trunk Hunting Group Access
•Station Hunt Group Access
•Speed Dial (Personal / System)
•Call Park
•Call Forwarding
•Automatic Wake-up *
•Check-in / check-out *
•Record *
* May be optional features
RINGER VOLUME CONTROL
Located on the bottom of the telephone (ET 36 set)
MICROPHONE
Located on the front of the telephone
SLIDE SWITCH (ET 36 set)
Speaker Volume
ROCKER SWITCH (DT 36 set)
Controls volume of handset, speaker and ringer

Display Speakerphone Key System US
TABLE OF CONTENTS
GENERAL INFORMATION
Handsfree Operation……………………………. 1
Automatic Trunk Selection……………………… 1
Programmable Keys…………………………….. 1
LED (Lights) Indications………………………… 1
INTERNAL (INTERCOM) CALLS
To place an intercom call……………………….. 2
To receive an intercom call……………………… 2
OUTSIDE CALLS
To access an outside line………………………. 2
To make an outside call………………………… 3
To answer an incoming call……………………. 3
Call pick-up………………………………………. 3
Mute………………………………………………. 4
To put a call on hold…………………………….. 4
To retrieve a call put on hold…………………… 4
Hold recall………………………………………… 5
To transfer a call…………………………………. 5
SPEED DIAL
System speed dial……………………………….. 6
Personal speed dial……………………………… 6
Program personal speed dial…………………… 6
Speed dial directory……………………………… 6
REDIAL
KEYPHONE FUNCTIONS

Display Speakerphone Key System US
Last number redial………………………………. 7
Saved number redial……………………………. 7
On-line saved number speed dial……………… 7
Auto redial………………………………………... 8
CALL PARK
To park a call…………………………………….. 8
To retrieve a parked call………………………… 8
CONFERENCE CALLS
Conference………………………………………. 9
Privacy release………………………………….. 9
PAGING
Page a group of keyphones……………………. 9
Page all keyphones……………………………… 9
External page……………………………………. 10
Page all external zones…………………………. 10
Page all internal & external zones……………… 10
Answering a paging call…………………………. 10
Music over external paging……………………… 10
CALL FORWARDING
Call forwarding –All Calls……………………….. 11
Call forwarding –Busy / No Answer…………… 11
To cancel call forwarding……………………….. 12
Call forward –Follow Me……………………….. 12
MESSAGES (MESSAGE WAITING)
To set a message……………………………….. 12
To clear a message……………………………… 12
To respond to a message………………………. 13
Message scroll…………………………………… 13
STATION HUNT GROUPS
To call a station hunt group…………………….. 13
To transfer a call to a station hunt group……… 14
WAKE-UP / REMIND CALLS
Set wake-up / remind call……………………….. 14

Display Speakerphone Key System US
KEYPHONE DISPLAY MESSAGES
Set display messages…………………………… 15
ADDITIONAL FEATURES
Automatic Outside Line…………………………. 16
Reserve an Outside Line……………………….. 16
Reserve a Busy Station…………………………. 16
Volume Control…………………………………… 16
SMDR Account Code……………………………. 17
Voice Announce / Signal Calling……………….. 17
To Call an OHVA / SOHVA Keyphone………… 17
Emergency Call………………………………….. 17
Do-Not-Disturb…………………………………… 18
Automatic Route Selection……………………… 18
Microphone Default……………………………… 18
Background Music………………………………. 18
Warning Tone……………………………………. 19
Toll Restriction Override Password……………. 19
Shift Key………………………………………….. 19
Barge-In…………………………………………... 19
Executive Monitoring……………………………. 20
Lock Your Keyphone……………………………. 20
Call a Door Phone………………………………. 20
Assign Alternate Operator………………………. 21
To set Date and Time…..……………………….. 21
Program Auto Redial….…………………………. 21
Program System Speed Dial.…………………… 22
Day Service / Night Service.……………………. 22
Check In / Check Out…………...……………….. 23
Set Wake-Up / Remind Calls.…………………… 23
ATTENDANT FUNCTIONS

Display Speakerphone Key System US
INTERNAL (INTERCOM) CALLS
To place an intercom call……………………….. 24
To receive an intercom call……………………… 24
OUTSIDE CALLS
To access an outside line………………………. 24
To make an outside call………………………… 24
To answer an incoming call……………………. 25
Call pick-up………………………………………. 25
To put a call on hold…………………………….. 25
To retrieve a call put on hold…………………… 25
Hold recall………………………………………… 26
To transfer a call…………………………………. 26
SPEED DIAL
System speed dial……………………………….. 26
Personal speed dial……………………………… 27
Program personal speed dial…………………… 27
REDIAL
Last number redial………………………………. 27
CALL PARK
To park a call…………………………………….. 27
To retrieve a parked call………………………… 28
SINGLE LINE TELEPHONE FUNCTIONS

Display Speakerphone Key System US
CONFERENCE CALLS
Conference………………………………………. 28
PAGING
Page a group of keyphones……………………. 28
Page all keyphones……………………………… 28
External page……………………………………. 29
Page all external zones…………………………. 29
Page all internal & external zones……………… 29
Answering a paging call…………………………. 29
Music over external paging……………………… 29
CALL FORWARDING
Call forwarding –All Calls……………………….. 30
Call forwarding –Busy / No Answer…………… 30
To cancel call forwarding……………………….. 31
Call forward –Follow Me……………………….. 31
MESSAGES (MESSAGE WAITING)
To set a message……………………………….. 31
To clear a message……………………………… 31
To respond to a message………………………. 32
STATION HUNT GROUPS
To call a station hunt group…………………….. 32
To transfer a call to a station hunt group……… 32
WAKE-UP / REMIND CALLS
Set wake-up / remind call……………………….. 33
ADDITIONAL FEATURES
Automatic Outside Line…………………………. 33
Reserve an Outside Line……………………….. 33
Reserve a Busy Station…………………………. 34

Display Speakerphone Key System US
Voice Announce / Signal Calling……………….. 34
To Call an OHVA / SOHVA Keyphone………… 34
Emergency Call………………………………….. 34
Do-Not-Disturb…………………………………… 35
Automatic Route Selection……………………… 35
Warning Tone…..………………………………… 35
Lock Your Phone...………………………………. 36
Call a Door Phone………………………………. 36
DEFINITIONS…………………….…………….. 37
To Check the Current Key Assignment………. 38
To Delete the Current Key Assignment……….38
To Program the Key with a New Function……. 38
DSS / BLF………………………………. 38
Station Hunt Group…………………….. 38
Individual Trunk………………………… 39
Trunk Hunt Group……………………… 39
Speed Dial Bin…………………………. 39
Call Park Bin……………………………. 39
Call Forward…………………………….. 39
Automatic Wake-up…………………….. 40
Check In / Check Out…………………… 40
Record (Outside Call)…………………… 40
24 ALTERNATE FLEXIBLE KEYS
Programming Alternate Flexible Keys………….41
DEFAULT FEATURES & DIAL CODES…….. 42
FLEXIBLE KEY ASSIGNMENTS
DEFAULT FEATURES & DIAL CODES

Display Speakerphone Key System US
GENERAL INFORMATION
HANDSFREE OPERATION
(All Keyphones can operate Handsfree)
Throughout this guide (*) indicates where handsfree can be used
For handsfree operation, the Speaker and Microphone will turn on
automatically to allow conversation, if the handset has not been lifted.
To activate handsfree operation during a call, press the MIC key and
replace the handset.
To end handsfree operation simply lift the handset and continue the
conversation. The speaker and microphone will turn off when the
handset is lifted.
Handsfree operation is not available for paging calls (Internal or External)
or for Barge-In (Outside Line or Station).
AUTOMATIC TRUNK SELECTION
If an Outside Line has not already been accessed for Redial and Speed
Dial, the system will access an Outside Line automatically. This feature
must be programmed to operate on your phone.
The Outside Line is selected from the Trunk Hunt Group assigned to the
station.
PROGRAMMABLE KEYS
Pressing the programmable keys can access some of the features of the
Atlas system. Your installer must program these keys. All features can
be used by dialing access codes. Default access codes can be found at
the end of this guide.
LED (LIGHTS) INDICATIONS
LEDs for Trunks and Stations you are connected to or have on HOLD
will show Green. LEDs for Trunks and Stations in use by other stations
will show Red.
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INTERNAL (INTERCOM) CALLS

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TO PLACE AN INTERCOM CALL
•Dial an Extension Number (either on or off hook) ( *)
(Dial “0” for the Attendant)
•If the call goes through handsfree to the called keyset’s
speaker, speak after you hear the tone
•If you hear ringing, wait for the call to be answered
•When finished hang up or press RLS if you placed the
call handsfree
TO RECEIVE AN INTERCOM CALL
•If the call comes through your speaker (handsfree) you may
respond handsfree…
or •Lift the handset for privacy
or •If your phone is ringing you may lift the handset (for privacy)
to answer the call…
or •Press MIC to answer the call handsfree
TO ACCESS AN OUTSIDE LINE
•Press a Trunk Key
or •Dial Trunk Hunt Group access code (8, 9, 91 –98)
or •Dial 77 then dial trunk number
or •Press Trunk Hunt Group (Pool) Key
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OUTSIDE CALLS

Display Speakerphone Key System US
TO MAKE AN OUTSIDE CALL
•Lift the Handset (Hear Intercom Dial Tone) ( *)
Then Access an Outside Line
or •Access an Outside Line with the handset on hook
This will automatically turn on your speakerphone
•Dial your number
•Hang up the handset when finished
or •If in handsfree mode then press RLS key when finished
TO ANSWER AN INCOMING CALL
For a call ringing on your phone:
•Lift the handset (you will be automatically connected to the
ringing line)
or •Press the MIC key to answer handsfree
For a call ringing on another phone:
•Use Call Pickup
CALL PICKUP
Directed Call Pickup: Answer a specific ringing phone
•Call the ringing station
•Press the * key
Group Call Pickup: Answer any ringing phone in a
Station group
•Dial the Station Group Number ( 1 –7 )
•Press the * key
System Call Pickup: Answer any ringing phone
•Press the * key
Page 3

Display Speakerphone Key System US
MUTE
To turn the microphone on or off: (While on a call)
(works in handsfree mode only)
•Press the MIC key
The microphone will turn off
Press the MIC key again to turn the microphone on
TO PUT A CALL ON HOLD
System Hold: (Outside Lines and Station Calls)
•Press the HOLD key
(The appropriate Trunk or Station DSS key will
flash green at a steady rate –it can be retrieved
from any station)
Exclusive Hold: (Outside Lines only)
•Press the HOLD key
(The appropriate Trunk key will flash green
at a steady rate)
•Press the TRF key
(The appropriate Trunk key will flash green on your phone
but will be lit steady (red) on all other phones –it can only
be retrieved from your station)
TO RETRIEVE A CALL PUT ON HOLD
When your phone is idle:
•Press the flashing green key
(if it appears on your phone)
or •Press the HOLD key
You will be connected to whichever Trunk or Station
you put on HOLD
Page 4

Display Speakerphone Key System US
HOLD RECALL
When a call has been on hold too long, it will recall (ring) the station
which put it on hold.
To answer the recall:
•Lift the handset
or •Press the MIC key ( *)
To speak handsfree
TO TRANSFER A CALL
To an idle Station:
•Put the call on HOLD or Press TRF
•Dial the station number
•Announce the call (optional)
•Press the TRF key
or •Press the station DSS key
•Announce the call (optional)
•Press the TRF key
To a busy Station:
•Put the call on HOLD
•Dial the station number (hear busy tone)
•Press the TRF key
When transferring a call to a busy station, the call will be camped on.
The station will get an alert tone and when the handset is replaced
the phone will ring. When the ringing phone is answered, it will be
connected to the transferred Trunk.
Page 5

Display Speakerphone Key System US
SYSTEM SPEED DIAL
•Press the SPEED key
•Enter Speed Dial Storage Location (100-499)
PERSONAL SPEED DIAL
•Press the SPEED key
•Enter Speed Dial Storage Location (01-09)
PROGRAM PERSONAL SPEED DIAL
•Press the PROG key
•Press the SPEED key
•Dial Speed Dial Storage Location (01-09)
•Dial number or press the FLASH key to clear
•Press the HOLD key
To insert a pause in the number sequence press the
CAMP key. To switch between Pulse and DTMF dialing
press PROG key.
SPEED DIAL DIRECTORY (Programmable)
To preview a Speed Dial number before dialing
•DO NOT access an Outside Line
•Press the SPEED key
•Enter Speed Dial Storage Location (01-09, 100-499)
•Press the TRF key to scroll forward
or •Press the MIC key to scroll backward
•Press the SPEED key or the REDIAL key to access
An outside line and auto dial
Page 6
SPEED DIAL

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LAST NUMBER REDIAL
•Access an Outside Line
•Press the REDIAL key
or •Just Press the REDIAL key
Outside Line will be automatically accessed
SAVED NUMBER REDIAL
To save the number already dialed, while on an Outside Line:
•Press the SPEED key
•Press the *key
To call the number again:
•Press the SPEED key
•Press #key
ON-LINE SAVED NUMBER SPEED DIAL
To save a number while on an Outside Line:
•Press the DATA key
•Enter the number to be saved
To call the number again:
•Press the SPEED key
•Press the DATA key
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REDIAL

Display Speakerphone Key System US
AUTO REDIAL (Programmable)
•Do not lift the handset
•Make an Outside Call (number is busy)
•Press the REDIAL key
•System will auto redial up to 99 times
•Lift handset when your call is ringing
If Auto Redial has not been programmed, the system will
Redial only once.
TO PARK A CALL
•Put Call on Hold
•Dial 76
•Dial the Call Park bin number (0-9)
•If bin is occupied you will hear an interrupted tone
•If bin is unoccupied you will hear silence and
may park the call
•Press the TRF key to park the call
If the Park bin is occupied dial another Call Park bin number
If you have a Park key programmed you may press it instead of
Dialing 76 and the bin number
TO RETRIEVE A PARKED CALL
•Dial 76
•Dial the Call Park bin number (0-9)
•If the bin is occupied you will hear an interrupted tone
•Press the *key to retrieve the call
Page 8
CALL PARK

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CONFERENCE
•Make first call (internal or external)
•Press the HOLD key
•Make second call (internal or external)
•Press the CONF key
PRIVACY RELEASE
•Make initial call (internal or external)
•Press the CONF key
•The next station calling your station will
join the conference
•Press the CONF key again for each additional station
PAGE A GROUP OF KEYPHONES
•Lift the handset
•Dial the Station Group number (1-7)
•Press the #key
•Pause (for tone)
•Announce your Page
PAGE ALL KEYPHONES
•Lift the handset
•Press the #key
•Dial 9
•Pause (for tone)
•Announce your Page
Page 9
PAGING
CONFERENCE CALLS

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EXTERNAL PAGE
(Through External Speakers)
•Lift the handset
•Press the #key
•Dial External Zone number (1-8)
•Pause (for tone)
•Announce your Page
PAGE ALL EXTERNAL ZONES
•Lift the handset
•Press the #key
•Dial 0
•Pause (for tone)
•Announce your Page
PAGE ALL INTERNAL & EXTERNAL ZONES
•Lift the handset
•Press the #key
•Press the *key
•Pause (for tone)
•Announce your Page
ANSWERING A PAGING CALL
(Meet-Me Page)
•Lift the handset
•Press the #key twice
MUSIC OVER EXTERNAL PAGING
To turn the music on or off:
•Page External Zone 8
Can also Page All External & Page All
External and Internal
•Press the 1key
Page 10
CALL FORWARDING

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CALL FORWARDING –ALL CALLS
To Call Forward to another Station:
•Dial 71
•Dial Station Number
To Call Forward to an External Number:
•Dial 71
•Press the SPEED key
•Enter the Speed Dial bin number (01-09, 100-499)
To Call Forward to a Station Hunt Group:
•Dial 71
•Dial 78
•Dial the Station Hunt Group number (1-8)
The DND lamp flashes when Call Forward –All Calls is set
CALL FORWARD –BUSY / NO ANSWER
To Call Forward to another Station:
•Dial 72
•Dial Station Number
To Call Forward to an External Number:
•Dial 72
•Press the SPEED key
•Enter the Speed Dial bin number (01-09, 100-499)
To Call Forward to a Station Hunt Group:
•Dial 72
•Dial 78
•Dial the Station Hunt Group number (1-8)
Calls will be forwarded when not answered after the Call Forward No
Answer Time. Only stations will be forwarded to an External number
when the forwarding station is busy.
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