Keysight Technologies E4980A Quick start guide

ADMINISTRATIVE INFORMATION
ACTION [X] ON SPECIFIED FAILURE
CATEGORY: [[]] AGREEABLE TIME
STANDARDS
LABOR: 1.0 Hour
LOCATION [[]] CUSTOMER INSTALLABLE
CATEGORY: [[]] ON-SITE (active On-site contract required)
[X] SERVICE CENTER
[[]] CHANNEL PARTNERS
SERVICE: [[] RETURN
INVENTORY: [[]] SCRAP
[[]] SEE TEXT
USED [X] RETURN
PARTS: [[]] SCRAP
[[]] SEE TEXT
AVAILABILITY: PRODUCT’S SUPPORT LIFE
NO CHARGE AVAILABLE UNTIL: 31-Mar-2020
[[]] Calibration Required
[X] Calibration NOT Required
PRODUCT LINE: WN
AUTHOR: jm
ADDITIONAL INFORMATION:
© Keysight Technologies 2015-2019
Modification Recommended Service Note
Version 1.2 | March 15, 2019| Page 1of 2
Modification Recommended
Service Note
E4980A-16
E4980A 2 MHz Precision LCR Meter
Serial Numbers: MY46516722 –MY46617916, SG46500800 –SG46600805
Manufacturing ID Number: N/A
E4980A cannot power on due to PSU malfunction
Parts Required:
P/N Description Qty.
0950-5428 Power Supply AC 125-Watt 5-Output 1
Supersedes:
NONE

© Keysight Technologies 2015-2019
Modification Recommended Service Note
Version 1.2 | March 15, 2019| Page 2of 2
Situation:
E4980A cannot power on due to PSU malfunction.
Solution/Action:
1. Check the Line Voltage and Fuse
2. Check the Power Supply Unit Output
3. Check booting process
4. When PSU malfunction is identified, replace the PSU by 0950-5428.
See Power on Sequence Troubleshooting, and Power Supply Assembly Replacement in
E4980A/E4980AL Precision LCR Meter Service Guide for more details.
5. Return the defective PSU via PRP
Revision History:
Date
Service
Note
Revision
Author
Reason for Change
14 Mar 2019
E4980A-16
Jun Maruo
As Published