KH Industries RTB Series User manual

RTB Series
Cord Reel Manual
Includes all models beginning in KH’s ORB, ORA, and RTB
Heavy Duty Retractable Power Cord Reel Series.
160 Elmview Avenue, Hamburg, New York 14075
Phone: [phone] - Fax: [phone]
www.khindustries.com - [e-mail]

2RTB SERIES CABLE REEL MANUAL KH200-02619_REV-A
KH Industries - Terms and Condions of Sale
1. TERMS AND CONDITIONS OF CONTRACT.
Except where otherwise provided in a wrien
agreement duly executed by an authorized signatory
of K & H Industries, Inc. (“KH”), all goods and services supplied by KH
pursuant to the Conrmaon of Order overleaf and these terms and
condions (the “Goods”) are provided subject to the details set out in
the said Conrmaon of Order and to the terms and condions set forth
herein. KH’s ACCEPTANCE OF AN ORDER IS EXPRESSLY CONDITIONED
UPON BUYER’S ASSENT TO THESE TERMS AND CONDITIONS, AND BUYER’S
ACCEPTANCE OF GOODS HEREUNDER SHALL BE DEEMED AN ACCEPTANCE
OF THESE TERMS AND CONDITIONS. KH specically rejects any terms
and condions in Buyer’s order or in any other document from
Buyer that in any way conict with, reduce or aect these terms and
condions.
2. PRICES. Unless otherwise agreed in wring, all prices are quoted
F.O.B. at KH’s premises in Hamburg, New York, USA. All price quotes by
KH will remain valid for thirty (30) days. Thereaer, prices are subject
to change without noce to Buyer. Typographic, clerical and manifest
errors in any oer are subject to correcon by KH at any me. The
minimum billing per order is $100 plus freight charges, orders that do
not meet this minimum will be subject to a $25 service charge.
3. PAYMENT TERMS. Payment for all Goods shall be made in U.S.
funds and prior to shipment (either by cash, banker’s dra, cashier’s
check, check drawn on good funds, telegraphic transfer or approved
credit card) or, at the sole discreon of KH, C.O.D., unless Buyer has
applied for and been granted a line of credit by KH, in which case
purchases can be made up to approved credit limits with payment
therefore due net 30 days. Late payments shall be charged interest at
the rate of 1.5% per month. KH is entled hereunder to delay shipment
unl payment monies have cleared (e.g. check has become nal; credit
card charge has been authorized). Credit terms are subject to change
or withdrawal at any me at KH’s sole discreon, regardless of prior
credit arrangements. KH reserves the right to require current nancial
informaon from any buyer with an open account as a condion of the
connued extension of credit. Buyer shall promptly reimburse KH in
respect of KH’s costs, including reasonable aorneys’ fees, incurred in
the collecon of any monies owed to KH by Buyer. For orders invoiced
or shipped outside the United States, KH will require a conrmed,
irrevoCord leer of credit, payable at sight in United States funds,
advised and payable on an acceptable US bank. Buyer shall be solely
responsible for procuring any and all necessary export, import and/or
other permits. Buyer’s order shall constute a representaon that Buyer
is solvent, and KH is relying upon such representaon. If KH at any me
reasonably believes that the Buyer is insolvent or that the Buyer’s credit
is impaired, Buyer shall be in material breach thereof and hereof and
KH may, without liability to Buyer, withhold performance hereunder,
change the payment terms and/or repossess Goods delivered.
4. ADDITIONAL COSTS & TAXES. All prices and quotaons are
exclusive of sales, use, excise, duty, VAT and all similar taxes and levies.
All such charges shall be for the account of Buyer and, if not included
in an original invoice, may be invoiced or added to Buyer’s credit card
payment, if any, by KH at a later date.
5. CHANGES; CANCELLATION OF ORDER. If Buyer cancels or
changes the order, or any part thereof, for any reason, Buyer agrees
to pay cancellaon charges for all costs incurred by KH due to such
cancellaon, including without limitaon, costs incurred by KH in the
design, development or manufacture of special, custom-made or
custom-designed Goods, or Goods altered at the request of Buyer [plus
related prot, as reasonably determined by KH.] The costs shall include
commitments made by KH to third pares for labor or materials for use in
compleng such order. KH’s determinaon of cancellaon charges shall
be nal and conclusive.
6. SHIPPING. Title in Goods and risk of loss or damage thereto shall
pass to Buyer upon delivery thereof by KH to the carrier at FOB point.
Goods shall be shipped in accordance with the informaon set out in
the Conrmaon of Order overleaf. Unless instructed otherwise by
Buyer, KH may ship by any reasonable manner and roung. All shipping
costs shall be for the account of Buyer. All shipments shall be insured
for their full replacement value and all such insurance shall be for the
account of Buyer. All orders are subject to KH’s current shipping and
handling charges. KH shall not be liable or otherwise responsible for
defaults or delays in delivery by carrier. Shipping dates set out on the
Conrmaon of Order are approximaons only, subject to, inter alia,
factory schedules and inventory. If any shipment of Goods is delayed
due to any act or omission of Buyer, KH may charge Buyer reasonable
storage fees in relaon thereto, including without limitaon, storage
costs, insurance costs and cost of money. Unless otherwise agreed by
KH in wring, KH, in its sole discreon, may make paral shipments of
any order, for which pro rata payments shall be due and payable as
indicated on the invoice issued pursuant thereto. KH reserves the right
not to ship to Buyer if Buyer’s account is overdue.
7. ACCEPTANCE OF GOODS. Buyer acknowledges that it has a duty
to inspect Goods immediately upon receipt. Goods will be deemed
accepted by Buyer unless noce of lawful rejecon has been delivered
in wring to KH within ten (10) business days aer receipt thereof. Any
noce of shortage must be delivered in wring to KH within three (3)
business days aer receipt thereof by Buyer. Any noce of damage
to Goods must be delivered in wring to KH and the relevant carrier
within three (3) business days aer receipt thereof by Buyer.
Authorizaon from KH must be received by Buyer in wring prior to
the return of any Goods by Buyer hereunder, and Buyer shall be solely
responsible for adequate packing and pre-payment of freight with
respect thereto. For the avoidance of doubt, KH shall not be obligated
to accept any unauthorized return of Goods, any Goods inadequately
packed or Goods for which freight has not been fully pre-paid by Buyer.
8. RETURNED GOODS. KH may, at its sole opon, agree to accept
unused and merchantable Goods from Buyer, subject always to a re-
stocking charge of 20%. Buyer agrees that it shall not return any Goods
prior to receiving wrien authorizaon from KH so to do. Any and all
returned Goods shall be shipped freight pre-paid and risk of damage or
loss shall remain vested in Buyer unl the relevant Goods are received,
inspected and accepted by KH. For the avoidance of doubt, KH is not
obligated to accept any returned Goods pursuant to this paragraph.
Custom manufactured Goods are non-cancelable/non-returnable.
9. RE-CONDITION & REPAIR. Before shipping any Goods to KH for
repair, Buyer shall contact KH for Return Merchandise Authorizaon
(RMA) and shipping instrucons. With respect to any repairs by KH,
Buyer shall be solely responsible for payment of freight charges,
replacement parts, and labor costs at KH’s then current prices. Any
repairs to any of the Goods performed by Buyer or by third pares
[pre-approved by KH] shall be carried out in strict accordance with the
applicable repair manual(s), if any, published by KH from me to me.
10. LIMITED WARRANTY; EXCLUSION OF OTHER
WARRANTIES; LIMITATION OF REMEDIES; INDEMNITY.
KH warrants the Goods to be free from defects of materials or
workmanship, under normal and proper use and service, for a warranty
period of one (1) year from the date of shipment (as such date is shown
in KH’s records)(the “Warranty Period”). If any of the Goods proves to
be defecve in any material respect within the Warranty Period, such
defecve Good(s) shall be promptly returned to KH, F.O.B. KH’s factory,
shipping charges prepaid, by the Buyer, and if the same is determined
by KH to be defecve in any material respect and covered by the terms
of the warranty provisions set forth in this Secon 10, it will be replaced
or repaired, at the exclusive elecon of KH, free of charge. If Buyer
believes any of the Goods are defecve in any material respect during
the Warranty Period, Buyer shall immediately cease using such Good(s)
and nofy KH in wring of such non-conformity or defect, specifying in
reasonable detail the nature thereof.
Notwithstanding the foregoing, KH is not responsible for, and shall have
no obligaon to replace or repair any Goods which: (i) have been used,
operated and/or installed other than in strict accordance with KH’s wrien
instrucons and/or policies, if any; (ii) have been installed, operated or
used in an improper, abnormal or inappropriate manner, as reasonably
determined by KH;, (iii) have been damaged due to the negligence of
another party; (iv) have been damaged due to an accident, natural
disaster, extreme weather, or other act of God; (v) have been serviced,
repaired or altered by anyone other than KH or a third party approved by
KH to service or repair the defecve or damaged Goods, and provided
further, that all such service, repair and alteraons by approved third
pares must be completed in accordance with the applicable repair
manual(s) for the defected or damaged Good, if any; or (vi) have
been used in a manner or for a purpose for which the Goods were not
designed.
No warranty is made with respect to any defects in the Goods due
to plans or instrucons supplied to KH by or for Buyer. THE LIMITED
WARRANTY SET FORTH IN THIS SECTION 10 IS MADE AND ACCEPTED
BY BUYER IN LIEU OF ALL OTHER WARRANTIES WITH RESPECT TO THE
GOODS, WHETHER EXPRESS OR IMPLIED, MERCHANTABILITY OR OF
FITNESS FOR A PARTICULAR PURPOSE. THE LIMITED WARRANTY SET
FORTH IN THIS SECTION 10 IS BUYER’S SOLE AND EXCLUSIVE REMEDY
FOR ANY DEFECTS OR DAMAGE TO THE GOODS, AND ALL OTHER
REMEDIES ARE EXPRESSLY DISCLAIMED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KH IS NOT RESPONSIBLE
FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OF
THE GOODS, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT
NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR
ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS);
LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS
OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; OR LOSS
OF REPUTATION.
Buyer acknowledges that the Goods may be used in inherently dangerous
acvies and, accordingly, expressly bears the risk of injury damages and
other harm to Buyer, and its employees, contractors, representaves,
and other third pares arising out of use of the Goods in such inherently
dangerous acvity(ies). Buyer agrees to indemnify and hold KH harmless
from and against any claims, awards, damages or other costs incurred by
KH, including reasonable aorneys’ fees incurred by KH in connecon with
same, arising out of the use of any Good(s) in inherently dangerous
acvies.
While KH uses reasonable endeavors to ensure the accuracy and
quality of its publicaons, sales literature and other printed materials,
from me to me errors might occur in that regard. KH therefore does
not guarantee the accuracy or completeness of any publicaon or
other informaonal materials.
11. INTELLECTUAL PROPERTY. The purchase by Buyer of any
Goods hereunder does not grant to, convey or confer upon Buyer or
Buyer’s customers, or upon anyone claiming under Buyer, a license or
any other legal interest, express or implied, under any patent right,
trademark, copyright or other intellectual property right, whether
registered or not and whether pending or not, in any jurisdicon, of KH
covering or relang to any of the Goods or any combinaon or process
in which any of the Goods might be or are used.
Buyer understands and agrees that KH does not warrant that the
Goods are free of claims of patent, trademark, trade secret or copyright
infringement by a third party. KH hereby disclaims any such warranes
or indemnicaon for such infringement(s) or intellectual property
rights. Any rights not expressly granted herein are reserved by KH.
12. FORCE MAJEURE. KH shall not be liable for any failure to perform
under the Conrmaon of Order or these terms and condions if it is
unable to obtain parts or supplies at reasonable prices or through
usual and regular sources on a mely basis, or due to any interrupon
of transportaon, government regulaon, labor disputes, strikes, riots,
war, civil commoon, re, ood, accident, storm, or act of God, or other
cause beyond KH’s reasonable control that renders it impraccal for KH
to perform.
13. ARBITRATION. Buyer agrees that the laws of the State of New
York, without regard to principles of conict of laws, shall govern
the agreement between KH and Buyer with respect to all sales of
Goods, and any dispute of any sort that may arise in connecon
with these terms and condions and the sale of Goods to Buyer by
KH (a “Dispute”). All Disputes shall be submied to nal and binding
arbitraon, the proceedings of which shall be located in Bualo, New
York, and conducted in accordance with the Commercial Arbitraon
Rules of the American Arbitraon Associaon (the “Rules”) by one
arbitrator appointed in accordance with the Rules. Notwithstanding
the foregoing, Buyer acknowledges that KH may, in its sole discreon,
elect to commence an acon in a court of competent jurisdicon
located in Bualo, New York (without resorng to commencing
arbitraon proceedings as specied above) to enforce Buyer’s failure
to mely pay any and all amounts due to KH for the purchase of Goods
(a “Financial Default”). In connecon with the foregoing, in the event
KH elects to commences an acon against Buyer in connecon with
a Financial Default, Buyer specically acknowledges and irrevocably
consents to the jurisdicon of a court of competent jurisdicon located
in Bualo, New York, waives objecon to the laying of venue of any
such acon or other legal proceeding in Bualo, New York, waives
personal service of process in such acon, and consents to the making
of service of process in each such acon by registered mail, directed by
KH to the last known address of Buyer showing in the records for KH,
service to be deemed complete ve (5) days aer the mailing thereof.
Other than a Financial Default (in which case KH may, in its discreon,
elect to commence a lawsuit against Buyer in a court of competent
jurisdicon located in Bualo, New York), all Disputes shall be resolved
exclusively by arbitraon. Any award made by the arbitrator shall be
nal, binding and conclusive on the pares for all purposes. Any fees
or charges of the arbitraon and any cost of arbitraon, including
the cost of personal aorneys of each parcipant, shall be the sole
responsibility of each party to the arbitraon; provided, however, in
the event of a Financial Default, KH may recover all costs and expenses
incurred by it (including its aorney fees) in seeking payment or
enforcement of these Terms and Condions as a result of the Financial
Default, including whether KH commences an acon or iniates
arbitraon proceedings.
14. GENERAL. This agreement will be governed by and construed in
accordance with the laws of the State of New York. The applicaon of
the United Naons Convenon for the Internaonal Sale of Goods, if it
would otherwise apply, is hereby expressly excluded. These terms and
condions and the Conrmaon of Order overleaf set out the enre
agreement between KH and Buyer relang to the Goods and supersede
any prior agreement, arrangement, purchase order, correspondence,
communicaon, adversing or representaon concerning the Goods.
This agreement may not be modied or amended except by a wrien
instrument duly executed by authorized signatories of the pares. If
any provision of this agreement is held to be invalid or unenforceable,
that provision is to be given eect to the maximum extent permissible
and the remaining provisions of this agreement will remain in full force
and eect. Noces hereunder shall be delivered in wring by registered
mail to the addresses of the pares overleaf, or as noed to the other
party from me to me. If any term, provision, or covenant of these
terms and condions is held to be invalid void, or unenforceable, the
remainder of these terms and condions shall remain in full force and
eect and shall in no way be aected, impaired or invalidated. Each
shipment of Goods shall be considered a separate transacon between
Buyer and KH. In the event of any default by Buyer, KH may decline to
make further shipments. If KH elects to connue to make shipments of
Goods subsequently ordered by Buyer aer a default, such subsequent
shipments shall not constute a waiver of default by KH or in any way
aect its legal remedies for any such default.

3
RTB SERIES CABLE REEL MANUAL
TABLE OF CONTENTS
SECTION 1 - SAFETY 4
Safety Informaon Responsibility 4
Safety Messages 4
Electrical Warnings 5
Operaonal Warnings 5
Maintenance Warnings 5
Electrical Rang 6
Labels & Marking 6
SECTION 2 - OVERVIEW 7
SECTION 3 - INSTALLATION 8
Applicaon Types 8
Stretch Applicaons 8
Li Applicaons 8
Drag Applicaons 8
Retrieve Applicaons 8
Mounng 9
Standard Mounng 9
Pivot Base Mounng (Oponal Accessory) 10
Roller Guides 10
Ratchet 11
Ratchet Lock 11
Operaon with Ratchet 11
Operaon without Ratchet 11
Cable Installaon 12
Cable Installaon Drawings 13
Feed Cord Connecon 14
Spring Tension Adjustment 14
SECTION 4 - OPERATION 15
SECTION 5 - MAINTENANCE 16
Lubricaon 16
Inspecons 16
Slip Ring & Feed Cord Replacement 16
Cable Replacement 17
Spring Motor Replacement 18
Spring Motor Selecon Chart 19
SECTION 6 - TROUBLESHOOTING 20
SECTION 7 - NOTES 21

4RTB SERIES CABLE REEL MANUAL KH200-02619_REV-A
SECTION 1 - SAFETY
Safety Informaon Responsibility
All owner, operator, and maintenance personnel must read and understand all manuals associated with this
product before installaon, operaon, or maintenance.
The manual provides informaon on the recommended installaon, operaon, and maintenance of this
product. Failure to read and follow the informaon provided could cause harm to yourself or others and/
or cause product damage. No one should install, operate, or aempt maintenance of this product prior to
familiarizing themselves with the informaon in this manual.
Safety Messages
The following safety messages are used in this manual to alert you to specic and important safety related
informaon.
CAUTION
• CAUTION indicates unsafe acons or situaons that have the potenal to cause injury, and/or minor equipment
or property damage.
DANGER
• DANGER indicates hazards that have the potenal to cause severe personal injury or death.
WARNING
• WARNING indicates unsafe acons or situaons that have the potenal to cause severe injury, death, and/or
major equipment or property damage.
NOTE
• NOTE is used to alert you to installaon, operaon, programming, or maintenance informaon that is important,
but not hazard related.

5
RTB SERIES CABLE REEL MANUAL
SECTION 2 - SAFETY
Call: 1-716-312-0088
Electrical Warnings
Properly ground this equipment before use in accordance with both the Naonal Electric Code and local
electrical codes and ordinances.
Disconnect the electrical power from the cord reel before any service funcons are performed.
Do not use this cord reel for loads greater than the current rang listed on the label and voltage greater than
300V with SJOW-A cable OR 600V with SOW-A cable. The ampacity (current) rang of the cable must be in
accordance with the Naonal Electric Code.
Electrical wiring on the reel must be done by a qualied electrician.
Operaonal Warnings
Exercise care when handling the cord reel during normal operaon. This cord reel has a rotang spool
powered by springs under tension.
Do not allow cable to retract without restraining the retracon speed.
Do not disassemble the spring motor for any reason. Serious personal injury could result. This cord reel is
equipped with springs under tension. Contact the factory for assistance:
Maintenance Warnings
Do not use cable dierent from that for which the reel is intended. Changes in diameter, weight per foot,
length of cable or exibility will aect the operaon of the reel.
Mounng hardware and fasteners should be installed to maintain ghtness under vibraon and checked
periodically to assure ghtness.
Overhead installaon mounngs should be such that the reel is not suspended by bolts in tension. A safety
chain or cable is strongly recommended to minimize damage and/or possible injury in the event of mounng
failure.
WARNING: Modicaon of this equipment may cause excessive wear and will void the warranty. Contact the
manufacturer regarding changes or modicaons of equipment which could aect reliability or safety.

6RTB SERIES CABLE REEL MANUAL KH200-02619_REV-A
SECTION 2 - SAFETY
Electrical Rang
Reels equipped with or without cable.
Cord reels equipped with cable are rated and should not be used at voltages and/or amperes above the rang on
the reel. Please consult factory prior to making any changes in volts and amps of cable, as a change could aect
reliability or safety.
Color Code Chart
Location of
Ring
No. of
Conductor
Base
Color
top Ground Green
2nd from top 2 Black
3rd from top 3 White
bottom 4 Red
Cable
AWG / # of
Cond.
Ampacity
16/3 10
16/4 8
14/3 15
14/4 12
12/3 20
12/4 16
Labels & Marking
Every cord reel is marked with a label which includes the KH Industries name
and logo, the product catalog number, the individual product serial number,
NEMA rang, Amps, Volts, Was and Cable Footage.
The UL / CSA Lisng mark is applied to reels that comply with the applicable
requirements and idened with the authorized mark.
The maximum cable footage, amperage and voltage rang for every cable
reel supplied without cable is marked on the KH Industries Idencaon
Label. The actual cable installed should not dier from what is indicated
on the KH Industries label. If the cable must be dierent please consult the
factory prior to installing the cable to ensure the change will not aect the
reliability of the reel or the safety of the people working with the cord reel.

7
RTB SERIES CABLE REEL MANUAL
SECTION 2 - OVERVIEW
Flange Screws
(10-32 X 3-1/2 IN.)
&
Lockwasher
(#10 INT. Tooth)
4 Req. Ea.
Outer Flange
Outer Gasket Water Tight
Drum
Slip Ring
Assembly
Electrical
Connections
Inner Gasket
Spring Motor
Housing
Roller Guides
Guide Arm
Ratchet Pawl
Assembly
Base
Assembly
Shaft Coupling
Water Tight
Feed Cable
Hex Head Cap
Screw &
Lock Washer
RTB Series Ball Stops
Type A Part No. Description
KH200-00287 For cable O.D. ranges 0.188” to .438”
Type B Part No. Description
KH200-00269 For cable O.D. ranges 0.438” to .624”
KH200-00007 For cable O.D. ranges 0.625” to .749”
KH200-00322 For cable O.D. ranges 0.750” to 1.05”
Exploded View
* Plug not
included on all
models

8RTB SERIES CABLE REEL MANUAL KH200-02619_REV-A
SECTION 3 - INSTALLATION
MOVING
Stretch Applicaons
The cable is suspended without any intermediate support. Stretch reels generally require a line pull equal to
two mes the weight of the cable, which allows approximately 10% sag at full extension. On long applicaons
where sag cannot be tolerated, it is somemes desirable to put supports at intervals of 5 to 10 feet.
See Figure 8-3.
Figure 8-2
Figure 8-4
Figure 8-1
Drag Applicaons
The reel is mounted on a staonary object and is required to drag the cable over the
surface to the reel. The cable is supported by the ground or some type of cable tray. A
ball stop may be required. All RTB Series reels sold with cable have a ball stop installed
on the reel. See Figure 8-2.
Li Applicaons
The cable is lied vercally in li applicaons. The reel is normally designed to handle
only the total weight of the cable. Some li applicaons may require a ball stop and
ratchet to control the length of cable to be retracted. See Figure 8-1.
Retrieve Applicaons
The reel is mounted on the moving object and winds up or pays out the cable as the machine approaches or
moves away from the xed end. See Figure 8-4.
Figure 8-3
Applicaon Types

9
RTB SERIES CABLE REEL MANUAL
Cable Deflection with Roller Guide
15O15O
Figure 9-5
Mounng
Standard Mounng
The reel may be mounted by bolng the base to any at surface which is structurally sound enough to
support it and the forces of winding and unwinding the cable.
The spool drum must rotate on a horizontal axis.
The reel should be oriented so that the cable extends perpendicular to the rotaon of the spool. The cable
deecon should not exceed 15° to either side of center. See Figure 9-5.
If deecon is constant to either side of the reel and operaon is impaired, re-mount the reel. See Figure 9-5.
If the total angle of deecon exceeds 30° a Pivot Base should be used, otherwise excessive cable wear and unreliable
operaon will result.
We recommend a safety chain for all overhead installaons. Aach the safety chain using the 0.39 hole provided in the
base.
SECTION 3 - INSTALLATION

10 RTB SERIES CABLE REEL MANUAL KH200-02619_REV-A
SECTION 3 - INSTALLATION
Pivot Base Mounng (Oponal Accessory)
All RTB Series Cord Reels can be furnished with a
pivot base to allow the reel to rotate and keep the
extended cable perpendicular to the applicaon.
See Figure 10-1.
The PVB Pivot Base will rotate up to 345°. Travel
can be limited to 90°, 180°, or 270° by installing
an addional roll pin in the appropriate available
hole.
A pivot base is required for carousel or loop track
applicaons.
When a pivot base is used the reel must be
mounted horizontally (“ceiling” or “oor”
mounted).
The roller guide should be mounted to require
the cable to travel perpendicular to the axis of
rotaon. This will guard against cable twisng and
ensure eecve swivel acon from the pivot base.
Swing mount and swivel base available, consult
factory.
Roller Guides
All RTB Series units are equipped with a roller
guide. The guide’s funcon is to center the cable
on the spool and to help the reel wrap cable more
evenly. See Figure 10-2.
The cable should not bear against either end of
the spool during winding as this will tend to inhibit
level winding of the cable.
The guide should be secured at the best of twelve
possible posions so that a minimum change of
direcon occurs at the guide; otherwise, cable life
will be reduced.
A max 15° angle from guide arm center to cable
pay out from reel is suggested.
The guide arm is shipped aached to the reel. The
guide must be located and secured in the most
appropriate posion with the 5/16-18 x 5/8” hex
head screw and lock washer provided, prior to
making any electrical connecons.
Figure 10-2
Figure 10-1

11
RTB SERIES CABLE REEL MANUAL
SECTION 3 - INSTALLATION
Push on this end to rotate
lockout arm to engage or
disengage posion.
Push to release
Dimple from hole
latching arm in
engaged posion.
Ratchet
Ratchet Lock
The ratchet lock can be engaged or disengaged, depending upon the applicaon. Reels are sent from factory
with ratchet lock engaged. See Figure 11-1.
Operaon with Ratchet
The ratchet pawl is spring loaded. It is designed to funcon in all acceptable mounng conguraons. See
Figure 11-1.
A slight pull on cable will disengage the ratchet. See Figure 11-1.
Operaon without Ratchet
Disengage the ratchet by pivong the lock-out bar to the lower posion. This will remove the ratchet
pawl from the path of the ratchet plate. Locate the dimple on the lock-out bar in the hole provided.
See Figure 11-1.
WARNING
• Do not engage the ratchet abruptly. Sudden engagement may cause excessive shock loads to the ratchet pawl.
Figure 11-1

12 RTB SERIES CABLE REEL MANUAL KH200-02619_REV-A
SECTION 3 - INSTALLATION
Cable Installaon
Either of two methods for installing cable on the reel may be used. The rst method is to simply lay the cable
out straight along the path of travel and wrap onto the reel. The second method requires using a support for
the cable being wrapped (see Figure 13-1, next page). In either method, it is important that the cable not twist
or loop.
1. Remove the 4 screws securing the outer ange. Remove outer ange, gasket and drum from the remaining
assembly.
2. Strip back approximately 6” of cable jacket.
3. Feed cable through the waterght and the drum, so that 1” of the jacket is through the waterght. Secure
a cable-e 1/4” from the end of the jacket and ghten waterght. Replace inner ange gasket if damaged
(see Figure 13-3, next page).
4. Cut the individual wires such that the white and green wires extend 3” beyond the cable jacket and the red
and black wire extend 6” beyond the cable jacket. Strip approximately 1/2” of insulaon. Insert each cable
wire and it’s corresponding slip ring brush wire into the toggle lock wire connector. See Figure 12-1.
5. Perform a connuity check to verify circuits.
6. Aach outer ange gasket and outer ange to drum (replace outer ange gasket if damaged). Aach with
10-32 x 3-1/2” screws. Longer screws will damage the reel.
7. Wrap new cable on drum spool.
8. Adjust spring tension by following spring tension adjustment procedure (page 14).
Figure 12-1 1. Plasc Washer
2. Bearing
3. Coer Pin
4. Ground Ring
5. Ring 2
6. Ring 3
7. Ring 4
Location of Ring No. of Conductor Base Color
top Ground Green
2nd from top 2 Black
3rd from top 3 White
bottom 4 Red
1
2
4
3
5
6
7
Figure12-2

13
RTB SERIES CABLE REEL MANUAL
SECTION 3 - CABLE INSTALLATION DRAWINGS
Figure 13-1
Figure 13-3
Figure 13-2

14 RTB SERIES CABLE REEL MANUAL KH200-02619_REV-A
SECTION 3 - INSTALLATION
Feed Cord Connecon
Power supply should have overcurrent protecon to prevent overheang of the reel and cable.
Follow procedure in Secon 5 - Maintenance if feed cord is not installed on reel.
1. Connect feed cord to power supply, per NEC and local codes.
Spring Tension Adjustment
To assure that the cable will retract properly and operate under the correct tension, the reel should be tested.
1. Install cable on drum but do not connect the free end of cable. Securely mount reel before tesng.
2. Pull the cable out approximately 20 - 30 feet and allow it to rewind. This procedure should be repeated 5 to
10 mes in order to set the spring.
3. Walk the cable back to the reel during the spring tension adjusng process.
WARNING
• Do not allow cable to retract without restraining the retracon speed. Always maintain two full cable wraps
on drum at maximum cable extension, size cable accordingly.
4. With all the cable wound on the reel, grasp the end of the cable and rotate the drum and cable together
in a clockwise direcon in order to pre-tension the spring. Generally, one full turn is adequate for most
applicaons. Use no more than two full turns for pre-tension. See Figure 14-1.
5. Feed the end of the cable through the cable guide and pull the cable out the required length.
NOTE
• The number of spool revoluons including the pre-tension turns should not exceed 26 full turns on models
with model numbers beginning with RTBB or 30 turns on models with model numbers beginning with RTBA.
Consult factory or your representave if number of spool turns are not within parameter.
6. Repeat steps if necessary to add or decrease tension. See Figure 14-1.
NOTE
• All reels with factory installed cable have one full pre-wrap on the reel, but has not had the
spring tension adjustment process completed.
Figure 14-1

15
RTB SERIES CABLE REEL MANUAL
SECTION 4 - OPERATION
• Do not exceed the voltage or ampere rang of the reel. Overheang, re, damage to equipment or
personal injury could result.
• Do not allow cable to retract without restraining the retracon speed.
• Operate the reel within the cable size and length and spring tensioning limits for which it was intended.
• Two wraps of cable should remain on the reel at maximum extension to avoid excessive tension on the
cable entrance waterght.
• The spring should not be wound to its last two turns at maximum payout to avoid over-stressing the
spring, thus reducing its life or damaging the reel.
• Keep the reel and cable clean to avoid excessive wear and damage.
• Arrange for maintenance service if damage is found on the cable or reel.
• Cable should be fully retracted when not in service to maximize spring life.

16 RTB SERIES CABLE REEL MANUAL KH200-02619_REV-A
SECTION 5 - MAINTENANCE
BE SURE THE POWER IS OFF FOR ALL MAINTENANCE.
Lubricaon
• All springs and bearings are lubricated for life at the factory. Addional lubricaon should not be required.
• Do not apply any lubricants or solvent cleaning agents to slip ring, brush or insulator surfaces.
Inspecons
• Periodically check the reel for any loose or missing fasteners. Tighten or replace as necessary.
NOTE
• Do not over ghten, this will cause fasteners to snap.
• The slip ring assembly should be checked periodically as follows:
»Clean to remove dust and dirt from the slip ring housing area and all slip ring assembly and brush surfaces.
»Inspect cable for damage or wear which would make it unsafe to use.
Slip Ring & Feed Cord Replacement
The slip ring assembly should be replaced, not rebuilt, if it becomes damaged.
1. Remove the 4 screws securing the outer ange. Remove outer ange and
gasket from remaining assembly. Remove or unwrap the cable from the
drum and lay it next to the reel. See Figure 16-1.
2. Disconnect the wires from the spool cable. Remove the drum (black
plasc tube) from the reel and place next to the slip ring.
3. Loosen feed cord waterght located at the sha end.
4. Remove the brush block from the slip ring by removing the coer pin and
washer at the top of the slip ring assembly. Remove the 2 screws securing
the slip ring to the sha. See Figure 16-1.
5. Remove the slip ring from the sha while feeding in the feed cord
through the sha. Cut wires if they are bu spliced or disconnect
connectors if locking wire connectors are used. Reinsert the washer
and coer pin aer removal of the slip ring from the sha to keep the
assembly together.
6. Carefully and thoroughly clean the inside surfaces of both anges and
the drum. Inspect both gaskets for damage and replace as necessary.
Cauon: Damaged gaskets may aect UL / CSA rang of reel.
7. Remove old feed cord and insert approximately 5” -10” of new feeder
cord through the waterght and sha. Secure cable-e as shown in
Figure 13-2 (page 13).
8. Install inner gasket.
9. Connect the slip ring leads to the feed cord with the provided wire
connectors and install the slip ring on the sha. Ensure the wire
connectors are outside the sha and under the slip ring body before
securing the slip ring to the sha. Be careful not to over ghten or strip
the Phillips head screws.
10. Install the 2 screws to secure the slip ring to the sha.
11. For remaining assembly, follow Cable Installaon and Spring Tension
Adjustment in Secon 3.
Figure 16-1

17
RTB SERIES CABLE REEL MANUAL
SECTION 5 - MAINTENANCE
Cable Replacement
Replacement cable should be the same size and length as exisng cable. Any variaons to cable specicaons
should be pre-approved by the factory.
1. Disconnect all electrical service to the reel before replacing the cable as per Lock-Out/Tag-Out procedures
outlined in OSHA secon 1910.147.
2. Disconnect the terminated service end of the cable and allow the cable to retract onto spool. Make sure
the end of the cable is through the roller guide. Ensure all spring tension has been relieved by manually
rotang the spool counter clockwise as viewed from outer ange.
3. Remove the 4 screws securing the outer ange. Remove outer ange and gasket from remaining
assembly. Remove or unwrap the cable from the drum and lay it next to the reel.
4. Disconnect the wires from the spool cable. Remove the drum (black plasc tube) from the reel and place
next to the slip ring.
5. Loosen feed cord waterght located at the sha end.
6. Remove the brush block from the slip ring by removing the coer pin and washer at the top of the slip
ring assembly. Remove the 2 screws securing the slip ring to the sha (see exploded view).
7. Remove the slip ring from the sha while feeding in the feed cord through the sha. Cut wires if they are
bu spliced or disconnect connectors if locking wire connectors are used. Reinsert the washer and coer
pin aer removal of the slip ring from the sha to keep the assembly together.
8. Remove cable.
9. Carefully and thoroughly clean the inside surfaces of both anges and the drum. Inspect both gaskets for
damage and replace as necessary.
CAUTION
• Damaged gaskets may aect UL / CSA rang of reel.
10. Install inner gasket.
11. For remaining assembly, follow Cable Installaon and Spring Tension Adjustment in Secon 3.

18 RTB SERIES CABLE REEL MANUAL KH200-02619_REV-A
SECTION 5 - MAINTENANCE
Spring Motor Replacement
CAUTION
• Do not open the spring motor or personal injury may result.
1. The spring replacement process is determined by the spring conguraon and cannot be performed in
the eld. The enre spring motor assembly must be replaced as a unit. See Spring Motor Selecon Chart
(Figure 19-1) for proper spring motor selecon.
2. Disconnect all electrical power to the reel before beginning any maintenance or service.
3. Remove the slip ring and feed cord from the reel by following the procedure in Slip Ring & Feed Cord
Replacement secon.
4. Remove the waterght and coupling from the sha.
5. Remove the spring motor by unscrewing the sha from the mounng base.
6. Re-assemble spring reel in reverse order with the new spring motor. Note the following:
A. Sha must be fully seated on base before installing coupling and waterght.
B. Verify drum, slip ring, and ratchet teeth orientaon as per Figure 19-1.
C. Adjust spring tension.

19
RTB SERIES CABLE REEL MANUAL
SECTION 5 - MAINTENANCE
Spring Motor Selection Chart
Cable Type Cable Lengths That Use This Spring Motor Spring Motor Part Number (Spring)
14/3 SJEOW-A Up to 50’ RTPRT-SMG50
12/3 SJOW-A Up to 50’ RTPRT-SMK50
14/4 SJEOW-A Up to 50’ RTPRT-SMG50
12/4 SJOW-A Up to 40’ RTPRT-SMK50
16/3 SOW-A Up to 50’ RTPRT-SMG50
14/3 SOW-A Up to 40’ RTPRT-SMK50
12/3 SOW-A Up to 30’ RTPRT-SMK50
16/4 SOW-A Up to 50’ RTPRT-SMK50
14/4 SOW-A Up to 35’ RTPRT-SMK50
12/4 SOW-A Up to 25’ RTPRT-SMK50
Figure 19-1

20 RTB SERIES CABLE REEL MANUAL KH200-02619_REV-A
SECTION 6 - TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Reel will not retract cable but has some
tension
1) Improper pretension 1) See tension adjustment section
2) Incorrect reel for application
(lift vs. stretch) 2) Quantify application vs. reel selection
3) Improper cable or cable length installed 3) Install correct cable type and length
4) Cable guide adjustment 4) Check guide alignment
Reel does not have spring tension 1) Broken spring. *Quantify application to
prevent reoccurrence 1) Replace spring motor
Ratchet will not engage 1) Broken ratchet pawl spring
2) Lock-out option arm disengaged
1) Replace ratchet pawl spring
2) Engage lock-out arm
Ratchet will not disengage 1) Over-extension of reel
1) Manually rotate reel spool to
disengage ratchet. Do not over-extend.
(Guide adjustment may prevent lock-up
when over-extended)
2) Adjust ball stop
Cable wraps improperly (uneven
wrapping, wraps above or jumps flange)
1) Reel mounting not level
2) Cable retraction rate too high
3) Cable guide out of adjustment
4) Improper cable or cable length installed
1) Mount reel on level surface
2) Maintain steady retraction rate
3) Properly adjust cable guide
4) Install correct cable type and length
Cable twisting or knotting
1) Improperly installed cable 1) See cable installation section in IOM
2) Cable rubbing on or bending around
fixed object
2) Check roller guide for function and
cable pay out path
3) Excessive spring tension 3) Quantify application vs. reel selection
Also check pretension
4) Inadequate anchoring of cable 4) Adjust anchoring method (i.e. add
strain relief)
Open or intermittent circuit
1) Inadequate connection 1) Check all termination points
2) Loss of brush contact to slip ring 2) Check brush wear, spring tension
and alignment
3) Cable defective 3) Perform continuity check on cable
termination points
Circuit trips and/or Pitted burned rings or
brushes 1) Inadequate amp rating of reel selection 1) Quantify application requirements vs. reel & cable rating
Circuit arcing
1) Amp or voltage above rating of reel 1) Quantify application requirements
vs. reel & cable rating
2) Excessive carbon dust accumulation 2) Clean dust from inside slip ring
3) Water or moisture in slip ring 3) Check gasket seal
4) Loss of brush to ring contact 4) Replace brush spring