King-Dome Relay KD5500 User manual

Digital TV Solutions for Mobile Markets
Automatic Satellite System
for DISH®Programming
Model KD5500
Installation and Operating Instructions
11200 Hampshire Avenue South, Bloomington, MN 55438-2453
Phone: (952) 922-6889 Fax: (952) 922-8424
www.kingcontrols.com
21507 REV A
®


Page 1
TABLE OF CONTENTS
Section Contents Page
1. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
2. WIRING DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3. INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4. OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
5. SECOND RECEIVER OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19
6. TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-23
7. MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
8. LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
DISH is a registered trademark of DISH Network L.L.C.
Relay is a trademark of Electronic Controlled Systems, Inc. DBA King Controls.
King Controls and King-Dome are registered trademarks of Electronic Controlled Systems, Inc. DBA King Controls.
IMPORTANT!
The Relay Automatic Satellite System is designed to work with both standard definition and high definition
satellite TV broadcasts from DISH satellites 110/119/129, and ONLY with DISH model ViP211z, ViP211k, ViP211
and 411 receivers. It will not work with other DISH receiver models or with equipment for other satellite TV
service providers.
The mobile satellite TV market is expanding and changing. The information in this manual was accurate at the
time of printing. If your Relay antenna does not operate as outlined in this manual, please call King Controls
at (952) 922-6889 or visit our website at www.kingcontrols.com. King Controls is not responsible for changes
outside of its control.
Please read this entire manual before beginning the installation process.

Page 2
The Relay model KD5500 Automatic Satellite System is designed for permanent, roof mounted
installation on a recreational vehicle. A single coax cable connection between the Relay antenna
and your DISH model ViP211z, ViP211k, ViP211 or 411 receiver provides power to the automated
positioning system under the dome and transmits your SD and HD satellite video signals to your
receiver.
An optional second receiver may be connected to provide independent channel viewing on a second
TV. Your DISH programming is broadcast from two or three satellites and the Relay antenna
automatically switches between satellites based on the channel selected on your main receiver.
Channels available on the second receiver will depend on the channel (satellite) selected on the
main receiver.
Section 1 INTRODUCTION
TOOLS AND MATERIALS REQUIRED
• drill and drill bit set
• tape measure
• 7/16” open end wrench (coax connections)
• adhesive sealant (compatible with roof material)
• appropriate fasteners to install all components and wiring
FIG. 1

Page 3
Section 2 WIRING DIAGRAM
NOTE: All components sold separately except for dome unit and main 35 foot coax.
See your respective owner’s manuals for the best connections between your compatible DISH receiver and TV.
IMPORTANT! DO NOT OVER TIGHTEN COAX CONNECTIONS.
FIG. 2

Page 4
Section 3 INSTALLATION
HEIGHT OF
OBSTRUCTION
APPROXIMATE
MINIMUM DISTANCE
TO DOME EDGE
10” 8”
11” 10”
12” 12”
13” 14”
14” 16”
15” 18”
16” 20”
DOME UNIT LOCATION
1. Select an area on the roof for the dome unit and the location where the wiring will enter the
vehicle through the roof to the satellite receiver inside using the following criteria:
a) A shorter distance between the dome unit and the satellite receiver is most desirable.
b) The dome unit requires a 28 inch diameter mounting area.
c) The dome unit should be mounted on the centerline of the vehicle.
d) There must be no “line of sight” obstructions. Air conditioning units, other antennas, and
storage areas that are too close to the dome unit may prevent the satellite signal from
reaching the antenna (Fig. 3).
FIG. 3
NOTE: Many RVs are pre-wired for satellite with RG-6 coax cable. Contact the manufacturer of your RV or your local
dealer to verify where this cable is located.
If pre-wired, run the existing coax cable from the pre-wire location in the roof to the dome unit. When choosing
the dome unit location, make sure the pre-wiring will reach the dome unit.
Make all connections, properly route and fasten wiring to roof, and completely waterproof entry hole with the
cable entry cover as shown in this section. You may still run a second coax to the rear of the vehicle for an
optional second receiver.

Page 5
DOME UNIT INSTALLATION
IMPORTANT! Cable connections must ALWAYS be positioned facing the rear of vehicle.
2. Place dome unit on installation location chosen using the criteria discussed in the previous
section. Cable connections must be positioned facing rear of vehicle.
3. The dome unit must be positioned so that both mounting feet on each side of the vehicle are
equal distances from the roof edge. This should be checked by measuring the distance from
each foot to the roof edge. Confirm that these measurements are equal (Fig. 4).
4. Mount the dome unit. Use the pre-drilled holes in the mounting feet as a guide to install the
fasteners into the roof. Use additional fasteners whenever necessary.
5. Test that the dome unit is secure by pulling upward from each foot location.
NOTE: The installer is responsible for determining the most appropriate fasteners to secure the dome unit to the roof.
Depending on the roof material, fasteners such as lag screws, well nuts, sheet metal screws, toggle bolts and T
anchors may be used, and should always be used in combination with a roof compatible sealant.
IMPORTANT! The installer is responsible for weatherproofing all holes with sealant.
IMPORTANT! The dome unit should never be mounted so that it is tilted more
than two degrees in any direction.
FIG. 4
IMPORTANT!
Cable connections
must always face
REAR of vehicle.

Page 6
EXTERNAL WIRING
6. Fill end of coax cable that will connect to the MAIN port on the dome unit with supplied
dielectric grease. Connect this end of the coax cable to the MAIN port and tighten connection
(Fig. 5). DO NOT OVER TIGHTEN.
If using a second receiver, fill end of second coax cable with supplied dielectric grease and
connect it to the AUX port. Tighten connection. DO NOT OVER TIGHTEN.
NOTE: There are two coax ports on the back of the dome unit. The one labeled “MAIN” MUST be connected to the
main receiver in vehicle (DISH model ViP211z, ViP211k, ViP211, or 411 only). This is the receiver that will
control automatic satellite switching. The one labeled “AUX” can be used for an additional receiver (may be
any single tuner DISH receiver - see Section 5 of this manual).
7. Run the main coax from the back of the dome unit to the roof edge, then along the edge to
the location where it will be fed into the vehicle. If installing an optional second receiver, run
second coax to location where it will enter the vehicle. Secure wiring to roof every 12-18
inches (Fig. 6).
FIG. 5
IMPORTANT! Coax connections should be snug. DO NOT OVER TIGHTEN!
IMPORTANT!
FILL ENDS OF BOTH EXTERNAL
COAX CABLES WITH GREASE.
Failure to do so will void product warranty.

Page 7
IMPORTANT! Use adhesive sealant compatible with roof material.
Installer is responsible for determining proper roof compatible adhesive sealant and
fasteners for cable entry cover.
Roof holes for cables must be sealed so they are completely waterproof. Mounting holes,
perimeter of cable entry cover and cable opening of cable entry cover must be sealed so they
are completely waterproof.
8. Drill 3/4” hole through the roof and into the cabinet where receiver is stored. Feed coax down
through hole. Seal opening with roof compatible sealant so that it is completely waterproof
(inside and outside of the 3/4” hole). Repeat for second coax if present.
9. Fasten cable entry cover to roof with appropriate adhesive sealant and roof fasteners. Seal
mounting holes, perimeter of cover and cable opening so they are completely waterproof.
10. Remove blue protective sheet and red “position to rear” sticker from the dome unit.
INTERNAL WIRING (FIG. 2, PAGE 3)
11. Connect the coax from the MAIN port on the dome unit to SATELLITE IN on your main receiver
(must be DISH model ViP211z, ViP211k ViP211 or 411).
DO NOT CONNECT THE COAX FROM THE AUX PORT TO THE SECOND RECEIVER AT
THIS TIME.
12. Go to OPERATION on page 8.
FIG. 6
IMPORTANT!
Sealant must be roof compatible.

Page 8
1. Plug your receiver and TV into a 110 volt AC power source.
The green light on your receiver should illuminate or begin cycling on and off. Wait for the
green light to turn solid (this may take up to two minutes).
If the green light does not illuminate after two minutes, power on your receiver using the
front panel power button.
Section 4 OPERATION
2. Turn on your TV.
Use your TV’s input selection menu to select the input that matches the connection to your
DISH receiver, i. e. if using an HDMI cable connection you should select the HDMI TV input.
IMPORTANT: IF YOUR RECEIVER IS NEW AND NOT YET ACTIVATED, YOU MUST PERFORM THE FIRST TIME
SETUP ON PAGE 12 BEFORE USING THE INSTRUCTIONS ON THIS PAGE.
THIS ANTENNA IS DESIGNED TO WORK AUTOMATICALLY WITH DISH MODEL ViP211z, ViP211k,
ViP211 AND 411 RECEIVERS AND WILL NOT WORK WITH OTHER DISH RECEIVER MODELS OR
WITH EQUIPMENT FOR OTHER SATELLITE TV SERVICE PROVIDERS.
IMPORTANT!
The antenna unit requires a “direct line of
sight” to the satellites for signal reception.
Any tall objects such as poles, trees,
buildings, mountains, etc. can all block the
signal from reaching the dish.

Page 9
4. Highlight the state you are currently
in from the state menu.
Press SELECT on your remote.
NOTE: If the Portable Antenna Setup screen does
not display, press MENU, 6, 1, 1on your
DISH remote.
Highlight “Check Switch.”
Press SELECT on your remote.
The Portable Antenna Setup screen
should now display.
The Portable Antenna Setup screen will be displayed on your TV.
3. Use the arrow buttons on your
DISH remote to highlight the letter
group that includes the first letter
of the state you are currently in.
Press SELECT on your remote.

Page 10
5. Verify “Scan” is highlighted.
Press SELECT on your remote.
The scan will begin and may take
several minutes to complete.
This screen will display during the scan:
6. When the scan is complete, the
Acquiring Signal message will display.
Acquiring the signal may take up to 5
minutes to complete.

Page 11
7. After your receiver has acquired the
signal, the electronic program guide
will download.
This may take up to 5 minutes to
complete (potentially longer if an
external hard drive is connected for
DVR use).
If you are using a second receiver, see SECOND RECEIVER OPERATION on page 18.
OPERATING NOTES
If your system is inactive for an extended period of time, you may need to call DISH Customer Service at
1-800-333-DISH (3474) to re-authorize your receiver. You can view your programming when your receiver has been
re-authorized and the guide has finished downloading.
If you move your vehicle, you will need to repeat the scan process to re-acquire the satellites and restore
programming.
When in the northeastern United States, television programming from the 129 satellite may not be available.

Page 12
1. Point your receiver’s remote at the
front of the receiver and press SAT.
Press RECORD.
When a number appears in the box,
verify “Continue” is highlighted.
Press SELECT on your remote.
INITIAL SETUP WITH NEW (UN-ACTIVATED) RECEIVER
IMPORTANT: If you have a NEW, not yet activated DISH receiver model ViP211z, ViP211k, ViP211 or 411, use
the instructions on this page for first time setup. After this one time setup procedure, you can
use OPERATION on page 8.
THIS ANTENNA IS DESIGNED TO WORK AUTOMATICALLY WITH DISH MODEL ViP211z, ViP211k,
ViP211 AND 411 RECEIVERS AND WILL NOT WORK WITH OTHER DISH RECEIVER MODELS OR
WITH EQUIPMENT FOR OTHER SATELLITE TV SERVICE PROVIDERS.
IMPORTANT!
The antenna unit requires a “direct line of
sight” to the satellites for signal reception.
Any tall objects such as poles, trees,
buildings, mountains, etc. can all block the
signal from reaching the dish.

Page 13
The Portable Antenna Setup screen
will display.
2. Use the arrow buttons on your
remote to highlight the letter group
that includes the first letter of the
state you are currently in.
Press SELECT on your remote.
3. Highlight the state you are currently
in from the state menu.
Press SELECT on your remote.
4. Verify “Scan” is highlighted.
Press SELECT on your remote.

Page 14
The scan will begin and may take up to
several minutes to complete.
This screen will display during the scan.
The receiver will download current
software.
5. The receiver will reset and the
Portable Antenna Setup Screen will appear.
Choose your location again and
initiate a second scan.
The receiver will update with the
current software.

Page 15
The antenna will scan a second time.
When the scan is complete, the
Acquiring Signal message will display.
Acquiring the signal may take up to 5
minutes to complete.
After your receiver has acquired the signal,
the electronic program guide will download.
This may take up to 5 minutes to complete
(potentially longer if an external hard drive
is connected).
6. The Set Video Resolution screen will
appear. Select the highest resolution
your TV will display.
Verify “Test” is highlighted.
Press SELECT on your remote.

Page 16
7. Verify “Save” is highlighted.
Press SELECT on your remote.
9. Call DISH to activate your new receiver.
1-800-333-DISH (3474)
8. While this screen is displayed you may
be prompted with a “Continue” message.
If prompted, verify “Continue” is
highlighted and press SELECT
on your remote.
This completes the initial setup for new receivers. You may now use
OPERATION on page 8 for subsequent use.
If you are using a second receiver, see SECOND RECEIVER OPERATION on page 18.

Page 17
This page intentionally left blank.

Page 18
Section 5 SECOND RECEIVER OPERATION
INITIAL SETUP FOR SECOND RECEIVER
1. With the second receiver disconnected from
the dome unit’sAUX port coax, use your
DISH remote control and press MENU, 6, 1, 1
to display the Point Dish screen.
2. Use the arrow buttons on the remote
to highlight “Check Switch.”
Press SELECT on your remote.
5. After successfully saving the results, connect the AUX port coax to SAT IN on the second
receiver.
See the next page for downloading programming to the second receiver.
3. Verify “SuperDISH” and “Alternate”
are not selected.
Verify “Test” is highlighted.
Press SELECT on your remote.
4. When test is complete, highlight “Save.”
Press SELECT on your remote.
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