King Quest VQ4100-OE User manual

VQ4100-OE Owner’s Manual
TM
11200 Hampshire Avenue South, Bloomington, MN 55438
PH 952.922.6889 || FAX [phone] || kingconnect.com

Page 1
IMPORTANT!
The KING Quest will not work with SWM only receivers nor will it receive channels broadcast from DIRECTV’s
Ka band satellites at 99° and 103°.
The satellite TV market is expanding and changing. The information in this manual was accurate at the time of
printing. If your KING Quest Satellite Antenna does not operate as outlined in this manual, please call KING at
[phone] or visit our website at www.kingconnect.com. KING is not responsible for changes outside of
its control.
Bell TV is an ofcial trademark of Bell Canada.
DIRECTV is a registered trademark of DIRECTV, L.L.C.
DISH and Tailgater are registered trademarks of DISH Network L.L.C.
KING and Dome Magic are registered trademarks of Electronic Controlled Systems, Inc. which is not afliated with DIRECTV, L.L.C.
KING Quest and Simply better, by design. are trademarks of Electronic Controlled Systems, Inc. which is not afliated with DIRECTV, L.L.C.
TABLE OF CONTENTS
Section Contents Page
1. INTRODUCTION ................................................................2
2. CONNECTION AND OPERATION: POWER INJECTOR..................................3
3. CONNECTION: UC1000 CONTROLLER..............................................4
4. ANTENNA CONFIGURATION ......................................................5
5. RECEIVER CONFIGURATION: DIRECTV®............................................6
6. RECEIVER CONFIGURATION: DISH® AND BELL TV™...................................6
7. CHECK SWITCH TEST: DISH AND BELL TV ........................................7-9
8. OPERATION ................................................................10-11
9. SECOND RECEIVER OPERATION: DISH AND BELL TV .............................12-13
10. SECOND RECEIVER OPERATION: DIRECTV ........................................13
11. TAILGATER MODE...........................................................14-23
12. ALARM CONFIGURATION: UC1000 CONTROLLER ONLY ..............................24
13. MAINTENANCE ................................................................25
14. INSTALLATION..............................................................26-30
15. TROUBLESHOOTING ...........................................................31
16. LIMITED WARRANTY ...........................................................32
PRODUCT REGISTRATION
To provide ongoing technical support and to better
facilitate warranty processing, please register your product
at www.kingconnect.com/products/product-registration/.

Page 2
1 INTRODUCTION
Thank you for purchasing a KING antenna!
And welcome to the exciting world of mobile satellite television. Please read all of the information on
this page before using your KING Quest.
This KING Quest can be used with one of two options, the power injector or the UC1000 Controller.
POWER INJECTOR
The power injector allows the antenna to lock on the DIRECTV 101 satellite to receive SD
programming from DIRECTV.
If installing this option, go to Section 14, Installation.
If the antenna unit and power injector are already
installed and you are ready to connect your TV
and receiver, go to page 3.
UC1000 CONTROLLER
The controller allows the antenna to receive DISH HD and SD programming (satellites 110, 119, 129)
and switch between them if necessary as dictated by programming chosen on the main receiver. It
also allows use of the antenna with other DISH services, as well as DIRECTV and Bell TV services,
and includes a security alarm feature.
If installing this option, go to Section 14, Installation.
It the antenna unit and controller are already
installed and you are ready to connect your TV
and receiver, go to page 4.
IMPORTANT!
The antenna unit requires a “direct
line of sight” to the satellites in the
southern sky for signal reception.
Any tall objects can block the signal
from reaching the antenna.
DIRECTV, DISH and Bell TV services all require paid programming subscriptions.

Page 3
Connect your receiver to your TV.
Plug in receiver and TV and turn on (you may need to plug in power injector as well).
Choose your TV’s input that matches the connection from your receiver.
IMPORTANT! Congure your receiver as shown below.
Connect coax from power injector to SATELLITE IN on receiver.
2 CONNECTION AND OPERATION: POWER INJECTOR
1
2
3
4
5
PLEASE BE PATIENT!
The antenna unit may lock on the satellite in as little as 2 minutes,
but may occasionally take up to 10-15 minutes.
To start a new scan, press the RESET button on the power injector.
When all connections are made, the antenna unit will scan for the DIRECTV 101 satellite.
When the satellite is found, your programming will appear. Enjoy!
The KING Quest will not lock on the 119
satellite, so you will not receive your local
channels if they are broadcast from the
119. If you wish to receive programming
from the 119 as well as the 101, you
can replace the power injector with the
KING UC1000 Controller (sold separately
- see your dealer or our website www.
kingconnect.com for details.) For second receiver use, see page 13.

Page 4
3 CONNECTION: UC1000 CONTROLLER
Connect your receiver to your TV.
Connect coax from the UC1000 Controller to SATELLITE IN on the receiver.
Plug in receiver and TV and turn on (you may need to plug in UC1000 Controller as well).
Choose your TV’s input that matches the connection from your receiver.
Continue on next page.
1
2
3
4
5

Page 5
4 ANTENNA CONFIGURATION
Antenna conguration is a one time procedure that MUST BE COMPLETED before using your
KING Quest antenna. To congure your antenna, do the following:
1. Press POWER to turn on the controller. Wait for the lights to stop ashing and for the COAX
CONNECTION light to remain on.
2. Press and hold SCAN for ve seconds. The COAX CONNECTION light and the SCAN
PROGRESS lights that indicate the currently selected service will begin ashing.
3. Press SCAN repeatedly to scroll thru the available service options.
4. When the correct lights turn on to show your desired antenna conguration, press and hold
SCAN for ve seconds to save in memory.
All SCAN PROGRESS lights will turn off and the COAX CONNECTION light will stop ashing
and remain on.
5. Continue on next page. (If just verifying antenna conguration, turn controller off.)
If you have a DISH receiver ViP211z, ViP211k, ViP211 or 411, FIRST choose the Tailgater Mode setting
as instructed on these two pages, and then continue with Tailgater Mode (page 14).
To verify the current antenna conguration without changing it, perform steps 1, 2 and 5.
The KING UC1000 Controller is factory preset for DISH HD and SD (satellites 110, 119 and 129).
If this is your desired service option, you do not need to congure your antenna. Go to section 6.
If you wish to use a different DISH service option, or if you have DIRECTV or Bell TV service, you will need to
recongure the antenna as shown below.

Page 6
In the receiver’s satellite set up menu screens, change the switch and dish type settings to:
DIRECTV SD
Switch Type: 02:Multiswitch Dish Type: 01: 18” Round
DIRECTV SD with Locals
Switch Type: 02:Multiswitch Dish Type: 02: 3-LNB (18 x 20”)
If your receiver does not offer one of these settings, call KING at [phone] ext. 173 for
assistance.
After setting your receiver for either service as described above...........go to page 10.
DISH subscribers with the following receivers:
ViP211z • ViP211k • ViP211 • 411
and who chose Tailgater Mode on the previous page ..................go to page 14.
All other DISH and Bell TV subscribers:
After you have successfully congured your antenna, you must
congure your receiver for mobile use by running a check switch test .......go to page 7.
5 RECEIVER CONFIGURATION: DIRECTV
6 RECEIVER CONFIGURATION: DISH AND BELL TV
For receiver compatibility, visit www.kingconnect.com/support/receivers/.
Dual tuner receivers or receivers with built-in recorders are not recommended and will not have full functionality when
used with the KING Quest antenna. Your local channels may not be available when traveling outside your home area.
Older receivers: choose round dish-1 satellite
Older receivers: choose oval dish-2 satellites
The KING Quest will not work with SWM only receivers.
For receiver compatibility, visit www.kingconnect.com/support/receivers/.

Page 7
1. Turn on the TV and satellite receiver.
2. Press POWER to turn on the controller.
Wait for the lights to stop ashing and for the COAX CONNECTION light to remain on.
3. Press SCAN.
The antenna must locate all of the appropriate satellites before successfully completing the
search process so it can properly congure your receiver.
After the antenna acquisition process is complete, specic SCAN PROGRESS lights will
turn on to indicate which satellites have been found (see chart in section 8).
If you congured the antenna for DISH HD and SD and the antenna cannot acquire the
110, 119, and 129 satellites, you may need to congure the antenna for DISH HD and SD
Alternate (section 4).
7 CHECK SWITCH TEST: DISH AND BELL TV
IMPORTANT!
The antenna unit requires a “direct
line of sight” to the satellites in the
southern sky for signal reception.
Any tall objects can block the signal
from reaching the antenna.
DISH only: For automatic satellite switching, KING recommends using a DISH model 311 receiver for DISH SD. For
DISH HD and SD, you can use receiver models ViP211z, ViP211k, ViP211, and 411, but we highly recommend using
Tailgater mode with these receivers for simplied operation with the receiver’s built in Tailgater interface (see section 4
to choose Tailgater Mode).
DISH and Bell TV: If you do not have a clear view of the satellites, the switch will not load correctly.
The SW21 and SW64 switches are a receiver software conguration that is loaded into the receiver after successfully
running a check switch test with the dish locked on and congured for the appropriate service.
This one time procedure will not need to be repeated after successful installation, unless:
a) check switch test is run again while the receiver is connected to a home dish system.
b) check switch test is run when the receiver is not connected.
c) you travel outside your coverage area and recongure the antenna for a different service.
d) you are parked in an area where the selected satellites are blocked, but are able to select alternate satellites and
get signal.

Page 8
4. On the receiver remote, press MENU, 6, 1, 1.
5. Highlight “Check Switch.”
Press SELECT on your remote.
NOTE: Some receivers may prompt you to select
“Check Switch” a second time to initiate
the test. Screen graphics may vary.
6. Make sure “SuperDISH” and “Alternate” boxes
are NOT selected.
NOTE: Not all receivers will display a screen with
options that include “SuperDISH” and
“Alternate” boxes.
7. Highlight “Test.”
Press SELECT on your remote.
The receiver will perform a check switch test, during which time the antenna will periodically move
back and forth between satellites. This process can take a little while so PLEASE BE PATIENT.
8. When test is complete, a screen similar to one below or on the next page should appear. After
screen verication, continue with check switch test procedure on next page.
Because receivers are always changing, screen graphics may vary.
DISH SD
Do not block signal to the antenna during this time. The antenna requires a direct line of sight to the satellite.
MUST SHOW
“SW21”
NO “X”s

Page 9
Bell TV SD Bell TV HD and SD
MUST SHOW
“SW21”
NO “X”s
“NO SWITCH
DETECTED”
or
“INSTALLED
DEVICE
UNKNOWN”
or
similar
If the indicated results are not obtained, go back to Step 4 and run test again. Contact KING if
the check switch fails to load after 4 attempts.
9. When the installation summary shows the successful check switch test results, save the settings,
exit to the main menu screen and wait for programming to download.
10. DISH HD and SD and DISH HD and SD Alternate only: Verify that your saved settings show
your desired satellite trio: 61.5, 110, 119 or 110, 119, 129. To switch trios, see section 4.
Conguration is complete. Go to page 10, OPERATION.
DISH HD and SD AlternateDISH HD and SD
NO “X”s
MUST SHOW
“SW64”

Page 10
8 OPERATION
POWER UP
1. Press POWER to turn on UC1000 controller.
• All lights will turn on briey.
• The COAX CONNECTION light will ash 10 times and the SCAN PROGRESS lights will ash 3
times to indicate the currently selected service conguration and then turn off.
• If the unit is operating properly, the COAX CONNECTION light will remain on and all other lights
will turn off.
2. Turn the TV and satellite receiver on.
• Antenna is now ready to scan for satellites. Go to next page.
If you chose Tailgater Mode in the antenna conguration section, DO NOT use the instructions on this page.
Go to the Tailgater Mode instructions on page 14.
Your local channels may not be available when traveling outside your home area.
The KING Quest will not receive channels broadcast from DIRECTV’s Ka band satellites at 99° and 103°.
If you chose Tailgater Mode, do not use these instructions.
Go to page 14 instead.
IMPORTANT!
The antenna unit requires a “direct
line of sight” to the satellites in the
southern sky for signal reception.
Any tall objects can block the signal
from reaching the antenna.

Page 11
SCAN FOR SATELLITES
1. Press and hold SCAN for 3 seconds.
• The antenna will scan for the selected satellites. The four SCAN PROGRESS lights will cycle
on and off to indicate a scan is in progress.
• As satellites are located, the corresponding SCAN PROGRESS lights will turn on (see below).
• When scan is complete, the appropriate lights will turn on to show which satellites were found.
• Wait for the program guide to download and then select your desired channel.
If you move the vehicle, you will have to reacquire the satellites by repeating the scan process. The KING Quest will
go into “sleep mode” after 15 minutes and the COAX CONNECTION light will dim.
To turn the unit off at any time, press POWER for 3 seconds.
DISH AND BELL TV SUBSCRIBERS: If you are using a second receiver, see SECOND RECEIVER OPERATION:
DISH AND BELL TV on page 12.
Use this chart to determine which satellites have been found.
NOTE: The order of the lights corresponds to the order of the satellites listed.
Example for DISH SD: The 110 satellite corresponds to Light 1, and the 119
satellite corresponds to light 2.

Page 12
9 SECOND RECEIVER OPERATION: DISH AND BELL TV
INITIAL SETUP FOR SECOND RECEIVER
1. With the antenna locked on the satellite
and the second receiver connected to the
antenna unit’s AUX port coax, use your
DISH remote control and press MENU, 6, 1, 1 to
display the Point Dish screen.
2. Use the arrow buttons on the remote
to highlight “Check Switch.”
Press SELECT on your remote.
See the next page for downloading programming to the second receiver.
3. Verify “SuperDISH” and “Alternate”
are not selected.
Verify “Test” is highlighted.
Press SELECT on your remote.
4. When test is complete, highlight “Save.”
Press SELECT on your remote.
Antenna locked on
and
receiver connected!
Receiver sold separately.

Page 13
DOWNLOADING PROGRAMMING TO THE SECOND RECEIVER
1. After completing the steps on the previous page, reset the second receiver by pressing the
POWER button on the front panel for 10 seconds. The TV picture will go away and should
reappear within two minutes.
The receiver will then download the program guide to show only the channels available on the
current satellite as determined by the channel selected on the main receiver. Downloading the
new program guide can take up to ve minutes to complete.
The channels available on the second receiver are determined by the channel/satellite selected on
the main receiver. For example, if you select a channel on the main receiver that is broadcast from
the 119 satellite, then the second receiver will be able to view any channel broadcast from the 119
satellite.
If you switch channels on the main receiver to one that is broadcast from a different satellite, (i.e. your
channel was broadcast from satellite 119 but your new channel is broadcast from the 110 or 129),
the antenna will automatically switch to the new satellite and programming will be lost on the second
receiver until you either:
• Select a channel on the main receiver that is broadcast from the previous satellite (satellite 119
in this example).
(or)
• Reset the second receiver to download the program guide for the newly selected satellite
(satellite 110 or 129 in this example).
If you choose a channel on the main TV that causes the antenna to switch satellites, you may have to run a check
switch on the second receiver.
You can connect a second receiver and TV to the AUX port on the antenna unit.
10 SECOND RECEIVER OPERATION: DIRECTV
Second receiver must be congured the same as
the main receiver (see Section 5).
Second receiver must not be a SWM only receiver.
If your main receiver has a second “satellite in” port and built in DVR, you can connect this input to the AUX
port to record programs on a different channel than the one you are watching.

Page 14
11 TAILGATER MODE
1. If your UC1000 controller is not on, press POWER and wait for the COAX CONNECTION light to
remain on.
2. Plug your receiver and TV into a 110 volt AC power source.
The green power light on your receiver should illuminate or begin cycling on and off.
Wait for the green light to turn solid. This may take up to two minutes.
If it does not turn solid, power on your receiver using the front panel POWER button.
(On ViP211z models, this is located behind the door panel.)
3. Turn on your TV.
In your TV’s input selection menu, choose the input that matches the connection from your
receiver (example: if using an HDMI cable from your receiver, choose the HDMI input on your
TV). See your TV owner’s manual for details.
You must have chosen Tailgater Mode on page 5.
Your local channels may not be available when traveling outside your home area.
If your receiver is NEW AND UNACTIVATED, START HERE.
If not, go to page 20.
IMPORTANT!
The antenna unit requires a “direct
line of sight” to the satellites in the
southern sky for signal reception.
Any tall objects can block the signal
from reaching the antenna.

Page 15
4. Point your receiver’s remote at the front of the
receiver and press SAT.
Press RECORD.
When a number appears in the box,
verify “Continue” is highlighted.
Press SELECT on your remote.
The Portable Antenna Setup screen
will display.
5. Use the arrow buttons on your remote to
highlight the letter group that includes the rst
letter of the state you are currently in.
Press SELECT.

Page 16
6. Highlight the state you are currently in
from the state menu.
Press SELECT.
7. Verify “Scan” is highlighted.
Press SELECT.
The scan will begin and may take up to
several minutes to complete.
The receiver will update software for
DISH programming This step may take
20-25 minutes.

Page 17
8. The receiver will reset and the Mobile
Antenna Setup Screen will appear.
Choose your location again and
initiate a second scan.
The unit will scan a second time.
When the scan is complete, the
“Acquiring Signal” message will display.
Acquiring the signal may take up to
5 minutes to complete.

Page 18
9. After your receiver has acquired the signal,
it is ready to be activated. If your receiver
packaging has a specic phone number
displayed, be sure to call this number to
activate your service. Otherwise, call
1-800-963-DISH (3474) to activate.
After your receiver is activated,
the electronic program guide will download.
This may take up to 5 minutes to complete
(potentially longer if an external hard drive
is connected).
This completes the setup for new receivers.
From now on, use the standard operation procedure starting on page 20.