KING WATER FILTRATION KW-ECOX 1235 User manual

ECO-X
7-Stage Non Backwashing
Municipal Water Treatment System
O W N E R ' S M A N U A L
M O D E L S : K W - E C O X
1 2 3 5 / 1 0 5 4 / 1 2 5 2

TABLE OF CONTENTS
K I N G W A T E R F I L T R A T I O N
K W - E C O X - 1 2 3 5 / 1 0 5 4 / 1 2 5 2 A L L - I N - O N E
W H O L E H O U S E W A T E R F I L T R A T I O N A N D C O N D I T I O N I N G S Y S T E M
Table of Contents
Important Information
Product Specifications and Operation Parameters
Water Supply Compatibility
Parts List
How to Properly Level Your ECO-X System
Installation Preparation
Bypass Valve Installation
Installation Overview
Water Filter - Media Soaking Procedure
Water Filter - Water System Flushing Procedure
Installation Procedures
Bypass Valve Fittings
Bypass Valve Settings
Post Installation "TO DO's
Clean your Hot Water Heater
Expectations
Tips for Maximum Performance and FYI'S
Testing for Water Hardness and TDS
Does the Eco-X remove TDS from water?
Troubleshooting
Shipping Policy
Return Policy
Return Procedure
Warranty
Warranty Registration Form
Claim Information
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9-10
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14-15
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• A pressure regulator, such as a slow-flow regulator, must be installed in front of the unit's water inlet
if the water pressure (including any possible pressure spikes) could exceed the most common operating
water pressure range of 35-70 psi. Failure to comply will void the warranty. King Water
Filtration™ assumes no liability for damage caused by excessive water pressure.
• Check all the connections (i.e. water hose/tubing, connections/fittings) to ensure proper connection
and to avoid leaks.
• After prolonged periods of non-use (such as during a vacation), it is recommended that the system be
flushed thoroughly by running the water in your home from the bath tub for approximately 15 minutes.
• Check plumbing inlet and outlet to ensure the proper flow of water through the system.
• Do not use the systems on the cold water supply line with more than 70 psi.
• Do not use the system where water is microbiologically unsafe or with water of known quality.
• All water treatment installations must conform to local plumbing, electrical and sanitation codes.
• These codes are established for your protection. Check with your local public works department for
current plumbing codes.
• Installation errors can cause property damage. King Water Filtration® assumes no liability
whatsoever for systems improperly installed or those installed by someone other than a
licensed plumber or qualified contractor.
• The contaminants or other substances removed or reduced by the selected filtration system(s) are not
necessarily in your water. Ask your local water municipality for a copy of their water analysis or have
your water tested by a reputable water lab.
• The King Municipal Filtration system not only removes harmful contaminants, but will also reduce
harmful scale buildup, extend the life of your plumbing and appliances and most importantly provide
pure alkaline quality drinking water for the needs of you and your family from every faucet
in your home.
IMPORTANT INFORMATION
Installation must be made within an area protected from the elements and freezing.
The unit must be protected from rain, dust, flooding, snow, freezing, and direct
sunlight (the system's exposure to direct sunlight may cause algae growth).
Failure to comply will void the warranty.
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*** WARNING:
When installed onto a metal (conductive) piping system (such as copper or galvanized plumbing), the plastic materials used
within your water treatment system may disrupt the continuity of the piping system. As a result, improperly grounded
equipment or appliances downstream or potential galvanic activity in the plumbing system can no longer ground properly due
to the plumbing system not being contiguous. Some homes are built to accommodate building codes that require electrical
equipment to be grounded through the plumbing system. Before the system is put into service, a bypass made of the same
material as the existing piping or a grounded "jumper wire" that creates a bridge will need to be installed to restore continuity
to the plumbing system ensuring proper grounding, as per building code.
***CAUTION:
When installing water treatment equipment in applications that use well water, the water treatment equipment should be
installed AFTER the pressure tank and booster pump.
If you have any questions, please call customer service at 855-957-2166.
Carefully read this manual and determine the best location for installation and familiarize yourself with all the
components before proceeding with installation.
Verify all applicable plumbing, building, and electrical codes for installation compliance. It is recommended
that equipment be installed by a licensed plumbing contractor.
It is recommended for installation of the system to be on the Main Water Supply. Water softener loop
installations most often WILL NOT treat kitchen cold water feed.
For use with municipally treated potable water supplies
Water must be free of iron, manganese, and bacteria. These contaminants are often found in well water. If
any of the aforementioned contaminants are in your water supply, please call a King Water Specialist at 855-
957-2166 as additional treatment options may be necessary.
If you are using on a well water application, it is imperative that you perform a comprehensive water
treatment analysis before installation to ensure system compatibility. Call King Water Customer Support with
any questions at 855- 957-2166.
Important Information
Water Supply Compatibility
ECOX-1252
15 GPM
18 GPM
20 PSI
80 PSI
32°F - 120°F
6.5 to 8.5
ECOX-1054
10 GPM
12 GPM
20 PSI
80 PSI
32°F - 120°F
6.5 to 8.5
ECOX-1235
10 GPM
12 GPM
20 PSI
80 PSI
32°F - 120°F
6.5 to 8.5
Specification Description
Rated Service Flow Rate
Peak Flow Rate
Min Water Pressure
Max Water Pressure
Operating Temperatures
Recommended pH Range
PRODUCT SPECIFICATIONS AND OPERATION PARAMETERS
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MODELS:
KW-ECOX-1235 / 1054 / 1252
Note:
Images above are for representation purposes only and are not intended to be depicted to scale. Additional fittings,
materials and supplies will likely be needed for your installation.
***PLEASE TAKE NOTE:
Valve head on top of tank may loosen during transit. Please ensure valve head is properly
seated onto tank by rotating clockwise, Hand-Tight, ensuring o-ring is fully seated between
valve head and tank.
Please ensure valve head is securely seated by HAND ONLY, DO NOT USE TOOLS!
PARTS LIST
Note: King Water supplies the following items below:
Table 1: Parts List
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Note that the black base of the filtration tank is not permanently attached to the rest of the tank.
If your tank appears to be crooked, the base has likely been knocked out of alignment during
shipping.
This can be corrected by picking the tank up and tapping it firmly on the floor on the high side to
help level it out. A few light taps on the floor will generally straighten it out and make it plumb to
the floor.
There will be a small amount of “play” in the bypass valve assembly to allow for minor
misalignments. This is normal and will prevent undue stress on the components. Make sure that
the tank sits as plumb as possible, taking note that your floor may not be level, but your system
should be placed as vertical as possible using the adjustable base.
If the tank is leaning to one side, you can lift the tank up approx. 4"- 6" inches and tap the high
side on the ground. The base is an adjustable fitting that is designed to move a little to ensure the
tank remains vertical, even on surfaces that may not be completely level.
HOW TO PROPERLY LEVEL THE ECO-X SYSTEM
It is important to do this step BEFORE you fill the tank with water as it
will be very difficult to lift once it i s full.
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The Bypass Valve comes assembled and ready to install with the O-Rings, Split Rings, and Quick Connect
Fittings in place. Apply food grade silicone grease to the o-rings and push the Bypass Valve all the way
into the valve head, hand-tighten the Quick Connect Toolless Connectors until they are fully seated and
secured to the bypass valve, (Use a firm grasp with both hands to ensure secure fitment). The bypass
valve should now be properly attached for the next step of the installation process.
The bypass valve included with this system are intended to be used with various system types. This may
result in the arrows on the bypass valve pointing in a different orientation that what is shown. If the
arrows on your bypass valve do not match the diagram above, remove the knobs by pulling them straight
up, rotate them 180° to match the diagram, and push them back down into place so the face the desired
orientation.
INSTALLATION PREPARATION
Bypass Valve Installation
Installation Overview Figure 2
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The carbon should be soaked for 48 hours prior to flushing.
Here are the steps:
1. Install the included "Hose Bib Purge Kit w/ flow adaptor" as shown on the “UPFLOW or
INLET” side of the bypass assembly.
2. Connect a garden hose to the fitting and VERY slowly fill the tank with water until all
the air is purged out and water starts coming out of the INLET side of the bypass.
3. When water comes out of the tank “DOWNFLOW INLET” side, turn off the water
immediately. (See Figure 3)
Allow the carbon to soak for 48 hours prior to flushing.
WATER FILTER- MEDIA SOAKING PROCEDURE
VERY IMPORTANT STEP
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DO NOT Flush the system until it has been soaking for a
minimum of 48 hours as instructed in previous page.
Perform the following in an area where running water can flow on the
the ground, or into a drain, for an extended period.
WATER SYSTEM FLUSHING PROCEDURE
1. Attach the garden hose to the Hose Bib Adaptor on the OUTLET side of the Bypass
Valve.
2. Slowly turn on the water supply, until it is all the way open and water is flowing out of
the "INLET" Side of the bypass valve.
3. Allow water to run for a full 30 minutes to expel any loose media fines or debris. IF
after 30 minutes the water is still not clear, then keep water running until water runs clear,
No longer than 60 minutes total.
4. Once water has started running clear, turn off the water supply.
Continue Steps 5-9 On Next Page
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WATER SYSTEM FLUSHING PROCEDURE
5. Remove the Hose Bib Assembly from the OUTLET side of the Bypass Valve and attach
it to the INLET side of the Bypass Valve. (By doing this we will be flushing the media
downward, resetting the systems media and preparing it for operation).
6. Now you can SLOWLY open the hose spigot until it is fully open.
7. Continue running the water through the outlet side for for 6-8 minutes, ensuring
water flow is clear and media is properly reset.
8. Now turn off the water supply to the system.
9. Remove the Hose and Bib Adaptor from the Bypass Valve and locate system to its
installation location.
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Determine the size and material of your incoming water supply and choose the
appropriate plumbing required to adapt to the 1” Male NPT Assembly of the ECO-X
system.
Do not over-tighten any of the fittings during installation.
Note: The fitting below is designed with a ¼" give to allow for proper pipe alignment.
It will not leak and is intended to have some flexibility once installed onto the bypass
valve.
INSTALLATION PROCEDURE
Bypass Valve Fittings
• WS1 Nut 1" Quick Connect x 2
• WS1 Split Ring x 2
• O-Ring x 2
• WS1 Fitting 1" Plastic Male
(Some kits may be a 90 degree fitting) x 2
1. Install the fitting onto the inlet and outlet sides of the Bypass Valve. Follow the diagram supplied
with the fitting.
2. Connect the incoming water supply from the Sediment Filter system to the fitting on the inlet side of
the Bypass Valve.
3. Connect the outgoing water supply to the outlet side of the Bypass Valve.
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BYPASS VALVE SETTINGS
Figure A - Shows the valve in "Service Mode" which allows water to flow through
the filtration & conditioning system. For ease of reference, this should be
considered as the "ON" Position.
Figure B - Shows the valve in "Bypass Mode" this setting bypasses the filtration &
conditioning system and the water will bypass the system and flow directly to the
home untreated as it bypassed the system.
Figure C - Shows the valve in "Off Mode" this setting will stop water flow from the
sytem.
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Avoid high flow rates such as bathtub, utility sinks, hose bibs, multi-
headed showers, body sprayers, or anything that is considered high
flow for the first 72 hours to avoid flow restrictions.
Carbon dust may be released into the water lines of the house/building
during the first few days of water use after carbon tank installation. The carbon
dust is harmless, but may give the water a gray appearance that should
diminish within a week or 10 days depending on water use.
Clean your Hot Water Heater:
It is recommended to flush your water heater 30, 60 and 90 days after
installation of your new ECO-X to ensure all sediment and scale is flushed. This
will improve water quality and ensure your water heater is working to it maximum
potential.
How to Clean your Hot Water Heater:
Turn off the heat source, attach a hose to the drain valve at the bottom of the tank
and flush the heater by opening the drain valve. Let's water run for approximately
10 minutes to flush the heater, then turn close the drain valve. After the water
heater is completely filled with water, turn the heat source back on.
POST INSTALLATION "TO DO'S"
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Expectations for your new salt-free whole home filtration and
conditioning system
If a water softener was NOT previously installed:
After installation, you will notice a much cleaner, healthier, better tasting conditioned
water. Soaps and detergents will lather and perform better than with untreated water.
Scale build up inside your plumbing system will begin to dissolve and break free.
This phenomena can temporarily increase hardness and you may notice inconsistent
water pressure as the detaching scale may restrict water flow, until it dissolves This de-
scaling process is temporary and will diminish over time as you use your system. During
these first weeks, you may notice water pressure drops as hardness dissolves from your
plumbing system.
Since existing hard water scale is softened and dissolved as as you use your new system,
it can detach in small pieces ranging in size from very fine silt to larger chunks. The
larger pieces may be big enough to build up in the aerator screens of your fixtures.
Aragonite accumulations may be noticed on faucets, shower heads, and toilets. It is
important to clean them weekly as this phenomena takes place. De-scaling activity will
be most obvious in bathtubs, which have high flow and hot water. You may see milky
water with sand-like grit, and possible sediment or in the bath tub or hot water outlets.
EXPECTATIONS
Continue On Next Page
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Expectations for your new salt-free whole home filtration and
conditioning system
If you are switching from a traditional salt based water softener, you may
noticed some differences, such as:
• The water may not feel as soft or slippery. Being water softeners remove calcium and
replace the calcium with salt, the absence of the calcium makes the water feel slippery
and slimy. If you miss the slick feeling you used to get from a water softener, you can
add a few tablespoons of baking soda (sodium bicarbonate) to your bath.
• Evaporative Spotting is normal
Remember, calcium and magnesium, which are healthy minerals, have been conditioned
and left in your water. These conditioned minerals will be easier to wipe up than
unconditioned minerals, however if water is left to evaporate continuously on hard
surfaces, evaporative spotting will begin to form. The solution to prevent this is to not
allow the evaporated water to accumulate without wiping it away frequently.
• Soap scum seems to form with certain products. This is due to certain soaps that are
oil-based, these types of soaps react with calcium minerals to form the sticky film you
are noticing. Detergent-based cleaners with phosphates or glycerin added such as
shampoos, body wash, dish soaps, and laundry detergents will lather much better and
make your skin feel softer. All detergents will perform well with treated water, but you
will notice negligible improvement when using regular bar soaps or oil-based products
since the minerals are still able to react with the fats in the soap to form curds.
A traditional water softener removes calcium bicarbonate and replaces it with sodium
bicarbonate. The Scale Inhibiting Ionizer in your new ECO-X maintains the healthy
mineral content of the water without adding any sodium.
EXPECTATIONS
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Evaporative Spotting is Normal
Remember, the beneficial minerals have been from a bicaronate to a carbonate and left in your
water. These conditioned minerals will be easier to wipe up than unconditioned minerals,
however if water is left to accumulate and evaporate time and time again on hard surfaces,
evaporative spotting will begin to form. The solution to this is to not allow water to evaporate
on hard surfaces, and if it does, wipe it away every day or so.
Dishwasher Usage
It is recommended that you DO NOT use the heated dry in your dishwasher as heating the
water above 132°F will revert the calcium aragonite back into calcium bicarbonate, which the
hard version of calcium that causes scale and deposits. By leaving the healthy minerals in your
water this may cause some occasional spotting on dishes and glassware. We recommend using
Finish® or Lemi-Shine®, which uses natural ingredients, with rinsing agents. The
aforementioned products will significantly reduce water spotting, if it is occuring in the
dishwasher.
Shower Usage
You will no longer experience that “Slippery Feeling” when rising soap off in the shower, you
know, that annoying feeling you get like the soap wont rise away cleanly. Instead you will
experience a clean rinse with water that is void of chlorine, therefore maintaining the natural
oils in your hair and skin. This will give your hair and skin a softer feeling and require for less
soaps and conditioners to be used.
Glass Shower Doors
Over time, untreated water hardness can etch the surface of your glass allowing for soap scum
and minerals to get stuck in the fissures of your glass doors. It is recommended that you
thoroughly clean the glass surface with a de-scaling agent such as CLR® then applying a
product by the name of Rain-X® to seal the pores on the glass surface. This process will fill
the pores in the glass and allow the water to bead off the surface.
(Rain-X® and CLR® are available at most grocery stores and just about any big box store.)
TIPS FOR MAXIMUM PERFORMANCE AND FYI'S
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Toilets
Your new King Water System is highly effective at removing hundreds of contaminants,
including chlorine and chemical disinfectants. When water is sitting in a toilet bowl without
these disinfectants, it will have a higher liklihood of forming mildew and bacterial. This is
especially true with low flow toilets that do not fully flush away deposits and toilets that are
unused for extended periods of time. To prevent bacteria from forming in your toilet, you can
use a product such as CLR® to remove mineral deposits. Use a product by the name of Flush ‘n
Sparkle® to add chlorine back into the ONLY the toilet bowl without the chlorine effecting the
rubber fittings, gaskets, flapper or other components in your toilet tank.
Boiling or Vaporizing Water
When boiling or vaporizing conditioned water and you may see white deposits form on the
bottom of the pan or appliance. This is a normal reaction between conditioned minerals and
extreme heat. If this causes a problem for humidifier or vaporizer use distilled water or contact
the manufacturer for more information.
***Testing for Water Hardness and TDS (Total Dissolved Solids)
King Water Filtration Water Treatment Systems are designed to keep the beneficial minerals in
your water, this helps provide a healthy pH balanced drinking water. When testing for water
hardness after installation of one of our water treatment systems, the water hardness will be
unaffected, maybe even slightly higher as our systems will descale your pipes creating slightly
higher hardness values during the first couple months of use. Testing for water hardness and/or
TDS is an ineffective way to test for overall water quality as the beneficial minerals will greatly
raise the levels of the aforementioned. These minerals however will be inhibited to forming
scale.
TIPS FOR MAXIMUM PERFORMANCE AND FYI'S
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HERE'S WHY:
If you are wondering how to lower TDS in water, it is important to remember TDS is not an accurate
indication of water quality.
In understanding how to remove Total Dissolved Solids from water, it is important to remember TDS is
not linked with adverse health effects. In fact, the main component of TDS is healthy minerals such as
(Calcium, magnesium potassium, and zinc) Higher TDS readings often indicate higher levels of healthy
trace minerals in the water that are desirable.
The best part about your new ECO-X is that it filters out the chemicals, disinfectants and heavy
metals but leaves the healthy mineral content of the water intact. King Water Salt-Free systems are
not designed for TDS removal of minerals such Reverse Osmosis. We do however offer Point of Use
and Point of Entry Reverse Osmosis systems for both residential and commercials applications.
The recent popularity of inexpensive and portable TDS meters has now made testing one's tap water
fairly common practice. However, these devices really don't tell the whole story, and most people are
led to believe that high levels of TDS is bad when in fact, bottled mineral water often will have
readings in excess of 250ppm!
So if you are testing your water with a TDS meter, know that your readings will vary, and that a TDS
reading higher than the tap water is NOT an indication of a faulty filter or poor water quality
SUMMARY
Unless your tap water has a TDS value that is vastly outside of the recommended range you have no
need to worry. High TDS in tap water basically means that there is mineral water coming out of
your faucet, making your water healthier to drink!
The Answer is No, and Here is Why?
We get this question often and this can help explain your TDS meter's
Parts Per Million or"PPM" readings. Our multi stage municipal water
filters utilize redox and adsorptive technologies to remove potentially
detrimentally affecting contaminants from your drinking water. This
allows us to have the some of the Highest Contaminant Reduction
levels in the industry!
Many customers wondering how to reduce TDS in water, are curious
as to why our filters don't reduce the Total Dissolved Solids, or "TDS"
found in tap water.
DOES THE ECO-X "SALT-FREE" FILTRATION &
CONDITIONING SYSTEM REMOVE TDS FROM WATER?
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TROUBLESHOOTING
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SHIPPING POLICY
Billing Information
Your credit card will be billed as "Pure Water Technologies':
Free Shipping
Shipping is free for all Continental US orders over $3,995. (excluding Hawaii and Alaska). King Water Filtration® is able to
ship internationally, however additional shipping charges, brokerage fees, Government Sales Taxes, and Value Added Tax
may be applied.
Undeliverable Packages
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we
will issue a refund minus shipping costs if the carrier is unable to deliver the package due to an address error that is not
through any fault of King Water Filtration®. We are unable to re-ship orders that are returned to us as undeliverable. If
you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.
Please contact us if you suspect your order cannot be delivered as addressed and you have not received confirmation of its
return or refund after 4 weeks from the estimated delivery date. We will issue a refund minus any shipping costs, both to
and from destination address, and any applicable damages resulting from freight or any other extenuating cause.
Refused Shipments
If an item is refused upon delivery at no fault of King Water Filtration®, we may at our own discretion, charge the
customer for ALL shipping fees, both to and from the destination address. King Water Filtration® cannot be liable for the
shipping charges if the item is refused before delivery. Freight packages that are refused will be charged a 25% restocking
fee in addition to freight charges.
We will issue a refund minus any shipping costs, both to and from destination address, and any applicable damages
resulting from freight or any other extenuating cause.
Tracking Shipments
Upon your order shipping, a tracking number will be emailed to the email address you provided on your order. Sometimes
tracking information won't be immediately available. This may be due to the timing of tracking-database updates by the
carrier, or extenuating delays relating to your shipment. If you don't see any tracking data for your shipment, please allow
up to 48 hours for our system to update and then contact customer service for additional information.
Damage/Lost Package Claims
All damage or lost package/item claims on deliveries must be made within 5 days of arrival to customers home for (Small
Package) shipments. Freight shipments should be inspected for damage upon arrival and reported to the freight driver
immediately. If damage is not noted on the delivery receipt prior to acceptance King Water Filtration® can assume no
liability for damages, however will give its best effort to process the claim with the shipping carrier. King Water Filtration®
may request photos of the damage to give to the designated freight company for inspection of the damage and to file a
claim. Should any item arrive damaged or any item be missing from your shipment, please contact customer service at
855-957-2166. Please note that lost package investigations can take up to 30 business days to process, damage claims can
take up to 90 business days to process.
Order Cancellation Policy
You can cancel your order for any item provided that the order has not yet entered the shipping process. If the item you
want to cancel has already entered the shipping process, it cannot be canceled by you or by our customer service
department. However, you can return the item for a refund, minus any and all shipping costs. To request cancellation of
your order please call Customer Service at 855-957-2166. Cancellation requests are not accepted by email.
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