Kingspan RHINO RT-25 User manual

kingspan.com.au/ruraltanks
RHINO RURAL WATER TANKS
OWNER’S MANUAL

Page 2of 13
Congratulations on the purchase of your Kingspan
Rhino Water Tank!
The team at Kingspan is excited to welcome you to the water tank community and thank
you for trusting our brand. Our tanks are used Australia wide for applications such as
rainwater harvesting, irrigation, fire protection, stock and domestic water storage.
CONTENTS
Quick Set up Guide............................................................................................................................. 3
Overview of a typical Rhino tank and accessories..................................................................... 4
Care and maintenance ..................................................................................................................... 5
Water tank warranty - Terms & conditions ................................................................................. 9
IMPORTANT: Please fill in your tank’s details here (details can be found on the
tag on your tank)
Tank model:
Capacity:
Diameter:
Height:
Purchased from:
Install date:

Page 3of 13
Quick Set up Guide
Owner’s responsibility
This manual contains important information about your tank and how you should
maintain it to maximise its service life. However, there are some important first steps
before you move on:
1) Ensure your tank is always at least 10% full
Right after your tank is installed, it will be filled to 10% capacity. It is crucial that
your tank is always at least 10% full of water.
2) Ensure there is sufficient aggregate around your tank as stated in the previously
provided Pad Specification document. Go to page 5 for more information. Note:
not applicable for tanks with a concrete pad/ring beam.
3) Fill out your tank’s details on page 1. This will make it easier for you in the future
when you need maintenance work or servicing. You will also find your tank details
on the tags attached to your tank like the below:
4) Your tank comes with a 20 year conditional warranty as detailed in this document.
Whilst we hope you will never need to rely on this warranty, this document will help
you to get the assistance you need in a quick and efficient manner. To help with
this process, please take a moment to register your tank warranty at:
http://kingspan.com/au/rhinowarranty and advise us should your contact details
change.

Page 4of 13
Overview of a typical Rhino tank and accessories
Our Rhino Rural water tanks have the following accessories included:
-AQUAMARK Tank Liner
-BlueScope Steel Corrugated Wall & Roof
Sheets
-Tank Inlet (Leaf Filter Basket or 50mm
Inlet)
-50mm Outlet & Ball Valve
-50mm Scour Drain
-Heavy Duty Lockable Hatch
-100mm Bell Mouth Overflow
-Magnesium Anodes for Corrosion
Protection
-Removable Internal/External Ladder
You may also have some of the following optional accessories installed on your tank:
-Additional Outlets & Valves
(50mm/80mm/100mm)
-Fire Fighting Coupling (To meet
State/Territory regulations)
-Dust & Vermin Proofing Seal
-Additional Inlets (Leaf
Basket/50mm/80mm/ 100mm)
-Geo-fabric Underlay
-Termite Barrier
-100mm Bell Mouth Overflow
-150mm Overflow
-HiFlow Deep Leaf Basket

Page 5of 13
Care and maintenance
Owner’s responsibility
IMPORTANT: Always ensure that your tank is at least 10% full. This helps maintain the
structural integrity of your tank.
Regular maintenance is needed to keep your tank in its optimal condition.
When?
We recommend tanks should be inspected at least every 3 months (every change of
season) and after a major rain event.
What?
Aggregate (blue metal)
Note: not applicable for tanks with a concrete pad/ring beam.
Check that there is enough aggregate around your tank.
An exclusion zone of 20mm aggregate e.g. blue metal/stone
(no clay/concrete) must be placed evenly around the base of
the tank. This will stabilise the tank pad, prevent erosion and
deter rodents. Erosion of the base will undermine the tank
wall and bladder which in turn could cause the tank to fail. Therefore, it is important that
the aggregate is drawing away any roof run off.
Aggregate should be at least 800mm from the base of tank and 75mm deep.

Page 6of 13
The recommended quantity of aggregate for each tank model is listed in the table below:
Tank Model
RT-25
RT-40
RT-60
RT-80
RT-100
RT-130
RT-160
RT-200
RT-230
RT-275
RT-310
RT-365
Volume of
Aggregate
(20mm) required
0.8m³ 1.0m³ 1.2m³ 1.6m³ 2.0m³ 2.1m³ 2.0m³ 2.1m³
Please only use clean aggregate to prevent any risk of corrosion.
Check that there is no vegetation growing around the tank and in the aggregate. A
suitable weed remover or other safe preventative measures can help with this. We
recommend you seek the advice of a qualified professional if necessary.
Leaf filter basket
Remove any debris and leaves from your leaf basket. Also, take the basket out and give it
a good rinse under running water. Make sure it is placed back correctly once cleaned,
preventing any sunlight from entering the tank.
Tank roof
Remove any debris and leaves by sweeping with a long-handled broom or by using a
blower from the ground.
Warning: Walking on the tank roof is not recommended. Please remain on the ground or
use a ladder while cleaning the roof.
Pests, animals and vermin
Look for any signs of pests or vermin activity around or on your tank or liner. If you notice
any damage, this must be attended to urgently. We recommend you seek the advice of a
qualified professional if necessary.
If the tank is located in a paddock with animals, the tank should be fenced off to prevent
animals from hitting fittings which may cause leaks and other damages to occur. Animals
can also erode the tank pad which may void your tank warranty.
First flush (relevant for rainwater harvesting tanks connected to the home)
Cleaning of the first flush keeps it working properly and allows cleaner water to enter the
tank.
Charged lines (relevant for rainwater harvesting tanks connected to the home)
Charged lines can be full of debris and require to be purged to clean.
External tank walls
Cleaning walls regularly will keep the tank looking and performing at its best. A build-up of
surface contaminants can lead to surface corrosion. Use a hose to wash off any surface
build up. Use a soft brush or broom to remove any stubborn dirt and grime. Cleaning
external tank walls is especially important for tanks in coastal locations.

Page 7of 13
Internal tank cleaning
If all tank filters and fittings are working and regularly maintained, then your tank should
not need internal cleaning. However, we understand that sludge, build up within the tank,
or fire events can warrant a clean. Kingspan strongly advises that you DO NOT enter your
tank for any reason as it is extremely dangerous as it is classified as a confined space and
should only be done with a qualified professional. Entering your tank could result in
damage to your tank liner. If you do need this service, please contact us.
Tank capacity
Always ensure that your tank is at least 10% full.

Page 8of 13
Our dedicated service team can help you with the
whole life cycle of your Rhino tank
In addition to your own regular inspections and maintenance, professionally servicing your
tank every 5 years is highly recommended to ensure your tank is in optimal condition and
faults are not unnoticed. Our service team is here to help you protect your investment in
your tank.
Our recommended 5 yearly service includes:
•A complete check of the condition of the tank and surrounds;
•Inspection of all tank components to ensure they are functioning
properly; and most importantly
•And most importantly, the installation of new sacrificial anodes.
Sacrificial anodes are crucial to the longevity of your tank as they protect
the tank walls against corrosion for 5 years. If you choose NOT to have your tank serviced
and your tank corrodes it will NOT be covered under warranty.
You will receive a reminder email from our service team when your anodes are due to be
replaced so please ensure we have your correct contact details.
A well-maintained tank can serve you faithfully for more than 20 years. However, once it
reaches that age, more frequent inspections are recommended to identify signs of fatigue
and to plan for a controlled decommissioning and replacement if deemed necessary.
Please Note – Different environmental conditions such as proximity to marine
environment, industrial processing or corrosive soil require anodes to be replaced more
frequently.
Our service team is here to help you.
Contact us:
kingspan.com/au/ruralservice
[e-mail]
[phone]
Our service team also specialises in tank, liner, trusses and roof
replacements for all tanks, not just Rhino water tanks.

Page 9of 13
Water tank warranty - Terms & conditions
Rights of Consumers under the Australian Consumer Law
1. Under the Australian Consumer Law, consumers have certain rights which cannot be
excluded, including guarantees as to the acceptable quality and fitness for purpose
of goods and services.
2. The Australian Consumer Law will apply to you if:
a. the amount paid or payable for the Product did not exceed $40,000 (except
where the Product is not of a kind ordinarily acquired for personal, domestic or
household use or consumption, and Kingspan has limited its liability in a
manner permitted by the Australian Consumer Law, in which case your rights
are limited to that extent); or
b. the Product is of a kind ordinarily acquired for personal, domestic or household
use or consumption,
unless you acquired the Product for the purpose of re-supply or the purpose of using
it up or transforming it in trade or commerce.
3. Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
4. The benefits under these Warranty Terms & Conditions are in addition to other rights
and remedies you may have under a law in relation to the Product.
Warranty
5. Subject to these Warranty Terms & Conditions, Kingspan Water & Energy Pty Limited
(Kingspan) provides a limited 20 year pro rata warranty in relation to the Water Tank
(including its Liner). This warranty commences from the date of installation and
covers the customer against defects in material and/or workmanship resulting in
leakage. Minor parts and accessories supplied with the Water Tank are subject to a
more limited 1 year warranty.
The pro rata warranty is calculated according to the formula: A = (B x C) / D
Where:
A = Value of the Warranty
B = Original Sale Price of the Water Tank
C = Years & Months remaining in the Warranty Period
D = Warranty Period

Page 10 of 13
6. Where a Water Tank is repaired or replaced in accordance with this warranty, the
warranty shall apply only for the remainder of the original warranty period.
Conditions, Exclusions & Limitations
7. Subject to these Warranty Terms & Conditions, the warranty will be valid provided
the following conditions are met:
a. Kingspan is notified within 1 month of the fault being reasonably detectable
and the Water Tank still being within its warranty period;
b. the Customer can produce reasonable evidence of purchase of the Water Tank
and that it was manufactured by Kingspan;
c. the Pad on which the Water Tank is installed has been properly prepared in
accordance with Kingspan’s Pad Preparation Requirements. Note: this includes
the correct application of blue metal around the base of the Water Tank
subsequent to its installation;
d. the Water Tank was installed in its current location by Kingspan or its
Contractor;
e. the Water Tank has been maintained in accordance with Kingspan Rhino’s
Water Tank Owner’s Manual. It is especially important that maintenance
procedures are adequate to prevent pad degradation, the tank being empty of
water for more than a short period and sacrificial anode depletion. Evidence of
anode replacement, including dated invoices or receipts, may be requested by
Kingspan when assessing the validity of a warranty claim;
f. the Water Tank has always been fitted with an appropriate roof, installed by
Kingspan or its Contractor; and
g. Kingspan has received the full purchase price for the Water Tank.
8. For the avoidance of doubt, the Warranty will not apply in the following cases:
a. the Water Tank has been used for storage of products other than:
i. rainwater or other forms of raw water;
ii. bore water; or
iii. mains water (with a chlorine content of less than 5PPM).
The warranty will specifically be voided if the Water Tank has been used to
store treated water – including desalinated/reverse osmosis water – where the
Customer has not first obtained Kingspan’s written agreement that the water
composition is suitable;
b. accidental or malicious damage caused by tampering, negligence, abuse or
misuse of the Water Tank;
c. damage reasonably caused by any additions to, or modifications of, the Water
Tank not effected by Kingspan or its Contractor or effected without Kingspan’s
prior written approval;
d. degradation of the tank pad caused by (but not limited to) settlement or
erosion;
e. damage caused by vegetation, roots, vermin, pest or livestock (and any other
animals);
f. damage caused by chemical corrosion;
g. damage caused by long term unreported leakage;

Page 11 of 13
h. a Force Majeure event (e.g. cyclone, flood, fire, earthquake, terrorism); and
i. cosmetic, superficial or other defects, or dents, marks, scratches or other
damage which do not impair the proper functioning of the Water Tank.
9. To the extent permitted by law, Kingspan or any of its employees, officers,
contractors, subcontractors or related bodies corporate, do not have any liability to
you or any other person for any indirect, consequential, special or economic loss or
damage or exemplary damages arising due to a breach of these Warranty Terms &
Conditions or in tort (including negligence) in connection with the provision of, or
failure to provide, any Product or service including, without limitation, loss of
revenue, profits, production or opportunity, increases of operating and financing
costs, loss of water or consequential damage caused by leakage, or damage to
reputation.
10. This Warranty is subject to the Pro Rata terms and will be limited to, at Kingspan’s
discretion:
a. replacement of the Product or supply of an equivalent product; or
b. repair of the Product; or
c. the payment of the cost of replacing the Product or acquiring an equivalent
Product or having the Product repaired.
11. These Warranty Terms & Conditions only apply to the person or entity who purchased
the Water Tank for use (not re-supply or transformation in trade or commerce)
unless Kingspan is notified and agrees in writing to extend the application of these
Warranty Terms & Conditions to another person or entity (e.g. a new owner of the
property on which the Water Tank is located).
12. You may need to arrange for water to be discharged from the Water Tank so as to
permit inspection and/repair of the claimed defect. Kingspan will not be liable to
replace any water discharged in this process but will advise on how to do so with
minimal loss if requested. Upon completion of the inspection and/or repair of any
defects (including replacement of the Water Tank), you will need to fill the Water
Tank with sufficient water so as to ensure its stability and continued compliance with
the Warranty Terms & Conditions.
Variations to the Warranty
13. Certain Water Tanks are sold with a more limited, 10 year pro rata warranty. This
clause applies to:
a. Water Tanks installed above the Tropic of Capricorn. Other than the varied
warranty period, all other Terms & Conditions contained in this document apply
fully to such Water Tanks; and
b. Water Tanks installed by someone other than Kingspan or its Contractor. In the
case of such tanks, the reduced 10 year pro rata warranty provided by
Kingspan relates exclusively to manufacturing faults. For the avoidance of
doubt, damage or defects resulting from the manner of installation of such

Page 12 of 13
Water Tank are not covered by Kingspan’s warranty.
Claiming Under Warranty
14. In order to initiate a warranty claim, you must:
a. Inform Kingspan of the apparent defect within 1 month of it becoming
reasonably apparent. Our contact details are:
Phone [phone]
Email rura[email protected]
Address 14 Ballantyne Rd, Kewdale WA 6105
b. Provide reasonable evidence of purchase of the Water Tank and that it was
manufactured by Kingspan Rhino and installed by Kingspan Rhino or one of its
Contractors;
c. Provide sufficient photographic evidence of the defect and/or permit Kingspan
or its Contractor to inspect the Water Tank to satisfy itself, in its discretion, of
the validity of the warranty claim.

Page 13 of 13
Kingspan Water & Energy Pty Limited.
OUR LOCATIONS
Perth
14 Ballantyne Rd
Kewdale WA 6106
Deniliquin Warehouse/Depot
Lot 2 Wakool Road
Deniliquin NSW 2710
Sydney
3 Herbert Place
Smithfield NSW 2164
Melbourne
55 Ricky Way
Epping VIC 3076
Brisbane
Unit 2/59 Link Drive
Yatala QLD 413
Have a service or maintenance problem? Contact us:
kingspan.com/au/ruralservice | [phone]
[e-mail]