Kirk 50xx User manual

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KIRK 50xx, 60xx, 70xx + Butterfly manual
A. Initial operation
1. Requirements
Using this Spectralink IP telephone with your telephone system merely requires a sound broadband
connection.
The base is solely operated with Power over Ethernet (PoE). That means if your Ethernet connection
does not support PoE, you also need a PoE power supply for your base.
2. Adding an extension
All telephones sent to you are preconfigured and connected to the telephone system. If you prefer to
configure the devices yourself, please refer to the administration portal manual.
Register handsets to the base:
This is done via the menu on your KIRK handset.
1.) Press “Menu” on your handset display.
2.) Then select menu item “Settings”.
3.) Next, select “Advanced...”.
4.) Now, select “Access”.
5.) Now, register your KIRK handset to the base using “Set up access”. Now, it scans for existing
bases.

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6.) Please select the respective base.
7.) Lastly, simply enter the required access code. It is: “9876“. (Depending on the Firware-version,
the boxes ACD-data and user are required. In this case, please fill out both boxes with “9876”.)
Your KIRK handset is now registered to the base.
To cancel the registration of your handset to the base, you have to enter your password.
The password for cancelling a registration is: “0000”.
To completely cancel the registration of the handset to the base, you also need to delete
the device on the administration portal.
B. Operation
1. Basic functions
1.1. Inserting the battery
1.) Press down on the battery cover on the back of the device and slide downward.
2.) Remove the battery cover.
3.) Insert the rechargeable battery so that the markings on the battery are visible.
4.) Slide the battery cover back into the locking position (until you hear it click).
The nameplate and CE logo for the end device are located inside the battery
compartment.
1.2. Turning the handset on and off
• Press the left display key to turn the handset on.
• To turn the handset off, press and hold the left display key until the prompt Turn off? appears in
the display. Confirm with Yes.
1.3. Volume control
To adjust the volume, press the key on the top right on the side of the handset.

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1.4. Lock keypad
• To lock the keypad, press Menu, then .
• To unlock the keypad, press Unlock, then .
2. Speed dial
2.1. Preset speed dials
The preset speed dials are assigned to various handset keys. These cannot be changed.
Call forwarding:
Press the Answer key, then R.
Call list:
Press the left side of the navigation key, to access the call lists.
Missed call:
Press the right side of the navigation key.
Find name:
Press the top or bottom of the navigation key.
Exit menu:
Press R.
Saving a telephone number:
Dial the number and press Save.
2.2. Custom speed dials

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Custom speed dials
You can add functions to a list with personal speed dials.Access this list using the right display key.
Adding a speed dial:
1.) Press Shortcut.
2.) Scroll to Edit shortcut and press Select.
3.) Press Select, to add the function to the list of custom speed dials.
Using a speed dial:
1.) Press Shortcut.
2.) Scroll to the respective shortcut, then press Select.
3. Placing calls
3.1. Dialling with line open
Dialling with line open
1.) Press to place the call.
2.) Dial the number.
3.) Press to end the call.
3.2. Dialling before picking up
Dialling before picking up
1.) Dial the number.
2.) Press to place the call.
3.) To end the call press .
3.3. Speed dialling
Speed dialling

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• Press and hold one of the keys (0-9) for three seconds until the call is placed. (first, you have to
assign a telephone number from the phone book to the key).
From the call list:
1.) Press the left side of the navigation key to open the call list.
2.) Scroll to the respective name or number and press .
From the phone book:
1.) Press Menu to access the main menu.
2.) Scroll to Phone book and press Select.
3.) Scroll to Find name and press Select.
4.) Search for the name you wish to call and press to connect the call.
4. Answering calls
4.1. Answering calls
• When the handset rings press to answer the call.
4.2. Muting ring tone
Press Mute and the ring tone is muted.
4.3. Ignore call
Press Ignore to ignore a call.
4.4. Hold call
After answering a call, press R. The call is now placed on hold.To continue the call, press R
again.
4.5. Toggle calls
Press R to initiate a new call during an active call.The first call is automatically placed on hold.
Now, enter the number to call and wait approx. 5 seconds for the call to be connected. Press R
again to return to the first call. The second call is now automatically placed on hold. This
allows you to switch between calls as needed.

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4.6. Unattended call transfer
During a call, press the R key and dial the number to transfer to. Wait for the call to be connected
and hang up with when you hear the dial tone. The call is now automatically transferred
without being attended.
4.7. Attended call transfer
During a call, press the R key and dial the number to transfer to. Once you are connected and have
announced the call being transferred, press the key to transfer the call.
4.8. Speaker on and off
• To switch to speaker during a call, press Speaker on.
• Press Speaker off, to turn it back off.
4.9. Mute microphone on/off
To mute the microphone during a call, press Micr. off (microphone off).
To cancel muting, press Micr. on (microphone on).
5. Edit settings
5.1. Adjust ring tone volume
Press Menu to open the main menu.1.
Scroll to Settings and press Select.2.
Scroll to Ring tone volume and press Select.3.
Set the desired volume with the left or right side of the navigation key.4.
Press Change, then Return.5.
5.2. Change ring tone
Use Menu to access the main menu.1.
Scroll to Settings and press Select.2.
Scroll to Ring tone and press Select.3.
Scroll to the respective ring tone and press Change to play the selected ring tone.4.
Press Return.5.

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6. Vibration alert on and off
Press Menu to open the main menu.1.
Scroll to Settings and press Select.2.
Scroll to Vibration alert and press Select.3.
Scroll to On or Off and press Change.4.
Press Return.5.
7. Adding phone book contacts
Press Menu to open the main menu.1.
Scroll to Phone book and press Select.2.
Scroll to Add name/no. and press Select.3.
Enter the name of the contact using the keys 2-9.4.
Scroll to Number and enter the telephone number (max.of 24 digits).5.
Press Save to store the name and telephone number.6.
8. Voicemail
Upon calling the mailbox, you have the following options:
"0" – Mailbox options
"1" To record an “unavailable”
announcement
"4" To record a personal
announcement
"2" To record a “busy” announcement "5" To change the mailbox
password
"3" To record the name
The following applies to the recording of
all announcements:
"1" Accept "*" Help
"2" Replay "#" End
"3" Rerecord
"1" – Play messages
"3" Previous message "8" Save message in a folder
"4" Repeat the current message "*" Help or (during message
playback) rewind
"5" Next message "#" End or (during message
playback) continue
"6" Delete the current message
"7" Forward message to another mailbox
"2" – Switch directory
"3” Advanced options
"2" Return call
"1" Answer "3" Additional information

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Returning a call from voicemail: To return a call straight away after
listening to a message, select “3” for Advanced options, then “2” for
Return call. The telephone number is announced and the call connected.
9. Call forwarding
You can configure various call forwarding scenarios. For this purpose you can use the call
forwarding profiles.
Under the telephone menu you can only edit the default profle (catch all / always) to be found under
the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol or via
the administration portal. For more information, refer to the administration portal manual and the
Ncontrol manual.
The following call forwarding options are available. You can activate or deactivate call forwardings
via the telephone menu's call settings.
Permanent call forwarding (always)
All incoming calls will be forwarded directly to the predefined telephone number.
Forward if busy (busy)
New calls will be forwarded immediately, when coming in during an active call. This call forwarding
option functions only, if the Call Waiting function is deactivated.
Delayed call forwarding (no answer)
Call forwarding condition: You do not answer the incoming call within a defined time period
(timeout). The timeout can be set to 5, 10, 15 or 20 seconds. Where should the incoming call be
forwarded after the specified time has elapsed? The caller receives a call waiting signal and is then
forwarded to the defined destination.
If unavailable (not registered)
The option functions only if the end device is not registered to the telephone system:
When the Internet connection fails or there is no LAN connection.
and
If “call forwarding …if unavailable” is programmed for a direct extension (e.g. extension 123 -
John Doe) and a caller calls the direct dial number for the extension directly, call forwarding

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applies. If the extension is a member of a queue or a group and the queue or group receives a
call, call forwarding for the individual extension no longer applies! In general, the destination
should always be an available destination number. I.e., make sure that no voicemail or
announcement comes on.
Always depose an available telephone number as target. Ensure that no voice mail or
other announcement picks up automatically.
When disconnecting the connection between the end device and the telephone system, it
can take up to 60 seconds for the call forwarding to work. Once the end device is
reconnected to the telephone system, it can take up to 60 seconds for it to register.
Call forwardings can alternatively be activated through * codes:
*10 Activation of the call forwarding profile
*11 + destination Permanent call forwarding to telephone number
**11 Cancel permanent call forwarding
*12 + destination If no answer after a specific time, delayed call forward
to telephone number
**12 Cancel delayed call forwarding
*13 + destination If busy, forward to telephone number
**13 Cancel call forwarding if busy
*14 + destination Call forwarding if unavailable
**14 Cancel call forwarding if unavailable
C. Upgrading
1. Registering multiple bases
Registering multiple bases
When registering multiple bases, be sure to always do so separately. This makes it easier to register
the handsets to the base. That is, if you would like to register 24 handsets for example, you must
have 2 bases. First, take base 1 and 12 of the 24 handsets. First, register base 1, then the 12
handsets, one after the other, to the telephone system and the base as described above. Once you
have registered all 12 handsets, please turn off the first base and repeat these steps for the second
base. That is, now register base 2 and the remaining 12 handsets to the telephone system and the
base.
This prevents transmission interference or problems with assigning the handsets.

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Before assigning the handsets to the bases, you first have to register the bases and the
individual handsets to the telephone system (see A. Initial Operation / 2. Adding an
extension). You can then assign the handsets to the bases as described above.
This only applies fot the Spectralink IP DECT server 400.
2. KIRK Repeater
The Spectralink Repeater extends the coverage of your Spectralink solution. While the Repeater
does not increase the number of data traffic channels, it does provide for a greater physical spread
of the channels and therefore, extends the range covered by the bases.
D. Where can you find help with your telephone system?
You can use various sources for help concerning your issues. Please use them in the order suggested
here:
NFON AG
Machtlfinger Str. 7
81379 München
Tel.: + 49 89 45 3000
www.nfon.com
nfon.com
At nfon.com under Service you can find an overview of all documentation,
downloads, blogs and portals as well as help pages and further information.
For any feedback to documentation, please contact
redaktion(at)nfon(dot)com
portal.nfon.com
The home page of the service site contains various links to manuals, brief
instructions, software downloads and templates. Please read these manuals
thoroughly. They help you get the most out of your telephone system.
support.nfon.com
The NFON AG support website contains detailed FAQs with valuable
information pertaining to your telephone system. You can always check the
status of your support inquiries and respond to further inquiries.

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Support hotline
for existing customers
If neither the manuals nor the FAQs or other contents of the support
website provide a solution, you can open a support ticket by phone.
Our support staff is available Monday to Friday from 8:00 am to 6:00 pm at
[phone] for UK and [phone] for Germany.
If neither the manuals nor the FAQs or other contents of the support
website provide a solution, you can open a support ticket by phone.
Our support staff is available Monday to Friday from 8:00 am to 6:00 pm at
[phone] for UK and [phone] for Germany.
Please include at least the following items with your inquiry:
• Your customer number, your name and a telephone number
• A full description of the malfunction, error or question about operation
• Specify the affected system component (e.g. for end devices the MAC
address)
• Specify when this incident occurred and the frequency
• Please also specify which other support sources you have used thus far
Outside our business hours, a central technical support hotline takes your
request, opens the respective ticket and in emergency cases, alerts the on-
call service.
Operating and set-up support may be subject to a fee of up to 120.- € per
hour depending on the respective contract terms. In this connection,
services are billed by the minute.
Support hotline
for test customers
Test customers are routed to a service hotline tailored to their specific
needs. Our staff for this hotline is available Monday to Friday from 9 am to 5
pm at [phone] for UK and [phone] for Germany.
Unfortunately, we are unable to provide support for test customers outside
of these business hours.
Support for German customers:
portal.nfon.com ~ support.nfon.com ~+49 800 63 66 555
Support for customers in the UK:
portal.nfon.com ~ support.nfon.com ~ Hotline [phone]
Support for customers in Austria:
portal.nfon.com ~ support.nfon.com ~ Hotline [phone]
Support for customers in France:
portal.nfon.com ~ support.nfon.com ~ Hotline [phone]
Support for customers in Italy:
portal.nfon.com ~ support.nfon.com ~ Hotline [phone]
Support for customers in the Netherlands:
portal.nfon.com ~ support.nfon.com ~ Hotline [phone]