FAQs I Trouble
shooting
Q:The
earbuds
is not responding
when
I
get
them from the charging case,
it can't tum on automatically.
A:Please check the
power
of
charging case,
if
there is
no
power the
earbuds
can't turn
on
automatically when them out
of
the case, you should manually
turn it on (long press MFB for 4 seconds).
Q:
When
I listen
to
music with the device connected to the bluetooth
earbuds,
I will also use the
same
device to browse the website. The audio
of
the
website will
be
played simultaneously with the playing music, noisy.
A:This is normal, you
don't
have to worry about,cause the mobile phone
software that dea
ls
with conflict,
just
tum off the website audio,you can
enioying your music.
*You
can make sure that you don't use
earbuds
with your phone's
microphone to confirm the same question (some apple phones don't.)
Q
:l
have established connection with my smartphones,but I am not hearing
any
sound?
A:
Please make sure that you
tum
up the volume
of
both devices.smartphone
requires you to setup the Bluetooth headset
as
an audio output device before
sound is transmitted.Piease see the instruction
of
your
smartphone
of
details.If you
are
using a music player
or
other Bluetooth device, please
make it supports A2DP stereo music profile.
