Monitors not Working
This docking station uses a technology called DisplayPort Alternate Mode (often referred to as DP Alt-Mode) to send your
computer’s video signal to connected monitors. If the monitors connected to the docking station are not working, your
computer’s USB-C port may not s upport DP Al t-Mode.
Please check with your computer’s specifications to see if your computer’s USB-C port supports DP Alt-Mode. All USB-C
ports look physically the same and some manufacturers label their USB-C ports to indicate if they support DP Alt-Mode or
not, however many do not have any labels at all. Your owner’s manual or the manufacturer’s website will help you find if
your computer’s USB-C port supports DP Alt-Mode. If your computer’s USB-C port supports Thunderbolt 3 or Thunderbolt
4, then it also supports DP Alt-Mode and will work with this docking station.
Connection Issues
If you are experiencing connection problems, unplug the docking station from your computer and replug or unplug and
replug the connection that is experiencing problems.
Trouble Shooting
In the Box
• 1 x KDHDDP3 USB-C Docking Station
• 1 x 120W AC Power Supply
• 1 x 1m USB-C to USB-C Cable
• 1 x User Manual
Specifications
• Connect three monitors, a keyboard & mouse, USB storage
devices, a Gigabit network, headphones or speakers and
other USB devices all via a single USB-C connection
• Included 120W power supply provides up to 100W of USB-C
power to charge your laptop
• Run three monitors in extended desktop mode for Windows
• Supports triple monitors at 4K Ultra HD 3840 x 2160 @30Hz *
• Supports dual monitors at 4K Ultra HD 3840 x 2160 @60Hz *
• 2 x HDMI monitor ports & 1 x DisplayPort
• 5 x USB-A 3.0 data ports (5Gbps)
• 3 x USB-C 3.1 data port (5Gbps)
• 1 x RJ45 Gigabit Ethernet network port
• 1 x SD & 1 x Micro SD Card Reader Slot that supports SD,
SDHC I/II/III and SDXC I/II/III at UHS-I high speeds
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• 1 x 3.5mm audio port for headphones or speakers
• 1 x USB-C female port to connect to host computer
• 1 x Security Locking Slot
• Dimensions: 215 x 80 x 26mm
• Weight: 325g
* Computer’s USB-C port must support DisplayPort 1.4 with DSC
