KNOWINK POLL PAD User manual

THE STATE OF MINNESOTA

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Minnesota | Poll Pad Guide
Meet the Poll Pad..............................................................................................................4
OpeningProcedures.......................................................................................................6
ProcessingVoters...........................................................................................................12
Search by Manual Entry....................................................................................................13
RegistrationUpdate..........................................................................................................15
AdvancedSearch..............................................................................................................19
VoterNotOn List(E.D.R.).................................................................................................20
Voucher Form..................................................................................................................24
Absentee (A.B.)...............................................................................................................25
Voter's With Challenge Statuses.....................................................................................26
Voter Requires Assistance...............................................................................................27
ClosingProcedures.......................................................................................................28
AdvancedFunctions.....................................................................................................31
Troubleshooting...............................................................................................................32
Menu Key........................................................................................................................34
Precinct Finder.................................................................................................................35
Help.................................................................................................................................36
SummaryReport..............................................................................................................37
Poll Worker Sign In..........................................................................................................38
Poll Worker Sign Out.......................................................................................................39
HeadJudgeScenarios................................................................................................40
CancelVoterCheck-In.....................................................................................................41
Mark Voter Absentee Manually........................................................................................43
Reprint Voter Receipts.....................................................................................................45
Spoil Ballot.......................................................................................................................46
Admin Operations..........................................................................................................47
QR Code & Voter File Import............................................................................................48
Manually Importing A Voter File......................................................................................52
ImportingHelpFiles.........................................................................................................54
Exporting Voter History....................................................................................................56
Supplemental File Upload Using iSync...........................................................................58
Absentee Updates Using Absentee Scanner.................................................................59
Guided Access Setup......................................................................................................60
Training Mode..................................................................................................................61

4Minnesota | Poll Pad Guide
meet the
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Minnesota | Poll Pad Guide
Green Case
Poll Pad
Poll Pad Base
(printer cords & stand arm
located under base)
Lightning to
USB Cable
& USB Power
Adapter
(2) Stylus
ID Tray
Printer
Screen Cloth
➊
➋
➌
➍
➎
➏
➐
➑
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Minnesota | Poll Pad Guide

6Minnesota | Poll Pad Guide

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Minnesota | Poll Pad Guide
OPENING PROCEDURES | POLL PAD SETUP
❶LOCATE PRINTER
Open the transport case and remove printer,
adapter and power cord.
❷CONNECT TO POWER
ADAPTER
Connect the power cord to the power adapter.
NOTE: Ensure secure connection
❸CONNECT TO PRINTER
Plug the connector into the back of the printer.
NOTE: Ensure secure connection

8Minnesota | Poll Pad Guide
OPENING PROCEDURES | POLL PAD SETUP
❹PLUG PRINTER INTO OUTLET
Plug your printer into a wall outlet.
NOTE: Make sure your check-in table
is close to the wall outlet or you have
an extension cord available.
REMINDER: If you are using a power strip,
be sure it is turned on.
TURN PRINTER ON
The ON/OFF switch is located on the left side
of the printer. If you do not see a green power
light on the front panel, check the power cord
connections and make sure the outlet has
power.
❻STAND ARM
To attach the stand arm to the iPad shell,
pinch the buttons on the side of the arm
and place in circular opening. Release buttons
and rotate the arm until you hear a click.

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Minnesota | Poll Pad Guide
❾POWER ON POLL PAD
Press the power button on the top left edge
of the unit until you see the Apple icon,then
release. The iPad will power on, and the Poll Pad
application with launch automatically.
NOTE: Poll Pad will power on automatically
if connected to AC power.
❼CONNECT ARM TO BASE
Take arm and place into Poll Pad Base. Once
attached rotate iPad making sure the camera
is on top, oriented in a landscape position.
❽ATTACH PHOTO ID TRAY
Slide the ID tray to the iPad using the mounting
slide. Once attached, insert stylus
into the holding slot.Adjust the iPad to a
suitable angle.
OPENING PROCEDURES | POLL PAD SETUP

10 Minnesota | Poll Pad Guide
OPENING PROCEDURES | POLL PAD SETUP
❼HOME SCREEN CHECKLIST
• Name of Jurisdiction
• Election Name and Date
• Polling Place Location is Correct
(Most Important)
• Check-in Count = 0
• Battery Life is Close to Full (90% or greater)
❾CONNECT & TEST PRINT
A green printer icon on the Poll Pad means
you are connected to the printer.
Press the green printer icon and select ‘Print
Test Receipt’ and a sample receipt will print.
You are now ready to sign in and process voters.
❽CONFIRM CONNECTION
Look for blue light on the back of the printer
to confirm the wireless printing connection is
successful.

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Minnesota | Poll Pad Guide
OPENING PROCEDURES | POLL PAD ICONS
PRINTER ICONS & COLORS
Poll Pad is paired with the printer. A receipt will print out for
checked-in voters and those who are in the wrong precinct.
Poll Pad recognizes the printer and is currently in the process
of pairing with the device.
Poll Pad is not paired with the printer. Select the printer icon,
followed by Pair and Connect.
MULTI-PEER ICONS & COLORS
Poll Pad is currently connected and synchronizing with the
other precinct Poll Pads.
The number inside of the blue circle indicates the number of
precinct units the Poll Pad is connected to.
Poll Pad recognizes the presence of other precinct Poll Pads
but is not connected or synchronizing with these units.
The Poll Pad is currently disconnected and not synchronizing
with the other precinct Poll Pads. Contact your Election
Authority.
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CLOUD SYNC ICONS & COLORS
Poll Pad is currently connected and synchronizing with the
central election database.
Poll Pad is in the process of connecting to the central election
database.
Poll Pad is currently disconnected and not synchronizing with
the central election database. Contact your Election Authority.

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Minnesota | Poll Pad Guide
PROCESSING VOTERS | SEARCH BY MANUAL ENTRY
❶GET STARTED
Press GET STARTED to locate the voter by using
his or her first and last name.
❷ENTER VOTER'S NAME
Use the on-screen keyboard to enter the first
three (3) letters of the voters last and first name,
then press SEARCH.
❸SELECT VOTER'S RECORD
Records matching the search criteria display on
screen. Locate the voter's record and verify it does
not contain any exceptions, then select the voter
by touching his or her record.

14 Minnesota | Poll Pad Guide
PROCESSING VOTERS | SEARCH BY MANUAL ENTRY
❹VOTER CONFIRMATION
Screen displays voter's information.
Verify information, if all is correct press ACCEPT.
❻ PROCESSED VOTER
Ask the voter to sign the voter signature
certificate.
Good Job! You successfully processed the voter.
Follow polling place protocol to direct voter to next
polling station.
❺POLL WORKER CONFIRMATION
Poll worker confirmation screen will appear.
Poll worker to verify and confirm all information
is correct. If correct, press SUBMIT.

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Minnesota | Poll Pad Guide
PROCESSING VOTERS | REGISTRATION UPDATE
❶ENTER VOTER'S NAME
Use the on-screen keyboard to enter the first
three (3) letters of the voters last and first name,
then press SEARCH.
❷SELECT VOTER'S RECORD
Records matching the search criteria display on
screen. Locate the voter's record and verify it does
not contain any exceptions, then select the voter
by touching his or her record.
❸VOTER CONFIRMATION
If the voter has had a legal name change or
change of address, select Update Registration
at the bottom of the screen.

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PROCESSING VOTERS | REGISTRATION UPDATE
❹ENTER NAME AND DOB
The voter’s name and date of birth will populate.
If changes are needed, tap in the corresponding
field to update. Once you have finished updating
the information, press Next.
NOTE: * Indicates a required field. The required fields are also
bolded.
❺ADDRESS AUTO-POPULATES
If address changes are needed,press Clear
Fields to remove auto-populated address.
Enter the voter’s house number and begin typing
the voter’s street. Choose the matching street
from the drop down menu.
Then press Next.
❻VOTER IDENTIFICATION
Choose the form of ID provided by the voter from
the drop-down menu and enter the requested
information. Press Next.
NOTE: If you have already scanned the voter’s driver’s license,
the number will auto-fill in the box.

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Minnesota | Poll Pad Guide
❾ CONFIRM & INITIAL
Election Judge to confirm that all the information
is correct, then initial on the line and press Next.
❽PREVIOUS ADDRESS
If the voter has updates to their previous
registration, such as name or address change,
enter their previous information and press
CONTINUE.
NOTE: If there are no registration updates, SKIP these actions and
press CONTINUE.
PROCESSING VOTERS | REGISTRATION UPDATE
❼ VOTER'S IDENTIFICATION
& PROOF OF RESIDENCY
Select the voter identification type using the drop-
down menus. Press on the matching option
to select.Once you have made the correct
selections, press Next.
NOTE: If you have scanned an ID, the ID number will auto populate.
To complete a voucher form, see VOUCHER section.

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PROCESSING VOTERS | REGISTRATION UPDATE
VOTER SUCCESSFULLY ADDED
Once information has been confirmed, you will
receive a pop-up confirming you have added
the voter. Press Ok to finish processing the voter.
The election day registration form and voter
signature certificate will print on one slip.
The voter must sign in two places. The voter has
now been processed. Follow the polling place
protocol to direct the voter to the ballot judge.
NOTE: Wait for full Election Day registration certificate to print.
There will be a lag in print time,do not tear the certificate from the
printer until printing is compete.

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Minnesota | Poll Pad Guide
PROCESSING VOTERS | ADVANCED SEARCH
❶VOTER NOT FOUND
If a voter's record is not found using Manual Entry,
a pop-up will appear reading No Records Found.
Press OK to return to Voter Lookup screen.
❷ADVANCED SEARCH
Once back on the Voter Lookup Screen,
press the circle next to ADVANCED SEARCH.
NOTE: Clear Name Fields by Pressing X in First and Last Name
Boxes Before Searching
❸SEARCH BY:
Lookup voter by using DATE OF BIRTH DOB,
ADDRESS,LICENSE NUMBER,VOTER ID, etc.,
press DONE then SEARCH. If voter is found using
Advanced Search,follow same protocol as Manual
Entry to process voter.

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❷NO RECORD FOUND
If voter is not found, always look up the voter's
record using Advanced Search instructions.
❸ REGISTER VOTER
If voter is still not found select MENU in the top
left corner and select Register Voter.
PROCESSING VOTERS | VOTER NOT ON LIST
❶ENTER VOTER'S NAME
Use the on-screen keyboard to enter the first
three (3) letters of the voters last and first name,
then press SEARCH.