W y do I get different blood pressure measurements at ome
compared to t e ospital?
Blood pressure is different t roug out t e day due to weat er, emotions,
exercise etc.. as well as t e “w ite coat” effect t at occurs at ospitals, w ere
blood pressure is usually increased in clinical settings.
Is t e result t e same if measuring on t e rig t wrist?
It is fine for eit er wrist, owever t ere may be different results for different
people. We suggest t at you measure from t e same wrist every time.
W at you need to pay attention to w en you measure your blood
pressure at ome:
•C eck t at t e cuff is tied properly.
•C eck t at t e cuff isn't too tig t or too loose.
•If you are feeling anxious, take 2-3 deep breat s before beginning. If you
are still feeling anxious, relax yourself for 4-5 minutes before attempting to
measure.
Troubles ooting
T is section includes a list of error messages and frequently asked questions for
problems t at you may encounter wit your blood pressure monitor. If t e
product is not operating at you t ink it s ould, please c eck ere before
contacting t e Kogan.com customer support team.
Problem Symptom C eck Solution
No Power Display will not
lig t up.
Batteries are ex austed Replace wit new batteries.
Batteries inserted
incorrectly Insert t e batteries correctly.
Low
Batteries
Display is dim or
displays battery
icon wit “Lo”
Battery power is low Replace old batteries wit new fres
batteries.
Error
Message
E1 Cuff not secure Refasten t e cuff and remeasure.
E2 Cuff is too tig t Readjust t e cuff and remeasure.
E3 Cuff pressure excessive Relax, t en remeasure.
E10 or E11 Monitor detected motion Relax, t en remeasure.
E20 Cannot detect pulse Loosen clot ing on your wrist, t en
remeasure.
E21 Measurement failed Relax, t en remeasure.
EExx Calibration error
Retake t e measurement. If t e
problem persists, contact t e
Kogan.com customer support team.
If you ave any questions, please contact t e Kogan.com customer support team
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