Konica Minolta bizhub 160 User manual

SERVICE MANUAL
2005.042005.04
Ver. 1.0Ver. 1.0
2005.04 Ver.1.02005.04 Ver.1.0
© 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.© 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
FIELD SERVICE
FIELD SERVICE
Printed in JapanPrinted in Japan
DD4980PE1-1000DD4980PE1-1000
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SAFETY AND IMPORTANT WARNING ITEMS
S-16
5.1 Laser Safety Label
• A laser safety label is attached to the inside of the machine as shown below.
5.2 Laser Caution Label
• A laser caution label is attached to the outside of the machine as shown below.
4980D070AB
4980D061AA
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SERVICE MANUAL
2005.04
Ver. 1.0
FIELD SERVICE
Main Unit
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bizhub 160/160f bizhub 161/161f
GeneralMaintenanceAdjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Apr. 2005
i
CONTENTS
General
1. System configuration...............................................................................................1
2. Product specifications .............................................................................................2
2.1 bizhub 160 / bizhub 161 .......................................................................................2
2.1.1 Main Unit.......................................................................................................2
2.1.2 GDI Printer Function (bizhub 160 only).........................................................4
2.1.3 PCL Printer Function (bizhub 161 only)........................................................5
2.2 bizhub 160f / bizhub 161f .....................................................................................6
2.2.1 Main Unit.......................................................................................................6
2.2.2 GDI Printer Function (bizhub 160f only)........................................................8
2.2.3 PCL Printer Function (bizhub 161f only).......................................................9
2.2.4 FAX Function...............................................................................................10
Maintenance
3. Periodical check ....................................................................................................13
3.1 Maintenance Items .............................................................................................13
3.1.1 Parts to be Replaced by Users (CRU) ........................................................13
3.1.2 Periodical Parts Replacement (Every 50,000 Print)....................................13
3.2 Maintenance Parts..............................................................................................14
3.3 Concept of parts life............................................................................................14
3.4 Maintenance procedure (Periodical check parts) ...............................................15
3.4.1 Remove the Imaging Cartridge...................................................................15
3.4.2 Feed Roller..................................................................................................15
3.4.3 Replacement of the Image Transfer Roller..................................................16
3.5 Replacing the Unit ..............................................................................................17
3.5.1 Replacement of the Toner Cartridge...........................................................17
3.5.2 Replacement of the Drum Cartridge...........................................................18
3.5.3 Replacement of the Fusing Unit..................................................................19
4. Service tool ...........................................................................................................21
4.1 CE Tool List.........................................................................................................21
4.2 Copy materials....................................................................................................21
4.2.1 Maintenance Kit..........................................................................................21
5. Firmware upgrade.................................................................................................22
5.1 Preparations for Firmware rewriting....................................................................22
5.2 Firmware rewriting..............................................................................................22
5.2.1 Installing the Printer Driver/ TWAIN Driver Using Plug and Play ................22
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GeneralMaintenanceAdjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Apr. 2005
ii
5.2.2 Procedure for Upgrading the Firmware
(Engine firmware/ Copier firmware/ FAX firmware/ PCL firmware)............. 23
5.2.3 Procedure for Upgrading the FAX Firmware
(Upgrading Procedure Using Telephone Line from FAX Machine to
FAX Machine) ............................................................................................. 25
5.3 Remedy for a Failed Updating of the Firmware.................................................. 26
5.4 Remedy for a Failed Updating of the Firmware for PCL
(bizhub 161, bizhub 161f only) ........................................................................... 28
6. Other..................................................................................................................... 30
6.1 Disassembly/Adjustment prohibited items.......................................................... 30
6.2 Disassembly/Assembly list (Other parts)............................................................ 31
6.3 Disassembly/Assembly procedure ..................................................................... 32
6.3.1 Identification of Exterior Parts and Removal Procedures for Them............ 32
6.3.2 Removal of Circuit Boards and Other Electrical Components.................... 33
6.3.3 NIC Board (Option for bizhub 161/160f/161f) ............................................. 34
6.3.4 NCU Board (bizhub 160f/161f only)............................................................ 34
6.3.5 PCL Board (bizhub 161/161f only).............................................................. 35
6.3.6 Controller/Mechanical Control Board.......................................................... 35
6.3.7 Control Panel.............................................................................................. 36
6.3.8 Interface Board ........................................................................................... 37
6.3.9 Plate NIC Board (Option for bizhub 161/160f/161f).................................... 38
6.3.10 Power Unit .................................................................................................. 39
6.3.11 High Voltage Unit........................................................................................ 42
6.3.12 IR Unit......................................................................................................... 42
6.3.13 PH Unit ....................................................................................................... 43
6.3.14 Original Cover Set Sensor.......................................................................... 44
6.3.15 Upper Cover Assy. (Original Glass)............................................................ 44
6.3.16 Scanner Motor............................................................................................ 45
6.3.17 Scanner Assy.............................................................................................. 45
6.3.18 Belt.............................................................................................................. 46
6.3.19 Main Motor.................................................................................................. 46
6.3.20 Paper Empty Sensors................................................................................. 47
6.3.21 Paper Take-Up Solenoid............................................................................. 48
6.3.22 Paper Take-Up Clutch Gear........................................................................ 49
6.3.23 Torque Limiter............................................................................................. 50
6.4 Option Counter................................................................................................... 52
6.4.1 Removal of the Mechanical Counter
(Option for bizhub 160/161/160f/161f)........................................................ 52
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Appendix
Field Service Ver. 1.0 Apr. 2005
iii
Adjustment/Setting
7. How to use the adjustment section .......................................................................53
8. Status Mode..........................................................................................................54
8.1 Status Mode function tree...................................................................................54
8.2 Status Mode setting procedure...........................................................................55
8.2.1 Procedure ...................................................................................................55
8.2.2 Exiting procedure........................................................................................55
8.2.3 Changing the Status Mode functions..........................................................55
8.2.4 TOTAL PAGE...............................................................................................56
8.2.5 TX/ RX RESULT (bizhub 160f/161f only)....................................................56
8.2.6 PRINT REPORT (bizhub 161/160f/161f only).............................................57
9. Utility Mode (bizhub 160/bizhub 161)....................................................................64
9.1 Utility Mode function tree....................................................................................64
9.2 Utility Mode setting procedure............................................................................65
9.2.1 Procedure ...................................................................................................65
9.2.2 Exiting procedure........................................................................................65
9.2.3 Changing the settings for Utility Mode functions.........................................65
9.2.4 MACHINE SETTING...................................................................................66
9.2.5 PAPER SOURCE SETUP...........................................................................67
9.2.6 USER MANAGEMENT ...............................................................................68
9.2.7 COPY SETTING .........................................................................................68
9.2.8 NETWORK SETTING.................................................................................69
10. Utility Mode (bizhub 160f/bizhub 161f)..................................................................71
10.1 Utility Mode function tree....................................................................................71
10.2 Utility Mode setting procedure............................................................................74
10.2.1 Procedure ...................................................................................................74
10.2.2 Exiting procedure........................................................................................74
10.2.3 Changing the settings for Utility Mode Functions........................................74
10.2.4 MACHINE SETTING...................................................................................75
10.2.5 PAPER SOURCE SETUP...........................................................................77
10.2.6 USER MANAGEMENT ...............................................................................77
10.2.7 ADMIN. MANAGEMENT.............................................................................78
10.2.8 COPY SETTING .........................................................................................80
10.2.9 FAX REGISTRATION..................................................................................81
10.2.10 TX OPERATION..........................................................................................83
10.2.11 RX OPERATION .........................................................................................85
10.2.12 COMM. SETTING.......................................................................................91
10.2.13 REPORTING...............................................................................................92
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Appendix
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iv
10.2.14 INITIAL USER DATA................................................................................... 93
10.2.15 NETWORK SETTING................................................................................. 94
10.2.16 E-MAIL SETTING 1.................................................................................... 96
10.2.17 E-MAIL SETTING 2.................................................................................... 97
10.2.18 SCAN SETTING......................................................................................... 99
11. Adjustment item list............................................................................................. 100
12. Service Mode (bizhub 160/bizhub 161) .............................................................. 101
12.1 Service Mode function tree............................................................................... 101
12.2 Service Mode setting procedure....................................................................... 103
12.2.1 Procedure................................................................................................. 103
12.2.2 Exiting procedure...................................................................................... 103
12.2.3 Changing the settings for Service Mode functions ................................... 103
12.3 Service Mode functions.................................................................................... 104
12.3.1 SERVICE’S CHOICE................................................................................ 104
12.3.2 ADJUST.................................................................................................... 107
12.3.3 COUNTER................................................................................................ 115
12.3.4 DISPLAY................................................................................................... 117
12.3.5 FUNCTION............................................................................................... 118
12.3.6 FIXED ZOOM CHANGE........................................................................... 120
12.3.7 FACTORY TEST....................................................................................... 120
12.3.8 CLEAR DATA............................................................................................ 121
13. Service Mode (bizhub 160f/bizhub 161f) ............................................................ 122
13.1 Service Mode function tree............................................................................... 122
13.2 Service Mode setting procedure....................................................................... 125
13.2.1 Procedure................................................................................................. 125
13.2.2 Exiting procedure...................................................................................... 125
13.2.3 Changing the settings for Service Mode functions ................................... 125
13.3 Service Mode functions.................................................................................... 126
13.3.1 SERVICE’S CHOICE................................................................................ 126
13.3.2 ADJUST.................................................................................................... 134
13.3.3 COUNTER................................................................................................ 142
13.3.4 DISPLAY................................................................................................... 144
13.3.5 FUNCTION............................................................................................... 145
13.3.6 Soft Switch Function................................................................................. 147
13.3.7 REPORT................................................................................................... 148
13.3.8 T.30 PROTOCOL LIST.............................................................................. 152
13.3.9 ADMIN. REGISTRATION (Administrator number registration)................. 153
13.3.10 FIXED ZOOM CHANGE........................................................................... 154
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GeneralMaintenanceAdjustment / Setting
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Appendix
Field Service Ver. 1.0 Apr. 2005
v
13.3.11 FACTORY TEST .......................................................................................154
13.3.12 CLEAR DATA ............................................................................................154
14. Board Switch.......................................................................................................160
14.1 Names of control panel parts and their functions.............................................160
14.1.1 bizhub 160/ bizhub 161.............................................................................160
14.1.2 bizhub 160f/ bizhub 161f...........................................................................161
14.2 Circuit Board Locations.....................................................................................163
14.2.1 bizhub 160 ................................................................................................163
14.2.2 bizhub 161 ................................................................................................164
14.2.3 bizhub 160f ...............................................................................................164
14.2.4 bizhub 161f ...............................................................................................165
14.3 Functions of switches and parts on PWBs .......................................................165
14.3.1 PWB-P (Controller/Mechanical Control Board).........................................165
14.3.2 PWB-IF (Interface Board)..........................................................................166
14.3.3 NCU (Network Control Unit Board)...........................................................166
14.3.4 PCL (PCL Controller Board) .....................................................................166
14.3.5 NC-501: PWB- NIC (Network Interface Card Board)................................167
14.3.6 NC-501: NIC-IF (Plate NIC Board)............................................................167
14.4 Adjustment of jumper switches on NCU board.................................................168
15. Security Mode.....................................................................................................169
15.1 Security Mode function tree..............................................................................169
15.2 Security Mode setting procedure......................................................................169
15.2.1 Procedure .................................................................................................169
15.2.2 Exiting Procedure......................................................................................169
15.3 Security Mode functions ...................................................................................169
15.3.1 MACHINE COUNTER...............................................................................169
16. Soft Switch Set (bizhub 160f/bizhub 161f only)...................................................170
16.1 Description........................................................................................................170
16.2 Default setting...................................................................................................171
16.2.1 Country for each Marketing area ..............................................................171
16.3 Default soft switch setting for each market area 1............................................172
16.4 Default soft switch setting for each market area 2............................................174
16.5 Default soft switch setting for each market area 3............................................176
16.6 Default soft switch setting for each market area 4............................................178
16.7 Soft switch list...................................................................................................179
16.8 Soft switch definition.........................................................................................183
16.8.1 SOFT SWITCH: #01 .................................................................................183
16.8.2 SOFT SWITCH: #02 .................................................................................184
16.8.3 SOFT SWITCH: #03 .................................................................................185
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Appendix
Field Service Ver. 1.0 Apr. 2005
vi
16.8.4 SOFT SWITCH: #04................................................................................. 186
16.8.5 SOFT SWITCH: #05................................................................................. 187
16.8.6 SOFT SWITCH: #06................................................................................. 188
16.8.7 SOFT SWITCH: #07................................................................................. 188
16.8.8 SOFT SWITCH: #08................................................................................. 189
16.8.9 SOFT SWITCH: #09................................................................................. 190
16.8.10 SOFT SWITCH: #10................................................................................. 191
16.8.11 SOFT SWITCH: #11................................................................................. 192
16.8.12 SOFT SWITCH: #12................................................................................. 192
16.8.13 SOFT SWITCH: #13................................................................................. 193
16.8.14 SOFT SWITCH: #14................................................................................. 194
16.8.15 SOFT SWITCH: #15................................................................................. 194
16.8.16 SOFT SWITCH: #16................................................................................. 195
16.8.17 SOFT SWITCH: #17................................................................................. 195
16.8.18 SOFT SWITCH: #18................................................................................. 196
16.8.19 SOFT SWITCH: #19................................................................................. 197
16.8.20 SOFT SWITCH: #20................................................................................. 198
16.8.21 SOFT SWITCH: #21................................................................................. 199
16.8.22 SOFT SWITCH: #22................................................................................. 200
16.8.23 SOFT SWITCH: #23................................................................................. 200
16.8.24 SOFT SWITCH: #24................................................................................. 201
16.8.25 SOFT SWITCH: #25................................................................................. 201
16.8.26 SOFT SWITCH: #26................................................................................. 202
16.8.27 SOFT SWITCH: #27................................................................................. 203
16.8.28 SOFT SWITCH: #28................................................................................. 204
16.8.29 SOFT SWITCH: #29................................................................................. 205
16.8.30 SOFT SWITCH: #30................................................................................. 206
16.8.31 SOFT SWITCH: #31................................................................................. 207
16.8.32 SOFT SWITCH: #32................................................................................. 207
16.8.33 SOFT SWITCH: #33................................................................................. 208
16.8.34 SOFT SWITCH: #34................................................................................. 208
16.8.35 SOFT SWITCH: #35................................................................................. 209
16.8.36 SOFT SWITCH: #36................................................................................. 210
16.8.37 SOFT SWITCH: #37................................................................................. 211
16.8.38 SOFT SWITCH: #38................................................................................. 212
16.8.39 SOFT SWITCH: #39................................................................................. 212
16.8.40 SOFT SWITCH: #40................................................................................. 213
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GeneralMaintenanceAdjustment / Setting
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Appendix
Field Service Ver. 1.0 Apr. 2005
vii
16.8.41 SOFT SWITCH: #41 .................................................................................214
16.8.42 SOFT SWITCH: #42 .................................................................................215
16.8.43 SOFT SWITCH: #43 .................................................................................215
16.8.44 SOFT SWITCH: #44 .................................................................................215
16.8.45 SOFT SWITCH: #45 .................................................................................216
16.8.46 SOFT SWITCH: #46 .................................................................................216
16.8.47 SOFT SWITCH: #47 .................................................................................217
16.8.48 SOFT SWITCH: #48 .................................................................................217
16.8.49 SOFT SWITCH: #49 .................................................................................218
16.8.50 SOFT SWITCH: #50 .................................................................................218
16.8.51 SOFT SWITCH: #51 .................................................................................219
16.8.52 SOFT SWITCH: #52 .................................................................................219
16.8.53 SOFT SWITCH: #53 .................................................................................220
16.8.54 SOFT SWITCH: #54 .................................................................................220
16.8.55 SOFT SWITCH: #55 .................................................................................221
16.8.56 SOFT SWITCH: #56 .................................................................................221
16.8.57 SOFT SWITCH: #57 .................................................................................221
16.8.58 SOFT SWITCH: #58 .................................................................................222
16.8.59 SOFT SWITCH: #59 Part 1.......................................................................223
16.8.60 SOFT SWITCH: #59 Part 2.......................................................................224
16.8.61 SOFT SWITCH: #59 Part 3.......................................................................225
16.8.62 SOFT SWITCH: #60 .................................................................................226
16.8.63 SOFT SWITCH: #61 .................................................................................226
16.8.64 SOFT SWITCH: #62 .................................................................................227
16.8.65 SOFT SWITCH: #63 .................................................................................227
16.8.66 SOFT SWITCH: #64 .................................................................................228
17. Fax Protocols ......................................................................................................229
17.1 G3 ECM (G3 Error Correction Mode)...............................................................229
17.2 Line control.......................................................................................................230
17.2.1 Procedure of G3 mode communication.....................................................230
17.3 Table of reference code ....................................................................................231
17.4 How to analyze the T30 protocol monitor.........................................................232
Troubleshooting
18. Introduction .........................................................................................................239
18.1 Overall Control Configuration ...........................................................................239
19. Jam display .........................................................................................................240
19.1 Misfeed Displays...............................................................................................240
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19.1.1 Misfeed Display Resetting Procedure....................................................... 240
19.2 Sensor layout.................................................................................................... 241
19.3 Solution ............................................................................................................ 242
19.3.1 Initial Check Items .................................................................................... 242
19.3.2 Paper Take-Up/Transport Misfeed ............................................................ 243
19.3.3 Fusing/Exit Misfeed................................................................................... 244
20. Malfunction code................................................................................................. 245
20.1 Trouble code..................................................................................................... 245
20.1.1 Trouble code list........................................................................................ 245
20.2 Solution ............................................................................................................ 247
20.2.1 C0045: Fuser Fan Motor Error.................................................................. 247
20.2.2 C0210: H.V. Abnormal.............................................................................. 247
20.2.3 C0500: Fuser Warm Up Error................................................................... 248
20.2.4 C0510: Fuser Temperature Low ............................................................... 249
20.2.5 C0520: Fuser Overheat............................................................................ 250
20.2.6 C0650: Scanner Home Sensor Error........................................................ 250
20.2.7 C1200: ASIC Memory Abnormal.............................................................. 251
20.2.8 C1300: Polygon Mirror Motor Error........................................................... 251
20.2.9 C133B: Communication with Option Error................................................ 252
20.2.10 C133C: Modem Error................................................................................ 252
20.2.11 C133D: ROM Checksum Error ................................................................. 253
20.2.12 C13F0: Laser Error................................................................................... 253
20.2.13 C1468: Parameter Chip Error................................................................... 254
20.2.14 C14A3: IR Lamp Malfunction.................................................................... 254
21. Power supply trouble........................................................................................... 255
21.1 Power is not turned ON. ................................................................................... 255
22. Image quality problem......................................................................................... 256
22.1 Troubleshooting Image Quality Problems......................................................... 256
22.2 How to Identify Problematic Part...................................................................... 256
22.2.1 Initial Check Items .................................................................................... 256
22.3 Troubleshooting for Specific Image Quality Problems...................................... 257
22.4 Solution ............................................................................................................ 258
22.4.1 Image Reading System: Blank or Black Prints......................................... 258
22.4.2 Image Reading System: Low Image Density............................................ 258
22.4.3 Image Reading System: Foggy Background or Rough Image.................. 259
22.4.4 Image Reading System: Black Streaks or Bands..................................... 260
22.4.5 Image Reading System: Black Spots ....................................................... 261
22.4.6 Image Reading System: Blank Streaks or Bands..................................... 262
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GeneralMaintenanceAdjustment / Setting
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Appendix
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ix
22.4.7 Image Reading System: Uneven Image ...................................................263
22.4.8 Printer System: Blank or Black Prints.......................................................264
22.4.9 Printer System: Blank Spots.....................................................................265
22.4.10 Printer System: Smears on Back..............................................................265
22.4.11 Printer System: Low Image Density..........................................................266
22.4.12 Printer System: Foggy Background...........................................................267
22.4.13 Printer System: Blank Streaks or Bands...................................................267
22.4.14 Printer System: Black Streaks or Bands...................................................268
22.4.15 Printer System: Offset Image....................................................................268
22.4.16 Printer System: Uneven Image .................................................................269
23. FAX error (bizhub 160f/bizhub 161f only)............................................................270
23.1 Communication Error........................................................................................270
23.1.1 Outline.......................................................................................................270
23.1.2 Error occurring during transmission..........................................................270
23.1.3 Error occurring during reception ...............................................................270
23.2 Error Code........................................................................................................271
23.2.1 Reception..................................................................................................271
23.2.2 Transmission.............................................................................................273
Appendix
24. Parts layout drawing............................................................................................277
24.1 Main Unit...........................................................................................................277
24.2 DF-501 (Option)................................................................................................278
24.3 PF-501 (Option)................................................................................................279
25. Connector layout drawing....................................................................................280
25.1 Main Unit...........................................................................................................280
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SERVICE MANUAL
2005.04
Ver. 1.0
FIELD SERVICE
DF-501
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SERVICE MANUAL
2005.04
Ver. 1.0
FIELD SERVICE
PF-501
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SERVICE MANUAL
2005.04
Ver. 1.0
FIELD SERVICE
NC-501/SU-502
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SERVICE MANUAL
2005.04
Ver. 1.0
THEORY OF OPERATION
Main Unit
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PARTS GUIDE MANUAL
AUGUST 2006
bizhub 160/bizhub 160f/
bizhub 161/bizhub 161f
4980561
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bizhub 160/bizhub 160f/bizhub 161/bizhub 161f
SYSTEM OUTLINE
For
USA: OPTION
EXCEPT FOR USA: STANDARD
bizhub 160
bizhub 161
Standard for bizhub 160f
bizhub 161f
Option for bizhub 160
bizhub 161
3
2
1
4
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bizhub 160/bizhub 160f/bizhub 161/bizhub 161f
DIAGRAMS OF MAIN PARTS SECTION
1
8
3
2
6
5
4
9
7
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KONICAMINOLTA Bizhub 160 160f 161 161f sm_05.pdf
KONICAMINOLTA Bizhub 160 160f 161 161f sm_05.pdf
KONICAMINOLTA Bizhub 160 160f 161 161f sm_05.pdf
KONICAMINOLTA Bizhub 160 160f 161 161f sm_05.pdf
KONICAMINOLTA Bizhub 160 160f 161 161f sm_05.pdf
KONICAMINOLTA Bizhub 160 160f 161 161f sm_05.pdf
KONICAMINOLTA Bizhub 160 160f 161 161f sm_05.pdf
KONICAMINOLTA Bizhub 160 160f 161 161f sm_05.pdf
KONICAMINOLTA Bizhub 160 160f 161 161f sm_05.pdf