Kontron RMX-KB104 User manual

www.kontron.com
RMX-KB104 Keyboard Drawer Series
User’s Guide
Manual PN: 931-0025-O1C
September 2004

Customer Service
Mailing Address: Kontron - United States
6260 Sequence Drive
San Diego, CA 92121 USA
Tel: [phone]
Fax: [phone]
Technical Support: U.S. and Canadian Customers - 24 hours a day
Tel: [phone], option 1
Fax: [phone]
International Customers - 9am to 4pm local time
Tel: [phone]
Fax: [phone]
Visit our site at: www.kontron.com
© 2004 Kontron, an International Corporation. All rights reserved.
The information in this user’s guide is provided for reference only. Kontron does not assume
any liability arising out of the application or use of the information or products described
herein. This user’s guide may contain or reference information and products protected by
copyrights or patents and does not convey any license under the patent rights of Kontron, nor
the rights of others.
Kontron is a registered trademark of Kontron. All trademarks, registered trademarks, and
trade names used in this user’s guide are the property of their respective owners. All rights
reserved. Printed in the United States of America and Canada. This user’s guide contains
information proprietary to Kontron. Customers may reprint and use this user’s guide in other
publications. Customers may alter this user’s guide and publish it only after they remove the
Kontron name, cover, and logo.
Kontron reserves the right to make changes without notice in product or component design as
warranted by evolution in user needs or progress in engineering or manufacturing technology.
Changes which affect the operation of the unit will be documented in the next revision of this
user’s guide.

iiiRMX-KB104 User’s Guide
³Contents
Safety Instructions
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
When Working Inside a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Preventing Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Preface
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Customer Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Advisory Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Regulatory Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Guarantee and Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Return Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Chapter 1
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
What’s Inside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Keyboard Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Data Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Data Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Data Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Keyboard Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Automatic Repeat Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Reset Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Keyboard Self-diagnostic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Keyboard Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Operating Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Storage Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Drawer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Drawer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Connector Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

iv RMX-KB104 User’s Guide
Chapter 2
Installation
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Connecting the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

³Safety Instructions
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
When Working Inside a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Preventing Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

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vii
RMX-KB104 User’s Guide
Safety Instructions
Before You Begin
³Before You Begin
Before handling the RMX-KB104 , read the instructions and safety guidelines on the following
pages to prevent damage to the product and to ensure your own personal safety. Refer to the
“Advisories” section in the Preface for advisory conventions used in this user’s guide, including
the distinction between Warnings, Cautions, Important Notes, and Notes.
Always use caution when handling/operating the computer. Only qualified,
experienced, authorized electronics service personnel should access the interior
of the computer. The power supplies produce high voltages and energy hazards,
which can cause bodily harm.
Use extreme caution when installing or removing components. Refer to the
installation instructions in this user’s guide for precautions and procedures. If you
have any questions, please contact Kontron Post-Sales Technical Support.
WARNING
High voltages are present inside the chassis when the unit’s power
cord is plugged into an electrical outlet. Turn off system power, turn
off the power supply, and then disconnect the power cord from its
source before removing the chassis cover. Turning off the system
power switch does not remove power to components.

viii RMX-KB104 User’s Guide
³When Working Inside a Computer
Before taking covers off a computer, perform the following steps:
1) Turn off the computer and any peripherals.
2) Disconnect the computer and peripherals from their power sources or subsystems to
prevent electric shock or system board damage. This does not apply when hot swapping
parts.
3) Follow the guidelines provided in “Preventing Electrostatic Discharge” on the following
page.
4) Disconnect any telephone or telecommunications lines from the computer.
In addition, take note of these safety guidelines when appropriate:
To help avoid possible damage to system boards, wait five seconds after turning
off the computer before removing a component, removing a system board, or
disconnecting a peripheral device from the computer.
When you disconnect a cable, pull on its connector or on its strain-relief loop, not
on the cable itself. Some cables have a connector with locking tabs. If you are
disconnecting this type of cable, press in on the locking tabs before disconnecting
the cable. As you pull connectors apart, keep them evenly aligned to avoid
bending any connector pins. Also, before connecting a cable, make sure both
connectors are correctly oriented and aligned.
CAUTION
Do not attempt to service the system yourself except as explained in
this user’s guide. Follow installation and troubleshooting
instructions closely.

ix
RMX-KB104 User’s Guide
Safety Instructions
Preventing Electrostatic Discharge
³Preventing Electrostatic Discharge
Static electricity can harm system boards. Perform service at an ESD workstation and follow
proper ESD procedure to reduce the risk of damage to components. Kontron strongly encourages
you to follow proper ESD procedure, which can include wrist straps and smocks, when servicing
equipment.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
When unpacking a static-sensitive component from its shipping carton, do not
remove the component’s antistatic packing material until you are ready to install
the component in a computer. Just before unwrapping the antistatic packaging,
be sure you are at an ESD workstation or grounded. This will discharge any static
electricity that may have built up in your body.
When transporting a sensitive component, first place it in an antistatic container
or packaging.
Handle all sensitive components at an ESD workstation. If possible, use antistatic
floor pads and workbench pads.
Handle components and boards with care. Don’t touch the components or contacts
on a board. Hold a board by its edges or by its metal mounting bracket.
Do not handle or store system boards near strong electrostatic, electromagnetic,
magnetic, or radioactive fields.

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³Preface
Contents
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Customer Comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Advisory Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Regulatory Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Guarantee and Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Return Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Limitation of Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

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xiii
RMX-KB104 User’s Guide How to Use This Guide
Preface
³How to Use This Guide
This guide is designed to be used as step-by-step instructions for installation, and as a reference
for operation, troubleshooting, and upgrades.
The following is a summary of the chapter contents:
Chapter 1, Introduction, describes the drawer design and provides drawer and
keyboard specifications.
Chapter 2, Installation, provides drawer mounting and keyboard installation
instructions.
Note: Additional technical information, BIOS updates, and drivers are available on
our web site, www.kontron.com, under Technical Support.

xiv RMX-KB104 User’s Guide
³Customer Comments
If you have any difficulties using this user’s guide, discover an error, or just want to provide some
feedback, please send us a message using the online form under “Contact Us” on our web site
(www.kontron.com) under “Technical Support.” Detail any errors you find. We will correct the
errors or problems as soon as possible and post the revised user’s guide in our online Support
Library. Thank you.
Note: You may also use the online form on our web site to submit comments or
concerns about our products, or request technical support.

xv
RMX-KB104 User’s Guide Advisory Conventions
Preface
³Advisory Conventions
Four types of advisories are used throughout the user guides to provide helpful information or to
alert you to the potential for hardware damage or personal injury. They are Notes, Cautions, and
Warnings. The following is an example of each type of advisory. Use caution when servicing
electrical components.
.
Disclaimer: We have tried to identify all situations that may pose a warning or caution condition
in this user’s guide. However, Kontron does not claim to have covered all situations that might
require the use of a Caution or Warning.
Note: A note is used to make helpful information stand out.
Important: An important note indicates information that is important for you to
know.
CAUTION
A CAUTION indicates potential damage to hardware and tells you how
to avoid the problem.
WARNING
A WARNING indicates the potential for bodily harm and tells you how
to avoid the problem.

xvi RMX-KB104 User’s Guide
³Unpacking
When unpacking, follow these steps:
1) After opening the box, save it and the packing material for possible future shipment.
2) Remove all items from the box. If any items listed on the purchase order are missing,
notify Kontron customer service immediately.
3) Inspect the product for damage. If there is damage, notify Kontron customer service
immediately. Refer to “Guarantee and Warranty Policy” for the return procedure.

xvii
RMX-KB104 User’s Guide Regulatory Compliance Statements
Preface
³Regulatory Compliance Statements
This section provides the FCC compliance statement for Class A devices and describes how to keep
the system CE compliant.
³FCC Compliance Statement for Class A Devices
The product(s) described in this user’s guide has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the user’s guide, may cause harmful
interference to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which case the user will be
required to correct the interference (take adequate measures) at their own expense.
Changes or modifications not expressly approved by Kontron could void the user's authority to
operate the equipment.
³CE Certification
The product(s) described in this user’s guide complies with all applicable European
Union (CE) directives if it has a CE marking. The CE declaration of conformity is
provided on the last page of this user’s guide. For computer systems to remain CE
compliant, only CE-compliant parts may be used. Maintaining CE compliance also requires proper
cable and cabling techniques. Although Kontron offers accessories, the customer must ensure
that these products are installed with proper shielding to maintain CE compliance. Kontron does
not offer engineering services for designing cabling systems. In addition, Kontron will not retest
or recertify systems or components that have been reconfigured by customers.
Note: The assembler of a personal computer system may be required to test the
system and/or make necessary modifications if a system is found to cause harmful
interference or to be noncompliant with the appropriate standards for its intended
use.

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xix
RMX-KB104 User’s Guide Guarantee and Warranty Policy
Preface
³Guarantee and Warranty Policy
³Guarantee
A thirty day money-back guarantee is provided on all standard products sold. Special order
products are covered by our Limited Warranty, however they may not be returned for refund or
credit. EPROMs, RAM, Flash EPROMs or other forms of solid electronic media are not returnable for
credit - but for replacement only. An extended warranty is available. Consult the factory.
³Refunds
In order to receive a refund on a product for the purchase price, the product must not have been
damaged by the customer or by the common carrier chosen by the customer to return the goods
and the product must be returned complete (meaning all user’s guides, software, cables, etc.)
within 30 days of receipt and in an as-new and resalable condition. The “Return Procedure” must
be followed to assure a prompt refund.
³Restocking Charges
Product returned after 30 days, and before 60 days, of the purchase will be subject to a minimum
20% restocking charge and charges for any damaged or missing parts. Products not returned
within 60 days of purchase, or products which are not in an as-new and resalable condition, are
not eligible for a credit return and will be returned to the customer.
³Limited Warranty
Effective April 1, 1998, all products carry a 2-year limited warranty. Within 2 years of purchase,
Kontron will repair or replace, at our option, any defective product. Kontron will service the
warranty for all standard catalog products for the first two years from the date of shipment.
Please note: The 2-year warranty may not apply to special promotion items. Please consult the
factory for warranty verification.

xx RMX-KB104 User’s Guide
The limited warranty is void if the product has been subjected to alteration, neglect, misuse, or
abuse; if any repairs have been attempted by anyone other than Kontron or its authorized agent;
or if the failure is caused by accident, acts of God, or other causes beyond the control of Kontron
or the manufacturer. Neglect, misuse, and abuse shall include any installation, operation, or
maintenance of the product other than in accordance with the user’s guide.
No agent, dealer, distributor, service company, or other party is authorized to change, modify, or
extend the terms of this Limited Warranty in any manner whatsoever. Kontron reserves the right
to make changes or improvements in any product without incurring any obligation to similarly
alter products previously purchased.
³Return Procedure
For any Guarantee or Limited Warranty return, please contact Kontron Customer Service at 800-
480-0044 or 858-677-0877 and obtain a Call Number. All product(s) returned to Kontron for
service or credit must be accompanied by a Call Number. Freight on all returned items must be
prepaid by the customer who is responsible for any loss or damage caused by common carrier in
transit. Returns for Warranty must include a Failure Report for each unit, by serial number(s), as
well as a copy of the original invoice showing the date of purchase.
To reduce risk of damage, returns of product must be in an Kontron shipping container. If the
original container has been lost or damaged, new shipping containers may be obtained from
Kontron Customer Service at a nominal cost.
Kontron owns all parts removed from repaired products. Kontron uses new and reconditioned
parts made by various manufacturers in performing warranty repairs and building replacement
products. If Kontron repairs or replaces a product, its warranty term is not extended.
Kontron will normally return your replacement or repaired items via ground. Overnight delivery
or delivery via other carriers is available at an additional charge.
Shipments not in compliance with this Guarantee and Limited Warranty Return Policy will not be
accepted by Kontron.