Krown Portaview 20 jr. User manual

PORTAVIEW 20 JR

TTY/TDD | K-PV20JR

Made in the U.S.A.

Innovation & Design for Accessibility, Diversity & Inclusion for All

FEATURES

•1-year Manufacturer’s Warranty

•4 – Row Keyboard

•32K Character Memory

•Rugged Injection-Molded Case

•Acoustic cups to fit round and square handset

•Pre-recorded greeting messages

•GA – SK combination keys for easy typing

•Heavy duty rechargeable battery

THINGS TO KNOW

•Krown Manufacturing Inc.’s reputation for providing

technologically advanced and quality

Telecommunication Devices for the Deaf (TDD) at

an affordable price is reflected in the Portaview 20

JR. It utilizes the same degree of engineering as

other TDD’s and will provide years of reliability and

performance. Feature for feature, the PV20JR is an

excellent value when compared with other TDD’s

available today.

•Portable, lightweight, and dependable…Krown’s

PV20JR delivers superior communications for all your

telephone calls.

•The Krown PV20JR has a built-in microphone and

speaker allowing the use of all phone types;

cordless, corded, flat, square, round. The Krown

PV20JR does not require a direct phone line

connection.

TABLE OF CONTENTS

I. GETTING STARTED 2...........................................

II. HOW TO MAKE A TDD CALL 3..........................

III. HOW TO ANSWER A TDD CALL 4......................

IV. USE AND CARE OF

RECHARGEABLE BATTERIES 5............................

V. SERVICE INFORMATION 7..................................

VI. REPAIRS 8............................................................

VII. WARRANTY 8......................................................

VIII.SPECIFICATIONS 8..............................................

IX. TDD TYPING ABBREVIATIONS 9.........................

X. SAFETY INSTRUCTIONS 11....................................

1

I. GETTING STARTED

Your new PortaView 20 Junior (PV20JR) is created by

industry pioneer, Krown Manufacturing. The unit is

compact, lightweight, and portable. Here are a few

quick and easy steps to setup your PV20JR for use:

FIG 1

Set your PV20JR near your

telephone and near an

electrical outlet.

FIG 2

Plug the adapter cord into

the jack in the back of the

PV20JR.

FIG 3

Plug the adaptor/charger

into an electrical outlet.

FIG 4

Turn on the PV20JR by

pushing the ON/OFF switch

at the right of the display.

2

Let the PV20 charge by leaving the AC adapter plugged in for

24 hours prior to use. After charging you may choose to use

either the AC adapter or battery to power the unit. A fully

charged battery will provide approximately 8 hours of use. If you

plan on taking the PV20 with you when traveling, be sure to

charge the battery the night before.!You may keep the

adapter plugged in when using the unit to ensure a fully

charged battery for use in case of a power outage.

To make a call during a power outage simply turn the unit on by

pushing the ON/OFF switch at the right of the display, (FIG. 4)

and follow the instructions in section II with a regular telephone.

CAUTION! The adapter/charger is NOT interchangeable. You

MUST use the adapter that comes with your unit.

II. HOW TO MAKE A TDD CALL

1. Turn on your PortaView (PV20JR). (See FIG.4)

2. Put the telephone handset into the rubber acoustic

cups. The telephone cord must be on the left. (See

FIG.1)

3. Watch the signal light to make sure it glows red

steadily. A steady red glow indicates a dial tone. If

the signal light blinks, press your phone receiver

button to hang up for a few seconds; then release

and watch for a steady red light.

4. Dial the number you want to call. The signal light

lets you know what is happening on the phone line.

If it blinks slowly, the phone is ringing. If it blinks fast,

the line is busy.

5. Wait for the other person to answer you and type

GA (Go Ahead) which is your signal to start typing.

If the signal light flickers, it may be a hearing person

answering by voice. Press the space bar to let the

person know it is a TDD call.

3

6. After you respond, type GA to show it is the other

persons turn to type a response.

7. Continue typing back and forth with the other

party remembering to use GA at the end of each

statement.

8. When the conversation is finished, type GA TO

9. SK (Go Ahead if you have more to say; I’m

finished).

10. When both parties type SK (Stop Keying, the

conversation is finished. You can hang up the

telephone and turn off your PV20JR.

III. HOW TO ANSWER A TDD CALL

1. When the telephone rings, turn on the PV20JR and

place the telephone handset onto the rubber

acoustic cups. (See FIG.1)

2. Type your greeting followed by GA to signal the

other person to begin typing.

3. Continue typing back and forth remembering to

use GA at the end of each statement.

4. When you are finished, type GA TO SK.

5. When both parties type SK, the conversation is

finished. You can hang up the telephone and turn

off your PV20JR.

NOTE TO HEARING PEOPLE

You can recognize an incoming TDD call in two ways:

The caller will press the space bar and

you will hear electronic beeps.

OR

There will be a silence on the other end assume this could be a

TDD call and follow the steps given above.

4

IV. USE AND CARE OF RECHARGEABLE

BATTERIES

The PortaView comes with a rechargeable battery pack as a

standard feature. The battery can supply up to 8 hours of power

when the PortaView is not plugged into an electrical outlet.

To USE the battery:

1. Disconnect the adapter/charger from the PV20JR.

2. Use the PV20JR as usual.

To RECHARGE the battery:

1. The POWER Light will blink when the battery is

weak.

2. Turn off the PV20JR.

3. Connect the adapter/charger to the PV20JR.

4. Plug the adapter/charger into an electric outlet.

5. Leave the PV20JR plugged in and turned off for 12

to 15 hours.

THE PV20JR battery begins recharging when the power adapter

is plugged in.

To REPLACE the battery:

1. Turn the PV20JR upside

down and place in

your lap.

2. Find the battery door.

3. Press the door latch

marked “PRESS” with

your thumb.

5

IMPORTANT NOTE:

It is important to “exercise” the battery regularly to prolong the

overall life of the battery. From time to time (once per month),

allow the battery to run down until the power light flashes.

Recharge using the procedure given in previous section.

4. Slide the door out.

5. With a firm grip on the white

connector, carefully

separate the two halves of

the connector, gently

wiggle and pull at the

connector unit it

disconnects.

6. Turn the white male plug

connected to the board with

the tab on top. Align the

white female plug with the

tab on top to the male

plug. Slide them in together.

7. Place the battery back in

the compartment.

8. Snap the door back in

place.

6

V. SERVICE INFORMATION

Helpful Hints:

•Be sure to turn off your PV20JR when not in use.

•Avoid exposing your unit to extreme hot or

cold temperatures.

•Avoid dropping the unit, as it is a delicate

electronic instrument.

•If you have trouble sending or receiving messages,

make sure your phone cord is to the left on the unit

(acoustic mode).

•When traveling by air, carry your PV20JR on as hand

luggage. At the security station, do not allow the

unit to be x-rayed. Ask for a hand inspection instead.

DO NOT check in the unit as baggage.

•Be careful not to spill liquids onto the PV20JR. Also

protect it from dust and dirt.

•Exercise the battery often to ensure years of service.

•If the telephone being used in conjunction with the

PV20JR has a volume control, ensure it is turned ¾of

the way up.

What to do if...

•The PV20JR will not send or receive:

A. Check to make sure the phone cord is to the

left side of the unit (acoustic mode).

B. If the battery is weak, begin using your

adapter/charger

•The battery runs down very quickly:

A. Exercise the battery often by allowing it to run

down completely. Then recharge it overnight.

•The unit receives only numbers and figures:

A. Press your “X” key several times to change to

letters mode, then proceed

7

VI. REPAIRS

If your PV20JR needs repair, pack it in the original

shipping box along with the adapter and charger.

PLEASE enclose a note describing the problem you

are having.

You may send the unit to the authorized repair center at:

KROWN MANUFACTURING INC.

ATTN: Repair Dept

3408 INDALE ROAD

FORT WORTH, TX 76116

VII. WARRANTY

Your Portaview 20 Junior is covered for (1) full year

from the date of purchase against all defects in

materials and/or workmanship. Please fill out and

send in the warranty cards as soon as possible.

Extended warranty information is included with

your unit.

VIII. SPECIFICATIONS

Keyboard

•44 Keys, 4-row keyboard (PV20)

Display

•20 Character

•Vacuum florescent or LED

•5.5 mm character height

8

Communications

•Baudot code, 45.5 Baud

•1 start bit, 5 data bits, 1.5 stop bits

•Acoustically coupled to round and square handsets

Power

•AC charger: input 100 - 240VAC, output 9VDC at 1A, (neg.

centered)

•Heavy duty battery: 6VDC, 1800 mAH

•UL Listed

Physical Dimensions

•Weight: 2.7 lbs. (1.36 kg) with batteries

•Size: W 10” (25.4 cm), L 10” (25.4 cm), H 2.5” (6.5 cm)

IX. TDD TYPING ABBREVIATIONS

TDD users often abbreviate commonly used words or

expressions to save time Here are some common

abbreviations used in TDD communication.

GA

Go Ahead (your signal to begin typing)

SK

Stop Keying (sign off)

QQ

Question - take place of (?) key

PLS

Please

MIN

Minute

HD

Hold

UR

Your

THX

Thanks

XXXXX

Mistake

GA to SK

Go ahead if you have more to say; I’m ﬁnished

U

You

MSG

Message

9

CTRL + 1

Hello GA

CTRL + 2

(Smile)

CTRL + 3

PLS HOLD

CTRL + 4

HA HA HA

CTRL + 0

BYE BYE SK

CTRL +

RETURN

SK

CTRL + SPACE

GA

CTRL + Q

“THE BROWN…” (test message)

CTRL + V

Display model and version of the unit

For your convenience the unit has several pre-

recorded messages that will become handy in your

conversation. To use those messages: first press and

hold the down CRTL key and press the other key in

combination then release both keys.

10

¡ IMPORTANT ¡

X. SAFETY INSTRUCTIONS

1. Read/keep these instructions.

2. Read all warnings.

3. Follow all instructions.

4. Do not use this device near water.

5. Clean only with a dry cloth.

6. Install in accordance with the manufacturer’s

instructions.

7. Do not install near any heat sources such as

radiators, heat registers, stoves, or other.

8. Do not tamper with the polarized & grounding

plug. Each blade of the plug has a special

purpose for seamless communication & safety. A

grounding type plug has two blades and a third

grounding prong.

9. Liquid damage is not covered by warranty.

10. Unplug this product during lighting storms.

11. Caution marking is located at the bottom of

device.

Warning: To prevent fire or shock hazard.

Do not expose this unit to rain or moisture.

11

Notes:

.............................................................................................

................................

Our strategic intent is to help

people who are deaf or hard-of-

hearing by finding better ways to

live in an accessible world.

We use leading research and

development to manufacture

universally designed products.

We do business with purpose,

integrity, and honesty.

We aspire to deliver quality

and excellence in all we do.

Voice/TDD: 817-738-2485 | Fax: 817-738-1970

www.krownmfg.com

Krown PortaView 20 Jr. User manual

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