Krown StarPlus Standard User manual

SAFETY INSTRUCTIONS
When using your StarPlus Standard, you should always follow these basic
safety precautions to reduce the risk of fi re, electric shock and injury.
1. Read all instructions carefully before operating the unit
2. Unplug the unit from the adapter and the telephone cord before installing
or replacing backup batteries. Do not dispose of the batteries in a fi re;
follow your local code to properly dispose batteries.
3. Do not open the cabinet of the unit except for the battery cover. You may
be exposed to a dangerous voltage or electric shock. Unauthorized open-
ing this product automatically voids any and all Manufacturer’s warran-
ties. If you think that the unit is damaged or is in need of repair, please
contact Krown Manufacturing, Inc.
4. Avoid using this unit during thunderstorms: there maybe a change of
electric shock from lightening.
5. Use only a damp cloth to clean the outside of the unit. If the unit comes
in contact with any liquid source, unplug the adapter and the telephone
cord from the wall before touching the unit. If the unit is damaged, con-
tact Krown Manufacturing, Inc.
6. The StarPlus Standard is designed to work only with the power source
indicated on the provided adapter. If you are not sure about the power
source in your home, please consult your electric company or service
provider before use.
7. Pressing the “Amplify” button my subject the user to dangerous
sound levels.
8.
Unplug the StarPlus Standard from the wall outlet or surge protector and
contact Krown Manufacturing, Inc. if any of the following conditions occur:
i. The power cord becomes damaged or frayed
ii. Liquid has been spilt on or in the telephone
iii. The telephone has been exposed to rain or water
iv. The unit does not operate normally when following the
provided user manual.
v. The product has been dropped or appears damaged
vi. The unit exhibits a distinct change in performance.
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ADDITIONAL SAFETY NOTES FOR
CANADIAN USERS
NOTICE:
The Canadian Department of Communications label identifi es certifi ed
equipment. This certifi cation means that the equipment meets certain tele-
communications network protective, operational, and safety requirements.
The department does not guarantee the equipment will operate to the user’s
satisfaction. Before installing the equipment, the user should ensure that it
is permissible to be connected to the facility of the local telecommunication
company. The equipment must also be installed using an acceptable method
of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations. Repairs
to certifi ed equipment should be made by an authorized Canadian mainte-
nance facility designated by the supplier. Any repairs or alteration made by
the user to this equipment or equipment malfunctions, may give the telecom-
munications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground con-
nections of the power utility, telephone lines, and internal metallic water pipe
system, if present, are connected together. This precaution may be particu-
larly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
soon as possible.
Notice: The LOAD NUMBER (LN) assigned to each terminal device denotes
the percentage of the total load be connected to a telephone loop which is
used by the device to prevent overloading. The termination on a loop may
consist of a any combination of devices subject only to the requirement the
the sum of the load numbers of all devices does not exceed 100.
SAVE THESE INSTRUCTIONS
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CHAPTER 1
INTRODUCTION
Congratulations on your purchase of the Krown Manufacturing StarPlus Standard
Amplifi ed Telephone. This phone is designed for those individuals with mild to
severe hearing loss, vision loss and the entire family. While using your new Star-
Plus Standard telephone, you are able to adjust not only the volume of the incom-
ing sound but also adjust the clarity of the incoming sound to achieve the best
possible listening experience.
Please read this manual carefully before using your StarPlus Standard and retain
it for future reference. Please staple the sales receipt to this booklet, to assist you
should you need to contact Krown Manufacturing for any future warranty con-
cerns or questions regarding your purchase.
If you have any questions about your StarPlus Standard this manual did not cover,
please call the Krown Manufacturing technical staff at 1-800-366-9950 or 817-
738-2485.
PLEASE NOTE: FOR YOUR CONVENIENCE, ALL BUTTON’S NAMES
WILL APPEAR IN CAPITAL LETTERS AND BOLD FACE TYPE.
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CHAPTER 2
THE BASICS
StarPlus Standard package check list, please locate the items below to ensure
that you have received a complete package.
Your StarPlus Standard telephone includes the following:
StarPlus Standard Amplifi ed Speakerphone
Handset
Handset cord
AC Adapter
7 foot telephone cord
6 inch telephone cord for use with wall mount attachment
Wall Mount attachment
StarPlus Standard Amplifi ed Speakerphone
Handset
Handset cord
AC Adapter
7 foot telephone cord
6 inch telephone cord for use with wall mount attachment
Wall Mount attachment
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CHAPTER 3
FEATURE IDENTIFICATION
StarPlus Standard Feature Identifi cation
OFF
ON
STUTTER
DIAL TONE
MANUAL
AMPLIFY
AUTO
LINE
P T
12V DC
12V DC
9
21
15
8
25
2
26
17
21
10
7
19
22
18
13
12
5
16
6
24
1
3
4
23
11
MANUAL
14
- VOLUME +
AUDIO
LO HI
RINGER VOL. RINGER TONE
OFF LO HI
RINGER TONE
AUDIO
HOLD
FLASH
STOR
R/P
20
1
12Vdc power jack
2 Amplify button
3 Amplifi er LED
4 Audio jack
5 Battery cover
6 Dial mode selector
7 Flash button
8 Handset hook
9 Handset jack
10 Hold button
11 Hold LED
12 Memory 1-10 speed-dial
13 Numeric keypad
14 Override Amplify Switch
15 Redial button
16 Reset hole
17 Ring fl asher
18 Ringer tone
19 Ringer volume
20 Speaker indicator
21 Speaker phone volume
22 Store button
23 Stutter dial tone selector
24 Telephone jack
25 Tone control
26 Volume control
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CHAPTER 4
SETTING UP YOUR STAR
PLUS STANDARD
Setting up your StarPlus Standard includes installing both the optional backup
batteries and connecting the phone and installing the wall mount attachment.
1. Installing optional backup batteries
The StarPlus Standard utilizes 4 AA alkaline (not included) optional backup bat-
teries. Make sure that the telephone cord and AC Adapter are both unplugged
before installing or replacing the optional backup batteries.
1. Insert a coin into the latch and press toward
the topside to release the battery cover on the
underneath side of the unit as shown in
Figure 4.1 and 4.2
2. Remove the battery cover
3.
Place 4 AA alkaline batteries into the compartment
following the directional markings.
4. Replace the battery cover and press down
to close the cover.
In the event of a power outage the StarPlus Standard
will continue to function but will
not
maintain the am-
not maintain the am-not
plifi cation. The optional backup batteries are designed
to maintain the numbers stored in the directory not to
maintain the amplifi cation of the phone during power
outages. Krown Manufacturing suggests that the op-
tional backup batteries be replaced after each power
outage. Krown also suggests the StarPlus Standard’s
AC Adapter be plugged into a surge protector and not
directly into a wall outlet, this will help to protect your
telephone from electrical surges during severe weather.
2. Installing the StarPlus Standard
1. Install the telephone cord to the wall outlet
and to the telephone as shown in Figure 4.3
2.
Install the handset cord into the telephone and handset as shown in Figure 4.3
3. Set the dial mode selector to P (pulse) if you have pulse dialing or a rotary
line. If you have tone dialing, do not change the dial mode selector, the
manufacture default setting is set to tone dialing.
4. Plug the AC adapter into the telephone inserting the end of the adapter cord
into the power jack located on the back of the telephone. Plug the AC
adapter into a standard 120VAC wall outlet.
5. Pick up the handset or press SPEAKER button and listen for a dial tone.
Your StarPlus Standard is now ready to use.

3. Installing the wall mount attachment
a. Install the wall mount attachment plate as shown in Figure 4.4
b. Remove the handset hook from the handset rest and fl ip it into the reverse
position as shown in Figure 4.5 This will hold the handset in its cradle
when the phone is in a vertical position.
c. Install the provided 6 inch telephone cord as shown in Figure 4.6
d. Follow the steps under Installing the StarPlus Standard on the previous
page to complete set up.
4. Setting up an external telephone signaler
Install the telephone cord for the external telephone signaler into the second
phone jack, located on the back of the telephone as shown in Figure 4.7
5. Connecting an assistive listening device
The StarPlus Standard includes a built-in 3.5mm audio jack to allow for the use
of assistive listening devices, the audio jack is not designed for standard hands-
free headsets.
CHAPTER 4 (CONT.)
phone jack phone signaler
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CHAPTER
5
STARPLUS STANDARD OPERATION
Making and Receiving Calls on your StarPlus Standard:
1. Voice Amplifi cation and Tone
The StarPlus Standard is equipped with special features that allow you to adjust
both the incoming voice volume and to target the tone (sound frequency) that
best fi ts your individual hearing needs. Adjustments can be made during calls to
achieve the best listening experience.
Adjusting the Volume:
To adjust the volume of an incoming call, locate the
VOL
slide on the
lower right of the telephone and slide the
VOL
slide to the right to increase
the incoming volume. This allows for a maximum of 20dB without using
the additional
AMPLIFY
feature button. If you need more amplifi cation
follow these steps.
1. Slide the
VOL
to minimum, or far left, pick up the handset and press
AMPLIFY
to turn the incoming voice amplifi er on or off. When
AMPLIFY
is activated the
AMPLIFY
LED
AMPLIFY LEDAMPLIFY
, located along the red
RING
INDICATOR
bar, appears lit.
2. Adjust the volume in the handset by moving the
VOL
slide control.
When using the
AMPLIFY
button the incoming volume allows for a
maximum of 53dB. Once the call has been completed and the handset is
returned to its cradle
AMPLIFY
turns off and automatically resets.
c. To override the reset feature located the
AMPLIFY
switch on the under
side of the phone. The
AMPLIFY
switch allows for either manual or
automatic amplifi cation. When using the
AMPLIFY
switch in the
automatic position the phone does not reset when the call is completed
and the handset returned to the handset rest.
Making a call 1. Pick up the handset from the base.
2. Dial desired number.
3. Hang up upon completion of the call.
1. Pick up the Handset from the base.
2. Speak.
3. Hang up upon completion of
the call.
1. Press the button.
2. Dial desired number.
3. To hang up, press the button.
1. Press the button.
2. Speak
3. To hang up, press the button.
Receiving a call
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Adjusting tone:
a. Ensure the
AMPLIFY
feature has been activated by looking to see if the
AMPLIFY LED
is lit.
b. Adjust the
TONE
slide control on the lower left of the telephone until
you have located your preferred setting.
2. Using the Speakerphone
Placing a call using the speakerphone feature
1. Press (insert symbol) button wait for a dial tone. When the speakerphone
is activated the
SPEAKER INDICATOR
light, located on the red
RING INDICATOR
bar is lit.
2. Key in the number
3. To end conversation press (insert symbol) or pick up handset and return
the handset to its cradle.
Transferring between the speakerphone and handset
1. To transfer a call to the speakerphone during a call, press the
(insert symbol) and continue call
2. To transfer a call from the speakerphone to the handset during a call,
pick up handset and continue call.
The speakerphone volume control is located on the right hand side of the phone.
Using the –VOLUME+ button you can adjust the speakerphone volume to your
preferred level. The maximum volume when using the speakerphone is 25dB if
additional amplifi cation is needed switching to the handset is suggested.
3 . Setting Ringer Preferences
1.
Adjusting the ringer volume
Adjusting the ringer volume
To adjust the volume of your telephone’s ringer locate the
RINGER
VOL
. switch on the right hand side of the telephone. Set the
RINGER
VOLUME
to the desired
OFF/LO/HI
position, in the
HI
position the
ringer volume will be at a maximum of 95+dB.
2.
Adjusting the ringer tone
Adjusting the ringer tone
To adjust the tone of your telephone’s ringer locate the
RINGER TONE
switch on the right hand side of the telephone. Set the
RINGER TONE
to the desired
HI/LO
frequency position.
3.
Visual ring indicator
Visual ring indicator
While the telephone is ringing, the large, red
RING INDICATOR
,
located on the front of the telephone will fl ash.
CHAPTER 5 (CONT.)
- 9 -

4. Placing a Call on Hold
To place a call on hold, press the HOLD button and return the handset to its cradle.
To return to the call pick up the handset.
5. Call Waiting
Call waiting allows you to be alerted to a second incoming call while on a call.
In order to utilize the Call Waiting or FLASH feature, you must subscribe to Call
Waiting through your local telephone service company. There are fees associated
with the Call Waiting service and vary by company, service may not be available
in all areas. Contact your local telephone service company for rates and services.
During a call you may hear a series of audible beeps alerting you to a
second call
1. If you choose to answer the second call press the FLASH button to
switch to the second call placing the current call on hold.
2. To switch back to the original call press FLASH again.
6. Last Number Redial
Redial- If you wish to call the last number you dialed, simply pick up the handset
or press the speakerphone button . Press the R/P button, located next to number
6, and the telephone will automatically redial the last number dialed.
7. Using tone service on a pulse line
If you still have pulse (rotary) service, you can utilize automated service menu that
require tone signals, such as bank-by-phone services by following these steps.
1. Be sure T/P (tone/pulse) switch, located on the back of the phone is set
to P (pulse)
2. Dial the services main number
3. When the service answers, press * or #, any additional numbers you
enter are sent as tone signals.
4. After completing the call and returning the handset to the handset rest,
the phone automatically returns to pulse dialing setting.
8. One-Touch Memory Dial Numbers
The StarPlus Standard allows for 13 programmable numbers, 3 emergency loca-
tions and 10 Memory Dial locations. The 10 Memory Dial Locations include a
plastic covered Memory Dial directory. To use Remove the plastic cover and re-
cord the name or phone number stored in each of the 10 Memory Dial locations.
CHAPTER 5 (CONT.)
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Programming One-Touch Memory Dial Numbers
1. Pick up the handset or press the speakerphone button
2. Press STORE, located next to number 3
3. Press the Memory Dial location (M1-M10) or Emergency button
location is which you wish to store the
telephone number
4. Enter the telephone number you wish to store using the keypad
5. Press STORE, you should hear an audible short beep confi rming the
telephone number has been stored to memory
Note: Sometimes the number you wish to store requires a pause between
numbers. To do this press the (R/P) button, located next to number 6, to
inset a brief pause between numbers in one Memory Dial location.
Dialing Using One-Touch Memory Dial Number
There are 2 ways to dial using the Memory Dial numbers
1. Pick up the handset and press the desired Memory Dial location
(M1-M10) or Emergency button location .
2. Press the speakerphone button and press the desired Memory
Dial location (M1-M10) or Emergency button location .
CHAPTER 5 (CONT.)
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CHAPTER
6
TAK
ING CARE OF YOUR STARPLUS STANDARD
The StarPlus Standard is designed for indoor use only.
Cleaning:
Unplug the StarPlus Standard and use a damp cloth to clean up the outside of the
housing. Never use liquid or spray aerosol cleaner directly on the phone. Keep the
StarPlus Standard away from dust or moisture.
Batteries:
Krown Manufacturing suggests replacing the 4 AA optional backup batteries an-
nually or after a power outage.
Troubleshooting:
Q: My StarPlus Standard does not ring.
A: Check the
RINGER VOL
, located on the right hand side of the phone.
If the switch is in the
OFF
position the telephone will not ring.
Q: My Memory Dial Numbers have been erased.
A: The Memory Dial Numbers are maintained by the power of the
telephone cord. If an interruption in the power either at the telephone
center or if your telephone has been disconnected from the telephone
line for longer than 30 minutes the Memory Dial Numbers will erase.
To prevent this, install the optional backup batteries or if using the
optional backup batteries and the Memory Dial Numbers are erased
replace the optional backup batteries.
SPECIFICATIONS
Physical dimensions
......................................................
7’ X 9.1’ X 2 1/8’
AC Adapter
........................................................................
12VDC 500mA
Batteries
........................................................
4 AA Alkaline (not included)
Keypad
..................................
1 1/16’ lgaer, back-lighted, high contrast keys
Ringer volume
................................................................................
95dB
Incoming volume
............................................................................
53dB
Handset
.................................................................
hearing aid compatible
Memory
....................................................................
10 memory numbers
3 emergency speed dial buttons
Connections
..........................................
RJ11 modular jacks to connect to a
standard analog phone line or compatible line.
3.5mm audio listening assistive device.
Approval
.............................................................................
FCC approved
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