Kruger HUGO KCI30 Guide

HUGO
Induction Cooktops
User & Installation Manual
KCI30 & KCI36

2
These instructions have been drawn up for your safety and that of others. You are therefore
requested to read this booklet carefully before installing and using the appliance. Keep this
instruction manual for future reference as necessary.
❏Installation of the appliance and its connection to the electrical mains must be carried out by
QUALIFIED PERSONNEL. Before any procedure, it is important to check that the electrical
connection is turned OFF.
❏Do NOT attempt to repair or modify this product without consulting KRUGER customer
support.
❏After removing the appliance from the packaging, make sure that it is undamaged, and that
the electrical leads are in brand new unused condition.
❏We respectfully decline any liability in the event of a failure due to non-compliance to this
handbook.
❏The bottom of this appliance will require adequate air circulation. Poor air circulation may
result in excess wear on internal components.
❏Make sure that the appliance is properly connected to electrical outlet and correctly
grounded.
❏This product is designed to cook food inside residential homes. It is not suitable for
commercial application. Do not use this appliance outdoors.
❏Do not use this appliance to provide ambient heating.
❏Do not allow aluminium foil, paper, fabric, or clothing to come into contact cooking zones.
❏Do not allow pans to boil dry or empty.
❏Do not leave the appliance unattended while in use.
❏Always use proper cookware made of magnetic materials.
IMPORTANT SAFETY INFORMATION
i.1 Installation
i.2 Safety
Induction cooktops can only heat up cookware made with magnetic materials. Such
as stainless steel or cast iron. Materials that do not work include: copper, glass, and
aluminium.
!

3
❏This appliance is suited for adult use only. Make sure that children do not touch the controls
or play with the appliance.
❏This appliance heat up during cooking and remain hot for some time after being switched off.
Keep children well away from it until the appliance has cooled down completely.
❏Keep the appliance thoroughly cleaned after every use. Food residues such as scraps, oils,
fats, may degrade the effectiveness of the induction contacts.
❏In the unlikely instance of a malfunction. Never attempt to repair the appliance yourself.
Repairs by unskilled persons may further damage the unit, and can greatly jeopardize
the safety of yourself and your family. To diagnose the malfunction, please refer to the
contents of this manual. If you do not nd the necessary information, please contact your
nearest KRÜGER service centre. Servicing work on this appliance must be carried out by
a KRÜGER™ authorized technical service centre. Always request the use of original spare
parts.
i.3 Child Safety
i.4 Cleaning & Maintenance
i.5 Servicing & Parts
❏Ensure the room is well ventilated by keeping the air intakes open and in good working order
or by installing an extractor hood with discharge pipe.
❏If the appliance is used intensively for an extended period of time, the effectiveness of the
ventilation will need to be increased accordingly.
❏Always have a working smoke detector in or near the kitchen.
❏All the materials used to build this appliance are environmentally compatible and recyclable.
Please make your contribution to conserving the environment by using the various waste
collection channels available.
❏Appliances which are no longer used or usable should be disposed according to your local
garbage disposal and recycling regulations.
❏Before scrapping the appliance, cut the power supply connector and render it inert for safe
handling.
i.6 Environmental Protection

4
The following symbols will help you when reading this instruction manual:
TABLE OF CONTENTS
Guide To Using This Manual
IMPORTANT SAFETYINFORMATION..........................................2
TABLE OF CONTENTS................................................................4
PRODUCTDETAILS....................................................................6
CLEANING & MAINTENANCE.....................................................9
TECHNICAL DATA....................................................................11
INSTALLATION...........................................................11
INSTALLATION OPTIONS.........................................................16
CUTOUTSIZES.........................................................................16
WARRANTY..........................................................................17
NOTES...................................................................................19
Suggestion & Advice Safety Information
!
KCI30 KCI36
Product Dimensions 30”(W) x 21” (L) x 4”(H) 36”(W) x 21” (L) x 4”(H)
Cutout Dimensions 29” (W) x 20” (L) 35” (W) x 20” (L)
Voltage 240V 60Hz 240V 60Hz
Total Output 7400w 9600w
Elements 4 5
Front Left Element 2200w / 3200w 1800w / 2400w
Rear Left Element 1800w / 2600w 1800w / 2400w
Front Right Element 1600w / 2000w 2200w / 3200w
Rear Right Element 2400w / 3700w 1400w / 2000w
Center Element n/a 2400w / 3700w
Detailed Specications

5
1. Glass Cooktop
2. Left Rear Element
3. Left Front Element
4. Center Element
5. Right Rear Element
6. Right Front Element
7. Centre Cooking Controls
PRODUCT DETAILS
1
25
6
4
3
7
1
2
6
4
3
7

6
Controls the main power. Press once to toggle between on and off for the entire
cooktop.
Locks the controls. Press once to toggle between lock and unlock. An audible beep will
sound when being pressed and an indicator light will be lit when it is engaged.
Press once to reach maximum power output. This feature can only be activated for
10 minutes at a time. Once it reaches the time limit, the power level will automatically
reduce to level 9.
Increase power from level 1 to 9. An audible beep will sound when it is being pressed.
Reduce power from Power Boost to 1. Then press again to turn off. Once the cooktop
is off, the display will show .
Press at any time to pause all induction elements. Press again to resume all cooking
processes. If the cooking process is not resumed after ten minutes, the cook top will be
automatically switched off.
Power
Turn on the Cooktop
Safety Lock
Power Boost
Increase Power
Reduce Power
Stop & Go
Press to turn on
the entire cooktop.
Press to reach
max power output.
Press to start
from level 9.
Press to increase
power from 1 to 9.
Press to start
from level 1.
Press to reduce
power from 9 to 1.
APPLIANCE CONTROLS

7
Adjusting the Timer
Setting the timer
If multiple elements are
working, press to
choose.
Press or to
increase or reduce the
number of minutes.
Press or to
select number of
minutes.
Leave the timer alone
for 5 seconds to begin
count down.
Leave the timer alone
for 5 seconds to begin
count down.
Leave the timer alone
for 5 seconds to begin
count down.
If the timer reaches
the display will blink and
then turn off.
Once the timer
reaches , a beep
will sound.
The particular
element will turn off
after reaching .
Press to choose
the element you
would like to cancel.
While cooking, press
to turn on the
timer.

8
When boiling water, place the lid over your cookware to bring it to a boil faster. The pressure
created from the lid will keep the temperature up, and in turn save the amount of natural gas
required to boil water.
DISPLAY
The cooktop is powered on, but the elements are not operating.
Output power level 1, for keeping food warm.
Output power level 4, for medium heat cooking and poaching.
Output power level 2, for slow simmering.
Output power level 5, for continuous slow boiling.
Output power level 7, for medium-high heat frying.
Output power level 3, for slow-cooking or low heat frying.
Output power level 6, for medium-heat cooking and frying.
Output power level 8, for foods that need higher heat cooking such as meats.
Error for the specic cooking element. Please check the detailed error code section in
the Trouble Shooting Guide (p.11) for more details.
Cooktop is on pause and can resume after pressing again.
Hot surface warning. The element is turned off, but still has residual heat.
Maximum power output, for quick critical heat ux boiling.
Output power level 9, for high-heat frying and braising.

9
Apply approximately 1 tsp (5ml) of non-abrasive cleaner to the surface of the ceramic glass with
a lightly dampen cloth. Use a second cloth to remove any remaining cleaner residue. Wipe dry
with a dry cloth. For stubborn grime, use ordinary non-abrasive detergents or specic commercial
products. We strongly advise you not to use scouring pads, steel wool or acids for cleaning.
Only one burner may operate at Power Boost per zone at any given time. Please see the diagram
below for the zones. When setting power levels, always set the burner with Power Boost last.
Zone 1 Zone 1Zone 2 Zone 2
Be careful not to slide pots and pans across your cook top. It will leave ne markings and hairline
scratches which can be removed using a ceramic cooktop cleaner with specialized cleaning pads
for ceramic glass.
✖Glass cleaners which contain ammonia or chlorine bleach.
✖Caustic cleaners or abrasive cleaners that may scratch or etch the surface.
✖Metal scouring pads and scrub sponges.
✖Powdery cleaners containing chlorine bleach.
✖Flammable cleaners such as lighter uid, brake cleaner, or WD-40.
General Cleaning
Power Boost Zones
Marks & Scratches
Do NOT use the following:
If sugar, sugar syrup, tomato products, or milk spills on the surface during heating, make
sure to clean immediately to prevent the heated sugar content from damaging the glass
surface.
If the ceramic glass top is broken, turn off the unit and do not operate the cooptop with a
broken surface. The ceramic glass will need to be replaced. Please contact our customer
support for further assistance.
!

10
We encourage users to be familiar with your cooktop. And please use the guide below if you
encounter the following problems while using your cook top.
TROUBLESHOOTING GUIDE
Problem Possible Causes Possible Solutions
Cooktop does not
turn on.
VCooktop controls are
locked.
VPower outage or poor
connection.
✔Make sure lock mode is
turned off.
✔Check lights and other
appliances for power.
Cooktop does not
heat.
VNo cookware or improper
cookware being used.
VIncorrect cookware size or
placement.
VIncorrect cookware
element selected.
VPower outage or poor
connection.
✔Make sure the cookware
is compatible, the correct
size, and placed correctly
on the cooking element.
✔Make sure the correct
element is selected and
turned on.
✔Check lights and other
appliances for power.
Cooktop turns off
while cooking.
VCooktop internal heat
sensor has detected high
temperature inside the
cooktop, activating the
automatic shutoff.
VLiquid or object on the
control area.
✔Make sure the bottom
vents are not blocked.
✔Cooktop controls are
capacitive and will not
operate correctly with
liquid or other objects.
✔There is an automatic
safety switch that
shuts off the entire
cooktop if any cooking
elements have been on
continuously for 2 hours.
Power Boost not
working.
VTotal power usage
reached.
✔The left and right
elements use separate
inverters for power. Only
one element per section
may use Power Boost at
any given time.

11
Problem Possible Causes Possible Solutions
The fans keep running
for up to a minute
after the cooktop has
been switched off.
VThe electronic
components are cooling
down.
✔This is a normal
occurrence and it
prevents the internal
components from
overheating.
appears in the
power display.
VElectronic error detected
in the particular element.
✔For error details, please
see the following error
codes.
appears in the
Timer display. VIGBT overheating
✔Turn off unit to allow
internal components to
cool completely before
restarting unit.
appears in the
Timer display.
VNo cookware found, or
improper cookware on the
cooking element.
✔Make sure that the
compatible cookware is
placed in the center of the
element.
appears in the
Timer display.
VVoltage supplied to the
cooktop is too low.
✔Please connect the
cooktop to a circuit with
correct current and power
output.
appears in the
Timer display.
VVoltage supplied to the
cooktop is too high.
✔Please connect the
cooktop to a circuit with
correct current and power
output.
appears in the
Timer display. VNTC1 Break Off
✔Turn the cooktop off, and
completely disconnect
the cooktop for 30
seconds. Then reconnect
the cooktop and turn on
the cooktop using the
button. If the problem
persists, please contact
our customer support.
appears in the
Timer display. VNTC1 Short Circuit
appears in the
Timer display. VNTC2 Break Off
appears in the
Timer display. VNTC2 Short Circuit

12
Problem Possible Causes Possible Solutions
Excessive noise.
VHumming, whistling,
buzzing or electronic
drone.
✔This is a normal
occurrence. To reduce
noise, make sure to use
cookware that are less
prone to vibrations.
Before leaving the factory, this appliance was tuned and tested by qualied professional
technicians to give you the best performance. Any subsequent necessary repairs or adjustments
must be carried out with the greatest care and attention.
For this reason, we strongly advise you always to contact the dealer who sold you the appliance
or our nearest service centre, specifying the nature of the problem, the model of the equipment
(Mod.), The product number (Prod. No.) And the serial number (Ser. No.). These can be found on a
sticker placed underneath the cooktop. Always request the use of original spare parts.
You new cooktop is covered by a one year limited warranty. The warranty conditions are provided
in full at the back of this manual.
Keep the receipt or delivery note, either of which documents your purchase of the appliance and
provides proof of date of purchase, in a safe place together with this manual.
In the event that a technician is required to visit your home, show these documents to the
technician prior to the inspection and subsequent repairs. If this procedure is not followed,
KRÜGER™ will have no option but to charge for any repairs.
Service & Parts
Warranty Conditions

13
1. Visually inspect the cooktop for damage. Also make sure all cooktop screws are on tight.
2. Record the model and serial number as found on the bottom of your cooktop. When ordering
parts for or making inquiries about your cooktop, always be sure to include the model and
serial numbers and a lot number or letter from the serial plate on your cooktop.
3. Cut out countertop insert according to the dimensions of the cooktop on p.4
4. Make sure the wall coverings, countertop and cabinets around the cooktop can withstand
heat (up to 200ºF) generated by the cooktop.
5. Gently lower the cooktop into the countertop cut out. Do not seal the cooktop into the
countertop. The cooktop must be removable if service is necessary.
Before Installing the Cooktop
INSTALLATION
This appliance must only be installed and used in rooms with permanent ventilation to local
standards.
Installation of the appliance and its connection to the electrical mains must only be carried
out by QUALIFIED PROFESSIONALS.
Before installation, it is important to check that the electrical mains are completely switched
off. KRUGER™ respectfully decline any liability for any damages arising from installation
in breach of the regulations in force or from failure to comply with the accident prevention
regulations.
A. Width
B. Depth
C. Height
!
A
B
C
29” or 35”
depending
on model.
20”
4 1/2”
Do not obstruct
this space.

14
The cooktop conduit wiring is approved for copper wire connection only. Us only special
connections approved for joining copper and aluminium wires conform with local codes and
ordinances.
Cable from Power Supply
Cable from Appliance
Junction Box
Black Wire
Red Wire
White Wire
Green Wire
Grounding
Black Wire
!
❏The safety circuit-breaker and the electrical system are able to withstand the load of the
appliance (see nameplate).
❏The power supply system has a grounding connection in good working order in accordance
with the regulations in force;
❏The socket or omni polar switch used are easily accessible with the appliance installed.
The cooktop must connect to a separate, grounded, single-phase, AC ONLY electrical supply
with their own circuit breaker. The connection must be made in accordance with provincial and
municipal regulations and codes. This cooktop must be supplied with the proper voltage and
frequency and amperage, which is protected by a proper-sized circuit breaker or time delay fuse.
Before making any electrical connections, make sure that:
Electrical

15
WARRANTY
YOUR DETAILS
The KRÜGER™ limited warranty is subject to the original purchaser (consumer) of its products only and is not
transferable. KRÜGER™ warrants that its products will be free from defects in materials or workmanship for a period of
one year from the date of original purchase. THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
During this one year warranty period, KRÜGER™ will, at its option, repair any product or part that is found to be defective
under normal use and service. The end user will need to submit the defective part(s) to the KRÜGER™ head ofce for
processing. Once the part(s) has been received, a replacement will be sent out to the sender’s address.
This warranty does not cover:
(1) Normal maintenance and service.
(2) Any products or parts that have been subject to misuse, negligence, accident, improper maintenance or repair, faulty
installation or installation not in accordance to recommended installation instructions.
(3) Any parts that are considered as consumable parts.
(4) Any normal wear and tear on mechanical and/or movable and/or removable parts, including tracks, ball bearings, and
extensions.
The duration of any implied warranty is also limited to the one year period as specied above for the express warranty. In
that case the above limitation may not apply to you.
KRÜGER’S OBLIGATION TO REPAIR OR REPLACE PRODUCT OR PARTS, AT KRÜGER’S OPTION, WILL BE THE
PURCHASER’S SOLE AND FINAL REMEDY UNDER THIS WARRANTY. KRÜGER™ WILL NOT BE LIABLE FOR INDIRECT,
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH PRODUCT USE
OR PERFORMANCE. Some provinces do not allow the exclusion of incidental or consequential damages. In that case the
above limitation may not apply to you.
This warranty gives the original purchaser (consumer) specic legal rights, and there may also be other rights that vary
depending on provincial legislation. This warranty supersedes all prior warranties.
To qualify for warranty service, rst;
(1) Notify your local KRÜGER™ dealership at the address shown below, by telephone: [phone], or by email:
[email protected] ;
(2) Give the model number and part identication and;
(3) Describe the nature of any defect in the product or part. At the time warranty service is requested, proof of purchase
and evidence showing the original purchase date must be presented.
Keep this manual and your sales slip or receipt together for future reference. You must provide proof of purchase or
installation date for in-warranty service. Fax or email this form in to register your warranty with KRÜGER™.
Write down the following information to better help you obtain assistance or service should you need it. You will need to
know your complete model number and serial number. You can nd this information on the inspection label located on
your appliance.
Dealer:
Customer Name:
Customer Address:
Customer Phone Number:
SKU:
Serial Number:
Invoice Number:
Date Purchased:

The KRÜGER® word mark and logos are registered
trademarks owned by KRÜGER™ Kitchen Appliances Inc.
Some features of this product are not available in all areas.
Feature availability is subject to change.
Content of this manual and the website is subject to change.
Other company and product names mentioned herein may
be trademarks of their respective companies.
Mention of third-party products is for informational
purposes only and constitutes neither an endorsement nor
a recommendation. KRÜGER™ assumes no responsibility
with regard to the performance or use of these products. All
understandings, agreements, or warranties, if any, take place
directly between the vendors and the prospective users.
Every effort has been made to ensure that the information
in this manual is accurate. KRÜGER™ is not responsible for
printing or clerical errors.
019-2266/2016-11
KRÜGER™ Kitchen Appliances Inc.
© 2016 KRÜGER™ All Rights Reserved.