KVH Industries TracVision HDTV Converter User manual

TracVision®HDTV Converter
for DIRECTV®Service
TracVision HDTV Converter
owner’s manual
• Installation Instructions
• User’s Guide
• Technical Manual

TracVision Control Panel Menu Quick Reference Guide
TracVision Control Panel Menu Quick Reference Guide
OR OR
101-110: Tracking 101
119 Menu
TriSat - Automatic ** TriSat - Manual
Tracking <SAT A>
<SAT B> Menu <SAT C>
Set Sat Select Mode?
Yes Next Return
Auto or Manual?
Auto Manual Return
Standard DualSat
Tracking <SAT A>
<SAT A> Menu <SAT B>
Return to "Set Sat Select Mode"
or "Install Satellite"
Antenna restarted
2005, KVH Industries, Inc. * Press any button to return
Europe
Select SAT 101 and:
119 110 Return
‡ Sat Frequency Scan and Configure
Satellite functions available only in
TracVision 4/G4/6/G6 (including HP
models)
RF Flash Port Main Flash Port
Use the latest version of the KVH Flash
Update Wizard to upgrade the software
Trisat Mode?
Yes No Return
USA or Europe?
USA Europe Return
Installing TriSat
Group - Please Wait
101, 119, and 110
sats installed
Restarting antenna
Install Europe WB?
Yes Next Cancel
Install Europe?
Yes Next Cancel
Install Scandinavia?
Yes Next Cancel
Install A <SAT NAME>
Yes Next Cancel
Install B <SAT NAME>
Yes Next Cancel
Installing sats
Please Wait
<SAT NAME> and
<SAT NAME> installed
Restarting antenna
Set brightness?
Yes Next Return
control antenna?
Yes Next Return
Get antenna status?
Yes Next Return
Upgrade software?
Yes Next Return
Return to
"Get Antenna
Status"
Select Satellite A
Select Satellite B
Install Satellite?
Yes Next Return
Restart Antenna?
Yes Next Return
Operations mode?
Yes Next Return
Sleep Mode On/Off
Set sleep on/off?
Yes Next Return
Update Frequency Data ‡
Sat frequency scan?
Yes Next Return
Man control antenna?
Yes Next Return
Adjust Azimuth/Elevation
Configure Satellite?
Yes Next Return
Set Frequency, Symbol Rate,
FEC Code, and Network ID ‡
Set Latitude/Longitude
Set Lat/Long?
Yes Next Return
Current State *
Get State?
Yes Next Return
Bit Error Rate *
Get bit error rate?
Yes Next Return
Get System Errors?
Yes Next Return
Errors Detected *
Antenna Software Versions *
Get version?
Yes Next Return
Antenna Serial Number *
Get serial number?
Yes Next Return
Threshold and Signal Levels *
Get thres/sig level?
Yes Next Return
LNB Skew Angle *
Get skew angle?
Yes Next Return
Min Bright Max
*************
Set Display Brightness
^RF Use Jack Main^
HALT Return
System Halted
Set Sat Select Mode
Auto Manual
US
** TriSat - Automatic mode only
available in USA TriSat mode
Go to TriSat - Manual
Main Display
Go to
TriSat - Automatic
Main Display
Select SAT 101 and:
119 110 Return
Set Instant On Mode On/Off
Set instant on/off?
Yes Next Return
Set Lat/Long?
Yes Cancel
Trisat Skew Angle
##.#
Installing TriSat
Group - Please Wait
Set Lat/Long
Restarting antenna
<SAT A>, <SAT B>,
and <SAT C> installed
<MODE NAME> Mode Set

54-0260 Addendum to Rev. A
TracVision®HDTV Converter
Owner’s Manual Addendum
(ECO # 7162)
The following information applies to Revision A of the
TracVision HDTV Converter Kit Owner’s Manual (KVH Part
Number 54-0260).
2.4 Upgrading the Antenna Software
When you flash (upload software to) the TracVision antenna’s Main or
RF board via the control panel, you need to cycle power on both the
TracVision antenna and the control panel once flashing is complete.
This resets the communications link between the antenna and the
control panel for normal operation.
6. Wait for the wizard to finish flashing. When it is
finished, cycle power on both the TracVision
antenna and the control panel.
7. If you just flashed the RF board and need to flash
the Main board, connect the flash adapter cable to
the control panel’s Main flash port and run the
wizard again to flash the Main board. Be sure to
cycle power on the TracVision antenna and the
control panel when flashing is complete.
1

Welcome Page
KVH TracVision®
HDTV Converter Kit
Owner’s Manual
Congratulations on your choice of the TracVision HDTV
converter! With the HDTV converter added to your TracVision
satellite TV antenna system and your HDTV receiver and HDTV
monitor, you can watch the world’s finest high-definition
programming from DIRECTV while you’re on the move.
This owner’s manual provides all of the information needed to
install, configure, operate, and troubleshoot the HDTV converter.
Please direct questions, comments, or suggestions to:
KVH Industries, Inc. KVH Europe A/S
50 Enterprise Center Kokkedal Industripark 2B
Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]
E-mail: [email protected] E-mail: [email protected]
Internet: www.kvh.com Internet: www.kvh.com
KVH Part # 54-0260 Rev. A
© 2005, KVH Industries, Inc. All rights reserved.
HDTV Converter Serial Number
This serial number will be required
for all troubleshooting or service
calls made regarding this product.
Click here to go to our
Customer Support web
page...the fastest and easiest
way to get all of your
questions answered.

TracVision®and KVH®are registered trademarks
of KVH Industries, Inc.
DVB®(Digital Video Broadcasting) is a registered trademark of the DVB Project.
DIRECTV®is a registered trademark of DIRECTV, Inc.,
a unit of the DIRECTV Group.
Windows® is a registered trademark of Microsoft Corporation
in the United States and other countries.

IMPORTANT
Installation Requirements
To ensure a safe and effective installation, this product should be
installed by a KVH-authorized technician. The installer should
have experience installing electronic equipment on a vessel or
vehicle.
If you have purchased the product and decide to install it
yourself, please have a KVH-authorized technician inspect and
validate your installation. (To find a technician near you, go to
www.kvh.com/wheretogetservice.) Ask the technician to fill out the
Installation Report provided with this manual, with a note
indicating that the technician has inspected and validated your
installation. Fax the completed Installation Report to KVH at
401-849-0045, or mail it to the address printed on the form.
Warranty if Installed or Validated by a KVH-authorized Technician
If a KVH-authorized technician installs the product or inspects
and validates your installation, the product is covered under the
following warranty:
Parts: 2 Years
Labor: 1 Year (Factory or Dealership)
KVH must have the Installation Report on file before any
warranty claims can be processed.
Warranty if Installed by Owner, Without Validation
If you install the product yourself, and your installation is not
inspected and validated by a KVH-authorized technician, the
product is covered under the following warranty:
Parts: 2 Years
Labor: 1 Year (Factory only)
In both cases, the warranty period begins on the date of purchase,
not the date of installation. The product’s complete warranty is
printed on the last page of this manual. Please review this page to
familiarize yourself with all requirements, liabilities, and policies.
Installation Requirements

54-0260 i
Table of Contents
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.1 HDTV Converter Kit Overview . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2 How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.3 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
2.2 Wiring System Components . . . . . . . . . . . . . . . . . . . . . . . . . .14
2.3 Mounting the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . .32
2.4 Upgrading the Antenna Software . . . . . . . . . . . . . . . . . . . . . .34
2.5 Configuring the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
2.6 Configuring the HD Receiver . . . . . . . . . . . . . . . . . . . . . . . . .42
2.7 Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
2.8 Testing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
3 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
3.2 Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
3.3 TriSat Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
3.4 Switching Satellites in TriSat Mode . . . . . . . . . . . . . . . . . . . . .48
3.5 How to Tell If You’re On the Wrong Satellite . . . . . . . . . . . . . .52
3.6 A Note About HDTV Programming . . . . . . . . . . . . . . . . . . . . .52
4 Control Panel Menu Functions . . . . . . . . . . . . . . . . . . . .53
4.1 The Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
4.2 Setting Satellite Select Mode . . . . . . . . . . . . . . . . . . . . . . . . .56
4.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
4.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
4.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

54-0260
ii
TracVision HDTV Converter
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
5.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
5.2 Causes and Remedies for Common
Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
5.3 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
5.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
5.5 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
A Control Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .83
B Control Panel Flush Mount Template . . . . . . . . . . . . . . . . . . .85
C Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Introduction
54-0260
1
1 – Introduction
This section provides a basic overview of the TracVision HDTV
converter and explains how to use this manual.
Contents
1.1 HDTV Converter Kit Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2 How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.3 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

1.1 HDTV Converter Kit Overview
The TracVision HDTV converter enables your DVB®-compatible
TracVision satellite TV antenna to track three DIRECTV satellites,
including DIRECTV’s 110ºW satellite, which offers high-
definition programming. The HDTV converter also comes with
an easy-to-use control panel that allows you to set up and
operate your antenna system.
Figure 1-1 shows a typical HDTV system configuration. For
detailed system wiring diagrams, see Appendix C on page 87.
Figure 1-1 Typical HDTV System Configuration
Introduction
54-0260
3
HD Receiver 2
Receiver
Purchased Separately
TracVision Antenna
RF2
TV
HDTV 2
RF1
Laptop PC
Diagnostics Only
Switchplate or ADCU
Control Panel
12 VDC
Multiswitch
Power
HD Receiver 1 HDTV 1
HDTV Converter
Splitter
12 VDC