Kyocera FS-C1020MFP+ User manual

FS-C1020MFP+
OPERATION GUIDE

TABLE OF CONTENTS
1. Guide to the Machine
Introduction.......................................................................................................................................................11
Trademarks...................................................................................................................................................11
Disclaimer.....................................................................................................................................................13
Manuals for This Machine...............................................................................................................................14
Model-Specific Information.............................................................................................................................15
List of Option.....................................................................................................................................................16
How to Read This Manual...............................................................................................................................17
Symbols........................................................................................................................................................17
Notes............................................................................................................................................................17
About IP Address.........................................................................................................................................17
Feature Highlights............................................................................................................................................18
Using the Machine as a Printer...................................................................................................................18
Using the Machine as a Copier..................................................................................................................20
Using the Machine as a Scanner...............................................................................................................23
Using the Machine as a Fax Machine.......................................................................................................27
Guide to Components......................................................................................................................................30
Exterior: Front View......................................................................................................................................30
Exterior: Rear View......................................................................................................................................31
Interior...........................................................................................................................................................33
Control Panel................................................................................................................................................34
2. Getting Started
Installing the Machine......................................................................................................................................39
Where to Put the Machine..........................................................................................................................39
Unpacking....................................................................................................................................................42
Turning the Power on...................................................................................................................................52
Initial Setup...................................................................................................................................................54
Changing Operation Modes......................................................................................................................55
Saving Energy..............................................................................................................................................57
Multi-access.................................................................................................................................................57
Connecting the Machine.................................................................................................................................62
Connecting with a Computer Using a USB Cable....................................................................................62
Connecting with a Network Cable.............................................................................................................63
1

Connecting to a Telephone Line.................................................................................................................65
Configuring the Machine.................................................................................................................................69
Configuring the IPv4 Address Settings.......................................................................................................69
Configuring the IPv6 Address Settings.......................................................................................................71
Configuring Telephone Network Settings..................................................................................................74
Sharing the Printer on a Network...................................................................................................................77
Installing Option...............................................................................................................................................78
Installing the Paper Feed Unit (Tray 2).......................................................................................................78
Paper and Other Media..................................................................................................................................81
Supported Paper for Each Tray..................................................................................................................81
Specifications of Paper Types.....................................................................................................................85
Unsupported Types of Paper......................................................................................................................91
Paper Storage Precautions..........................................................................................................................92
Printable Area..............................................................................................................................................92
Loading Paper..................................................................................................................................................94
Loading Paper in Tray 1..............................................................................................................................94
Loading Paper in Tray 2...........................................................................................................................103
Loading Paper in the Bypass Tray............................................................................................................106
Loading Envelopes....................................................................................................................................108
Specifying Paper Type and Paper Size...................................................................................................113
Placing Originals...........................................................................................................................................117
About Originals.........................................................................................................................................117
Placing Originals.......................................................................................................................................119
Entering Characters.......................................................................................................................................122
Restricting Machine Functions According to User.......................................................................................124
Enabling the User Restriction Settings......................................................................................................124
When Machine Functions are Restricted.....................................................................................................128
3. Using the Printer Function
Configuring Option and Paper Settings.......................................................................................................131
Windows....................................................................................................................................................131
Mac OS X 10.3.........................................................................................................................................132
Mac OS X 10.4.........................................................................................................................................132
Mac OS X 10.5/10.6..............................................................................................................................132
2

Accessing the Printer Properties....................................................................................................................134
Accessing the Printer Properties from the [Printers and Faxes] Window...............................................134
Accessing the Printer Properties from an Application.............................................................................134
Basic Operation in Printer Mode..................................................................................................................136
If a Paper Mismatch Occurs.....................................................................................................................136
Canceling a Print Job................................................................................................................................137
Printing Confidential Documents...................................................................................................................139
Storing a Locked Print file.........................................................................................................................139
Printing a Locked Print file.........................................................................................................................140
Deleting a Locked Print file.......................................................................................................................141
Checking which Locked Print File Jobs Have Been Canceled...............................................................142
Using Various Print Functions........................................................................................................................145
Print Quality Functions...............................................................................................................................145
Print Output Functions................................................................................................................................146
4. Using the Copier Function
The Screen in Copier Mode.........................................................................................................................149
Basic Operation in Copier Mode.................................................................................................................151
Canceling a Copy.....................................................................................................................................152
Making Enlarged or Reduced Copies.........................................................................................................154
Combining Multiple Pages............................................................................................................................156
Copying Two or Four Pages onto One Sheet.........................................................................................156
Copying Both Sides of an ID Card onto One Side of Paper.................................................................158
Making 2-sided Copies................................................................................................................................161
Specifying Scan Settings...............................................................................................................................164
Adjusting Image Density...........................................................................................................................164
Selecting the Document Type According to Original.............................................................................165
5. Using the Scanner Function
The Screen in Scanner Mode.......................................................................................................................167
Registering Scan Destinations.......................................................................................................................169
Modifying Scan Destinations....................................................................................................................175
Deleting Scan Destinations.......................................................................................................................175
Scanning Using the Control Panel................................................................................................................177
Basic Operation for Scan to E-mail/FTP/Folder....................................................................................177
3

Basic Operation for Scan to USB.............................................................................................................180
Specifying the Scan Settings.....................................................................................................................183
Scanning from a Computer...........................................................................................................................187
Settings You Can Configure in the TWAIN Dialog Box.........................................................................187
6. Using the Fax Function
The Screen in Fax Mode...............................................................................................................................191
Setting the Date and Time.............................................................................................................................193
Registering Fax Destinations.........................................................................................................................195
Registering Fax Destinations Using the Control Panel............................................................................195
Registering Fax Destinations Using COMMAND CENTER...................................................................198
Sending a Fax................................................................................................................................................201
Selecting Transmission Mode...................................................................................................................201
Internet Fax Transmission Overview........................................................................................................202
Basic Operation for Sending a Fax.........................................................................................................203
Specifying the Fax Destination.................................................................................................................206
Useful Sending Functions..........................................................................................................................210
Specifying the Scan Settings.....................................................................................................................212
Using the Fax Function from a Computer (LAN-Fax)..................................................................................215
Configuring the LAN-Fax Address Book.................................................................................................215
Basic Operation for Sending Faxes from a Computer...........................................................................222
Editing a Fax Cover Sheet........................................................................................................................224
Configuring Transmission Settings............................................................................................................226
Receiving a Fax..............................................................................................................................................229
Selecting Reception Mode.......................................................................................................................229
Receiving an Internet Fax..........................................................................................................................232
Forwarding or Storing Faxes in Memory................................................................................................233
Printing Out Faxes Stored in Memory......................................................................................................235
Receiving or Rejecting Faxes from Special Senders...............................................................................237
7. Configuring the Machine Using the Control Panel
Basic Operation Using the Menu Screen....................................................................................................239
Menu Chart....................................................................................................................................................241
Copy Settings.................................................................................................................................................245
Changing Copy Settings...........................................................................................................................245
4

Copy Setting Parameters..........................................................................................................................246
Scanner Settings............................................................................................................................................251
Changing Scanner Settings......................................................................................................................251
Scanner Setting Parameters......................................................................................................................252
Fax Transmission Settings..............................................................................................................................254
Changing Fax Transmission Settings........................................................................................................254
Fax Transmission Setting Parameters.......................................................................................................255
Fax Feature Settings.......................................................................................................................................257
Changing Fax Feature Settings................................................................................................................257
Fax Feature Setting Parameters................................................................................................................257
Fax Address Book Settings............................................................................................................................264
Registering Fax Destinations in Fax Quick Dial/Speed Dial.................................................................264
Fax Address Book Parameters.................................................................................................................264
System Settings...............................................................................................................................................266
Changing System Settings........................................................................................................................266
System Setting Parameters........................................................................................................................266
Network Settings............................................................................................................................................275
Changing Network Settings.....................................................................................................................275
Network Setting Parameters.....................................................................................................................275
Printing Lists/Reports.....................................................................................................................................279
Printing the Configuration Page................................................................................................................279
Types of Report..........................................................................................................................................279
Reading the Configuration Page..............................................................................................................280
Reading the Fax Journal...........................................................................................................................283
Reading the TX/RX Standby File List........................................................................................................284
Reading the Scanner Journal....................................................................................................................285
Administrator Settings....................................................................................................................................287
Changing Administrator Settings..............................................................................................................287
Administrator Setting Parameters.............................................................................................................287
Printer Feature Settings..................................................................................................................................292
Changing Printer Feature Settings............................................................................................................292
Printer Feature Setting Parameters...........................................................................................................292
5

8. Configuring the Machine Using COMMAND CENTER
Using COMMAND CENTER........................................................................................................................297
Displaying Top Page.....................................................................................................................................299
Changing the Interface Language...........................................................................................................300
Checking the System Information.................................................................................................................301
Checking the Status Information...............................................................................................................301
Checking the Counter Information...........................................................................................................302
Checking the Machine Information..........................................................................................................306
Configuring the System Settings...................................................................................................................307
Configuring the Sound Volume................................................................................................................307
Configuring the Paper Settings.................................................................................................................308
Specifying the Size of Paper for Printing Copies....................................................................................310
Configuring the Fax Settings.....................................................................................................................310
Specifying the Priority Tray.......................................................................................................................313
Configuring the Toner Saving Setting......................................................................................................314
Configuring the I/O Timeout Settings......................................................................................................315
Configuring the Black-and-White Print Priority Settings.........................................................................315
Registering Destinations................................................................................................................................317
Registering Fax Special Senders..................................................................................................................318
Restricting Machine Functions According to User.......................................................................................319
Configuring the Network Settings................................................................................................................320
Checking the Network Status...................................................................................................................320
Configuring the IPv6 Settings...................................................................................................................321
Configuring the Network Application Settings.......................................................................................322
Configuring the DNS Settings..................................................................................................................323
Configuring the Auto E-mail Notification Settings..................................................................................324
Configuring the SNMP Settings...............................................................................................................325
Configuring the SMTP Settings.................................................................................................................327
Configuring the POP3 Settings.................................................................................................................328
Configuring the Internet Fax Settings.......................................................................................................329
Configuring the IPsec Settings.......................................................................................................................331
Configuring the IPsec Global Settings.....................................................................................................331
Configuring the IPsec Policy.....................................................................................................................332
6

Printing Lists/Reports.....................................................................................................................................336
Configuring the Administrator Settings.........................................................................................................338
Configuring the Administrator Password and E-mail Address...............................................................338
Resetting the Machine’s Settings..............................................................................................................339
Backing Up the Machine's Settings..........................................................................................................339
Restoring the Machine's Settings from a Backup File.............................................................................341
Configuring the Date and Time Settings..................................................................................................341
Configuring the Energy Saver Mode Settings.........................................................................................342
9. Troubleshooting
Overview........................................................................................................................................................345
Common Problems.........................................................................................................................................346
Paper Feed Problems.....................................................................................................................................348
Removing Printing Jams.............................................................................................................................350
Removing Scanning Jams.........................................................................................................................356
Print Quality Problems...................................................................................................................................361
Checking the Condition of the Machine..................................................................................................361
Printer Problems.............................................................................................................................................362
Changing the Printer Driver Settings........................................................................................................364
Printed Colors Do Not Match Displayed Colors....................................................................................365
Print Positions Do Not Match Display Positions......................................................................................365
Copier Problems............................................................................................................................................366
Scanner Problems..........................................................................................................................................368
Fax Problems..................................................................................................................................................369
Error and Status Messages on the Screen...................................................................................................375
Replacing Print Cartridges............................................................................................................................385
Replacing the Waste Toner Bottle................................................................................................................391
10. Maintenance
Cleaning.........................................................................................................................................................397
Cautions to Take When Cleaning............................................................................................................397
Cleaning the Toner Density Sensor..........................................................................................................398
Cleaning the Friction Pad and Paper Feed Roller...................................................................................400
Cleaning the Registration Roller and Paper Tray....................................................................................402
Cleaning the Exposure Glass...................................................................................................................406
7

Cleaning the Auto Document Feeder.......................................................................................................406
Moving the Machine.....................................................................................................................................407
Moving over a Short Distance..................................................................................................................408
Moving over a Long Distance..................................................................................................................408
Disposal..........................................................................................................................................................410
If the Machine is Not Going to Be Used for a Long Time..........................................................................411
Preparing the Machine for a Long Period of Inactivity...........................................................................411
Using the Machine Again After It Has Been Inactive for a Long Period...............................................412
Consumables..................................................................................................................................................414
Print Cartridges..........................................................................................................................................414
Waste Toner Bottle....................................................................................................................................414
11. Appendix
Functions and Network Settings Available in an IPv6 Environment..........................................................417
Available Functions...................................................................................................................................417
Transmission Using IPsec...............................................................................................................................419
Encryption and Authentication by IPsec..................................................................................................419
Security Association..................................................................................................................................420
Encryption Key Exchange Settings Configuration Flow.........................................................................421
Specifying Encryption Key Exchange Settings........................................................................................421
Specifying IPsec Settings on the Computer.............................................................................................422
Enabling and Disabling IPsec Using the Control Panel..........................................................................424
Specifications of the Machine......................................................................................................................425
General Function Specifications..............................................................................................................425
Printer Function Specifications..................................................................................................................427
Copier Function Specifications.................................................................................................................427
Scanner Function Specifications...............................................................................................................428
Fax Function Specifications......................................................................................................................429
Specifications of Options..............................................................................................................................432
Paper Feed Unit.........................................................................................................................................432
Electromagnetic Interference........................................................................................................................433
Copyright Information about Installed Applications...................................................................................434
expat...........................................................................................................................................................434
JPEG LIBRARY............................................................................................................................................434
8

INDEX...........................................................................................................................................................435
9

10

1. Guide to the Machine
This chapter provides basic information about the product and this manual.
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Trademarks
Microsoft®, Windows®, Windows Server®, Windows Vista®, and Internet Explorer® are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
The proper name of Internet Explorer 6 is Microsoft® Internet Explorer® 6.
Adobe, Acrobat, PostScript, and Reader are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
PCL® is a registered trademark of Hewlett-Packard Company.
Apple, Bonjour, Macintosh, Mac OS, TrueType, and Safari are trademarks of Apple Inc., registered in
the U.S. and other countries.
Firefox® is a registered trademark of the Mozilla Foundation.
LINUX® is the registered trademark of Linus Torvalds in the U.S. and other countries.
RED HAT is a registered trademark of Red Hat, Inc.
Solaris is a trademark or registered trademark of Sun Microsystems, Inc. in the United States and other
countries.
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
The proper names of the Windows operating systems are as follows:
• The product names of Windows XP are as follows:
Microsoft® Windows® XP Professional Edition
Microsoft® Windows® XP Home Edition
Microsoft® Windows® XP Professional x64 Edition
• The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
11

Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
• The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Starter
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
• The product names of Windows Server 2003 are as follows:
Microsoft® Windows Server® 2003 Standard Edition
Microsoft® Windows Server® 2003 Enterprise Edition
Microsoft® Windows Server® 2003 Web Edition
Microsoft® Windows Server® 2003 Datacenter Edition
• The product names of Windows Server 2003 R2 are as follows:
Microsoft® Windows Server® 2003 R2 Standard Edition
Microsoft® Windows Server® 2003 R2 Enterprise Edition
Microsoft® Windows Server® 2003 R2 Datacenter Edition
• The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Foundation
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
Microsoft® Windows Server® 2008 Datacenter
Microsoft® Windows Server® 2008 for Itanium-based Systems
Microsoft® Windows® Web Server 2008
Microsoft® Windows® HPC Server 2008
• The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Foundation
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
Microsoft® Windows Server® 2008 R2 Datacenter
Microsoft® Windows Server® 2008 R2 for Itanium-based Systems
Microsoft® Windows® Web Server R2 2008
1. Guide to the Machine
12

Microsoft® Windows® HPC Server R2 2008
• PostScript® 3 in this manual stands for “Adobe PostScript 3 Emulation”.
Disclaimer
In no event will the company be liable for direct, indirect, special, incidental, or consequential damages
as a result of handling or operating the machine.
This manual may not be reproduced in whole or in part, modified, quoted, or reprinted without
permission.
Introduction
13

Manuals for This Machine
Several manuals are provided with this machine. Select the manual that contains the information you
require.
• Media differ according to manual.
• The printed and electronic versions of a manual have the same contents.
• Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files.
Safety Information
Provides information on safe usage of this machine.
To avoid injury and prevent damage to the machine, be sure to read this.
Quick Installation Guide
Contains procedures for removing the machine from its box and connecting it to a computer.
Driver Installation Guide
Provides information about installing drivers and software to use this machine.
Initial Guide for Scanner and Fax
Provides installation and operation procedures for the machine's scanner and fax functions. Details
about these functions that are not included in this manual are provided in User Guide.
This manual is stored in the DVD supplied with the machine.
User Guide
Provides information about general operation and covers the topics listed below.
• Installing options
• Suitable paper types
• Procedures to use the printer, copier, scanner, and fax functions
• Configuring the machine
• Troubleshooting problems and fixing paper jams
• Replacing consumables
• Checking the status of the machine using COMMAND CENTER
• Information about maintenance
This manual is stored in the DVD supplied with the machine.
Quick Guide
Provides information about troubleshooting and basic operations for making photocopies,
scanning, and sending faxes.
This manual is stored in the DVD supplied with the machine.
1. Guide to the Machine
14

Model-Specific Information
This section explains how you can identify region of your machine.
Model types
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
CES130
The following information is region-specific. Read the information under the symbol that
corresponds to the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• CODE XXXX -22, -27
• 220-240V
(mainly North America)
If the label contains the following, your machine is a region B model:
• CODE XXXX -17
• 120 V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
Model-Specific Information
15

List of Option
This section provides a list of option for this machine, and how it is referred to as in this manual.
Option List Referred to as
Paper Feed Unit paper feed unit
• For details about the specifications of this option, see p.432 "Specifications of Options".
1. Guide to the Machine
16

How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
Notes
Contents of this manual are subject to change without prior notice.
Some illustrations in this manual might be slightly different from the machine.
About IP Address
In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are
relevant to the environment you are using.
How to Read This Manual
17

Feature Highlights
This section provides information about basic usage and some useful functions of the machine.
• Certain functions require special machine configuration.
Using the Machine as a Printer
To use this machine as a printer, two types of connection methods are available:
• USB connection
• Network connection
Connecting via USB
You can connect this machine directly to a computer using a USB cable.
CES131
Preparation for printing via USB
To use this machine as a printer via USB connection:
1. Connect the machine to a computer using a USB cable, and install the printer driver on the
computer.
For details, see p.62 "Connecting with a Computer Using a USB Cable" and Driver
Installation Guide.
Connecting via a network
You can connect this machine to a network and use it as a network printer.
1. Guide to the Machine
18

CES132
Preparation for printing via a network
To use this machine as a printer via network connection:
1. Connect the machine to a network.
For details, see p.63 "Connecting with a Network Cable".
2. Specify the network settings, such as the machine's IP address.
For details, see p.69 " Configuring the Machine".
3. Install the printer driver on a computer.
For details, see Driver Installation Guide.
Printing confidential documents
If you use the Locked Print function, you can password protect your print job.
This means that your job is printed only after you enter the password using the machine's control panel.
This function prevents unauthorized users seeing sensitive documents at the printer.
• This function is only available when using the PCL printer driver, and printing from a computer
running a Windows operating system.
CES157
Feature Highlights
19