Kyocera TASKalfa 650c User manual

MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
Troubleshooting Guide

©2009 KYOCERA MITA All rights reserved

Preface 1
Preface
Thank you for purchasing Multifunctional Digital Color System. This guide describes how to troubleshoot the problems that
could occur while you are using the equipment. Keep this guide within easy reach, and use it to configure an environment
that makes best use of the equipment’s functions.
How to read this manual
Symbols in this manual
In this manual, some important items are described with the symbols shown below. Be sure to read these items before
using this equipment.
Other than the above, this manual also describes information that may be useful for the operation of this equipment with
the following signage:
Screens
yScreens in this manual may differ from the actual ones depending on the use-environment of the equipment such as
the installing status of options.
yScreens of when paper in the A/B format is used are given in this manual. If you use paper in the LT format, the display
or the order of buttons may differ from that of your equipment.
Trademarks
yThe official name of Windows 2000 is Microsoft Windows 2000 Operating System.
yThe official name of Windows XP is Microsoft Windows XP Operating System.
yThe official name of Windows Vista is Microsoft Windows Vista Operating System.
yThe official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating System.
yThe official name of Windows Server 2008 is Microsoft Windows Server 2008 Operating System.
yMicrosoft, Windows, Windows NT, and the brand names and product names of other Microsoft products are
trademarks of Microsoft Corporation in the US and other countries.
yApple, AppleTalk, Macintosh, Mac, Mac OS, Safari, TrueType, and LaserWriter are trademarks of Apple Inc. in the US
and other countries.
yAdobe, Adobe Acrobat, Adobe Reader, Adobe Acrobat Reader, and PostScript are trademarks of Adobe Systems
Incorporated.
yMozilla, Firefox and Firefox logo are trademarks or registered trademarks of Mozilla Foundation in the U.S. and other
countries.
yIBM, AT and AIX are trademarks of International Business Machines Corporation.
yNOVELL, NetWare, and NDS are trademarks of Novell, Inc.
yOther company names and product names in this manual are the trademarks of their respective companies.
Indicates a potentially hazardous situation which, if not avoided, could result in death, serious
injury, or serious damage, or fire in the equipment or surrounding assets.
Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury, partial damage to the equipment or surrounding assets, or loss of data.
Indicates information to which you should pay attention when operating the equipment.
Describes handy information that is useful to know when operating the equipment.
Pages describing items related to what you are currently doing. See these pages as required.

CONTENTS 3
CONTENTS
Preface....................................................................................................................................... 1
Chapter 1 TROUBLESHOOTING FOR THE HARDWARE
Messages Displayed on the Touch Panel .............................................................................. 8
Clearing a Paper Jam............................................................................................................. 11
Locating a paper jam........................................................................................................... 11
Clearing a paper jam........................................................................................................... 12
Paper jam in the Reversing Automatic Document Feeder .................................................. 13
Paper jam in the External Large Capacity Feeder (optional)............................................... 15
Paper jam in the drawer feeding portion.............................................................................. 17
Paper jam in the bypass tray............................................................................................... 18
Paper jam in the right side of the equipment....................................................................... 18
Paper jam in the duplexing unit........................................................................................... 21
Paper jam in the Finisher and the Hole Punch Unit (both optional)..................................... 22
Paper jam in the Saddle Stitch unit (optional) ..................................................................... 26
Paper jam in the receiving unit............................................................................................ 30
Paper jam in the bridge unit................................................................................................. 32
Clearing paper jams caused by a wrong paper size setting................................................ 33
Clearing paper jams caused by a wrong paper type setting................................................ 38
Clearing a Staple Jam ............................................................................................................ 43
Staple jam in the Finisher.................................................................................................... 43
Staple jam in the Saddle Stitch unit..................................................................................... 44
Replacing a Toner Cartridge ................................................................................................. 47
Replacing a “Near Empty” toner cartridge........................................................................... 49
Replacing the Waste Toner Box............................................................................................ 52
Refilling With Staples............................................................................................................. 54
Refilling the Finisher staples................................................................................................ 54
Refilling the Saddle Stitch unit staples ................................................................................ 55
Cleaning the Hole Punch Dust Bin ....................................................................................... 58
Chapter 2 TROUBLESHOOTING FOR COPYING
Copying Problems.................................................................................................................. 60
Chapter 3 TROUBLESHOOTING FOR PRINTING
Print Job Problems................................................................................................................. 64
Clearing print job errors.......................................................................................................64
Cannot remember the document password for a Private Print job...................................... 66
Printer Driver Problems .........................................................................................................67
Cannot print (port setting problems).................................................................................... 67
Command line options not processed................................................................................. 67
Retrieval of printer configuration failed................................................................................ 67
Cannot print a job as expected using PS3 printer driver..................................................... 68
Cannot change settings on the [Fonts] tab and the [Configuration] tab .............................. 68
The scanned image of a black-and-white original is printed in the full color mode ............. 68
Network Connection Problems ............................................................................................. 69
Cannot print with the equipment (network connection problems)........................................ 69
Cannot print with SMB print................................................................................................. 69

4 CONTENTS
Cannot print properly with AppleTalk print........................................................................... 69
Client Problems ..................................................................................................................... 70
Checking the client status.................................................................................................... 70
Hardware Problems................................................................................................................ 71
Startup page not printed...................................................................................................... 71
Print jobs not output ............................................................................................................ 71
Chapter 4 TROUBLESHOOTING FOR SCANNING
Scanning Problems................................................................................................................ 74
Cannot E-mail my scans...................................................................................................... 74
Cannot find the data saved in the shared folder.................................................................. 74
Chapter 5 TROUBLESHOOTING FOR e-Filing
e-Filing Web Utility Problems................................................................................................ 76
e-Filing Web Utility terminates the session.......................................................................... 76
Numerous sub windows repeatedly appear ........................................................................ 76
Displaying the items in the Contents Frame takes a long time............................................ 76
Error messages................................................................................................................... 77
Chapter 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Locating the Equipment in the Network............................................................................... 80
Cannot locate the equipment in the network....................................................................... 80
Cannot locate the equipment with Local Discovery............................................................. 81
Equipment does not respond to ping command.................................................................. 82
LDAP Search and Authentication Problems........................................................................ 83
Network shutdown occurs or touch panel disabled after LDAP search............................... 83
LDAP authentication takes a long time................................................................................ 83
Printing Problems (Network Related)................................................................................... 84
SMB print and Point&Print in a Windows operating system environment........................... 84
Raw TCP or LPR print in a Windows operating system environment ................................. 84
IPP print in a Windows operating system environment....................................................... 85
Novell print in a NetWare environment................................................................................ 85
Macintosh environment ....................................................................................................... 86
UNIX/Linux environment...................................................................................................... 86
Network Fax (N/W-Fax) Driver Problems.............................................................................. 87
Cannot send a fax document with N/W-Fax driver.............................................................. 87
“Could not connect to the MFP device” message appears.................................................. 87
Chapter 7 CHECKING THE EQUIPMENT STATUS WITH COMMAND CENTER
Hardware Status Icons on COMMAND CENTER [Device] Tab........................................... 90
Error Messages ...................................................................................................................... 92
Error Codes............................................................................................................................. 96
Error codes on print jobs ..................................................................................................... 96
Error codes on transmission and reception......................................................................... 98
Error codes on scan jobs................................................................................................... 101

CONTENTS 5
Chapter 8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
When You Think Something Is Wrong With the Equipment............................................. 108
General operations............................................................................................................ 108
Originals and paper........................................................................................................... 109
Regular Maintenance ........................................................................................................... 110
INDEX ................................................................................................................................................................... 111

6 CONTENTS

1.TROUBLESHOOTING FOR THE
HARDWARE
This chapter describes how to troubleshoot the problems with paper, toner and other finishing processes.
This chapter also describes how to supply the paper, toner and staples.
Messages Displayed on the Touch Panel ..............................................................................8
Clearing a Paper Jam............................................................................................................. 11
Locating a paper jam............................................................................................................................................11
Clearing a paper jam............................................................................................................................................12
Paper jam in the Reversing Automatic Document Feeder ...................................................................................13
Paper jam in the External Large Capacity Feeder (optional)................................................................................15
Paper jam in the drawer feeding portion ..............................................................................................................17
Paper jam in the bypass tray................................................................................................................................18
Paper jam in the right side of the equipment........................................................................................................18
Paper jam in the duplexing unit............................................................................................................................21
Paper jam in the Finisher and the Hole Punch Unit (both optional) .....................................................................22
Paper jam in the Saddle Stitch unit (optional) ......................................................................................................26
Paper jam in the receiving unit.............................................................................................................................30
Paper jam in the bridge unit .................................................................................................................................32
Clearing paper jams caused by a wrong paper size setting.................................................................................33
Clearing paper jams caused by a wrong paper type setting.................................................................................38
Clearing a Staple Jam............................................................................................................43
Staple jam in the Finisher.....................................................................................................................................43
Staple jam in the Saddle Stitch unit......................................................................................................................44
Replacing a Toner Cartridge .................................................................................................47
Replacing a “Near Empty” toner cartridge............................................................................................................49
Replacing the Waste Toner Box............................................................................................52
Refilling With Staples.............................................................................................................54
Refilling the Finisher staples.................................................................................................................................54
Refilling the Saddle Stitch unit staples..................................................................................................................55
Cleaning the Hole Punch Dust Bin.......................................................................................58

1 TROUBLESHOOTING FOR THE HARDWARE
8 Messages Displayed on the Touch Panel
Messages Displayed on the Touch Panel
When a message appears on the touch panel, see the table below to solve the problem.
Message Problem Description Solution
Misfeed in *** Paper jam has occurred inside the
equipment. Remove the jammed paper following the guidance displayed on the touch panel.
P.11 “Clearing a Paper Jam”
Install new *** toner cartridge No toner is left. “***” indicates the
color.
(The colors are shown abbreviated
when two or more toners are running
out: Y: yellow, M: magenta, C: cyan,
and K: black.)
See the color indication on the touch panel and
replace the toner cartridge.(About 2000 copies more
can be made after this message appears. The
number varies depending on the conditions of
copying.
P.47 “Replacing a Toner Cartridge”
Check paper size setting on control
panel for drawer N Paper jam has occurred because of the mismatch between the paper size
placed in drawer N and the size
registered for drawer N on the
equipment.
Just removing the jammed paper does not prevent
another paper jam. Be sure to correctly register the
paper size in the equipment.
P.33 “Clearing paper jams caused by a wrong
paper size setting”
Check paper type setting for drawer N Paper jam has occurred because of
the mismatch between the paper type
placed in a drawer N and the type
registered for the drawer N on the
equipment.
Just removing the jammed paper does not prevent
another paper jam. Be sure to correctly register the
paper type in the equipment.
P.38 “Clearing paper jams caused by a wrong
paper type setting”
Paper for left drawer can be added No paper is left in the left tray of the
Tandem Large Capacity Feeder. You can add paper while the copy function is in operation. Open the drawer of the Tandem Large
Capacity Feeder and add paper in the left drawer.
For details, refer to Chapter 1 of the Copying Guide.
TRU Box needs to be replaced
(Please make a service call) The TRU box requires replacement by a service technician. Contact your service representative.
Prepare new waste toner box The waste toner box is nearly full. Have a new waste toner box ready for the
replacement.
Wait (Performing Self-check) The equipment is undergoing the
maintenance to keep its imaging
quality.
Wait until the maintenance is completed and the
message disappears.
Change direction of original The orientation of the original placed
on the original glass is incorrect. Change the orientation of the original by 90 degrees and place it on the original glass.
Misfeed in document feeder The original was jammed inside the
Reversing Automatic Document
Feeder.
Remove the jammed original following the guidance
displayed on the touch panel.
P.13 “Paper jam in the Reversing Automatic
Document Feeder”
Time for Developer (*) Maintenance.
(The colors are shown abbreviated:
Y: yellow, M: magenta, C: cyan and K:
black.)
Little developer remains. “*” indicates
the color of the developer. Contact your service representative.
Cannot print this paper size
Select the other Drawer A printing was attempted but failed. The paper could not be output on the
tray selected for the paper output
because of the mismatch between the
paper size and the tray.
1. The paper with the size of 320
mm x 450 mm, 320 mm x 460 mm
or 330 mm x 483 mm (13" x 19")
was attempted to be output in the
lower receiving tray of DF-800/
DF-810.
2. The paper with the length of 457
mm (18") or longer was attempted
to be output in the lower receiving
tray of DF-800/DF-810.
3. The paper with the length of 483
mm (19") or longer was attempted
to be output in the receiving tray
of the Finisher.
Delete the failed print job, select the appropriate tray
for the paper, and perform printing again.

1 TROUBLESHOOTING FOR THE HARDWARE
Messages Displayed on the Touch Panel 9
Cannot print this paper type
Set the other paper type A printing was attempted but failed. The paper could not be output in the
tray selected for the paper output
because of the mismatch between the
paper type and the tray.
(Special paper or thick 4 paper was
attempted to be output in the lower
receiving tray of DF-800/DF-810.)
Delete the failed print job, select the appropriate tray
for the paper, and perform printing again.
Change from this mode
Count over, cannot store anymore The number of originals to be scanned has reached the limit of
1000 sheets during scanning. (The
magazine sort or page number
function is used.)
Reduce the number of originals to be scanned to less
than 1000 sheets, and try it again.
READY (CHECK SADDLE STITCH
STAPLER) Staple jam has occurred in the stapler of the Saddle Stitch unit. Remove the jammed staples. P.44 “Staple jam in the Saddle Stitch unit”
READY (CHECK SADDLE STITCH
STAPLER) No staples remain in the stapler of the Saddle Stitch unit. Refill the staples. P.55 “Refilling the Saddle Stitch unit staples”
READY (CHECK STAPLER) Staple jam has occurred in the stapler
of the Finisher. Remove the jammed staples. P.43 “Clearing a Staple Jam”
READY (CHECK STAPLER) No staples remain in the stapler of the
Finisher. Refill the staples. P.54 “Refilling With Staples”
READY (HOLE PUNCH DUST BIN IS
FULL) The hole punch dust bin is full of paper punchings. Remove the paper punchings. P.58 “Cleaning the Hole Punch Dust Bin”
READY (INNER TRAY FULL) The receiving tray of the equipment is
full of paper. Remove the paper from the receiving tray of the equipment.
Add paper No paper remains in a drawer or on
the bypass tray. Set paper in the drawer or on the bypass tray. The touch panel indicates which drawer (or the bypass
tray) has no paper.
To set paper, refer to the Copying Guide.
Call for service The equipment requires adjusting by
a service technician. Contact your service representative with the error code (C***) displayed on the right side of the touch
panel.
Never attempt to repair, disassemble or modify
the equipment by yourself.
You could cause a fire or get an electric shock.
Always contact your service representative for
maintenance or repair of the internal parts of the
equipment.
Examine stapler in the Saddle Stitch
unit Staple jam has occurred in the stapler of the Saddle Stitch unit. Remove the jammed staples. P.44 “Staple jam in the Saddle Stitch unit”
Check staple cartridge in the Saddle
Stitch unit No staples remain in the stapler of the Saddle Stitch unit. Refill the staples. P.54 “Refilling With Staples”
Check staple cartridge No staples remain in the stapler of the
Finisher. Refill the staples. P.54 “Refilling With Staples”
Examine Stapler Staple jam has occurred in the stapler
of the Finisher. Remove the jammed staples. P.43 “Clearing a Staple Jam”
Saving energy Press START button The equipment is in the Energy Saver
mode after a period of time. Press the [START] button to clear the Energy Saver mode.
CHANGE DRAWER TO CORRECT
PAPER SIZE No paper suitable for the original is set. Place the suitable size paper for the original in the drawer.
Time for periodic maintenance The equipment requires inspection
and maintenance by a service
technician.
Contact your service representative.
POWER FAILURE A job was interrupted by a power
failure or some other reason. The print or fax job may be incomplete. Press [JOB STATUS] to check whether any jobs are unfinished.
To clear the message, press the [FUNCTION CLEAR]
button twice.
ERASING DATA TheDataOverwrite Enabler (optional)
is clearing the data. This message is displayed if the Data Overwrite Enabler (optional) is installed. You can operate the
equipment while the message is displayed.
Message Problem Description Solution

1 TROUBLESHOOTING FOR THE HARDWARE
10 Messages Displayed on the Touch Panel
Error Codes
The error codes indicating the status of the equipment may appear on the touch panel. You can find the listings of these
codes in Chapter 7.
P.96 “Error Codes”
Check paper size setting on touch
panel for Bypass tray Paper jam occurred because of a mismatch between the paper size
placed in the bypass tray and the size
registered for the bypass tray in the
equipment.
Register the paper size correctly. Just clearing the
paper jam does not prevent another paper jam.
P.33 “Clearing paper jams caused by a wrong
paper size setting”
Set the paper on the bypass tray
again. The paper placed on the bypass tray jammed. Remove the jammed paper and set the paper again.
Reboot the machine An error occurred in the equipment
and it stopped normal operation. Rebooting the equipment may correct the error. To reboot the equipment, turn the main power switch off
and then on.
Toner near Empty (***) A toner is running out. “***” indicates
the color.
(The colors are shown in
abbreviations when two or more
toners are running out: Y: yellow,
M:magenta, C:cyan, and K:black)
Check the color of the toner on the touch panel and
prepare the toner cartridge.
(About 4000 copies more can be made after this
message appears.)
yReplace a toner cartridge after the message
“Install new *** toner cartridge” is displayed.
yBlack and white printing is available while the
other colors have run out. Neither color nor
black and white printing can be done when
the black toner has run out.
yIf you replace a toner cartridge with a new one
while some toner remains, make sure to clear
the counter. This is necessary for the
equipment to display the next “Toner near
Empty” message at the proper time. For the
procedure, see below.
P.49 “Replacing a “Near Empty” toner
cartridge”
Confirm waste toner box is attached
and close waste toner box cover The waste toner box is not securely attached or the waste toner box cover
is open.
Confirm the waste toner box is securely mounted and
close the waste toner box cover.
P.52 “Replacing the Waste Toner Box”
Dispose of used toner The waste toner box is full. Replace the waste toner box following the guidance
displayed on the touch panel.
P.52 “Replacing the Waste Toner Box”
Please Empty Hole Punch Waste The Hole Punch Unit dust bin is full. Remove the paper punchings.
P.58 “Cleaning the Hole Punch Dust Bin”
Not enough Work Space to store
originals
Will you print out stored originals?
Internal memory available ran out
while scanning. To print out the data for the originals stored (scanned) until the message appeared, press [YES] on the touch
panel. To delete the stored data, press [NO].
The number of originals exceeds the
limits. Will you copy stored originals? The number of images scanned exceeded the maximum (about 1000
in A4 or LT).
To print out the data for the originals stored (scanned)
until the message appeared, press [YES] on the touch
panel. To delete the stored data, press [NO].
Message Problem Description Solution

1 TROUBLESHOOTING FOR THE HARDWARE
Clearing a Paper Jam 11
Clearing a Paper Jam
Locating a paper jam
The equipment stops copying when the original or copy paper is jammed. Paper jams are notified on the touch panel as
follows:
The paper jam symbol helps you locate the paper jam.
1. Receiving tray lower cover (P.31)
2. Receiving tray (P.30)
3. Reversing Automatic Document Feeder (P.13)
4. Fuser unit (P.19)
5. Duplexing unit (P.21)
6. Bypass tray (P.18)
7. External Large Capacity Feeder (optional) (P.15)
8. Drawer feeding portion (P.17)
9. Transport unit (P.18)
10.Bridge unit (P.32)
11. Side receiving tray (P.30)
12.Hole Punch Unit (optional) (P.22)
13.Saddle Stitch unit (optional) (P.26)
14.Finisher (optional) (P.22)
Error code
Error message
Paper jam symbols
Guidance for
clearing paper jams
1314 912 11 10 78
321 4 5 6

1 TROUBLESHOOTING FOR THE HARDWARE
12 Clearing a Paper Jam
The picture of the hardware device shown on the touch panel differs depending on the composition of the options
installed.
Clearing a paper jam
Remove the jammed paper from the bridge unit after you have cleared all the other jams. Pulling out the bridge unit
from the equipment may tear the paper left inside the equipment.
1
Clear the paper jam
Clear the paper jam following the guidance shown on the touch panel. Press or to scroll the pages.
2
After clearing the jam, close all the opened covers.
The equipment starts the warm-up. Follow the guidance on the touch panel.
Tips on removing the jammed paper
Note the following points in removing the jammed paper.
Remove the jammed paper from the bridge unit after clearing all the other jams.
Remove the jammed paper from the bridge unit after you have cleared all the other jams. If you pull out the bridge unit
from the equipment with the jammed paper left, the jammed paper may be torn and left inside the equipment.
Remove the jammed paper carefully so as not to tear it.
To avoid tearing the jammed paper, remove the paper slowly with both hands. Using force may tear the paper, making
more difficult to remove it. See also that no pieces of torn paper are left inside the equipment.
When the paper jam sign remains after removing the jammed paper;
Depending on the timing of the occurrence, no jammed paper may be found where the paper jam sign indicates. If the
sign does not disappear after you have removed the jammed paper, follow the steps as instructed on the touch panel.

1.TROUBLESHOOTING FOR THE HARDWARE
Clearing a Paper Jam 13
1 TROUBLESHOOTING FOR THE HARDWARE
If paper jams occur frequently
The following are the common causes of paper jams. If the problem persists, check for the following situations.
yAn unsuitable original is placed on the Reversing Automatic Document Feeder.
yUnavailable paper with the equipment is used.
yPaper sizes are not consistent between the size in a drawer or the bypass tray and the size registered in the
equipment.
yAll the jammed paper has not been removed.
yThere is too much gap between paper and the side or end guide in the drawer.
yThe amount of paper placed in a drawer exceeds the limit indicated on the side guide of the drawer.
Paper jam in the Reversing Automatic Document Feeder
Do not touch the fuser unit or the metal portion around it.
Do not touch the fuser or the metal portion around it when you remove the
jammed paper from the fuser unit. This could burn you or the shock could
cause you to get your hand injured in the machine.
Do not touch the transfer belt.
Do not touch the transfer belt when you remove the jammed paper inside
the right of the equipment. Doing so may cause damage the equipment or
result in a poor output.
1
Raise the lever and open the upper cover.
2
Remove the original.
1
2

1 TROUBLESHOOTING FOR THE HARDWARE
14 Clearing a Paper Jam
5
Close the transport guide.
7
Lower the original feeder tray.
3
Turn the dial to remove the original.
4
Open the transport guide.
6
Raise the original feeder tray, and remove the original
under the guide plate.
8
Close the upper cover.
9
Open the Reversing Automatic Document Feeder.
1
2

1.TROUBLESHOOTING FOR THE HARDWARE
Clearing a Paper Jam 15
1 TROUBLESHOOTING FOR THE HARDWARE
Paper jam in the External Large Capacity Feeder (optional)
Be careful not to let your fingers be caught between the equipment and the External Large Capacity Feeder.
10
Open the reverse cover and remove the original.
11
Close the reverse cover.
12
Close the Reversing Automatic Document Feeder.
1
Separate the External Large Capacity Feeder
(optional) from the equipment.
Move it slowly while pushing the lock lever.

1 TROUBLESHOOTING FOR THE HARDWARE
16 Clearing a Paper Jam
2
Remove the jammed paper by turning the green dial.
3
Remove the jammed paper from the equipment.
4
Pull out the feeder tray and remove the jammed
paper.
5
Close the feeder tray and connect the External Large
Capacity Feeder to the equipment.
Slowly move the External Large Capacity Feeder placing your hands
on the positions shown in the figure.

1.TROUBLESHOOTING FOR THE HARDWARE
Clearing a Paper Jam 17
1 TROUBLESHOOTING FOR THE HARDWARE
Paper jam in the drawer feeding portion
Be careful not to let your fingers be caught between the equipment and the External Large Capacity Feeder.
1
Separate the External Large Capacity Feeder
(optional) from the equipment when the External
Large Capacity Feeder is attached.
Move it slowly while pushing the lock lever.
2
Open the paper feed cover.
3
Remove the jammed paper from the drawer.
4
Open the paper source drawer and remove the
jammed paper.

1 TROUBLESHOOTING FOR THE HARDWARE
18 Clearing a Paper Jam
5
Close the drawer and the paper feed cover.
Paper jam in the bypass tray
Paper jam in the right side of the equipment
Do not touch the fuser unit or the metal portion around it.
Since they are very hot, you could be burned or the shock could cause you to get your hand injured in the machine.
Transport unit
6
Connect the External Large Capacity Feeder (if
attached, optional) to the equipment.
Move it slowly placing your hands on the point shown in the figure.
1
Pull out the jammed paper in the bypass tray.
1
Pull out the duplexing unit.
Grasp the lever of the duplexing unit and pull it until it stops.
Be careful not to touch the slide rails (A in the figure).
This could injure you.
A
A