Kyocera Verve User manual

Kyocera Verve
User Guide
[UG template version 13a]

TOC i
Table of Contents
Get Started ................................................................................................................................ 1
User Guide Notes............................................................................................................... 1
Your Phone at a Glance...................................................................................................... 1
Set Up Your Phone............................................................................................................. 2
Activate Your Phone........................................................................................................... 3
Set Up Voicemail................................................................................................................ 4
Sprint Account Information and Help................................................................................... 5
Sprint Account Passwords........................................................................................... 5
Manage Your Account................................................................................................. 5
Sprint Support Services............................................................................................... 6
Phone Basics............................................................................................................................. 8
Your Phone’s Layout........................................................................................................... 8
Turn Your Phone On and Off.............................................................................................10
Status Bar..........................................................................................................................11
Navigate Through the Menus.............................................................................................13
Display Your Phone Number..............................................................................................14
Enter Text..........................................................................................................................14
Slide-out QWERTY Keyboard.....................................................................................14
Select a Text Input Mode............................................................................................16
XT9 Smart Input .........................................................................................................17
Abc Mode ...................................................................................................................18
Text Entry Options......................................................................................................18
Copy and Paste Text..................................................................................................19
Phone Calls ..............................................................................................................................20
Make Phone Calls..............................................................................................................20
Call Using the Phone Keypad.....................................................................................20
Call from History.........................................................................................................20
Call from Contacts......................................................................................................20
Call Using Your Voice.................................................................................................21
Call Using the Plus (+) Code.......................................................................................21

TOC ii
Call Using a Speed Dial Number ................................................................................21
Call a Phone Number with Pauses .............................................................................21
Call a Phone Number in a Message ...........................................................................22
Call Emergency Numbers...........................................................................................22
Receive Phone Calls..........................................................................................................23
End Phone Calls................................................................................................................25
Missed Call Notification......................................................................................................25
Voicemail...........................................................................................................................25
Voicemail Setup..........................................................................................................25
Voicemail Notification .................................................................................................25
Retrieve Your Voicemail Messages ............................................................................26
Phone Call Options............................................................................................................27
In-call Options.............................................................................................................27
Caller ID .....................................................................................................................27
Call Waiting ................................................................................................................28
3-Way Calling.............................................................................................................28
Call Forwarding ..........................................................................................................29
Set Up Speed Dialing.........................................................................................................29
Call Settings ......................................................................................................................30
Abbreviated Dialing.....................................................................................................30
Call Answer Mode.......................................................................................................31
Auto-Answer Mode.....................................................................................................31
History ...............................................................................................................................31
Contacts....................................................................................................................................33
Get Started with Contacts..................................................................................................33
Access Contacts.........................................................................................................33
The Contacts List........................................................................................................33
Contacts List Options..................................................................................................33
Add a Contact....................................................................................................................34
Save a Phone Number.......................................................................................................34
Edit a Contact....................................................................................................................35
Add or Edit Information for a Contact..........................................................................35
Assign a Picture to a Contact......................................................................................35

TOC iii
Assign a Ringtone to a Contact...................................................................................36
Assign a Vibrate Type to a Contact.............................................................................36
Delete a Contact.........................................................................................................36
Add a Group Contact.........................................................................................................37
Edit a Group Contact .........................................................................................................37
Add Members to a Group............................................................................................37
Remove Members from a Group.................................................................................38
Delete a Group Contact..............................................................................................38
ICE (In Case of Emergency) Contacts ...............................................................................38
ICE Contacts ..............................................................................................................38
Call the ICE Contact...................................................................................................39
Emergency Message..................................................................................................39
Personal Information...................................................................................................39
Secret Contacts Entries.....................................................................................................40
Dial Sprint Services............................................................................................................40
Accounts and Messaging..........................................................................................................42
Text and Multimedia Messaging.........................................................................................42
Send a Message.........................................................................................................42
Access Messages.......................................................................................................43
Threaded Messaging..................................................................................................43
Messaging Settings ....................................................................................................45
Simple Data Exchange ......................................................................................................47
Email .................................................................................................................................49
Apps and Entertainment............................................................................................................50
Download Games, Ringtones, and More............................................................................50
My Content Manager .........................................................................................................51
Shopping ...........................................................................................................................52
Sprint Family Locator.........................................................................................................53
Web and Data...........................................................................................................................54
Launch a Web Connection.................................................................................................54
Data Services General Information....................................................................................54
Your User Name.........................................................................................................54
Data Connection Status and Indicators.......................................................................55

TOC iv
Browser .............................................................................................................................55
Learn to Navigate the Web.........................................................................................55
Browser Menu ............................................................................................................56
Camera.....................................................................................................................................59
Take Pictures.....................................................................................................................59
Take a Picture ............................................................................................................59
Camera Mode Options................................................................................................59
Camera Settings.........................................................................................................61
Assign Pictures...........................................................................................................62
Store Pictures....................................................................................................................62
Send Pictures ....................................................................................................................63
Tools and Calendar...................................................................................................................64
Activate This Device ..........................................................................................................64
Alarm.................................................................................................................................64
Calendar............................................................................................................................65
Add an Event to the Calendar.....................................................................................65
Add a To Do List Item to the Calendar........................................................................66
Calendar Event Alerts.................................................................................................66
View Calendar Events ................................................................................................67
Erase Calendar Events...............................................................................................67
Bluetooth ...........................................................................................................................68
Turn Bluetooth On or Off.............................................................................................68
Bluetooth Settings Menu.............................................................................................68
Change the Device Name...........................................................................................68
Pair Bluetooth Devices ...............................................................................................69
View the Trusted Devices List.....................................................................................69
Trusted Devices List Menu .........................................................................................69
Send Items via Bluetooth............................................................................................70
Update Phone....................................................................................................................70
Media Transfer...................................................................................................................71
Voice Services...................................................................................................................71
Automatic Speech Recognition (ASR) ........................................................................71
Manage Voice Memos................................................................................................75

TOC v
Assigned Media.................................................................................................................76
Calculator ..........................................................................................................................77
Countdown Timer ..............................................................................................................77
Stopwatch..........................................................................................................................77
World Clock .......................................................................................................................78
Settings.....................................................................................................................................79
Display Settings.................................................................................................................79
Change the Screensaver............................................................................................79
Change the Brightness...............................................................................................79
Change the Font Size.................................................................................................79
Change the Backlight Settings....................................................................................80
Set the Notification Pop-up.........................................................................................80
Select a Picture ID......................................................................................................80
Power Save Mode ......................................................................................................81
Change the Clock/Calendar Display ...........................................................................81
Set a Custom Greeting ...............................................................................................81
Change the Phone’s Menu Style.................................................................................81
Volume Settings.................................................................................................................81
Adjust the Phone’s Volume Settings ...........................................................................81
Silence All...................................................................................................................82
Ringtone Settings ..............................................................................................................82
Keyguard...........................................................................................................................83
Text Entry..........................................................................................................................84
Phone Information .............................................................................................................85
Security Settings................................................................................................................85
Lock Phone.................................................................................................................85
Limit Use ....................................................................................................................86
Reset Your Phone and Phone Content.......................................................................88
Delete Phone Content ................................................................................................88
Accessibility Settings .........................................................................................................89
Voice Guide................................................................................................................89
Voice Recognition.......................................................................................................89
TTY Mode...................................................................................................................90

TOC vi
Font Size ....................................................................................................................90
Vibrate Type...............................................................................................................91
Hearing Aid Device Compatibility................................................................................91
Screen Contrast..........................................................................................................91
Phone Setup Options.........................................................................................................92
Airplane Mode ............................................................................................................92
Alerts..........................................................................................................................92
Call Setup...................................................................................................................93
Data Settings..............................................................................................................93
Headset Mode............................................................................................................94
Language Settings......................................................................................................94
Location Settings........................................................................................................94
Roaming.....................................................................................................................95
Roaming Guards ........................................................................................................96
Navigation Key Shortcuts............................................................................................98
Copyright Information................................................................................................................99
Index.......................................................................................................................................100

Get Started 1
Get Started
The following topics give you all the information you need to set up your phone and wireless
service the first time.
User Guide Notes
Instructions to perform tasks in this guide may change depending on the software version on
your phone. All screens in this guide are simulated. Actual displays may vary.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and keys.

Get Started 2
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Insert your fingernail into the slot at the side of the battery compartment cover and lift
the cover off gently.
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.

Get Started 3
Note: When you insert the battery, your phone may power on automatically.
2. Charge your battery.
Plug the USB connector into the charger/accessory jack on the lower left side of your
phone.
Plug the AC adapter into an electrical outlet.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
3. Press and hold to turn the phone on.
If your phone is activated, it will turn on and search for Sprint service.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
●If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
●If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.

Get Started 4
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
●If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•If an error occurs, press ACTIVATE (left softkey) to override auto-activation and
start the manual activation wizard.
•Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press while the phone is being activated. Pressing cancels the activation
process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Press and hold in standby mode to dial your voicemail number.
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.

Get Started 5
Important: Voicemail Password –It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
For more information about voicemail, see Voicemail.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited
access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get
started.) If you are not the account owner (if someone else receives the bill for your Sprint
service), you can get a sub-account password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
●Access your account information.
●Check your minutes used (depending on your Sprint service plan).
●View and pay your bill.
●Enroll in Sprint online billing and automatic payment.

Get Started 6
●Purchase accessories.
●Shop for the latest Sprint phones.
●View available Sprint service plans and options.
●Learn more about data services and other products like games, ringtones, screen savers,
and more.
From Your Sprint Phone
1. Press > My Account.
2. Select from the following options:
Account Details: View your account information.
Hear Minutes: Check the used minutes.
Hear Balance: Pay your bill.
–or –
●Press to check minute usage and account balance.
●Press to make a payment.
●Press to access a summary of your Sprint service plan or get
answers to other questions.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■Press .

Get Started 7
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
■Press .
For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.

Phone Basics 8
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.

Phone Basics 9
Key Functions
●LED Indicator shows your phone's status at a glance.
●Menu/OK Key ( ) lets you access the phone’s menus and select the highlighted
choice when navigating through a menu.
●Talk Key ( ) allows you to place or receive calls, answer Call Waiting, use 3-Way
Calling, or activate Automatic Speech Recognition (ASR).
●Speaker Key ( ) lets you place or receive calls in speakerphone mode, turn the
speakerphone on and off during a call, or activate Automatic Speech Recognition (ASR).
●Emergency Contacts Key ( ) lets you access your In Case of Emergency (ICE)
contacts. See ICE (In Case of Emergency) Contacts.
●Earpiece lets you hear the caller and automated prompts.
●Display Screen displays all the information needed to operate your phone, such as the
call status, the Contacts list, the date and time, and the signal and battery strength.
●Softkeys ( ) let you select softkey actions or menu items corresponding to the
bottom left and right lines on the screen.
●Navigation Key scrolls through the phone’s menu options and acts as a shortcut key in
standby mode. These keys can be reassigned to create customized shortcuts. See
Navigation Key Shortcuts.
●End/Power Key ( ) lets you turn the phone on or off, end a call, or cancel your input
and return to standby mode.

Phone Basics 10
●Back Key ( ) deletes characters from the display in text input mode. When in a
menu, pressing it returns you to the previous menu. This key also allows you to return to
the previous screen in a data session.
●Keypad lets you enter numbers, letters, and characters, and perform functions.
●Emergency Call Key ( ) lets you call 911 immediately. See Call Emergency
Numbers.
●Headset Jack allows you to plug in an optional headset for convenient, hands-free
conversations.
●Microphone allows other callers to hear you clearly when you are speaking to them.
●Battery Cover Slot lets you open the battery cover to replace the battery.
●Volume Button allows you to adjust the ringtone volume in standby mode or the voice
volume during a call.
●Charger/Accessory Jack allows you to connect a compatible charging cable or USB
data cable (not included).
●Camera Button ( ) lets you access the Photos menu. Press and hold to activate the
camera mode and take pictures.
●Camera Lens, as part of the built-in camera, lets you take pictures.
●Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller’s voice in speakerphone mode.
●Internal Antennas facilitate reception and transmission. To maximize performance, do
not obstruct while using the phone.
●QWERTY Softkeys ( ) let you select softkey actions or menu items
corresponding to the bottom left and right lines on the screen when the QWERTY
keyboard is open.
●QWERTY Keyboard slides out from the left side of the phone.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■Press and hold .

Phone Basics 11
Turn Your Phone Off
■Press and hold for two seconds until you see the powering-down animation on the
screen.
Your screen remains blank while your phone is off (unless the battery is charging).
Status Bar
The status bar at the top of your phone's display screen provides information about your
phone's status and options. The following tables identify the symbols you’ll see on your phone’s
display screen.
Tip: To view a list of your phone’s icons and descriptions, from the main menu, select Settings
> Phone Info > Icon Glossary.
Status Icons
Icon
Status
Network (full signal)
Network (no signal)
Data service available
Data service dormant
Data service unavailable
Network (roaming)
Bluetooth® enabled
Bluetooth visible
Bluetooth connected
Battery (full charge)
Battery charging (animated)
Ringtone & vibrate

Phone Basics 12
Icon
Status
1 beep
1 beep & vibrate
Ringtone off
Vibrate all
Silence all
Location on
Location off
TTY mode
Alarm on
Hearing aid
Multitasking virtual machine
Notification Icons
Icon
Notification
Missed call
New message
New voicemail
Urgent messages
Multiple alerts
Urgent multiple alerts
Application alerts

Phone Basics 13
Icon
Notification
Calendar
Camera Icons
Icon
Camera
Beach/snow mode
Scenery mode
Mirror image mode
Night/dark mode
Self-timer (5 seconds)
Self-timer (10 seconds)
Multiple shots
Camera resolution (2.0M)
Camera resolution (1.3M)
Camera resolution (0.3M)
Camera resolution (0.1M)
Navigate Through the Menus
The navigation key on your phone lets you scroll through onscreen items. To navigate through a
menu, press the navigation key up or down.
Many menus feature a scroll bar on the right to help you keep track of your position in the menu.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by
highlighting it and pressing . If the option is numbered, you can select it by pressing the
corresponding number on the phone’s keypad.
Note: On the slide-out QWERTY keyboard, you can press the number keys, if the items are
numbered, or to select an item.
For example, to view the Icon Glossary screen: