Labau TM200 User manual

USER’S MANUAL
for
THERMAL RECEIPT
PRINTER
TM200 USER’S MANUAL

This is a general guide for TM200 direct thermal printer, and not all
functions will perform in every printer. Other than specified in this guide,
for any special functions or specifications, please contact your dealer for
details.
Every effort is made to ensure the accuracy of our product information;
however, we accept no responsibility for errors or omissions including, but
not limited to, the implied warranties of merchantability and fitness for a
particular purpose. We shall not be liable for errors contained herein or
for incidental consequential damages in connection with the furnishing,
performance, or use of this material.
NOTE: Please be sure to read the instruction in this manual carefully
before using your new TM200.
This manual is temporary printing for preliminary draft.
Patents Pending
PRINTED IN MAR. 2004
i

TABLE OF CONTENTS
Introduction ...................................... iii
CHAPTER 1 SETTING UP THE PRINTER
Unpacking .............................................................. 1-1
Connecting Cable................................................... 1-2
Installing or Replacing the Paper Roll.................... 1-5
Adjustments and Settings ...................................... 1-8
Using the Printer .................................................... 1-9
CHAPTER 2 THE SELF TEST
The Self Test .......................................................... 2-1
CHAPTER 3 REFERENCE INFORMATION
Printing Specifications........................................... 3-1
Paper Specifications ............................................. 3-3
Electrical Characteristics....................................... 3-3
Environmental Conditions ..................................... 3-4
CHAPTER 4 TROUBLESHOOTING
General problems ................................................. 4-1
Printing problems.................................................. 4-1
Cleaning the print head......................................... 4-3
Auto cutter problems............................................. 4-4
Hexadecimal Dump.................................................... 4-6
APPENDIXES
Appendix A
DIP Switch and Paper Near End Settings............. A-1
Appendix B
Connectors............................................................ A-7
MU04001A
ii
1. INTRODUCTION
TM200 series printers are high-quality POS printers are designed for use
with electronic instruments such as system ECR, POS, banking
equipment, computer peripheral equipments.
The printers have the following features:
Printing
 High-speed printing: 180 mm/sec, 60 lines /sec maximum.
 Low-noise thermal printing.
Application Software
 Command protocol is based on the ESC / POS standard.
 Various layouts are possible by using page mode.
 Characters can be scaled up to 4 times as large as standard size.
 Bar code printing is possible by using a bar code command. i.e. Bar
codes can be printed both in vertical direction, and in the horizontal
direction.
 Repeated operations and copy printing are possible by using macro
definitions.
 Character font size (12 x 24 font or 9 x 17 font) can be selected
using a command.
iii

Printer Handling
 Easy drop-in paper roll loading
 An auto-cutter is standard
 Support “partial” and “full” cutter.
 Printer allows easy maintenance for tasks such as head cleaning
 Three different print densities can be selected by DIP switches.
 The built-in interface provides control capability for two drawers.
 Interface: RS-232, Parallel Port, USB interface.
Options and Accessories
 TM200 power supply unit.
 Communication cable.
 RS-232 interface board.
 Parallel interface board.
 USB interface board.
 Standard cable cover set.
 Thermal paper reel.
iv
Chapter 1. Setting Up the Printer
Unpacking
The illustration below shows the items should included for the standard of
TM200 printer package. If any items are damaged or missing, please
contact with your dealer for assistance.
Paper roll AC adapter
User’s manual Printer
1-1

Connecting the Cables
Please connect up to four cables to the printer. They all connect to the
connector panel on the back of the printer, which is shown below:
Notes:
 There is a caution label above the drawer kick-out connector.
Depending on the interface installed, the interface connector on your
printer may look different from the one illustrated.
 Before connecting any of the cables, make sure that both the printer
and the computer are turned off.
Connecting the computer
You need an appropriate interface cable.
1. Plug the cable connector securely into the printer’s interface
connector.
2. If the printer has a serial interface, tighten the screws on both sides
of the cable connector.
1-2
If the printer ahs a parallel interface, squeeze the wire clip on the
printer together until they lock in place on both sides of the
connector.
3. Attach the other end of the cable to the computer.
Connecting the drawer
WARNING:
 Use a drawer that matches the printer specification. Using an
improper drawer may damage the drawer as well as the printer.
CAUTION:
 Do not connect a telephone line to the drawer kick-out connector;
otherwise the printer and the telephone line may be damaged.
Plug the drawer cable into the drawer kick-out connector on the
back of the printer next to the power supply connector.
1-3

Connecting the Power Supply
WARNING:
 Make sure that you use the optional +24V power supply or
equivalent for your printer. Using an incorrect power supply may
caused fire or electrical shock.
CAUTION:
 When connecting or disconnecting the power supply from the printer,
make sure that the power supply is not plugged into an electrical
outlet. Otherwise you may damage the power supply or the printer.
 If the power supply’s rated voltage and your outlet’s voltage do not
match, contact your dealer for assistance. Do not plug in the power
cord. Otherwise, you may damage the power supply or the printer.
1. Make sure that the printer’s power switch is turned off, and the
power supply’s power cord is unplugged from the electrical
outlet.
2. Check the label on the power supply to make sure that the
voltage required by the power supply matches that of your
electrical outlet.
3. Plug in the power supply’s cable as shown below. Notice that
the flat side of the plug faces down.
Notes:
 To remove the DC cable connector, make sure that the power
supply’s power cord is unplugged; then grasp the connector at the
arrow and pull it straight out.
1-4
Notes:
 Be sure to use paper rolls that meet the specifications. Do not
use paper rolls that have the paper glued to the core because the
printer cannot detect the paper end correctly.
1. Make sure that the printer is not receiving data; otherwise, data
may be lost.
2. Open the paper roll cover by pressing the cover-open button.
If the cover-open button will not open the cover, see page 4-3
or 4-5 in Troubleshooting.
Notes:
 Do not open the print cover while the printer is operating. This
may damage the printer.
3. Remove the used paper roll core if there is one.
1-5

4. Insert the paper roll as shown.
5. Be sure to note the correct direction that the paper comes off
the roll.
1-6
6. Pull out a small amount of paper, as shown. Then close the
cover.
7. Tear off the paper as shown.
1-7

Adjustments and Settings
The TM200 Series are set up at the factory to be appropriate for
almost all users. It does, however, offer some settings for users
with special requirements.
It has DIP switches that allow you to change communication
settings, such as handshaking and parity check, as well as print
density.
The TM200 Series also have a near-end sensor for the paper.
This can give you a warning when the paper is almost out. If you
find that there is not enough paper remaining on the roll when the
near-end detector is triggered, you can change the near-end
sensor setting.
See Appendix A if you need to make any of these changes.
1-8
Using the Printer
You can control the basic paper feeding operations of the printer with
the button on the control panel. The indicator lights help you monitor
the printer’s status.
Control Panel
Button
The button can be disabled by the ESC c 5 command.
Press the FEED button once to advance paper one line. You can also
hold down the FEED button to feed paper continuously.
Panel lights
POWER
The POWER light is on whenever the printer is on.
ERROR
This indicates an error. See Chapter 4 for information on what to do
when this light comes on.
PAPPER OUT
This light indicates the near end of the paper roll. Install a new paper
roll and the printer will continue printing.
1-9

Indicator on Control Panel
Status Description
Power light “On”Printer power is on.
Power light “Off”Power cable is not connected with
printer
Status Description
ERROR light is “On”
(not blinking), and
heard beeper sound
Turn off the printer and check if
cutter was seized.
ERROR light is
”Blinking“
Make sure that the printer cover is
properly closed. Press the printer
cover audibly clicks into place.
ERROR light is Off,
but noting is printed
Try to run the self test to check that
the printer works properly. See the
self test instructions in Chapter 1.
Status Description
PAPER light is “On“There is a paper roll inside the
printer.
PAPER “Red” light is
“On” The paper roll is near end.
PAPER “Red” light is
“Blinking“
The paper roll is not installed or is
at the end. Install a new paper
roll. See Chapter 1 for
instructions.
PAPER light is “Off“
If power is connected, and PAPER
light still Off, please turn off power,
and check if printer on
programming mode.
1-10
Chapter 2. The self test
The self test lets you know if your printer is operating properly. It checks
the control circuits, printer mechanisms, print quality, ROM version, and
DIP switch settings.
This test is independent of any other equipment or software.
Running the self test
1. Make sure the printer is turned off and the printer covers are closed
properly.
2. Make sure a paper roll has been installed properly.
3. While holding down the FEED button, turn on the printer using the
switch on the front of the printer to begin the self test. The self test prints
the printer settings, and then prints the following, cuts the paper, and
pauses.
If you want to continue SELF-TEST
Please press the FEED button
4. Press the FEED button to continue printing. The printer prints a
pattern using the built-in character set.
5. The self test automatically ends and cuts the paper after printing the
following.
*** completed ***
Please re-start to exit SELF-TEST
2-1

Chapter 3. Reference Information
Printing Specifications
Printing method: Thermal line printing
Dot density: 203 dpi x 203 dpi (8 dot/mm)
Printing direction: Unidirectional with friction feed
Printing width: 72mm (2.83”), 576 dot positions
Characters per line
(default):
48 (Font A)
64 (Font B)
Character spacing (default): 0.28 mm (0.1”) (2 dots) (Font A) 0.28mm
(.01”) (2 dots) (Font B) Programmable by control
command.
Printing speed --
High-speed mode:
180 mm / sec (approxi. 7.0” / sec)
60 lines / sec (computed value for 3.18mm (1/8”)
feed)
28.4 lines / sec maximum
(4.23 mm (1/6”) feed,
at 24V, 28。C (82。F), density level 2)
Paper feeding speed: Approximately 180 mm / sec (7.0”/sec)
continuous paper feeding
Receive Buffer Size 80K Bytes
Number of characters:
Alphanumeric characters: 95
International characters: 32
Extended graphics: 128x7pages
(including one space page)
Traditional/ Simplified Chinese, Japanese, Kanji
characters
Character structure:
Font A: 12 x 24 (including 2-dot
spacing horizontally)
Font B: 9 x 17 (including 2-dot spacing
horizontally)
Kanji: 24 x 24
Default font: Font A
3-1
Standard Double-height
W x H (mm) CPL W x H (mm) CPL
Font A
12 x 24
1.23 x 2.97
(.05” x .11”)
48
1.23 x 5.92
(.05” x .24”)
48
Font B
9 x 17
0.87 x 2.10
(.035” x .08”)
64
0.87 x 4.20
(.035” x .17”)
64
Kanji
24 x 24
2.97 x 2.97
(.11” x .11”)
24
2.97 x 5.92
(.11” x .24”)
24
Double-width Double-weight/ Double-height
W x H (mm) CPL W x H (mm) CPL
Font A
12 x 24
2.47 x 2.97
(.10” x .11”)
24
2.47 x5.92
(.10” x .24)
24
Font B
9 x 17
1.73 x 2.10
(.07” x .08”)
32
1.73 x 4.20
(.07” x .17”)
32
Kanji
24 x 24
5.92 x 2.97
(.24” x .11”)
12
5.92 x 5.92
(.24” x .24”)
12
* CPL = Characters Per Line
* Space between characters is not included
* Characters can be scaled up to 64 times as large as the standard sizes.
3-2

Paper Specifications
Size: Width: 80.0mm+0.5mm
(3.15” + 0.02”)
Maximum outside
diameter:
83 mm (3.27”)
Paper roll spool
diameter:
Inside: 12mm (0.47”)
Outside: 18mm (0.71”)
Paper must not be pasted to the
paper roll spool.
Paper roll
(single-ply):
Take up paper roll
width:
80 + 0.5 mm
(3.15”+0.02”)
Electrical Characteristics
Supply voltage: +24 VDC + 7%
(standard accessory power supply)
High-speed
mode:
Mean: Approximately 1.7A
Peak: Approximately 7.7A
Low-power-
consumption
mode:
Mean: Approximately 1.2A
Peak: Approximately 6.6A
Current
consumption:
(at 24V)
Standby Mean: Approximately 0.2A
3-3
Reliability
Mechanism: 15,000,000 lines
Thermal
head:
100 million pulses, 50 km
Auto cutter: 1,200,000 cuts
Life:
(End of Life is defined to have reached the end of its
life when it reaches the beginning of the Wear out Period.)
52,000,000 lines
MCBF: (This is an average failure interval based on failures
relating to wear out and random failures up to the life
of 15 million lines.)
Environmental Conditions
Operating: 5℃ to 45℃(41℉ to 113 ℉
Temperature: Storage: -10℃to 50℃(14℉ to 122 ℉),
except
for paper
Operating: 10 to 90 % (RH)
Humidity: Storage: 10 to 90 % RH, except for paper
3-4

Chapter 4. Troubleshooting
This chapter gives solutions to some printer problems you may have.
General problems
※The lights on the control panel do not come on.
Make sure that the power supply cables are correctly plugged into the
printer, the power unit, and to the power outlet.
Make sure that power is supplied to the power outlet. If the outlet is
controlled by a switch or timer, use another outlet.
Printing problems
※The ERROR light is On (not blinking), and heard beeper sound but
nothing is printed.
First, turn off the printer and check if cutter was seized.
If there is no cutter seized and the print head is not overheated, turn
off the printer and turn it back on after about 10 seconds.
※The ERROR light is blinking.
Make sure that the printer cover is properly closed. Press the printer
cover audibly clicks into place.
If the ERROR light is still flashing, contact a qualified service person.
※If the PAPER “Orange” light is On,
The paper roll is at or near end. Check you stock to prepare a new
paper roll.
※If the PAPER “Red” light is On,
The paper roll is at or near the end. Install a new paper roll. See
Chapter 1 for instructions.
4-1

※If the PAPER “Red” light is blinking,
The paper roll is not installed or is at or near the end. Install a new
paper roll. See Chapter 1 for instructions.
※The ERROR light is Off, but nothing is printed.
Try to run the self test to check that the printer works properly. See
the self test instructions in Chapter 1 to run the self test. If the self
test does not work, contact your dealer or a qualified service person.
If the self test works properly, check the following:
1. Check the connection at both ends of the interface cable
between the printer and the computer. Also make sure that this
cable meets the specifications for both the printer and the
computer.
2. The data transmission settings may be different between the
printer and computer. Make sure that the printer’s DIP switch
settings for data transmission are the same as the computer.
You can print the printer’s interface settings using the self test.
If the printer still does not print, contact your dealer or a qualified
service person.
※Printing is poor.
Paper dust on the heating element of the thermal print head can
lower the print quality. Try cleaning the print head as described
below:
4-2
Cleaning the print head
CAUTION:
After printing, the print head can be very hot. Be careful not to touch it.
Also let it cool before you clean it. Do not damage the print head by
touching it with your fingers or any hard object.
1. Open the printer cover.
2. Clean the thermal element of the print head with a cotton swab
moistened with alcohol solvent (ethanol, methanol, or IPA).
Paper handling problems
※ Paper is jammed inside the printer.
CAUTION:
Do not touch the print head because it can be very hot after printing
continuously for a long time.
To clear a paper jam, follow the steps below:
1. Turn the printer off and press the cover open button to open the
cover.
2. Remove the jammed paper and put the roll back in the printer
and close the cover. (Take care not to touch the print head.)
3. If paper is caught in the automatic cutter and the printer cover
cannot be opened, open the cutter cover as shown below.
4-3

4. Then turn the knob until you see cutter blade back to the lowest
position, as shown in the illustration below. This returns the
cutter blade to the normal position. Also notice that there is a
label near the cutter to assist you.
5. Close the cutter cover.
6. Open the printer cover.
7. Remove the jammed paper.
Auto cutter problems
※ The auto cutter is jammed.
 If a foreign object such as a push pin or paper clip drops in
the auto cutter and causes the auto cutter to lock up, the
printer enters an error state and begins the recovery
operation automatically.
 If the problem is not serious, the auto cutter returns to its
normal position without any intervention by the user.
 If the auto cutter does not return to its normal position by itself,
follow the steps below to correct the problem:
4-4
1. Pull the cutter cover toward you so that you can rotate the
cutter motor knob.
2. Following the instructions on the label, rotate the knob until
the cutter blade draw back to normal position.
3. Close the cutter cover.
NOTE:
In case if you need disable cutter, please setting the DIP switch,
“SW1” 1-5 to be “ON” for disable cutter, and printer can use tear-bar for
paper off.
4-5
If the paper jams, turn the knob
clockwise until the cutter blade
b
ack to lowest
p
osition.

Hexadecimal Dump
This feature allows experienced users to see exactly what data is
coming to the printer. This can be useful in finding software
problems. When you turn on the hex dump function, the printer
prints all commands and other data in hexadecimal format along
with a guide section to help you find specific commands.
To use the hex dump feature, follow these steps:
1. After you make sure that the printer is off, open the cover.
2. Hold down the FEED button while you turn on the printer.
3. Close the cover.
4. Run any software program that sends data to the printer.
The printer prints “Hexadecimal Dump” and then all the
codes it receives in a two-column format. The first column
contains the hexadecimal codes and the second column
gives the ASCII characters that correspond to the codes.
Hexadecimal Dump
1B 21 00 1B 26 02 40 40 ←! ←& ☻@ @
1B 25 01 1B 63 34 00 1B ←%☺← c 4 ←
41 42 43 44 45 43 47 48 ABCDEFGH
5. Close the cover and turn off the printer or reset it to turn off
the hex dump mode. (or to terminate hex dump, press FEED
button three times, and when you see
*** completed ***, the hex dump mode was turned off.
4-6
APPENDIXES
APPENDIX A
Dip Switch and Paper Near End Settings
Although the factory settings are best for almost all uses, if you have
special requirements, you can change the DIP switch or paper near
end settings.
Setting the DIP Switches
DIP switch functions
Your printer has three sets of DIP switches. The functions of the
switches are shown in the following tables.
Serial interface specification
Set1
Dip Switch and Paper Near End Settings A–1
SW Function ON OFF
1-1 Print emulation TM200 EPSON Emulation
1-2 Paper near end sensor Vertical Horizontal
1-3
1-4 Selects print density Refer to page ‘A-3” table
1-5 Cutter setting Disable Enable
1-6 Stop bit 2 bit 1 bits
1-7 Cutter mode Full Partial
1-8 Reserved: do not
change settings Fixed to OFF

Set 2
Transmission Speed
Set 3
SW Function ON OFF
3-1 Buzzer1 setting Disable Enable
3-2 Buzzer 2 setting Disable Enable
3-3 ~ 3-8 Undefined - -
A-2 Dip Switch and Paper Near End Settings
Print Density Selection
Notes:

If the DIP switch setting is changed after the printer power is
turned on, the change does not take effect until the printer is
turned on again or is reset.

DIP switches should not be changed while the printer power is
on.
DIP Switch and Paper Near End Settings A–3
Print Density SW 1-3 SW 1-4
1 Low power consumption mode ON ON
2 (Normal) OFF OFF
3 ON OFF
4 (Dark) OFF ON
SW Function ON OFF
2-1 Data receive error Ignored Prints “?”
2-2 Receive buffer
capacity 80K bytes 2K bytes
2-3 Handshaking XON / XOFF DTR / DSR
2-4 Data word length 7 bits 8 bits
2-5 Parity check Enabled Disabled
2-6 Parity selection Even Odd
2-7
2-8 Transmission speed (See the table below)
Transmission Speed
(BPS) –bits per second 2 - 7 2 - 8
4800 OFF ON
9600 ON OFF
19200 OFF OFF
38400 ON ON

Parallel interface specification
Set 1
Set 2
Set 3
A-4 Dip Switch and Paper Near End Settings
Print Density Selection
Notes:
 If the DIP switch setting is changed after the printer power is
turned on, the changed does not take effect until the printer is
turned on again or is reset.
 DIP switches should not be changed while the printer power is on.
DIP Switch and Paper Near End Settings A–5
SW Function ON OFF
1-1 Print emulation TM200 EPSON Emulation
1-2 Paper near end sensor Vertical Horizontal
1-3
1-4 Selects print density Refer to page “A-5” table
1-5 Cutter setting Disable Enable
1-6 Parallel port supports EPP SPP/EPP
1-7 Cutter mode Full Partial
1-8 Reserved: do not
change settings Fixed to OFF
SW Function ON OFF
2-1 Auto line feed Always enabled Always disabled
2-2 Receive buffer
capacity 2K bytes 80K bytes
2-3 ~ 2-8 Undefined - -
SW Function ON OFF
3-1 Buzzer1 setting Disable Enable
3-2 Buzzer 2 setting Disable Enable
3-3 ~ 3-8 Undefined - -
Print Density SW 1- 3 SW 1- 4
1 Low power consumption
mode ON ON
2 (Normal) OFF OFF
3 ON OFF
4 (Dark) OFF ON

Changing the DIP switch settings
If you need to change settings, follow the steps below to make your
changes:
CAUTION:
Turn off the printer while removing the DIP switch cover to prevent an
electric short, which can damage the printer.
1. Make sure the printer is turned off.
2. Remove the screw from the DIP switch cover. Then take off the
DIP switch cover, as sown in the illustration below.
3. Set the switches using a pointed tool, such as tweezers or a small
screwdriver.
4. Replace the DIP switch cover. Then secure it with the screw.
The new settings take effect when you turn on the printer.
A-6 Dip Switch and Paper Near End Settings
APPENDIX B
Connectors
TM200 Connector
(Serial interface)
TM200 Connector
(Parallel Interface)
Interface Connector
Serial Interface (RS-232)
Pin No. Signal
name Direction Function
1 FG - Frame Ground
2 TxD Output Transmit Data
3 RxD Input Receive Data
6 DSR Input Data Set Ready
7 SG - Signal Ground
20 DTR Output Data Terminal Ready
A–7
Sw3 Sw2 Sw1

Parallel Interface (IEEE-1284)
A-8
Drawer Connector
Pin No. Signal name Direction
1 Frame ground -
2 Drawer kick-out drive signal 1 Output
3 Drawer open/close signal Input
4 +24V -
5 Drawer kick-out drive signal 2 Output
6 Signal ground -
A-9
Pin
No. Source Compatibility mode Nibble Mode Byte Mode
1 Host nStrobe HostClk HostClk
2 Host /Printer Data 0 (LSB) - Data 0(LSB)
3 Host /Printer Data 1 - Data 1
4 Host /Printer Data 2 - Data 2
5 Host /Printer Data 3 - Data 3
6 Host /Printer Data 4 - Data 4
7 Host /Printer Data 5 - Data 5
8 Host /Printer Data 6 - Data 6
9 Host /Printer Data 7 (MSB) - Data 7 (MSB)
10 Printer nAck PtrClk PtrClk
11 Printer Busy PtrBusy /Data3,7
PtrBusy
12 Printer Perror AckDataReq/
Data2,6 AckDataReq
13 Printer Select Xflag /Data1,5 Xflag
14 Host nAutoFd HostBusy HostBusy
15 NC NC NC
16 GND GND GND
17 FG FG FG
18 Printer Logic-H Logic-H Logic-H
19~30 GND GND GND
31 Host nInit nInit nInit
32 Printer nFault nDataAvail/
Data0,4 nDataAvail
33 GND ND ND
34 Printer DK_Status ND ND
35 Printer + 5V ND ND
36 Host nSelectIn 1284-Active 1284-Active