LaCie Rugged Hard Disk User manual

user manual user manual user manual user manual
user manual user manual user manual

user manual | page 2
Table of Contents
Foreword 4
Precautions 6
1. Introduction 7
1.1. What Your LaCie Drive Can Do 7
2. Your LaCie Drive 8
2.1. Minimum System Requirements 8
2.2. Package Contents And Views Of The Drive 9
2.2.1. Package Contents 9
2.2.2. Rear View Of The Drive 10
2.3. Cables And Connectors 11
2.3.1. FireWire 11
2.3.2. USB 12
2.3.3. USB Power Cable 13
3. Installing Your LaCie Drive 14
3.1. Connect The Interface Cable to Your LaCie Rugged and to Your Computer 17
3.2. Disconnecting Your LaCie Drive 18
3.3. Switching FireWire and USB Connections 19
4. Using Your LaCie Drive 20
4.1. Formatting And Partitioning Your LaCie Rugged Drive with Triple Interface 21
4.1.1. Mac Users 21
4.1.2. Windows Users 23
5. Tech Tips 25
5.1. File System Formats 25
5.1.1. Mac Users 25
5.1.2. Windows Users 26
5.2. Available Storage Capacity 28
5.3. Optimizing Data Transfers 28
Table of Contents

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5.3.1. FireWire 800 Ports And Performance 29
5.3.2. Hi-Speed USB 2.0 Ports And Performance 30
5.4. Hi-Speed USB 2.0 vs. FireWire 400 vs. FireWire 800 31
6. FireWire Questions & Answers 32
7. USB Questions & Answers 34
8. Troubleshooting 35
8.1. Mac Users 36
8.2. Windows Users 41
9. Contacting Customer Support 45
10. Warranty 47
Table of Contents

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Copyrights
Copyright © 2005 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior
written consent of LaCie.
Trademarks
Apple, Mac, Macintosh and FireWire are registered trademarks of Apple Computer, Inc. Microsoft, Windows 98, Windows
98 SE, Windows 2000, Windows Millennium Edition and Windows XP are registered trademarks of Microsoft Corporation.
Sony and iLink are registered trademarks of Sony Electronics. Other trademarks mentioned in this manual are the property of
their respective owners.
Changes
The material in this document is for information only and subject to change without notice. While reasonable efforts have
been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omis-
sions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revi-
sions in the product design or the product manual without reservation and without obligation to notify any person of such
revisions and changes.
FCC Statement:
Warning: Modifications not authorized by the manufacturer may void the user’s
authority to operate this device.
NOTE: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communica-
tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal-
lation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television recep-
tion, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference
Foreword
Tested To Comply
With FCC standards
FOR HOME OR OFFICE USE
LaCie Rugged Hard Drive

user manual | page 5
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Canada Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Manufacturer’s Declaration for CE Certification
We, LaCie, solemnly declare that this product conforms to the following European standards:
Class B EN60950, EN55022, EN50082-1, EN61000-3-2
With reference to the following conditions:
73/23/EEC Low Voltage Directive
89/336/EEC EMC Directive
Foreword

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Health And Safety Precautions
Only qualified persons are authorized to carry out maintenance on this device.
• Read this User's Guide carefully, and follow the correct procedure when setting up the device.
• Do not open your hard drive or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid
any risk of electrical shock, fire, short-circuiting or dangerous emissions. Your hard drive contains no user-serviceable parts. If
it appears to be malfunctioning, have it inspected by a qualified LaCie Technical Support representative.
• Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place objects containing liq-
uids on the drive, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or
personal injury.
General Use Precautions:
• Do not expose the hard drive to temperatures outside the range of 5° C to 35° C (41° F to 95° F) in operating mode. Doing
so may damage the drive or disfigure its casing. Avoid placing your drive near a source of heat or exposing it to sunlight
(even through a window). Inversely, placing your drive in an environment that is too cold or humid may damage the unit.
• Always unplug the hard drive from the electrical outlet if there is a risk of lightning or if it will be unused for an extended
period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting or fire.
• Do not use the hard drive near other electrical appliances such as televisions, radios or speakers. Doing so may cause inter-
ference which will adversely affect the operation of the other products.
• Do not place the drive near sources of magnetic interference, such as computer displays, televisions or speakers. Magnetic
interference can affect the operation and stability of your hard drive.
• Do not place heavy objects on top of the drive or use excessive force on it.
• Never use excessive force on your drive. If you detect a problem, consult the "Troubleshooting" section in this manual.
• Protect your hard drive from excessive exposure to dust during use or storage. Dust can build up inside the device, increas-
ing the risk of damage or malfunction.
• Never use benzene, paint thinners, detergent or other chemical products to clean the outside of the drive. Such products will
disfigure and discolor the casing. Instead, use a soft, dry cloth to wipe the device.
Warning: The drive's warranty may be void as a result of the failure to respect the precautions listed above.
Precautions

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1. Introduction
Thank you for the purchase of your new LaCie Rugged Drive with Triple
Interface. This triple interface hard drive system combines portability with
compatibility, convenience and a generous storage capacity to help you
manage your data. Your LaCie external hard drive system is cross-platform,
which enables you to use it on both Macs and PCs; it can be connected via
FireWire 800, FireWire, or Hi-Speed USB 2.0 interfaces; and you can
customize the format and partitions of your LaCie drive to match your exact
needs.
LaCie’s Hard Drive is ideally suited for a wide range of high-end, high-traffic
environments, including:
• Digital content creation
• Professional data exchange
• Video on the go
The LaCie Rugged Drive with Triple Interface sports a tough metal and rubber
case, which, along with its shock-resistant design, allows you to take it almost
anywhere. This plug and play drive also boasts a triple interface, ensuring you
can connect the drive everywhere.
1. Introduction
1.1. What Your LaCie Rugged Drive Can Do
• Connects to all standard FireWire and USB interfaces
• Back up your computer’s internal hard drive.
• Store and exchange data between several computers.

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2. Your LaCie Drive
2.1. Minimum System Requirements
2. Your LaCie Drive
Mac Users
FireWire 800
Hardware Requirements for FireWire 800:
• G4 with a FireWire 800/IEEE 1394b interface card
System Requirements for FireWire 800:
• OS 10.x or higher
FireWire
Hardware Requirements for FireWire 400:
• G3 or greater, with FireWire 400/IEEE 1394a interface
card
System Requirements for FireWire 400:
• OS 9.x (Apple FireWire support 2.3.3 and greater) and
10.x
Hi-Speed USB 2.0
Hardware Requirements for USB:
• G3 or greater, with USB 2.0 or 1.1 interface card
System Requirements for USB:
• OS 9.x and 10.x (Apple USB support 1.3.5 and greater)
Windows Users
FireWire 800
Hardware Requirements for FireWire 800:
• Pentium III or higher compatible processor, with a FireWire
800/IEEE 1394b interface card
• 128MB RAM or higher
System Requirements for FireWire 800:
• Windows 2000 and Windows XP
FireWire/IEEE 1394
Hardware Requirements for FireWire 400:
• Intel Pentium II 350 MHz or higher -compatible processor,
with a FireWire/IEEE 1394 interface card (SBP-2 compatible)
that supports mass storage devices.
• 128MB RAM or greater
System Requirements for FireWire 400:
• Windows 98 se, Windows ME, Windows 2000 and
Windows XP
Hi-Speed USB 2.0
Hardware Requirements for USB:
• Pentium II or higher -compatible processor, with a USB 2.0
or 1.1 interface card
• 128MB RAM or greater
System Requirements for USB:
• Windows 98 se, Windows Me, Windows 2000 and
Windows XP

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2.2. Package Contents and Views of the Drive
2.2.1. Package Contents
LaCie Rugged Drive with Triple
Interface
FireWire 800 9-to-9-pin cable
FireWire 400 6-to-6-pin cable
Hi-Speed USB 2.0 cable
USB Power Cable
LaCie Storage Utilities CD-ROM
Important Note: Please keep your box. In the event that the drive should need to be repaired or serviced, it must be
returned in its original packaging.
2. Your LaCie Drive
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2.2.2. Rear View of the Drive
Hi-Speed USB 2.0 Port - This is
where you plug in the Hi-Speed
USB 2.0 cable furnished with the
drive. See section 3.1.
Connecting the Interface Cable for
more information.
FireWire 400 Port - This is where
you plug in the FireWire 400
cables furnished with the drive.
See section 3.1. Connecting
the Interface Cable for more
information.
FireWire 800 Port - This is where
you plug in the FireWire 800
cable furnished with the drive. See
section 3.1. Connecting the
Interface Cable for more
information.
Power connection - This is where
you plug the optional USB
Power Cable. For more
information, see section 2.3.3.
USB Power Cable.
2. Your LaCie Drive
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2.3. Cables and Connectors
2.3.1. FireWire
FireWire 400, also known as IEEE 1394, is a high-speed serial input/output
technology for connecting peripheral devices to a computer or to each other, and
FireWire 800 is the implementation of the new IEEE 1394b standard.
Pushing the speed barrier to new limits, FireWire 800 offers increased bandwidth and
extended cabling distance between devices. FireWire 800 is ideal for bandwidth-
intensive applications, such as audio, video and graphics. Benefits of FireWire 800
include:
• Resourceful architecture: FireWire 800 reduces delays in arbitration and signal
distortion, and increases throughput.
• Backwards compatibility: adapter cables allow FireWire 400 devices to operate
under the FireWire 800 port.
FireWire 400 and FireWire 800 also share the following features:
• Hot-pluggable: devices can be added and removed while the bus is active.
• Isochronous data delivery: no dropped frames – FireWire supports real-time data
delivery.
• Flexible: up to 63 devices can be connected on a single bus.
Please see 6. FireWire Questions And Answers for a more detailed discussion of
FireWire’s uses and capabilities.
FireWire Cables
There are two categories of FireWire cables on the market: FireWire 800 cables, which feature the 9-to-9-pin, 9-to-6-pin,
and 9-to-4-pin cables; and the original FireWire cables which feature the 6-to-6-pin and 6-to-4-pin cables.
2. Your LaCie Drive
9-to-9-pin cable: Connects FireWire 800 devices to FireWire 800 ports.
6-to-6-pin cable: Connects FireWire 400 devices to FireWire 400 ports.
6-to-4-pin cable: Connects FireWire 400 devices to iLink/DV ports.
DV icon
FireWire icon
iLink icon
FireWire Icons
Theses icons will help you easily
identify the FireWire interface. They
appear on FireWire cables, and
next to the FireWire port connectors
on certain computers.

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2.3.2. USB
USB is a serial input/output technology for connecting peripheral devices to a
computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this
standard, and it provides the necessary bandwidth and data transfer rates to
support high-speed devices such as hard drives, CD/DVD drives and digital
cameras.
Benefits of the USB standard include:
• Backwards compatibility: Hi-Speed USB 2.0 works with the original USB
specifications.
• Hot-swappable: no need to shut down or restart your computer when adding or
removing devices.
Please see 6. USB Questions And Answers for a more detailed discussion of USB’s
uses and capabilities.
USB Cables
Your LaCie drive is shipped with a Hi-Speed USB 2.0 cable, to ensure maximum data transfer performance when connected
to a Hi-Speed USB 2.0 port. The cable will also work when connected to a USB port, but drive performance will be limited to
USB 1.1 transfer rates.
2. Your LaCie Drive
USB 1.1 icon
USB 2.0 icon
USB Icons
These icons will help you easily
identify the USB interfaces. They
appear on USB cables and next to
the USB port connectors on certain
computers.
Hi-Speed USB 2.0 cable: Connects USB devices to USB ports.

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2.3.3. USB Power Cable
In the event that the USB bus on your computer does not provide the necessary power to operate your drive, the included USB
Power Cable connects to an available USB port on your computer.
The USB ports (either USB 2.0 or USB 1.1) on your computer will help provide power to your LaCie drive.
Attach the small end of the USB Power
Cable to the back of your
LaCie drive.
Attach the USB end of the USB Power
Cable to an available USB port on your
computer.
2. Your LaCie Drive
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3. Installing Your LaCie Drive
Getting your LaCie Rugged Drive installed and connected as simple as connecting an interface cable to
the drive and to a computer. There are three interface connectivity options when connecting your LaCie
Rugged Drive with Triple Interface to your computer: FireWire 400, FireWire 800 and Hi-Speed USB
2.0.
The Rugged Drive is plug & play for Windows 2000, Windows XP and Mac OS X. If you’re using one
of those operating systems, move ahead to section 3.1 Connect the USB 2.0 Cable to your Computer.
Important Note:
Mac OS 9.x users: You must install Silverlining Pro software. For details see the following pages for
installation steps..
Windows 98SE and Windows Me users: You must install the included driver software and Silverlining
98. See the following pages for installation steps.
Important Note: This LaCie drive is preformatted in HFS+ is immediately compatible with Mac OS
9.x and Mac OS 10.x. For use with Windows, cross-platform use between Mac and Windows and
for more information about reformatting, please see the following sections for more information:
4.1. Formatting And Partitioning Your LaCie Drive - 4.1.1. Mac Users
5.1. File System Formats - 5.1.1. Mac Users
Important Note: You can not have the FireWire and USB interfaces connected at the same time! If
you will be switching between interfaces, you must also follow the steps in section 3.5. Switching
Interfaces. For information about connecting additional FireWire and USB devices to the LaCie
Rugged Drive with Triple Interface, please see section 3.3. Installing Multiple Devices.
Tech Note: To connect additional devices, you must be using the same interface, either FireWire or
USB, and a hub if you are using USB. Your computer will not recognize the daisy-chained device if
the interfaces are mixed, i.e. a FireWire device attached to a drive that is connected to the computer
via the Hi-Speed USB 2.0 interface.
3. Installing Your LaCie Drive

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Mac OS 9.x
To use your new LaCie Rugged Drive with Triple Interface, first install the necessary driver software.
Silverlining Pro Installation
1) Insert the LaCie Storage Utilities CD in your computer’s internal CD/DVD drive.
2) Open the CD icon, double-click the Silverlining Software folder and double-
click on the Silverlining Installer.
3) The Silverlining Utilities screen appears. Click on Continue.
4) The About to Install screen appears. Read the following information and click
on Continue.
5) The License Agreement screen appears. Click on Agree.
6) The Installation screen appears.
7) Leave the installation setting at Easy Install unless you want to customize the
installation process.
8) Click on Install.
9) A message appears to confirm that the installation was successful.
10) Click on Restart to use your FireWire or USB peripheral immediately.
Now you are ready to move to the next step, Connecting the Drive to the
Computer.
3. Installing Your LaCie Drive

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3. Installing Your LaCie Drive
Windows 98 SE and Windows Me Users Only! Silverlining 98 Installation
Before connecting the power supply and USB 2.0 cable cable to your drive, you will need to install Silverlining 98, which will
help you manage your drive. Follow the steps below to install the necessary drivers and software to configure your drive.
Then move on to the power supply and USB 2.0 cable installation steps.
1) Insert the LaCie Storage Utilities CD-ROM in your computer’s internal CD/DVD drive and open the disc (Fig.2.2).
2) Double-click the Silverlining 98 folder.
3) Double-click the Silverlining98_Install.EXE icon.
4) Silverlining 98 will then initialize the install screen.
5) The “Welcome” screen will appear. Click Next.
6) The “Destination Location” screen will appear. To alter the location
where the software is installed on your system, click the Browse
button. If you do not want to change the location, do not click on the
Browse button, and allow the software to be installed in its default
location. Click Next to continue.
7) Next is the “Start Installation” screen. Click Next.
8) The software installation will begin, and you will see the installation
screens.
9) Finally, you will see the “Silverlining 98 has been installed
correctly” screen. Click Finish to complete the installation.
Now move onto Step 1.
Fig.2.2

user manual | page 17
3. Installing Your LaCie Drive
Step 3.1 – Connect the Interface cable to your LaCie Rugged and to your computer
There are three interface connectivity options when connecting your LaCie Rugged Drive with Triple Interface to your
computer: FireWire 400, FireWire 800 and Hi-Speed USB 2.0.
Connect the interface cable to your drive through the host connector. (FireWire 400, FireWire 800 or USB 2.0).
Connect the cable to your computer. After a few seconds, your LaCie Rugged Drive will mount on your computer.
1
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Important Note: Windows Users: It may take a few seconds for your computer to
recognize the drive and assign it a letter. Mac Users: It may take a few seconds for the
drive to appear on your desktop. Mac OS 9.x Mac OS 10.x
FireWire 400 FireWire 800
USB 2.0 Tech Note: Please refer sections 5.3.1. FireWire Ports and
Performance and 6. FireWire Questions and Answers for
important information on disconnecting FireWire devices
and ensuring optimum performance. Please refer to sections
5.3.2. USB Ports and Performance and 7. USB Questions
and Answers for important information on disconnecting
USB 2.0 devices and ensuring optimum performance. To
achieve USB 2.0 speeds, your drive must be connected to a
USB 2.0 host port. If it is connected to a USB 1.1 port, your
drive will operate at USB 1.1 speeds. For more details, see
5.3.2. Advice for Optimizing USB 2.0 Connections.
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Important Note: This LaCie drive is preformatted in HFS+. Windows users see section 4.1.2. for information about
reformatting.

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3.2. Disconnecting Your LaCie Drive
FireWire and USB external devices feature “plug & play” connectivity, which means that your drive can be connected and
disconnected while the computer is running. To prevent failures, it is important you follow these steps when disconnecting your
FireWire or USB peripheral device.
Warning: Do not disconnect the USB or FireWire cable when the drive is reading or writing. Disconnecting while the
drive is operating could cause the loss of data. Make sure that your drive is not reading or writing and that the activity
LED is off before disconnecting the USB or FireWire cable.
Windows Users
From the System Tray (located in the lower right-hand side of your screen), click on the Eject icon (a small green
arrow over a hardware image).
A message will appear, detailing the devices that the Eject icon controls, i.e. “Safely remove…” Click on this prompt.
You will then be given the following message: “Safe to Remove Hardware” (or similar). It is now safe to disconnect the
device.
Mac Users
You must unmount the hard drive system before disconnecting it or powering it down. Either:
• Drag the hard drive icon to the trash.
• Launch Silverlining Pro, highlight the hard drive and select “Unmount.”
The drive can now be disconnected.
3. Installing Your LaCie Drive
Mac OS 10.x Mac OS 9.x
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3.3. Switching Between USB And FireWire Connections
Hi-Speed USB 2.0, FireWire 400 and FireWire 800 are “hot-pluggable,” meaning that you can connect a drive to a USB or
FireWire port on your computer even when the computer is running. However, there are important steps to follow for your
drive to function properly. When changing from a Hi-Speed USB 2.0 connection to a FireWire 400 or FireWire 800
connection (and vice versa), follow these steps:
Follow the steps in section 3.2 Disconnecting Your LaCie Drive to unmount the drive.
Disconnect the USB or FireWire cable.
Connect either the USB or FireWire cable.
After switching between interfaces, you may need to quit the application that you were using to access the drive and then
reboot the program. The drive should then be visible and accessible.
3. Installing Your LaCie Drive
1
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user manual | page 20
4. Using Your LaCie Drive
Formatting a disk consists of the following: the operating system erases all of the
bookkeeping information on the disk, tests the disk to make sure that all of the
sectors are reliable, marks bad sectors (i.e., those that are scratched) and creates
internal address tables that it later uses to locate information.
As you format the drive, you will have the opportunity to divide the hard drive
into sections, called partitions. A partition is a section of the hard drive’s storage
capacity that is created to contain files and data.
Once formatted, the actual available storage capacity varies, depending on
operating environment, and is generally about 10% less than the non-formatted
capacity.
File System Formats
There are three different file system formats that are predominately found in Mac
and Windows environments:
•Mac OS Extended (HFS+) - for Mac OS 9.x and Mac OS 10.x
•NTFS - for Windows 2000 and XP
•FAT 32 - for Windows Me and legacy operating systems
4. Using Your LaCie Drive
Tech Note: Windows Users! This
LaCie Hard Drive is formatted for the
Mac operating system, and you will
need to re-format the drive in order for it
to appear and operate under the
Windows operating system. See section
4.1.2. Formatting And Partitioning Your
LaCie Drive - Windows Users for
detailed instructions.
Mac Users
• If you will be using the drive in a strictly Mac OS
environment, leave the drive formatted as one large Mac
OS Extended volume.
• If you want to be able to install multiple Mac operating
systems on the LaCie Rugged Drive with Triple Interface,
partition the drive into multiple Mac OS Extended volumes.
Windows Users
• If you will be using this drive betweenWin Me, 2000 or XP
environments, it is recommended that you create two
partitions: one that is a 32GB FAT 32 (MS-DOS File System)
volume, and the other as a large NTFS volume.
• If you will be using the drive in a strictly Win 2000/XP
environment, create one large NTFS volume.
Important Note: If you will be using
this drive between Mac and Windows
operating environments, you can create
two partitions: one 32GB FAT 32 volume,
and one large Mac OS Extended volume.
There are certain limitations to this
configuration, though; to achieve the best
performance and reliability, it is
recommended that you utilize a third-
party utility, such as Mediafour’s
MacDrive, which allows Windows
computers to read and write files on a
volume formatted for the Mac.