Laia Cute 30x User manual

CUTE 12/30X

User Manual

Warning

The improper operation may destroy the structure of the product and lead to abnormal operation of

the camera. Please pay attention to the following operations.

Do not grasp the lens barrel with your

hand while moving the camera；

Move the camera by holding the bottom

with both hands or one hand.

ether

electrified or not, do not shake the lens and the platform by hand,

otherwise it may damage the platform, resulting in abnormal self-

examination of the camera, unable to start normally.。

- 1 -

Attentions

This manual describes in detail the functions, installation and operation principles and methods of the

product. Before installing and using this product, please read it carefully.

1. Use Attention

★ During transportation, storage, installation and use, it is necessary to prevent heavy pressure,

severe vibration and immersion so as to avoid damage to products.

★The product shell is made of organic material. It is strictly forbidden to contact with corroded liquid,

gas or solid substances.

★Don't let the product get wet or rained. Don't use it beyond the limit of temperature and humidity.

★When cleaning equipment lens, please use dry soft cloth to wipe. When dirt is serious, please use

neutral cleaner to wipe gently.

★Do not use strong or corrosive detergents to avoid scratching the lens and affecting the image

effect.

★This product has no parts that users can repair by themselves, and the damage caused by

users'self-disassembly does not fall within the scope of warranty.

2. Electrical safety

★ The installation and use of products must strictly comply with the national and local electrical

safety standards.

★ Do not use power adapters beyond the specifications of the power supply, otherwise the

equipment components will burn out and will not work properly.

★ In the process of using the product, we should keep enough distance from the high-power

equipment, and do a good job of lightning protection, surge protection and other protective measures

when necessary.

★When the product is not in use, please disconnect the power switch

and disconnect the power adapter from the power socket.

★The product uses DC 12V power supply, and the polarity of the

power plug is as shown in the right picture.

3. Careful installation

- 2 -

★ Do not rotate the cylinder of the product by hand, otherwise it will destroy the rotating shaft of the

structure or cause abnormal work of the signal line.

★Installation and placement of equipment should be horizontal and stable, and the product should

not be tilted, otherwise the picture may be skewed.

★Installation ensures that there are no obstacles in the rotating range of the platform to prevent

damage to the rotating shaft of the structure.

★Do not turn on power until all installation work is completed.

4. Magnetic Interference

★ The electromagnetic field at a specific frequency may affect the local image.The product is Class A

product. Radio interference may occur in the home environment, and users need to take appropriate

measures.

- 3 -

Content

1. FAST INSTALLATION...................................................................................................................................................- 4 -

1.1 PRODUCT INTRODUCTION.................................................................................................................................... - 4 -

2. PRODUCT OVERVIEW..........................................................................................................................................- 5 -

2.1 DIMENSION ...................................................................................................................................................... - 5 -

2.2 ACCESSORY....................................................................................................................................................... - 5 -

2.3 RS-232 INTERFACE ............................................................................................................................................ - 6 -

2.4 MAIN FEATURES ................................................................................................................................................ - 7 -

2.5 TECHNICAL SPECIFICATION ...................................................................................................................................- 8 -

3. REMOTE CONTROLLER ......................................................................................................................................- 10 -

3.1 CODING OF WIRELESS REMOTE CONTROLLER........................................................................................................ - 10-

3.2 KEYS INSTRUCTION........................................................................................................................................... - 11 -

3.3 MENU INTRODUCTION......................................................................................................................................- 13 -

4. NETWORK CONNECTION ..................................................................................................................................- 15 -

4.1. NETWORK CONNECTION .................................................................................................................................. - 15 -

4.2 INTERNET EXPLORER LOG IN ..............................................................................................................................- 17 -

5. SERIAL COMMUNICATION CONTROL ................................................................................................................- 18 -

5.1 VISCA PROTOCOL LIST ......................................................................................................................................- 18 -

5.1.1 Camera return command.....................................................................................................................- 18 -

5.1.2 Camera control command ...................................................................................................................- 18 -

5.1.3 Inquiry command.................................................................................................................................- 21 -

5.2 PELCO-D PROTOCOL COMMAND LIST ................................................................................................................... - 23 -

5.3 PELCO-P PROTOCOL COMMAND LIST ................................................................................................................... - 24 -

6. MAINTENANCE AND TROUBLESHOOTING ........................................................................................................- 25 -

6.1. PRODUCT MAINTENANCE .................................................................................................................................- 25 -

6.2 TROUBLESHOOTING.......................................................................................................................................... - 25 -

COPYRIGHT ...........................................................................................................................................................- 26 -

- 4 -

1. Fast Installation

1.1 Product introduction

Interface specification：

Picture 1.1 Interface

1. Lens 7. Power Switch Key 13. Audio Input Interface (Line-IN)

2. Camera Base 8. Power input socket（DC12V）14. RS232 Input Interface

3. Remote Controller

Receiver Light

9. HDMI Output Interface 15. RS232 Output Interface

4. Infrared reception 16. RS485 input interface (left plus

right minus)

5. Tripod Screw Hole 11. USB2.0 Interface (U Disk

Storage)

17. Rotary dial switch

6. Tripod Screw Hole 12. CVBS Output Interface 18. Network LAN Interface

- 5 -

2. Product overview

2.1 Dimension

Figure 2.1 Camera dimension

2.2 Accessory

When you unpack, check that all the supplied accessories are included:

Configuration

Standard

Optional

Accessory

Power adapter 1piece

IR Remote controller 1 piece

USB3.0 Cable (U3 Model)

WR Remote controller 1 piece

RS232 Cable

Wall mounting bracket

User manual 1

Upside-down mounting

bracket

Double-side glue shim

Warranty card 1 piece

- 6 -

2.3 RS-232 Interface

1）RS-232 interface

2）Mini-DIN8-pin Port

3）RS232(DB9)Port

Computer or Control Keyboard and Product

Connection Method

NO.

Port

Definition

DCD

Data Carrier Detect

RXD

Receive Data

TXD

Transmit Data

DTR

Data Terminal Ready

GND

System Ground

DSR

Data Set Ready

RTS

Request to Send

CTS

Clear to Send

Ring Indicator

Product

1.DTR

2. DSR

3. TXD

4. GND

5. RXD

6. GND

7.IR OUT

8.NC

WindowsDB-9

1. DCD

2. RXD

3. TXD

4. DTR

5. GND

6. DSR

7. RTS

8. CTS

9. RI

NO.

Port

Definition

DTR

Data Terminal Ready

DSR

Data Set Ready

TXD

Transmit Data

GND

Signal ground

RXD

Receive Data

GND

Signal ground

IR OUT

IR Commander Signal

No Connection

- 7 -

4）ISCA networking mode is as follows:

2.4 Main Features

Product Cascade Connection Method

Product 1 Product 2

1.DTR 1.DTR

2.DSR 2.DSR

3.TXD 3.TXD

4.GND 4.GND

5.RXD 5.RXD

6.GND 6.GND

7.IR OUT 7.OPEN

8. NC 8.OPEN

This series camera offers perfect functions, superior performance and rich interfaces. The features

include advanced ISP processing algorithms to provide vivid images with a strong sense of depth, high

resolution and fantastic color rendition. It supports H.265/H.264 encoding which makes motion video fluent

and clear even with less than ideal bandwidth conditions.

1. Superb High-definition Image：It employs 1/2.8 inch high quality CMOS sensor. Resolution is up to

1920x1080 with frame rate up to 60 fps.

2. Various Optical Zoom Lens: It has 5X/10X/12X/20X/30X optical zoom lens for options. The 5X zoom lens is

with 83.7 ° wide view angle without distortion.

3.Leading Auto Focus Technology: Leading auto focus algorithm makes lens a fast, accurate and stable

auto-focusing.

4. Low Noise and High SNR: Low Noise CMOS effectively ensure high SNR of camera video.

Advanced 2D/3D noise reduction technology is also used to further reduce the noise, while ensuring image

sharpness.

5. Multi-Format Video Outputs: support HDMI、LAN interfaces; HDMI、LAN interfaces support audio and

video output simultaneously.

6. Multiple Video compression: Support H.265/H.264 video compression; Supports video compression up

to 1920 x 1080 resolution 60 frames/seconds. Support AAC, MP3, G. 711A audio compression, support 8000,

16000, 32000, 44100, 48000 sampling frequency.

7. Audio and video storage: USB2.0 interface supports U disk storage function, real-time recording and

storage

8. Built-in gravity sensor: Built-in gravity sensor, supporting the automatic overturn function of the platform,

convenient for engineering installation.

Note: The product has RS232 input and output interface, which can be cascaded in the above way.

- 8 -

9. Multiple Network Protocol：Support ONVIF, GB/T28181RTSP, RTMP protocols and support RTMP push

mode,easy to link streaming media server (Wowza,FMS); Support RTP multicast mode, support network full

command VISCA control protocol.

9. Control interface: RS485, RS232; RS232 support cascade, easy to install and use.

10. Multiple Control Protocols: Support VISCA, Pelco-D, Pelco-P and support auto-recognize protocol.

11. Silent platform: High precision stepping motor and precise motor drive controller are used to ensure

stable operation and no noise.

12. Low-power sleep function: Support low-power sleep/wake up, the consumption is lower than 400mW

under sleep mode

13. 255 Presets Positions: Up to 255 presets (10 presets by remoter).

14. Various remote controllers: Users can choose infrared or wireless remote controllers according to the

environmental conditions used. 2.4G wireless remote controller is not affected by angle, distance and

infrared interference. Support remote control signal transmission function, convenient for the use of back-

end equipment.

15. Wide Application: Tele-education, Lecture capture, Webcasting, Videoconferencing, Tele-training,

Tele-medicine, Interrogation and Emergency command systems.

2.5 Technical Specification

Model

CUTE 12X

Camera Parameter

Optical Zoom

12X

f＝3.9～46.8mm

Sensor

1/2.8 inch high quality HD CMOS sensor

Effective Pixels

16: 9, 2.07 megapixel

Video Format

HDMI video format

1080P60/50/30/25/59.94/29.97, 1080I60/50/59.94, 720P60/50/30/25/59.94/29.97

CVBS output: 570i 480i

USB3.0 interface video format: 1920X1080@60fps Max

View Angle

6.3°（tele）

72.5°（wide）

F1.8 –F2.4

Digital Zoom

10X

Minimum

Illumination

0.5Lux (F1.8, AGC ON)

DNR

2D & 3D DNR

White Balance

Auto / Manual/ One

Push/ 3000K/3500K/4000K/4500K/5000K/5500K/6000K/6500K/7000K

Focus/Aperture/

Electronic Shutter

Auto/Manual/One Push Focus

Iris

Auto/Manual

Shutter

Auto/Manual

BLC

ON/OFF

WDR

OFF/ Dynamic level adjustment

Video Adjustment

Brightness,Color,Saturation,Contrast,Sharpness,B/W mode,Gamma curve

SNR

>55dB

- 9 -

Input/Output Interface

Video Output

HDMI, LAN PoE, USB3.0

Video Stream

Dual stream output

Video Compression

Format

LAN Interface: H.265, H.264, Dual stream output

USB3.0 Interface: YUV

Audio Input Interface

Double track 3.5mm linear input

Audio Output Interface

HDMI, LAN

Audio Compression

Format

AAC/MP3/G.711A

Network Protocol

RTSP, RTMP, ONVIF, GB/T28181, Support network VISCA control protocol

Support remote upgrade, remote restart, remote reset

Control Interface

RS232, RS485

Control Protocol

VISCA/Pelco-D/Pelco-P, Baud Rate: 115200/9600/4800/2400bps

Power Interface

HEC3800 outlet (DC12V)

Input Voltage

DC12V±10%

Input Electric Current

Maximum: 1A

Power Consumption

Maximum: 12W

PTZ Parameter

Pan/Tilt Rotation

±170°, -30°～+90°

Pan Control Speed

0.1 -60°/sec

Tilt Control Speed

0.1-30°/sec

Preset Speed

Pan: 60°/sec, Tilt: 30°/sec

Preset Number

255 presets (10 presets by remote controller)

Other Parameter

Stored Temperature

-10℃~+60℃

Storage Humidity

20%~95%

Working Temperature

-10℃~+50℃

Working Humidity

20%~80%

Dimension

178mmX115.5mmX150.9mm

Weight

1.38KG

Attachment

Package

12V/1.5A Power supply, RS232 control cable, USB3.0 connection cable(U3 model),

USB2.0 connection cable(U2 model), Remote Controller, Manual, Warranty Card

Accessories Optional

Mount (Extra Cost)

- 10

3. Remote Controller

Instructions for the application of remote controllers: Remote controllers are divided into two types:

infrared remote controllers and wireless remote controllers. Please read the following according to the

actual type of remote controllers.

3.1 Coding of Wireless Remote Controller

Wireless remote control: The steps of using, code checking and code clearing are as follows.

A single pair of one-to-one codes

Press the "Set" button + "*" button for 3 seconds and the LED lights will blink

continuously after the key is released. The receiving end will power on and the LED

will be extinguished if the code is successfully matched. The product can only be

controlled by this remote controller after the code is matched alone. If other remote

controllers need this remote controller to clear the code, or the new remote

controller can re-code. If the alignment is unsuccessful, the red LED lights flicker for

20 seconds and then go to sleep. At this time, press any key to wake up and re-align.

Note: After successful code alignment, you need to choose the camera

address to be controllable.

Clear the code data

Press the "Setup" button + "" button LED lamp flickers from off to on, the

receiver power off and power on again, and the LED extinction indicates the

successful removal of the code data.

Sleep and wake-up

When working, no operation immediately enters the sleep mode and wakes up by

pressing any key. The keys of infrared remote controller and wireless remote

controller are the same.

- 11

3.2 Keys Instruction

After the product starts normally, it receives the infrared command and executes it. Press the key of the

remote control. The remote control receives the green flashing of the indicator lamp. Release the key and

stop the flashing of the indicator lamp. Infrared remote control can be used for preset setting, positioning,

horizontal, pitch rotation and other operations.

1) The key-press mode mentioned in this manual refers to the two actions of pressing and relaxing the keys

on the remote controller. For example, "press the [HOME] key" refers to the action of pressing the [HOME]

key and then relaxing. If it takes a long time to press the key, it will be specified in the manual.

2) When the combination keys need to be operated according to the instructions, they are operated in the

order of the instructions. For example, "press the [*]+ [#]+ [F1] key" means first press the [*] key, then press

[#], and finally press the [F1] key.

1. Address selection

Select the camera address to control.

2. Standby Key

After 3S long press, the camera will step into standby mode. Long press 3S again, the camera will

self-test again and back to HOME position. (Note: If power-on mode is turned on and Preset 0 is set, and

there is no operation within 12s, it will automatically point to the specified preset position

3. Focus Control Key

4. Zoom Control Key

【Auto Focus】： Enter into auto focus mode.

【Manual Focus】： Enter into manual mode；

【Focus＋】：focal length（Effective only in manual focusing

mode）

【Focus－】：Focal distance（Effective only in manual

focusing mode）

If these two keys are pressed for a long time, they will

continue to pull closer/farther and stop when they are

released.

【zoom＋】： Close the picture and increase the lens

multiples

【zoom－】：Scene widening and lens multiples narrowing

If these two keys are pressed for a long time, they will

continue to pull closer/farther and stop when they are

- 12

released.

5. Set or Clear Preset key

6. Pan/Tilt Control Key

7. Menu Setting

8. Remote Controller Address Settings

9. Combination key function

Set Preset: Set preset key + 0-9 number key:

Note: Up to 10 presets can be set by remote control.

Call preset：Set preset key + 0-9 number key.

Note: If the number key is not preset, it is invalid.

Clear Preset key：Press [clear the preset] first, then press

one of the numeric keys 0 - 9, then cancel the

corresponding preset.

Note: Press the key three times in a row to cancel all

presets.

Press Key :Up Press Key :Down

Press Key :Lef Press Key: Right

“HOME” Key: Return to the middle position or enter into

the next level menu

Up and down left and right key: control the top and

bottom left and right rotation of the platform; long press

the top and bottom left and right rotation button, the

platform from slow to fast continuous rotation until the

end of the journey position; halfway release stop rotation.

【HOME】：The platform goes back to the middle or into the

next menu.

【HIME】：Open or close the OSD menu, or Enter / exit

the OSD menu or return to the previous menu.

【HOME】：The PTZ goes back to the middle, decides to

modify, or enters the next menu.

【↑】【↓】：Select controls

【←】【→】：Modify parameter values

【Backlight on/off】： Backlight on /off

【*】+【＃】+【F1】：Set Address No. 1

【*】+【＃】+【F2】：Set Address No. 2

【*】+【＃】+【F3】：Set Address No. 3

【*】+【＃】+【F4】：Set Address No. 4

【#】+【#】+【#】：Cancel all presets 【#】+【#】+【0】：Switching Video Format 1080P60

- 13

【*】+【#】+【6】：Restore Factory Defaults 【#】+【#】+【1】：Switching Video Format 1080P50

【*】+【#】+【3】：The menu is set in Chinese 【#】+【#】+【2】：Switching Video Format 1080I60

【*】+【#】+【4】：The menu is set in English 【#】+【#】+【3】：Switching Video Format 1080I50

【*】+【#】+【9】：Switching Forward and Flip 【#】+【#】+【4】：Switching Video Format 720P60

【*】+【#】+ Auto：Entering the Aging Model 【#】+【#】+【5】：Switching Video Format 720P50

【#】+【*】+ Auto：Stop aging mode 【#】+【#】+【6】：Switching Video Format 1080P30

【*】+【#】+ Manual：IP, User name, Password

Recovery Default

【#】+【#】+【7】：Switching Video Format 1080P25

【#】+【#】+【8】：Switching Video Format 720P30

【#】+【#】+【9】：Switching Video Format 720P25

Note：If the address of the remote control used before is not 1, but one of 2, 3, 4;

After restoring the default of the factory, the product address corresponding to the remote

controller will be restored to 1;

At this time, it is necessary to change the address of the remote controller back to 1, that is,

press the remote controller to select the [1] key and then control normally.

3.3 Menu introduction

Note: To modify the parameters in the menu, you need to exit the menu before you can save it by power

off.

1）Menu Control Key

【MENU】：Enter/exit OSD menu or return to previous menu

【HOME】：Go to the next menu

【↑】【↓】：Select controls

【←】【→】：Modify parameter values

2）English menu interface

- 14

- 15

4. Network Connection

4.1. Network Connection

Direct connection: Connect the camera and computer by network connecting cable.

Internet connection mode: Connect the camera to Internet by Router or Switch and user can log in the

device by browser.

Note: Please do not put the power and network cable in places where can be easily touched to prevent

video quality lowered by unstable signal transmission due to poor contact of cables.

The computer must have the network segment where the camera IP address belongs to. The device will

not be accessible if without the segment. I.E. The camera default IP address is 192.168.5.163, then segment

5 must be added in the computer. Specific steps are as below:

Firstly, open the window of Local Area Connection Properties on computer, select the “Internet

protocol version 4(TCP/IPv4)” as shown by picture. Double click or click the property “Internet” protocol

version 4 (TCP/IPv4) to enter into the Internet Protocol Version 4(TCP/IPv4) Properties window, select

“Advanced” to enter into the Advanced TCP/IP Setting and add IP and subnet mask (192.168.5.26 /

255.255.255.0) in the IP browser as picture shown below. Click the “Confirm” to finish the adding of IP

segment. User can add the corresponding network segment according to the revised IP address of the

camera.

- 16

Note: The IP address to be added cannot be same with that of other computers or devices. The

existence of this IP address needs to be verified before adding.

Click the “Start”and select “Operation”to input cmd as picture below to verify if the network

segment has been successfully added.

- 17

User can verify network connection as steps above mentioned after the finish of camera self-check. If IP

is default, open DOS command window and input 192.168.5.163, then press Enter key. It will show message

as below: which means network connection is normal.

4.2 Internet Explorer Log In

1. Web client Log In

Input the IP address 192.168.5.163 of the device in the address filed of browser and click Enter button

to enter into Web Client login page as below picture. User can login as administrator and normal user. If

and cancel in the Web Client; If login in as normal user(Default User name/Password:user1 or user2),users

can only preview, playback and cancel, no option for configuration.

Language Selection: The upper right corner of the login interface shows "Chinese | English" clickers can

choose the language type of the web interface.

Note: Web access supported browsers: IE,360 browser and other conventional browser.

2. Web login

Enter the username and password, click login (initial default username and password is "admin". After

entering, you can change the username and password by yourself), and enter the Web client management

interface.

- 18

5. Serial Communication Control

Under common working condition,the camera could be controlled through RS232/RS485 interface(VISCA),RS232C

serial parameter are as follows:

Baud rate: 2400/4800/9600/115200 bits / sec; Start bit: 1; data bits: 8; Stop bit: 1; Parity: None.

After power on,the camera first go left,then back to the middle position.Self-test is finished after the zoom moved to the farthest

and then back to the nearest position. If the camera saved 0 preset before,it will be back to that position after initialization.At this

point,the user can control the camera by the serial commands.

5.1

VISCA protocol list

5.1.1 Camera return command

Ack/Completion Message

Command packet

Note

ACK

z0 41 FF

Returned when the command is accepted.

Completion

z0 51 FF

Returned when the command has been executed.

z = camera address + 8

Error Messages

Command packet

Note

Syntax Error

z0 60 02 FF

Returned when the command format is different or when a

command with illegal command parameters is accepted

Command Not Executable

z0 61 41 FF

Returned when a command cannot be executed due to current

conditions. For example,when commands controlling the focus

manually are received during auto focus.

5.1.2 Camera control command

Command

Function

Command packet

Note

AddressSet

Broadcast

88 30 0p FF

p：Address setting

IF_Clear

Broadcast

88 01 00 01 FF

I/F Clear

CommandCancel

8x 21 FF

CAM_Power

8x 01 04 00 02 FF

Power ON/OFF

Off

8x 01 04 00 03 FF

CAM_Zoom

Stop

8x 01 04 07 00 FF

Tele(Standard)

8x 01 04 07 02 FF

Wide(Standard)

8x 01 04 07 03 FF

Tele(Variable)

8x 01 04 07 2p FF

p = 0(low) - F(high)

Wide(Variable)

8x 01 04 07 3p FF

Direct

8x 01 04 47 0p 0q 0r 0s FF

pqrs: Zoom Position

Stop

8x 01 04 08 00 FF

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