Laipac S911 Lola User manual
Document No.: 280-UM-001
Document Type: User Manual
Security Level: Open
S911 LOLA Operation Manual
Version 1.82
May 8, 2015
Copyright Laipac Technology Inc.
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
Tel: 905-762-1228 | Fax: 905-763-1737 | E-mail: info@laipac.com | http://www.laipac.com
2
Release History
Revision
Date Content
1.0 2012/07/18
It is an internal release
1.10 2012/09/09
It is a release for LocationNow Suite utility (Beta version)
1.20 2012/09/26
Add section 11 “Firmware Update”
1.30 2012/11/12
Add section 4.2 for installation of USB driver on Window 7
manually
1.40 2013/01/30
Revise all sections based on utility
“LocationNowSuite20130125”
1.50 2013/04/28
Revise all sections based on utility
“LocationNowSuite20130426”
Add Appendix A “S911 LOLA’s working mode and its usage” V1.1
1.60 2013/10/07
Correct some errors in section 3.2 Standby and 3.3 Sleeping Mode of
Appendix A
1.70 2014/12/02
Add section 2.3.3 Alert for improperly installation of SIM card
Add section 3.4 to introduce new “web-based” utility software package.
Update all operation interfaces correspondent to firmware
V1.56
and
utility “
LocationnowSuite20141105”
Add section 4.2.3 Check the installation of USB driver
Add section 7.1.5 to introduce security and access control on LOLA
Revise section 7.2.2, 7.4.3 to add description for new features
Revise section 10 to add firmware update by using web-based utility
Revise Appendix A to add section 3.4 to introduce Asset Tracking Mode
1.80 2015/03/03
Rewrite section 2.4 and 7.2.4,
1.82 2015/05/08
Rewrite section 7.4.5 to introduce “Speaker Mute”
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
Tel: 905-762-1228 | Fax: 905-763-1737 | E-mail: info@laipac.com | http://www.laipac.com
3
Content
1. Knowing about your S911 LOLA
2. Getting Started
2.1 Setup Summary
2.2 Requested by the set-up process
2.3 SIM Card and its installation
2.4 Charging the Battery
3. Installation of utility software
3.1 Introduction to utility software
3.2 How to get utility software
3.3 Installation of utility software
3.4 What is the difference between “Stand-alone” and “Web-based”?
4. Installation of USB driver
4.1 Installing USB driver on PC with Windows 7 (Automatically)
4.2 Installing USB driver on PC with Windows 7 (Manually)
4.3 Installing USB driver on PC with Windows XP
5. How to start configuration of your unit
5.1 Enter into utility
5.2 Action on LOLA
5.3 The first glance at LocationNow Suite utility
6. An example of configuring LOLA
6.1 Request from LOLA’s user
6.2 Configuration on user’s LOLA
7. Knowing more about the utility and LOLA
7.1
File operation menu
7.2 Network operation menu
7.3 Function operation menu
7.4 Advance operation menu
8. Go to LocationNow.com
8.1 Find your device’s name
8.2 Request your LOLA’s last position
8.3 Request your LOLA’s current position
9. LED indicator, vibrator and unit’s working status
10 Firmware Update
10.1
Update firmware by using “web-based” utility software
10.2
Update firmware by using “stand-alone” utility software
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
4
1. Knowing about your S911 LOLA
The drawing below shows the locations and names of the physical features with this
product
Power Button: It is being used for turning on or off the S911 LOLA unit.
Turn On the unit:
Press this button over 3 seconds, user should feel the vibration and
observe flashing generated by the GPS indicator LED, GSM indicator
LED and SOS button backlight LED
Turn Off the unit:
Press this button over 3 seconds
, GPS and GSM status indicator
LEDs will be turned off, also, he can feel the vibration generated
by the vibrator. After that, unit will enter into its Power-Down
Mode.
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
5
SOS Button:
It is being used to send SOS alert, pick up/hand up phone and checking unit’s status
Send SOS alert:
Press this button for over 3 seconds, if user can see the flashing generated
by SOS button back light LED, it means this SOS request has been
accepted and unit will activate its SOS alert action sequence, refer to
section xxx
Pick up phone:
When unit has incoming phone call, user can press this button to pick up the phone.
Hand up phone:
During or after the phone call, user can press this button to hand up the phone
Checking status: Press this button, user can hear beeping. It can show user the
working status of the major function part on this unit, such as GPS
and GSM, refer to section 9 below.
Reset LOLA
To reset LOLA, user should press both “Power” and “SOS” button for 2 or 3 seconds,
then, release them.
Note
1. When LOLA is connected to computer to do configuration or firmware update,
user should follow the prompt information provided by utility software
2. When LOLA is under its regular working status, only do this when it is necessary.
Otherwise, it can interrupt the GPS position data capturing and saving process and
may damage data saved inside of the internal memory
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
6
2. Getting Started
2.1 Setup Summary
The steps below outline what should be accomplished in order to operate LOLA.
Detailed descriptions of these steps will be described in the following sections.
a. If LOLA has never been set up by using your computer
1. Install the valid SIM card
2. Charging the battery
3. Find a computer with Microsoft Windows O.S. and IE 8 supported by Adobe
Flash Player 9.0 or above
4. Install the latest version of LocationNow Suite utility software
5. *Complete pre-installation of USB driver on computer
6. Ensure LOLA is powered down, then, connect it to the computer
7. Install USB driver on computer
8. Disconnect LOLA with computer
9. Run utility
10. Ensure LOLA is powered down, then, connect it to the computer again
11. If the existing firmware does not meet the request of utility, update firmware
12. Configure the unit and save the settings to unit
13. Disconnect unit with computer
14. Reset the unit to have the device start working
b. If your computer has been used to set up LOLA before
In this case, user does not need to go through steps 5 to 8 for installation of USB driver.
Note:
* If user’s computer is with Windows XP, he must go through this process.
* For computer being with Windows 7, if user fails to install Lola’s USB driver by using
auto-installation process, he need try this pre-installation also. Please find the detail in
Section 4.2.
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
7
2.2 Requested by the set-up process
•PC running Windows O.S. and IE8/9 which being supported by Adobe Flash
Player 9.0 or above
•An activated micro SIM card with the requested GSM/GPRS service plan
•Micro USB charging/programming Cable
2.3 SIM Card and its installation
To use LOLA, user should have a valid Micro SIM (Subscriber Identity Module) card
(3V) which could be got from GSM Mobile phone carrier or his Location Based
Service provider.
2.3.1 What is a valid Micro SIM card?
(1) First of all, this SIM card should be with Data Plan. Also it should already be
successfully activated by the relative GSM Mobile phone carrier. To communicate
with remote location based service platform through GSM/GPRS network, the
following setting parameters should be coming with the SIM card
GPRS APN: The Access Point Name is used by your SIM card to connect to the
GPRS network. The Access Point is the carrier’s server through
which the traffic becomes converted from GSM to GPRS Internet
traffic.
GPRS APN User Name: The user name authorizes your SIM card to access your carrier’s
Access Point. It could be blank in most of case.
GPRS APN Password: The password authenticates your SIM card to access your carrier’s
Access Point. It could be blank in most of case.
(2) If user wants to use LOLA to send SMS alert message or make SOS phone call,
this SIM card should be with correspondent Voice and SMS service plan and have
been activated.
(3) Some users may try the SIM card being used on his Smart Phone, which being
with DATA plan, on his LOLA. In certain case, this SIM card has been bounding
to his Smart Phone so that it could not be used on LOLA.
(4) For user is using LocationNow.com service platform and in Canada or USA, he
can select to use Laipac’s SIM card.
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
8
2.3.2 Installation of the SIM Card
Following steps below, user can open SIM Card tray and install SIM Card into S911 LOLA.
2.3.3 Alert for improperly installation of SIM card
If the SIM card is installed improperly, after LOLA is powered up, it will generate a
“beep” alert to remind user that he should re-install SIM card.
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
9
2.4 Charging the Battery
Note: To extend the battery life, when user first time uses LOLA, it is requested that
he/she should not do battery charging until LOLA reminds user that battery is low
with red LED flashing every 5s on the position of GSM indicator.
To do battery charging, user should use USB cable to connect the AC-DC adaptor and
LOLA, as shown in the picture below. Then, plug the adaptor into a wall outlet.
How to speed up the battery charging process?
(1) Power on LOLA and wait it to enter into its working mode
(2) Connect LOLA with the charger and start to charging it
(3) *Press “Power ON/OFF” button for a while, both GSM and GPS status indicator
will be turn off and user can feel a vibration generated by the internal vibrator. In
this case, LOLA has been forced to enter into its Fast-Charging-Mode.
*Note:
After action (3), if the GPS and GSM LEDs are still on, press and hold power a
second time for a while until it vibrates again. Both GPS and GSM LEDs should be
off by this point and the Lola will have entered its Fast-Charging-Mode.
Under Fast-Charging-Mode, the Phone LED will continue to be solid RED and the
white border will continue to be solid WHITE. Both Phone and Boarder will turn off
when battery is fully charged. The whole charging process may last 3 to 4 hours.
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
10
3.
Installation of Utility Software
3.1 Introduction to utility software
“LocationNow Suite” is a utility software package for all of the major GPS tracking
products from Laipac Technology Inc.
Mainly, “LocationNow Suite” is able to provide the two functions below
●Configuration
●Firmware Update
The computer, used for installing this utility, should be with
●Microsoft Windows 7 O.S. as well as USB 2.0 port (recommended)
●Microsoft IE8 or up browser (must)
●Adobe Flash Player V9.0 or up for IE (must)
User needs use IE browser to download Adobe Flash Player by using link below
http://get.adobe.com/flashplayer
3.2 How to get utility software
User can download this utility software by using the link below
http://www.laipac.com/lolaupdate.htm
This software package is a compressed file with suffix “.7z” or “.zip”, such as,
“LocationNowSuite20141105.7z”. Decompress it to get the executable program
“LocationNowSuite20141105.exe”.
3.3 Installation of utility software
Run “LocationNowSuite20141105.exe”.
Follow “Setup Wizard” instruction, click “Next”, step by step, user can complete the
installation of this utility software. During installation, it is suggested to select having
an icon on his computer’s desktop. According to the utility package, there are 2 kinds
of icons below could be shown on desktop
Icon for web-based utility Icon for stand –alone utility
Section 3.4 will introduce the difference between these 2 kinds of utility
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
11
3.4 What is the difference between “Stand-alone” and “Web-based”?
There are 2 kinds of LocationnowSuite utility software package.
3.4.1 “Stand-alone”
“Stand-alone” utility software package includes the following function parts
(1) Management of data communication between computer and device
(2) Management of operation interface for configuration and firmware updating
(3) Firmware and its version management
Whenever issuing a new firmware, a new utility software package will be coming out.
To update device’s firmware, user needs download a new package and go through the
installation process described by section 3.3. Then, user is able to update his device’s
firmware, refer to section 10.1.
Principally, Laipac will not provide “Stand-alone” utility package from Nov.6, 2014.
3.4.2 “Web-based”
“Web-based”utility software package includes the following function parts
(1) Management of data communication between computer and device
(2) Management of firmware version
User needs download this package through links
http://www.laipac.com/lolaupdate.htm
After completing the downloading and installation process of this package on user’s
computer, whenever utility is running and device is connected to this computer, utility
software will automatically check firmware version check of this device.
If the version is lower than the one latest issued by Laipac for this product, utility will
pop-up a window to remind user that a new version exists now, user can decide if he
wants to update his device to a new one or stay with the current one, refer to section 10.2
Using web-based utility software package, user’s computer needs have internet
connection. A remote server from Laipac will provide a backend support when user is
doing configuration and firmware updating.
The installation and executing process of this package is same as the “Stand-alone”,
and its installation process is one time only job for user.
Note: The first formally released “web-based” package is LocationnowSuite20141105
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
12
4. Installation of USB driver
4.1 Installing USB driver on PC with Windows 7 (Automatically)
(1) Ensure LOLA is powered down, then
(2) Connect LOLA to computer through the USB cable coming with LOLA.
In most of case, If PC screen’s bottom right corner displays hint bubble below
It means LOLA’s USB driver has been installed successfully. Depending on computer, it
may appear other COM Port number here rather than COM5, such as, COM 6, COM 9, …
Note:
User can use the method introduced in section 4.2.3 to check if this USB driver has
been installed successfully. If it fails, he may try to install it manually by referring to
section 4.2 and check it again by using the same method.
4.2 Installing USB driver on PC with Windows 7 (Manually)
4.2.1 Pre-installation
Go to Start All ProgramLocationNow Suite Install Driver, then, right click to
get menu below select “Run as administrator”
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
13
Click “Install”
Select “Install this driver software anyway”
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
14
4.2.2 Installation of USB driver
(1) Ensure LOLA is powered down, then
(2) Connect LOLA to computer through the USB cable coming with LOLA
If PC screen’s bottom right corner displays hint bubble below, it means LOLA’s USB
driver has been installed successfully. Depending on computer, it may appear other
COM Port number here rather than COM5, such as, COM 6, COM 9, …
4.2.3 Check the installation of USB driver
User can follow the steps below to check if the requested USB driver has been
installed on his computer successfully.
(1) Using mouse to select and click the “Start” icon on screen’s bottom left corner
(2) Moving mouse to point to “Computer” and “right click” the mouse to get a pop-
up window. Moving mouse to point to “Properties”, then, click
(3) Select and click “Device Manager” on screen’s top left corner
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
15
(4) It will bring a window below
(4) Click utility software icon, either of them below, shown on desktop to run this utility
Icon for web-based utility Icon for stand-alone utility
(5) Using Micro USB cable to connect LOLA to this computer and reset LOLA
(6) At this moment, in the “Device Manager” window, a new item, “Port
(COM&LPT)” will come out, if using mouse to click the icon, , on left of this
item, it will generate a item labeled as “Personal Tracer (COMX)”
(7) If user can see this item coming out and does not disappear, it means the requested
USB driver is installed successfully.
(8) If user is not able to see action described in step (6) and (7), or “Personal Tracer
(COMX)” comes out and disappear, he needs
• Disconnect device with his computer, then, reset his computer
• Re-do step (1) to (6) again by using the same USB port
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
16
4.3 Installing USB driver on PC with Windows XP
4.3.1 Pre-installation
Go to Start All ProgramLocationNow Suite Install Driver
Click “Install”, then close the installation menu to complete pre-installation
4.3.2 Installation of USB driver
(1) Ensure LOLA is powered down, then
(2) Connect LOLA to computer through the USB cable coming with LOLA
If you get a “Found New Hardware” message, click the “Yes, this time only” then
click “Next”. This is for the configuration of the USB interface.
If the Wizard appears again select “Install the software automatically” then click
“Next”. This is for the configuration of the virtual COM port.
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
17
The device will be detected and will come up with another Windows digital signing
warning message just click “Continue Anyway” then click “Finish”.
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
18
5. How to start configuration of your LOLA
5.1 Enter into utility
There are 2 ways below to enter into LocationNow Suite utility’s platform menu, see Fig. 5.1
a. Double click icon “LocationNow Suite” on PC’s desktop, or
b. Go to Windows’ Start All Programs LocationNow Suite LocationNow Suite
Fig. 5.1
5.2 Action on LOLA
(1) Ensure your LOLA is powered off.
(2) Connect unit to PC by using micro USB cable, then, turn on the unit. If connection
is successful, user should see Fig. 5.2-1
Fig. 5.2-1
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
19
5.3 The first glance at LocationNow Suite utility
(1) User can click “Proceed to set up” button, or wait while, automatically, user will
be brought into utility’s Network operation interface below.
Fig. 5.2-2
(2) Utility will read the existing configuration from the connected LOLA automatically.
(3) If LOLA is never been configured before, utility will use its default setting to fill
in all those item requested by this utility. For default setting, refer to section 5 to7
(4) There are 4 kinds of operation menus coming with this utility, they are
• File
• Network
• Functions
• Advance
The following sections will tell user how to set up his LOLA by using these 4 menus
(5) On the bottom of those interfaces, there are 2 buttons
This button can be used to retrieve the existing configuration from LOLA to utility
User can use this button to save utility’s current setting into the LOLA
Note:
After user saves the setting into his LOLA, user should disconnect LOLA with computer, then, reset LOLA.
After LOLA is able to recognize its SIM card, this setting will replace the previous one.
Laipac Technology Inc.
20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada
http://www.laipac.com
20
6. An example of configuring LOLA
6.1 Request from LOLA’s user
(1) Where is this user?
It is provided this user is in Canada.
(2) What kind of SIM card is being used by this user?
He is using a SIM card with both Voice and Data plan from GSM/GPRS service
provider, T-mobile. The GPRS APN parameters of this SIM card are below
GPRS APN: epc.tmobile.com
GPRS APN User Name: (leave it as blank)
GPRS APN Password: (leave it as blank)
(3) What service platform has been selected by him?
He has selected LocationNow.com, which is from Laipac Technology Inc, but he is
not using the SIM card provided by Laipac. For user being in USA and Canada, he
could select to use Laipac’s SIM card.
(4) What are those key setting items related to the service platform and LOLA?
The following settings are related to the service platform, LocationNow.com
Device ID: When user opens his account on this service platform, he should be
assigned a unique Device ID for his LOLA.
Password: Also, he should set up a Password under his account.
Besides Device ID and Password, the settings below also should be set up on his LOLA.
Primary server domain name: This is the domain name of the remote server. For
www.LocationNow.com, use ‘laipgw1.com’.
Primary Port: This is the Port used by the remote server with Primary
server domain name. For www.LocationNow.com , it
should be ‘1688’.
(5) How to report his real time position?
It is provided that he acquires his real time position information by using two kinds
of reporting mechanisms. They are report interval
(a) By Time: 30 min
(b) By Distance: 20 Km
Other manuals for S911 Lola
5
Table of contents
Other Laipac Modem manuals
