LapSafe Mentor User manual

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre
Wakes Colne
Colchester
Essex
CO6 2DY
[email protected] lapsafe.com0800 130 3456
The Mentor™ Range
User Manual
2019 v3.2

23
Contents
Page No
Introduction 3
Important actions 4
Getting started 5
Moving your trolley 6
Charging your devices 8
Charging your devices - SmartLine 9
Charging your devices - ChargeLine 10
Mentor options 11
Trolley Upgrades 13
Securing your trolley 14
Warranty 15
Care & Maintainance 15
Health & Safety 16
Helpful links 17
Safety declaration 18
CE conformity 19
Introduction
Congratulations and thank you for purchasing a storage and charging
trolley from the LapSafe® Mentor™ range. Your trolley comes with a
life time parts and labour warranty which you will need to activate
immediately (see Warranty section).
This manual has been designed to assist and guide you with the set-up
and correct use of your trolley. However, as there are many configurations
available within the Mentor™ range this manual is not exhaustive of all the
variations possible.
Copyright Lapsafe® Self Service Solutions

45
Important Actions
Upon delivery of your new Mentor™ trolley you must:
• Take a note and store in a safe place your trolley’s serial number
which can be found located on the back of the trolley. The silver plate
will hold your serial number that begins with LE (Figure 1). You will
need to quote this number for all enquiries relating to your trolley.
• Take a note of your key number located on the key itself and store
this in a safe and secure place. You will need this if you wish to order
additional keys (Figure 2).
• Visit support.lapsafe.com/warranty to activate your Lifetime
Warranty. Your warranty will not be valid unless you do this.
• Read the section on ‘Health & Safety’.
Getting Started
Before moving your trolley you must fit the trolley handles and cable
tidies which can be found inside the front of the trolley:
• Fit one handle to each side of the trolley using the screws and allen
key provided (Figure 3).
• The cable tidies should be hung beneath the handles and be used to
stow the power cable whenever the trolley is moved.
• If your trolley is fitted with an alarm you will need to connect and
charge the alarm battery, see the alarm section under ‘Mentor
Options’.
Figure 1
Serial plate
Figure 3Figure 2

67
Moving Your Trolley
Your Mentor™ trolley should always be moved with care and should only
be moved by two competent adults or authorised persons.
Before moving the trolley the following checks/actions should be carried
out, irrespective of the distance travelled:
• Check that the power has been turned o on the trolley and at the
wall socket.
• Carefully disconnect the mains power lead from the back of the
trolley and from the wall socket, loop the power lead in the cable
tidies located beneath the trolley handles.
• Check that any network cable (Cat5) has been disconnected from the
back of the trolley.
• Ensure that all of the trolley doors are securely closed and locked,
and that all keys have been removed. Do not move the trolley with a
key le in the lock.
• Ensure that there are no items le on the top of the trolley.
• Disengage wheel brakes using the foot operated pedals before
moving the trolley. (Figure 4)
• Special care should be taken on inclines.
Figure 4
At The New Location
• Ensure that all wheel brakes are applied using foot operated pedals.
• Never position the trolley in front of any fire exit ot fire escape routes
• Never position the trolley in the view of any windows for security

Charging Devices - SmartLine™
If you have chosen SmartLine™ with PowaSave™ then your trolley has
been fitted with LapSafe®’s ultra-safe preconfigured charging leads,
specific to the make and model of your chosen device.
You do not require the AC adaptors that come with your devices to be
fitted into this trolley (Figure 7).
• Place each laptop into a charging bay – only one device per shelf
unless configured for tablets where sometimes two per shelf can be
accommodated (in this case two charging leads will be visible).
• Plug the black SmartLine™ charging cables provided in each bay into
the corresponding laptop’s power port to allow charging (Figure 8).
What is PowaSave™
PowaSave™ technology is designed to provide power savings over
‘duration charging’ of laptops and netbooks.
9
Charging Your Devices
• Connect the mains power lead supplied with your trolley to the
power port near the bottom at the back of your trolley (Figure 5).
• Plug the lead into a wall power socket and turn on at the wall.
• Turn on the power at the trolley by flipping the power switch next to
the power port (Figure 6).
Figure 7
SmartLine Module
Figure 8
Connecting SmartLine cable
Figure 6
Power switch
Figure 5
Connecting power lead
8
Module Charging Lights Explained

10 11
This highly intelligent system is only available on the Mentor™
SmartLine™. It automatically senses when a module (of five devices) is
fully charged and it then stops charging the module to avoid wasting
power; thus making vast energy savings. All devices are still charged
simultaneously in the fastest possible time.
Charging Devices - ChargeLine™
If you have chosen ChargeLine™ then your trolley will be configured to
allow you to use the AC adaptors that are supplied with your device. Your
trolley will have either a three pin 13 amp socket fitted to each shelf or a
European socket. (Figure 9)
• Neatly place one AC adaptor into each charging bay and plug into the
white charging socket provided.
• Place one device onto each shelf and connect the corresponding AC
adaptor to each laptop.
Note:
No power will be supplied to the devices until the
front doors have been securely closed – this is a safety
feature to ensure no user comes into contact with mains voltage.
Figure 10
Connecting a network cable
Figure 11
Network connectivity
Mentor Options
Printer
If you have a printer module built into your trolley please refer to your
printer manual for guidance on how to use the printer and to load and
change the printer cartridges.
Figure 9
ChargeLineTM Module

12 13
The printer module has been connected into the trolley and once you have
connected the trolley to the mains power it will be ready to use.
If you wish to use your own printer housed on the top of the trolley
a mains outlet has been provided at the rear of the trolley and also a
network socket (A network socket is an option or standard with Data
Transfer (DTM)).
Care should be taken when moving the trolley and under no
circumstances should the trolley be moved without disconnection of
the power sockets and/or network connection. The trolley should not be
moved with the printer on the top of the unit.
Alarm
If your MentorTM trolley is fitted with an alarm please refer to the Alarm
Manual for set up guidace.
Network Connectivity
If your trolley features network connectivity, you can plug the trolley into
your network by connecting a standard network cable into one of the
auxiliary points on the back of the trolley.
Data Transfer (DTM)
If your purchase includes DTM your trolley will be network ready (these
are the red network cables within your charging bays), you can update
all of your laptops simultaneously inside the trolley using Wake on LAN
soware.
• Make sure the trolley is connected to the network and switched on
• Plug each individual red DTM cable inside the trolley into the network
ports of each laptop and ensure that the trolley is switched on. If
you have a ChargeLine™ trolley (uses AC adaptors) close the trolley’s
doors before beginning the update.
• The laptops are now ready to receive updates
Docking Station
If you have purchased a docking station with your trolley then please refer
to the docking station user guide to fit and dock correctly.
Timer
If your laptop trolley has been fitted to include a timer, please refer to the
timer user manual provided at the time of purchase.
Trolley upgrades
The modular design of your Mentor™ means that as your needs change,
you may be able to upgrade or change the modules.
• Upgrade to accept new laptops/netbooks/other mobile ICT devices
• Add functionality (e.g. DTM, Wireless Access Point, docking station)
For all upgrades you will need your trolley’s serial number (found at the
rear of the trolley on a silver plate), then call the LapSafe® Support Team.

14 15
Warranty
All Mentor™ trolleys come with a Lifetime Parts & Labour Warranty, for full
details visit our website.
To activate your FREE Lifetime* Parts and Labour Warranty, please refer to
the warranty documentation inside your welcome pack or go on-line and
register at support.lapsafe.com/warranty
Care & Maintainance
Do’s
• Lock your trolley when not in use
• Keep your keys in a safe place and not in the same room as the trolley
• Remember to set the alarm (if fitted)
• Read the Health and Safety guidelines in the user guide and share
this information with all users
• Activate your warranty at lapsafe.com/activate
• Unplug charging leads before taking laptops out of the trolley
Don’ts
• Do not move the trolley without disconnecting the mains power
• Do not move the trolley with the mains lead trailing use the cable tidy
• Do not leave keys in the doors locks when moving the trolley
• Do not remove doors
• Do not leave trolleys in the view of a window
• Do not try to modify the trolley in anyway without contacting
LapSafe® first to check that it is safe to do so
Securing your trolley
In addition to the strong and robust build of the Mentor™ trolley there are
two levels of extra mechanical security that are provided as standard with
the Mentor™.
Security
At the centre rear on the underside of the chassis are appetures which
enable the trolley to be chained and/or padlocked to a fixed location.
Padlocks and chains are not provided.
Locks/Keys
The front access doors and the rear service doors have been reinforced to
resist attack and they have been fitted with high security locks. The keys
to the front and back doors are dierent, and two sets of keys are supplied
for each door set when the trolley is delivered.
Extra keys can be ordered at a small cost at www.lapsafe.com/keys you
will need the serial and key numbers at the time of your order.
Docking station
If you didn’t purchase an optional docking station with your trolley, we
can still provide one fully fitted to your Mentor™ to enable you to dock the
trolley to a wall for extra security. Please contact us on 0800 130 3456 for
more information.

16 17
Warranty Details
lapsafe.com/warranty
Replacement Keys
lapsafe.com/support/keys
Support Enquiries
lapsafe.com/support/enquiry
0800 130 3456
Helpful Links
Warranty
lapsafe.com/support/
activate-warranty
Health & Safety
All products manufactured by LapSafe® have been thoroughly tested and
certified by an authorised and INDEPENDENT testing house before sale.
Full CE compliance, which includes the requirements of LVD and EMC
directives, is a STANDARD FEATURE of any solution manufactured by
LapSafe® Products, as are many more built in safety features. CE Marking
can be found on the product serial number plate, usually at the lower rear
of the cabinet. CE Declaration of Conformity Certificate is issued with each
product in the User Guide Pack.
Please be advised of the following safety advice:
At no time are the rear red service doors of the trolley to be opened by
anyoneother than an authorised person.
At no time should anyone attempt to physically li the trolley, as this
could cause injury to the persons concerned and even damage to the
trolley, which will invaldate the manufacturer’s warranty. Should the
movement of the trolley require this type of action, you are advised to
seek advice from the authorised person. In such circumstances, the matter
should be referred to LapSafe® for consultation and advice.
• Always apply the wheel brakes when the trolley is either parked or
not in use.
• Disconnect the mains supply and stow the mains cable into either
the cable
• management provided or on top of the unit before moving
• Always ensure that the main power lead does not present a trip
hazard when connected to the mains.
• Always ensure that the main power lead is fully extended when
connected to the mains.
• The trolley should only be moved on horizontal surfaces.
• Always ensure that the trolley NEVER impedes full and free
pedestrian access to all fire routes, fire exits and normal access
routes.
• Only place the approved laptops in the trolley for recharging.
• NEVER allow unauthorised access to the service doors at the rear of
the unit.
• The above is not an exhaustive list. Contact LapSafe® should you
have any concerns.

18 19
EU Declaration of CE Conformity
to Council Directive 89/336/EEC
Amendment 2004/108/EC
&
to Council Directive 73/23/EEC
Amendment 2006/95/EC
Equipment Description: Laptop Battery Charging Unit
Device Name: LapSafe® ClassBuddy™ Range
Manufacture Address: LapSafe®
Unit 3 Wakes Hall Business Centre
Wakes Colne
Colchester
Essex
CO6 2DY
European Standards: IEC 60950-1:2005
EN 60950-1: 2006 + A1: 2010
Declaration: We hereby declare that the stated equipment complies with the required Emission,
Immunity and Electrical Safety standards stated above.
Issue Date: 4 December 2012
Authorised by LapSafe®:
John Hutton
Position: Director
EU Declaration of CE Conformity
LAPSF199_04122012V1
Recent guidance from the Health and Safety Executive regarding“Laptop computer charging trolleys safety
alert” requires interpretation from each manufacturer as regards to their product compliance. The HSE
statement can be found at: www.hse.gov.uk/services/education/safety121009.htm
CE Testing, Conformity and Declaration of LapSafe®
At LapSafe® we are proud to conrm that ALL of our electrical products, going back over ten years, have been thoroughly tested and
certied (by an authorised and INDEPENDENT testing house) and accordingly have been clearly CE marked.
Full CE compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of LapSafe®, as are many
more“built in” safety features. CE Marking can be found on the product serial number plate, usually at the lower rear of the cabinet.
CE Declaration of Conformity Certicate is issued with each product in the User Guide Pack.
You may obtain further copies of the certicate specic to your product and serial number, or any further information and advice,
upon request to our Customer support–
call direct 01787 226147 or FREEPHONE the switchboard on 0800 130
Rest assured that your LapSafe® Product has been designed and built with Safety as the highest priority since we rst introduced
the concept of the“mobile laptop trolley” into the UK market in the last century. This is, indeed, why we are called “Lap SAFE”.
Residual Voltage
The HSE has raised a concern (having identied at least one particular manufacturer’s trolleys with this “characteristic”) that many
manufacturers’trolleys (if indeed not the vast majority), may have a momentary residual voltage on the pins of the mains plug and
that this could, if you touched the pins within a second or two of unplugging, result in an electric shock.
LapSafe® have been designed from the outset with safety internal circuitry as standard so as NOT to retain or present any signicant
residual voltage in this way. In fact, it is virtually impossible to get any such signicant electric shock from our cabinets in normal
use.
However, regardless of how safe any particular trolley may be, we endorse the recommendations for employing common sense
practise as a generic rule for any mobile electrical appliance, such as switching o the mains socket before unplugging the power
leads and NOT moving the trolleys without disconnecting and unplugging the power leads at both ends. Two of the wheels are
tted with locks as standard and should be kept locked as a reminder when power is connected and as a general safety rule as per
the user instructions supplied with each cabinet.
For further information call LapSafe® on
0800 130 3456 or visit our website at lapsafe.
*Mentor™range from January 2010
LAPSF076_23052011V2
*
Safety Declaration

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre
Wakes Colne
Colchester
Essex
CO6 2DY
[email protected] lapsafe.com0800 130 3456
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